Page 2
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Internal Disk Devices for the HP Integrity rx8620 Server ....... .
Page 4
HP Integrity rx8620 Server LED Indicators ........
Page 5
6. Removal and Replacement HP Integrity rx8620 Server Customer Replaceable Units (CRUs) ......137 Hot-plug CRUs .
Page 6
Contents B. System Specifications Dimensions and Weights ............. 176 Electrical Specifications.
Page 7
Table 3-2. HP Integrity rx8620 Server I/O Cards - Windows ......
Page 8
Tables Table C-3. System and Access Config Commands ........187...
Page 9
Figure 1-1. HP Integrity rx8620 Server (front view) ........15 Figure 1-2. HP Integrity rx8620 Server (front view without bezel) ......16 Figure 1-3.
Page 10
Figure 5-17. Setup Status ............129 Figure 5-18. HP Integrity rx8620 Server Cabinet CRUs (Front View) ..... . 130 Figure 5-19.
Page 11
Figure D-1. HP Integrity rx8620 Server Space Requirements ......190 Figure D-2. HP Integrity rx8620 Server Cabinet Template ......193 Figure D-3.
Introduction The HP Integrity rx8620 Server is a member of the HP business-critical computing platform family mid-range, mid-volume servers positioned between the HP Integrity rx7620 and HP Integrity Superdome servers. Chapter 1...
Introduction Overview Overview The HP Integrity rx8620 Servers are 17U high, 16-socket symmetric multiprocessor (SMP) rack-mount or stand-alone servers that accommodate up to 128GB of memory, PCI-X I/O, and internal peripherals including disks and DVD or tape drives. High-availability features include N+1 hot-swap fans and power, redundant power cords, and hot-plug PCI cards and hard disk drives.
Introduction Overview • Four 220 VAC power plugs. Two are required and the other two provide power source redundancy. Figure 1-1 HP Integrity rx8620 Server (front view) Chapter 1...
Introduction Overview Figure 1-2 HP Integrity rx8620 Server (front view without bezel) Front Panel Front Panel Indicators and Controls The front panel, located on the front of the server, includes a power switch. Refer to Figure 1-3. Enclosure Status LEDs The following status LEDs are on the front panel: •...
(PDH) and micro controller hardware. Each cell board holds up to 16 DIMMS. There can be one to four cell boards installed in an HP Integrity rx8620 Server. A cell board can be selectively powered down for cell replacement without affecting cells in other configured partitions.
Introduction Detailed HP Integrity rx8620 Server Description dependent hardware (PDH) and micro controller hardware. Each cell board holds up to 16 DIMMS. Between one to four cell boards can be installed in the server. A cell board can be selectively powered down for cell replacement without affecting cells in other configured partitions.
Introduction Detailed HP Integrity rx8620 Server Description Figure 1-6 shows a simplified view of the memory subsystem. It consists of two independent access paths, each path having its own address bus, control bus, data bus, and DIMMs. In practice, the CC runs the two paths 180 degrees out of phase with respect to each other to facilitate pipelining in the CC.
Page 21
Detailed HP Integrity rx8620 Server Description PDH Riser Board The HP Integrity rx8620 Server PDH riser board is a small card that plugs into the cell board at a right angle. The PDH riser interface contains a microprocessor memory interface microcircuit, hardware including the processor dependant code (PDC) flash memory, and a manageability microcontroller with associated circuitry.
CPU 2 DIMMS The memory DIMMs used by the HP Integrity rx8620 Server are custom designed by HP and are identical to those used in the Superdome server. Each DIMM contains SDRAM memory components and is qualified to run at 125MHz. The CPU chip set will not support traditional DRAMs.
Valid Memory Configurations The HP Integrity rx8620 Server is capable of supporting as little as 0.5GB of main memory using two 256MB DIMMs installed on one of the cell boards and as much as 128GB by filling all 16 DIMM slots on all four cell boards with 2GB DIMMs.
Introduction Detailed HP Integrity rx8620 Server Description A quad as seen in Figure 1-8, is a grouping of four DIMMs. Configurations with 8 or 16 DIMM slots loaded are recommended. The DIMM sizes in a quad can be different, but the DIMMs in an echelon must be the same size.
I/O card assigned to the I/O chassis. On the HP Integrity rx8620 Server, each nPartition has its own dedicated portion of the server hardware that can run a single instance of the operating system. Each nPartition can boot, reboot, and operate independently of any other nPartitions and hardware within the same server complex.
Internal Disk Devices for the HP Integrity rx8620 Server As Figure 1-9 shows, in an HP Integrity rx8620 Server cabinet the top internal disk drives connect to cell 0 through the core I/O for cell 0. The bottom internal disk drives connect to cell 1 through the core I/O for cell 1.
Introduction Detailed HP Integrity rx8620 Server Description System Backplane The system backplane houses the system clock generation logic, the system reset generation logic, DC-to-DC converters, power monitor logic, and two LBA link-to-PCI converter ASICs. It is the point of connection for the cell boards, PCI-X backplane, core I/O cards, SCSI cables, bulk power, chassis fans, front panel display, intrusion switches, and the system scan card.
Introduction Detailed HP Integrity rx8620 Server Description System Backplane to Cell Board Connectivity Four sets of vertical connectors serve as the point of connection for the cell boards. In addition, two vertical connectors per cell board carry signals from the CC on the cell board to the SBA chip on the PCI-X backplane, or an external I/O chassis PCI-X backplane, and back through the system backplane.
Figure 1-11 PCI-X Board to Cell Board Block Diagram The HP Integrity rx8620 Server supports two internal SBAs. The SBAs generate 32 rope buses (16 per SBA). The 32 available internal rope buses are divided in the following manner: •...
Core I/O Card Up to two core I/O cards can be plugged into the HP Integrity rx8620 Server. Two core I/O cards allows for two I/O partitions to exist in the HP Integrity rx8620 Server. The server can have up to two partitions but the total number of partitions possible in a server with the Server Expansion Unit attached is four.
Internal mass storage connections to disks are routed on the mass storage backplane, having connectors and termination logic. All hard disks are hot-plug while removable media disks are not hot-plug. The HP Integrity rx8620 Server accommodates two internal, removable media devices. Therefore, power connectors for a removable media device are required on the mass storage backplane.
Introduction Detailed HP Integrity rx8620 Server Description HP Integrity rx8620 Server Description Dimensions and Components Figure 1-13 HP Integrity rx8620 Server (Front View) Removable Media Drive PCI Power Supply Power Switch Hard Disk Drive Front OLR Fan Bulk Power Supply •...
Redundant line cords attach to the AC power receptacles at the bottom rear. Two 20-amp cords are required to power the HP Integrity rx8620 Server. Two additional line cords provide redundancy. Access the system backplane by removing the left side cover. The system backplane hinges from the lower edge and is anchored at the top with a single large jack screw assembly.
Page 34
Introduction Detailed HP Integrity rx8620 Server Description Chapter 1...
Installation Inspect shipping containers when the equipment arrives at the site. Check equipment after the packing has been removed. This chapter discusses how to inspect and receive the HP Integrity rx8620 Server. Chapter 2...
HP shipping containers are designed to protect their contents under normal shipping conditions. After the equipment arrives at the customer site, carefully inspect each carton for signs of shipping damage. A tilt indicator is installed on each carton shipped.
Installation Receiving the Server Cabinet Receiving the Server Cabinet This section contains information about unpacking the server cabinet. WARNING Wear protective glasses while cutting the plastic bands around the shipping container. These bands are under tension. When cut, they can spring back and cause serious eye injury.
Installation Receiving the Server Cabinet Step 4. Remove the packing materials. CAUTION The plastic wrapping material should be cut off rather than pulled off. Pulling the plastic covering off represents an ESD hazard. Step 5. Remove the four bolts holding down the ramps and remove the ramps. Figure 2-2 shows one ramp attached to the pallet on either side of the cabinet with NOTE each ramp secured to the pallet using two bolts.
Installation Receiving the Server Cabinet Step 6. Remove the six bolts from the base attaching the rack to the pallet. Figure 2-3 Preparing to Roll Off the Pallet WARNING Be sure that the leveling feet on the rack are raised before you roll the rack down the ramp, and any time you roll the rack on the casters.
Installation Receiving the Server Cabinet Securing the Cabinet When in position, secure and stabilize the cabinet using the leveling feet at the corners of the base and install the anti-tip mechanisms on the bottom front and rear of the rack. Figure 2-4 Securing the Cabinet Chapter 2...
There are several documents written to help with rack mounting the server. This list is intended to guide the HP Installation Specialist to the documentation that has been written by the Rack Solutions team. The external Web site is http://www.hp.com/racksolutions. The internal Web site is http://racksolutions.corp.hp.com.
System damage can occur through improper removal and re-installation of devices. This task must be performed by trained personnel only. Instructions for removing and re-installing these components can be found in the Removal and Replacement chapter of the HP Service Guide for the HP Integrity rx8620 Server. CAUTION Observe all ESD safety precautions before attempting this procedure.
Documentation for the RonI lifter has been written by RonI and is on the HP intranet at the Cybrary Web site. Complete details on how to assemble the lifter, troubleshoot the lifter, and maintain the lifter are provided by RonI in the documentation.
Installation Using the RonI Model 17000 SP 400 Lifting Device Step 3. Insert the lifter forks between the cushions. Figure 2-5 Positioning the Lifter to the Pallet Position the Lifter Forks at These Insertion Points Step 4. Carefully roll the lift forward until it is fully positioned against the side of the server. Chapter 2...
Step 6. Carefully roll the lifter and server away from the pallet. Do not raise the server any higher than necessary when moving it over to the rack. Step 7. Follow the HP J1528A Rack Integration Kit Installation Guide to complete these steps: •...
Installation Wheel Kit Installation Wheel Kit Installation Compare the packing list with the contents of the wheel kit before beginning the installation. Table 2-1 Wheel Kit Packing List Part Number Description Quantity A9904-04002 Caster Cover A9904-04007 Right Side Cover A9904-04008 Left Side Cover A9904-04009 Top Cover...
Installation Wheel Kit Installation 1. Cut and remove the polystrap bands securing the server to the pallet. 2. Lift the carton top from the cardboard tray resting on the pallet. 3. Remove the bezel kit carton and top cushion from the pallet. Figure 2-7 Server on Shipping Pallet Top Cushions...
Installation Wheel Kit Installation 5. Remove the front cushion only. Do not remove any other cushions until further instructed. Figure 2-8 Removal of Cushion from Front Edge of Server Rear Cushion Side Cushion Front Cushion 6. Open the wheel kit box and locate the two front casters. The front casters are shorter in length than the two rear casters.
Installation Wheel Kit Installation 7. Remove two of the eight screws from the plastic pouch. Attach one wheel caster to the front of the server. Figure 2-9 Attaching a Caster Wheel to the Server Front Caster 8. Attach the remaining front caster to the server using two more screws supplied in the plastic pouch. 9.
Installation Wheel Kit Installation 12. Attach the ramp to the edge of the pallet. Note there are two pre-drilled holes in the ramp. Use the two screws taped to the ramp and attach it to the pallet. Figure 2-10 Attaching the Ramp to the Pallet Pre-drilled Holes Chapter 2...
Installation Wheel Kit Installation 13. Remove the two side cushions from the server and unfold the cardboard tray so that it lays flat on the pallet. Figure 2-11 Side Cushion Removal from Server Side Cushion Ramp 14. Carefully roll the server off the pallet and down the ramp. 15.
Installation Wheel Kit Installation 16. Insert the slot on the caster cover into the front caster. Secure the caster cover to the server by tightening the captive screw on the cover at the rear of the server. Figure 2-12 Securing each Caster Cover to the Server Captive Screw Caster Covers Rear Casters...
Installation Wheel Kit Installation 17. Wheel kit installation is complete after both caster covers are attached to the server and the bezel cover is snapped into place on the front of the server. Figure 2-13 Completed Wheel Kit Installation Attached Caster Cover Chapter 2...
Installation Wheel Kit Installation Top and Side Cover Installation It may be necessary to remove existing top and side covers installed on the server before NOTE installing the covers shipped with the wheel kit. If cover removal is not needed, go directly to the sections for installing the top and side cover.
Installation Wheel Kit Installation Step 5. Place the cover in a safe location. Figure 2-15 Top Cover Detail Retaining Screw Installing the Top Cover Step 1. Orient the cover according to its position on the chassis. Step 2. Slide the cover into position using a slow, firm pressure to properly seat the cover. Step 3.
Installation Wheel Kit Installation Removing the Side Cover Figure 2-16 Side Cover Detail Retaining Screw Step 1. Connect to ground with a wrist strap. Step 2. Loosen the blue retaining screw securing the cover to the chassis. See Figure 2-16. Step 3.
Power Distribution Unit Power Distribution Unit The server may ship with a power distribution unit (PDU). There are two 60A PDUs available for the HP Integrity rx8620 Server. Each PDU is mounted horizontally between the rear columns of the server cabinet.
Page 58
Installation Power Distribution Unit Chapter 2...
Installing Accessories The following options can be installed in the HP Integrity rx8620 Server: • PCI I/O cards • additional hard disk drive storage • additional removable media device storage Chapter 3...
Embedded Disks When disks are installed, the top two hard disk drives are driven by cell 0 located in the HP Integrity rx8620 Server. The bottom two hard disk drives are driven by cell 1 located in the HP Integrity rx8620 Server.
Page 61
The DVD drive or DDS-4 tape drive is located in the front of the chassis. The server power must be turned off before attempting to install it. Refer to “Shutting Down nPartitions and Powering Off Hardware Components” in the Service Guide for the HP Integrity rx8620 Server for more information. CAUTION Observe all ESD safety precautions before attempting this procedure.
Installing Add-On Products PCI-X Card Cage Assembly I/O Cards A number of PCI and PCI-X I/O cards are supported in the HP Integrity rx8620 Server. Known supported cards at the release of this manual are shown in Tables 3-1 through 3-4.
8-port PCI ACC a. Supports a pre-OS network boot (IODC or EFI) for the purpose of OS installation (ignite, RIS). b. This I/O card will be supported at the first update of the HP-UX B.11.23 release. Table 3-2 HP Integrity rx8620 Server I/O Cards - Windows...
Page 64
Installing Accessories Installing Add-On Products Table 3-2 HP Integrity rx8620 Server I/O Cards - Windows (Continued) Number of Cards Part Card Description Supported Number (B-Bootable) A6869A Obsidian VGA/USB card A6869B Obsidian 2 VGA/USB card A7173A SCSI adapter A9825A Smart Array 5302 SCSI controller...
Installing Accessories Installing Add-On Products Table 3-3 HP Integrity rx8620 Server - Linux Supported I/O Cards (Continued) Part Number of Cards Card Description Number Supported A9825A 2 channel Smart Array 5302 / 128 MB A9826A 4 channel Smart Array 6404 / 256 MB...
Page 66
IMPORTANT The installation process varies depending on what method for installing the PCI card is selected. PCI I/O card installation procedures should be downloaded from the http://docs.hp.com/ Web site. Background information and procedures for adding a new PCI I/O card using online addition are found in the Interface Card OL* Support Guide.
For finer control over CRA actions use pdweb or the olrad command. Refer to the Interface Card OL* Support Guide located on the Web at http://docs.hp.com for details. Chapter 3...
Page 68
Installing Accessories Installing Add-On Products Step 9. Replace the top cover. Step 10. Connect all cables to the installed PCI card. Chapter 3...
Step 2. Remove the drive bay blank or removable media drive. NOTE In the HP Integrity rx8620 Server, the upper removable media drive must be removed to access the lower removable media drive. Step 3. Remove the DVD+RW drive from package.
Figure 3-4 Positioning DVD+RW drive in media bay Step 9. Replace the front bezel and top cover. See “Replacing the Front Bezel” and “Replacing the Top Cover” in the Remove and Replace Procedures in the HP Service Guide. Step 10. Power on the server.
Cabling and Power Up After the system has been unpacked and moved into position, it must be connected to a source of AC power. The AC power must be checked for the proper voltage before the system is powered up. This chapter describes these activities.
Cabling and Power Up Voltage Check Voltage Check This section provides voltage check information for use on the customer site. The emphasis is on measuring the voltages at the power cord plug end specified as an IEC-320 C19 type plug. This is the end that plugs directly into the back of the server cabinet.
Step 3 Step 1 IMPORTANT These measurements must be performed for every power cord that plugs into the HP Integrity rx8620 Server. Step 1. Measure the voltage between L1 and L2. This is considered to be a phase-to-phase measurement in North America.
Cabling and Power Up Voltage Check Safety Ground Verification (Single Power Source) This procedure measures the voltage level between A0 and A1. The voltage level between B0 and B1 will also be verified. All measurements will be taken between ground pins. Refer to Figure 4-2 for ground reference points when performing these measurements.
Cabling and Power Up Voltage Check Safety Ground Verification (Dual Power Source) This procedure measures the voltage level between A0 and A1, between B0 and B1, between A0 and B0, and between A1 and B1. All measurements will be taken between ground pins. Refer to Figure 4-3 for ground reference points when performing these measurements.
If a UPS is used, refer to applicable UPS documentation for information on connecting the server and checking the UPS output voltage. UPS User Manual documentation is shipped with the UPS. Documentation may also be found at http://www.hp.com/racksolutions Step 1. Verify that site power is Step 2.
Page 77
Cabling and Power Up Voltage Check (Additional Procedure) Do not set site AC circuit breakers serving the processor cabinets to WARNING before verifying that the cabinet has been wired into the site AC power supply correctly. Failure to do so may result in injury to personnel or damage to equipment when AC power is applied to the cabinet.
Cabling and Power Up Connecting AC Input Power Connecting AC Input Power The server can receive AC input from two different AC power sources. If two separate power sources are available, each source can be plugged into the server, increasing system reliability if one power source fails. The main power source is defined to be A0 and A1.
Cabling and Power Up Connecting AC Input Power For information on how input power cords supply power to each BPS, see Figure 4-6. Figure 4-6 Distribution of Input Power for Each Bulk Power Supply BPS 5 BPS 4 BPS 3 BPS 2 BPS 1 BPS 0...
B0/B1 (provided a second power source is available at the customer site). Applying Power to the HP Integrity rx8620 Server Initial observations can be made as to the functionality of the server before attaching any LAN or serial cables, the system console, or any peripherals to the server.
Cabling and Power Up Connecting AC Input Power Installing the Line Cord Anchor (rack mounted servers) The line cord anchor is attached to the rear of the server when rack mounted. It provides a method to secure the line cords to the server, preventing accidental removal of the cords from the server. Four Cell Server Installation (rp8400, rp8420, rp8440, rx8620, rx8640) There are holes pre-drilled, and captive nuts pre-installed in the server chassis.
Cabling and Power Up Connecting AC Input Power 4. Use the supplied Velcro straps to attach the cords to the anchor. See Figure 4-8, “Line Cord Anchor and Velcro Straps,” Figure 4-8 Line Cord Anchor and Velcro Straps Velcro Straps Chapter 4...
MP Core I/O Connections Each HP Integrity rx8620 Server has at least one core I/O card installed. Each core I/O card has a management processor (MP). If two core I/O cards are installed, this allows for two partitions to be configured or allows for core I/O redundancy in a single partition configuration.
Cabling and Power Up Setting Up the CE Tool (PC) Setting Up the CE Tool (PC) The CE Tool is usually a laptop. It allows communication with the management processor (MP) in the server. The MP monitors the activity of either a one-partition or a multiple-partition configuration. During installation, communicating with the MP enables such tasks as: •...
5. Click OK to close the Connection Setup window. 6. Pull down the Setup menu and select Terminal (under the Emulation tab). 7. Select the VT100 HP terminal type. 8. Click Apply. This option is not highlighted if the terminal type you want is already selected.
Cabling and Power Up Setting Up the CE Tool (PC) 1. Connect one end of a null modem cable (9-pin to 9-pin) (Part Number 5182-4794) to the Local RS-232 port on the core I/O card (the DB9 connector located at the bottom of the core I/O card). Figure 4-9 LAN and RS-232 Connectors on the Core I/O Board Core I/O Card...
Cabling and Power Up Turning On Housekeeping Power and Logging in to the MP Turning On Housekeeping Power and Logging in to the MP After connecting the serial display device, the power to the server cabinet is ready to be supplied to get a login prompt for the management processor (MP).
Cabling and Power Up Turning On Housekeeping Power and Logging in to the MP Figure 4-11 BPS LED Location BPS LED Location 3. Log in to the MP: a. Enter Admin at the login prompt. (This term is case-sensitive.) It takes a few moments for the MP prompt to appear. If it does not, be sure the laptop serial device settings are correct: 8 bits, no parity, 9600 baud, and None for both Receive and Transmit.
Cabling and Power Up Configuring LAN Information for the MP Configuring LAN Information for the MP This section describes how to set and verify the server management processor (MP) LAN port information. LAN information includes the MP network name, the MP IP address, the subnet mask, and gateway address. This information is provided by the customer.
Cabling and Power Up Configuring LAN Information for the MP 3. Enter y. 4. Enter the new IP address. The customer shall provide this address for network interface 0. 5. Confirm the new address. 6. Enter the MP Hostname. This is the hostname for the customer LAN. The name can be as many as 64 characters, and include alpha numerics, - (dash), _ (under bar), .
The MP has a separate LAN port from the system LAN port. It requires a separate LAN drop, IP address, and networking information from that of the port used by HP-UX. Before starting this procedure, the following information is required: •...
Cabling and Power Up Accessing the Management Processor via a Web Browser Step 5. Launch a Web browser on the same subnet using the IP address for the MP LAN port. Figure 4-16 Browser Window Zoom In/Out Title Bar Step 6. Click anywhere on the Zoom In/Out title bar to generate a full screen MP window. Step 7.
Cabling and Power Up Verifying Presence of the Cell Boards Verifying Presence of the Cell Boards To perform this activity, either connect to the Management Processor (MP) over the customer console or connect the CE Tool (laptop) to the RS-232 Local port on the MP. After logging in to the MP, verify that the MP detects the presence of all the cells installed in the server cabinet.
Cabling and Power Up Configuring AC Line Status Configuring AC Line Status The MP utilities can detect if power is applied to each of the AC input cords for the server, by sampling the status of the bulk power supplies. During installation, use the following procedure to check the configuration for the AC line status and configure it to match the customer’s environment.
Cabling and Power Up System Console Selection System Console Selection Each operating system requires that the correct console type be selected from the firmware selection menu. The following section describes how to determine the correct console device. If an operating system is being installed or the system configuration is being changed the system console setting must be checked to ensure it matches the hardware and OS.
Cabling and Power Up System Console Selection Available devices will be displayed for each menu selection. Figure 4-19 shows a typical output of selecting the Console Output Devices menu. Figure 4-19 Console Output Device menu d. Choose the correct device for your system and deselect others. See “Interface Differences Between Itanium-based Systems”...
Cabling and Power Up System Console Selection If you choose either a system or MP serial port HP recommends that you use a vt100+ capable terminal device. Additional Notes on Console Selection Each Operating System makes decisions based on the EFI Boot Maintenance Manager menu’s Select Active Console selections to determine where to send its output.
If using a LAN crossover cable with the laptop, review server activity for each partition configured while the server powers up and boots. Windows can be opened for the complex and for each partition. HP recommends that at least two windows be opened: •...
Once the parameters have been verified, enter x to return to the EFI Main Menu. Booting HP-UX Using the EFI Shell If Instant Ignition was ordered, HP-UX will have been installed in the factory at the Primary Path address. If HP-UX is at a path other than the Primary Path, do the following: Step 1.
These iCOD CPUs reside in the purchased system, but they belong to HP and therefore are HP assets. A nominal “Right-To-Access Fee” is paid to HP for each iCOD processor in the system. At any time, any number of iCOD CPUs can be “activated.” Activating an iCOD CPU automatically and instantaneously transforms the iCOD CPU into an instantly ordered and fulfilled CPU upgrade that requires payment.
Cabling and Power Up Using the Checklist Using the Checklist The following checklist is an installation aid and should be used only after you have installed several systems using the detailed procedures described in the body of this manual. This checklist is a compilation of the tasks described in this manual, and is organized as follows: PROCEDURES The procedures outlined in this document in order.
Page 103
Cabling and Power Up Using the Checklist Table 4-3 Factory-Integrated Installation Checklist (Continued) (Continued) PROCEDURE IN-PROCESS COMPLETED Unpack other equipment Remove and dispose of packaging material Move cabinet(s) and equipment to computer room Move cabinets into final position Position cabinets next to each other (approx.
Page 104
Cabling and Power Up Using the Checklist Table 4-3 Factory-Integrated Installation Checklist (Continued) (Continued) PROCEDURE IN-PROCESS COMPLETED Select PCI card slot Install PCI card Verify installation Route cables using the cable management arm Install other peripherals (if required) Perform visual inspection and complete installation Set up network services (if required)
Troubleshooting This chapter contains information about the various status LEDs on the HP Integrity rx8620 Server and other troubleshooting information. Chapter 5...
Troubleshooting Common Installation Problems Common Installation Problems The following sections contain general procedures to help you locate installation problems. CAUTION Do not operate the server with the top cover removed for an extended period of time. Overheating can damage chips, boards, and mass storage devices. However, you can safely remove the top cover while the server is running to remove and replace PCI hot-plug cards.
Troubleshooting Common Installation Problems The Server Does Not Power On To check for power-related problems: Step 1. Check the LED for each bulk power supply (BPS). The LED is located in the lower left-hand corner of the power supply face. Table 5-2 shows the states of the LEDs.
HP Integrity rx8620 Server LED Indicators HP Integrity rx8620 Server LED Indicators The HP Integrity rx8620 Server has LEDs that indicate system health. This section defines those LEDs. Front Panel LEDs There are seven LEDs located on the front panel.
Troubleshooting HP Integrity rx8620 Server LED Indicators Bulk Power Supply LEDs There is a single, three-color LED located on each bulk power supply. Figure 5-2 BPS LED Location BPS LED Table 5-2 BPS LEDs LED Indication Description Blink Green BPS in standby state and no faults or warnings...
Troubleshooting HP Integrity rx8620 Server LED Indicators PCI Power Supply LEDs There are three LEDs on the PCI power supply. The green power LED reports overall power status for the PCI power supply. The yellow attention LED is not currently used for status. The multi-colored fault LED reports faults and warnings.
Troubleshooting HP Integrity rx8620 Server LED Indicators System and I/O Fan LEDs There is a single, three-color LED located on the front OLR fan, the rear OLR fan and the PCI I/O fan. Figure 5-4 Fan LED Locations Rear OLR Fan LED...
Troubleshooting HP Integrity rx8620 Server LED Indicators OL* LEDs Cell Board LEDs There is one green power LED located next to each ejector on the cell board in the server that indicates the power is good. When the LED is illuminated green, power is being supplied to the cell board and it is unsafe to remove the cell board from the server.
Troubleshooting HP Integrity rx8620 Server LED Indicators PCI OL* Card Divider LEDs The PCI OL* card LEDs are located on each of the 16 PCI slot dividers in the PCI-X card cage assembly area. The green power LED indicates whether power is supplied to the card slot. The yellow attention LED states are defined in Table 5-6 on page 113 in combination with whether power is being supplied to the card or not.
Troubleshooting HP Integrity rx8620 Server LED Indicators Core I/O LEDs The core I/O LEDs in Table 5-7 on page 115 are located on the bulkhead of the installed core I/O PCA. There is a DIP switch on the core I/O card that is used to select which MP firmware set (indicated by the MP SEL LED) is selected for loading.
Troubleshooting HP Integrity rx8620 Server LED Indicators Table 5-7 Core I/O LEDs LED (as silk-screened on Driven by State Description the bulkhead) MP PWR 3.3 V standby power rail On Green Indicates standby power is on. ACTIVE Management processor On Green This core I/O is managing the system.
Troubleshooting HP Integrity rx8620 Server LED Indicators Core I/O Buttons There are two recessed buttons on the back of the core I/O card, as explained in Table 5-8. Figure 5-8 Core I/O Button Location MP Reset Table 5-8 Core I/O Buttons...
Troubleshooting HP Integrity rx8620 Server LED Indicators Interlock Switches There are three interlock switches located in the HP Integrity rx8620 Server. Both side covers and the top cover have an interlock switch located underneath each cover. • Side Covers—If either side cover is removed while the system is powered on, the system fans on the front and rear increase in speed to ensure adequate cooling.
MP in slot 0. The slave MP ports will be disabled. For high availability (HA), the server powers up and powers down without an MP. Booting HP-UX without an MP depends on the ability of the operating system to boot without a console getty. Thus, in a two-partition system, the partition with a failed MP may not boot, since the MP provides the console getty.
Troubleshooting Server Management Overview Server Management Overview Server management consists of four basic functional groups: • Chassis management • Chassis logging • Console and session redirection • Service access Chassis Management Chassis management consists of control and sensing the state of the server subsystems: •...
Troubleshooting Server Management Behavior Server Management Behavior This section describes how the system responds to over-temperature situations, how the firmware controls and monitors fans, and how it controls power to the server. Thermal Monitoring The manageability firmware is responsible for monitoring the ambient temperature in the server and taking appropriate action if this temperature becomes too high.
Troubleshooting Server Management Behavior The altimeter circuit is checked at power on by the MP. If an expected value is returned from the altimeter circuit, the altimeter is determined good. The altimeter reading is then set in non-volatile random access memory (NVRAM) on board the core I/O card.
Troubleshooting Server Management Commands Server Management Commands Table 5-10 lists the server management commands. Table 5-10 Management Commands Command Description Boot a partition Display FRU Information of an Entity Return to Main Menu Modem reset Power entities on or off Reset entity Reset partition for reconfiguration Reset a partition...
Page 123
Troubleshooting Server Management Commands Table 5-12 System and Access Config Commands (Continued) Generate ssl key pair and self signed certificate Display partition cell assignments DATE Set the time and date Reset parameters to default configuration Display entity status Disconnect Remote or LAN console Duplicate firmware Display devices on bus Firmware update utility...
Troubleshooting Firmware Updating Firmware Updating The server MP pulls a firmware update from an FTP server over the management LAN. When replacing a cell board in a currently operating system, refer to “Cell Break-Fix Upgrade and Downgrade Procedure” on page 146. Instructions •...
***** ***** THIS PROGRAM IS NOT LICENSED TO CUSTOMERS ***** ***** ***** ***** This program is intended for use by trained HP support ***** ***** personnel only. HP shall not be liable for any damages ***** ***** resulting from unauthorized use of this program.
Troubleshooting Firmware Update Tool for IPF Firmware Update Tool for IPF The OS Initate-able Firmware Update Tool for IPF enables the firmware update process to begin and end in the operating system. Minimal interaction from the user is required. The tool runs only during installation after which the system is rebooted.
Troubleshooting Firmware Update Tool for IPF Uninstall The following must be performed to downgrade the firmware. Enter the swremove command. # swremove -x autoreboot=true PHSS_28608 Figure 5-13 swremove output Installing on Linux The firmware update is installed using the rpm. Enter the rpm command.
Troubleshooting Firmware Update Tool for IPF Installing on Windows An executable file must be downloaded, then executed in Windows. Upon running the utility, a setup wizard guides the user through the installation steps. The following are the various steps of the setup wizard. Step 1.
Troubleshooting Firmware Update Tool for IPF Step 3. Carefully read the readme text and click the Next button. Figure 5-16 Information Screen Step 4. The status of the installation is displayed in the Setup Status screen. Figure 5-17 Setup Status Chapter 5...
CRU when the diagnostics point to a specific CRU that has failed or may be failing in the near future. Figure 5-18 HP Integrity rx8620 Server Cabinet CRUs (Front View) PCI Power 1 PCI Power 0...
Troubleshooting PDC Code CRU Reporting Figure 5-19 HP Integrity rx8620 Server Cabinet CRUs (Rear View) I/O Fan 2 I/O Fan 5 I/O Fan 1 I/O Fan 4 I/O Fan 0 I/O Fan 3 Cabinet Fan 9 Cabinet Fan 10 Cabinet Fan 11...
Troubleshooting Verifying Cell Board Insertion Verifying Cell Board Insertion Cell Board Extraction Levers It is important that both extraction levers on the cell board be in the locked position. Both levers must be locked for the cell board to power up and function properly. Power to the cell board should only be removed using the MP:CM>PE command or by shutting down the partition or server.
Removal and Replacement This chapter provides a detailed description of the HP Integrity rx8620 Server customer replaceable unit (CRU) replacement procedures. The sections contained in this chapter are: • “HP Integrity rx8620 Server Customer Replaceable Units (CRUs)” • “Safety and Environmental Considerations”...
Page 136
Removal and Replacement • “Powering down Hardware Components and Powering on the Server” • “Removing and Replacing Covers” • “Removing and Replacing the Front Smart Fan Assembly” • “Removing and Replacing the Rear Smart Fan Assembly” • “Removing and Replacing a Disk Drive” •...
Other CRUs To remove and replace the CRUs that are neither hot-plug nor hot-swap, HP-UX must be shut down in the nPartition where the CRU resides, and power to the CRU must be turned off before removing it. Refer to and “Powering down Hardware Components and Powering on the Server”...
Installing and using the system in strict accordance with HP instructions minimizes the chances that the system will cause radio or television interference. However, HP does not guarantee that the system will not interfere with radio and television reception.
Page 139
Removal and Replacement Safety and Environmental Considerations • When unpacking cards, interfaces, and other accessories that are packaged separately from the system, keep the accessories in the conductive plastic bags until they are ready to be installed. • Avoid working in carpeted areas, and keep body movement to a minimum while installing accessories. Chapter 6...
Step 2. If the component you will power off is assigned to an nPartition, then use the Virtual Front Panel (VFP) to view the current boot state of the nPartition. HP-UX on the nPartition must be shut down before you power off any of the hardware assigned to the nPartition. See Appendix E “Operating System Boot and Shutdown”.
Removal and Replacement Powering down Hardware Components and Powering on the Server Powering On the System To power on the system after a repair: Step 1. If needed, reconnect all power cords to the appropriate receptacles and power on the system. Step 2.
Removal and Replacement Removing and Replacing Covers Removing and Replacing Covers It is necessary to remove one or more of the covers to access many of the CRUs within the HP Integrity rx8620 Server chassis. CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server.
Removal and Replacement Removing and Replacing Covers Step 5. Place the cover in a safe location. Figure 6-2 Top Cover Removed Retaining Screw Replacing the Top Cover Step 1. Orient the cover according to its position on the chassis. Step 2. Slide the cover into position using a slow, firm pressure to properly seat the cover. Step 3.
Removal and Replacement Removing and Replacing Covers Removing the Side Cover Figure 6-3 Side Cover Removal Detail Retaining Screw Step 1. Connect to ground with a wrist strap. Refer to “Electrostatic Discharge” on page 138 for more information. Step 2. Loosen the blue retaining screw securing the cover to the chassis. See Figure 6-3. Step 3.
Removing and Replacing Covers Removing the Front Bezel Figure 6-4 HP Integrity rx8620 Server Bezel Removal and Replacement Grasp Here Step 1. From the front of the server, grasp both sides of the bezel and pull firmly toward you. The catches will release and the bezel will pull free.
Removal and Replacement Removing and Replacing the Front Smart Fan Assembly Removing and Replacing the Front Smart Fan Assembly The front smart fan assembly is located in the front of the chassis. The fan assembly is a hot-swap component. Refer to “Hot-swap CRUs” on page 137 for a list and description of hot-swap CRUs. CAUTION Observe all ESD safety precautions before attempting this procedure.
Removal and Replacement Removing and Replacing the Front Smart Fan Assembly Removing the Front Smart Fan Assembly Figure 6-6 Front Fan Removal Step 1. Loosen the two thumb screws securing the fan to the chassis. Step 2. Slide the fan from the chassis. Replacing the Front Smart Fan Assembly Step 1.
Removal and Replacement Removing and Replacing the Rear Smart Fan Assembly Removing and Replacing the Rear Smart Fan Assembly The rear smart fan assembly is located in the rear of the chassis. The fan assembly is a hot-swap component. Refer to “Hot-swap CRUs” on page 137 for a list and description of hot-swap CRUs. CAUTION Observe all ESD safety precautions before attempting this procedure.
Removal and Replacement Removing and Replacing the Rear Smart Fan Assembly Removing the Rear Smart Fan Assembly Figure 6-8 Rear Fan Detail Step 1. Identify the failed fan assembly. Table 6-2 defines the fan LED states. Table 6-2 Smart Fan Assembly LED Indications LED State Meaning On Green...
Removal and Replacement Removing and Replacing a Disk Drive Removing and Replacing a Disk Drive The disk drive is located in the front of the chassis. Internal disk drives are hot-plug components. Refer to “Hot-plug CRUs” on page 137 for a list and description of hot-plug CRUs. CAUTION Observe all ESD safety precautions before attempting this procedure.
Removal and Replacement Removing and Replacing a Disk Drive Step 2. Pull forward on the front locking latch and carefully slide the disk drive from the chassis. Figure 6-10 Disk Drive Detail Replacing the Disk Drive Step 1. Sometimes diskinfo and ioscan will display cached data. Running diskinfo on the device without a disk installed clears the cached data.
Removal and Replacement Removing and Replacing the Core I/O Removing and Replacing the Core I/O The core I/O is located in the rear of the chassis. There can be two core I/O boards installed in the server, core I/O 0 and core I/O 1. The core I/O can be replaced while standby power is applied. However, the operating system on the nPartition must be shut down to replace the CRU.
System Dip Switch 1 Dip Switch 2 HP 9000 rp8400 server All other servers IMPORTANT If the igelan and c8xx drivers are not already in the kernel, they must be added before installing the A7109A core I/O cards in the server. The HWE bundle required to enable the card is HWE 0603.
Removal and Replacement Removing and Replacing the Core I/O Step 2. Use the MP:CM> PS, or the MP:CM> DE commands with option G, to determine the core I/O board status. Refer to Figure 6-13 and Figure 6-14. Figure 6-13 PS Command Figure 6-14 DE Command Chapter 6...
Removal and Replacement Removing and Replacing the Core I/O Step 3. Label and remove all cables connected to the core I/O to be removed. Step 4. Loosen the two retaining screws securing the assembly to the chassis. Step 5. Securely grasp the cable strain relief on the core I/O assembly. Step 6.
Page 156
Removal and Replacement Removing and Replacing the Core I/O Step 5. Reset the nPartition with the MP RR command. This command will stop the boot process at BIB and allow you to check the firmware revision of the new MP. Update or backdate as needed. Configure the network settings as outlined in the following section.
ClientName From a PC command prompt: route add 192.168.1.1 ClientName On an HP-UX workstation log in as root and use this command: /usr/sbin/route add 192.168.1.1 ClientName After reconfiguring the management processor networking, remove these network routing table changes with the route delete command.
Page 158
Removal and Replacement Removing and Replacing the Core I/O ping 198.168.1.1 -n 2 4. Use the telnet 192.168.1.1 command from the PC or workstation to connect to the management processor. Step 2. From the management processor Command menu, enter LS to list the current network settings, and, if needed, use the LC command to reconfigure the network settings for the management processor.
Refer to “Hot-plug CRUs” on page 137 for a list and description of hot-plug CRUs. IMPORTANT Complete information regarding OL* for I/O cards is on the Web at http://docs.hp.com Refer to the Interface Card OL* Support Guide for details. It is strongly recommended that you obtain a copy of this guide and refer to it before beginning the removal and replacement of PCI cards.
Removal and Replacement Removing and Replacing a PCI Card This procedure describes how to perform an online replacement of a PCI card using the attention button for cards whose drivers support online add or replacement (OLAR). The attention button is also referred to as the doorbell.
For finer control over CRA actions use pdweb or the olrad command. Refer to the Interface Card OL* Support Guide located on the Web at http://docs.hp.com for details. Option ROM To allow faster booting, system firmware does not auto-scan PCI devices with an Option ROM.
Page 162
Each I/O card type and firmware image update may require a different flash utility NOTE and procedure. Follow the instructions in the .txt file included with the latest HP IPF Offline Diagnostic & Utilities CDROM. Step 5. Load the HP IPF Offline Diagnostic & Utilities CDROM.
Removal and Replacement Removing and Replacing a PCI Smart Fan Assembly Removing and Replacing a PCI Smart Fan Assembly The PCI smart fan assembly is located in front of the PCI card cage. The fan assembly is a hot-swap component. Refer to “Hot-swap CRUs” on page 137 for a list and description of hot-swap CRUs. CAUTION Observe all ESD safety precautions before attempting this procedure.
Removal and Replacement Removing and Replacing a PCI Smart Fan Assembly Step 3. Remove the top cover. See “Removing and Replacing Covers” on page 142. Table 6-4 Smart Fan Assembly LED Indications LED State Meaning On Green Fan is at speed and in sync or not at speed less than 12 seconds. Flash Yellow Fan is not keeping up with speed/sync pulse for greater than 12 seconds.
Removal and Replacement Removing and Replacing a PCI Power Supply Removing and Replacing a PCI Power Supply The PCI power supply is located in the front of the chassis. The PCI domain power must be turned off to replace this CRU. Refer to “Powering down Hardware Components and Powering on the Server” on page 140. CAUTION Observe all ESD safety precautions before attempting this procedure.
Removal and Replacement Removing and Replacing a PCI Power Supply Preliminary Procedures These procedures must be completed before removing the PCI power supply. Step 1. Identify the failed power supply. Table 6-5 identifies the meaning of the PCI power supply LED state.
Removal and Replacement Removing and Replacing a PCI Power Supply Removing the PCI Power Supply Figure 6-21 PCI Power Supply Detail Step 1. Securely grasp the handle on the front of the power supply. Step 2. Firmly depress the securing thumb latch. Step 3.
Removal and Replacement Removing and Replacing a Bulk Power Supply (BPS) Removing and Replacing a Bulk Power Supply (BPS) The bulk power supply (BPS) is located in the front of the chassis. The BPS is a hot-swap component. Refer to “Hot-swap CRUs” on page 137 for a list and description of hot-swap CRUs. CAUTION Observe all ESD safety precautions before attempting this procedure.
Removal and Replacement Removing and Replacing a Bulk Power Supply (BPS) Removing the BPS Step 1. Isolate the failing BPS. Table 6-6 defines the states of the single multicolored LED on the BPS. Table 6-6 BPS LED definitions LED State Description Blink Green BPS in standby state and no faults or warnings...
Removal and Replacement Removing and Replacing a Bulk Power Supply (BPS) Replacing the BPS Step 1. Grip the handle with one hand while supporting the rear of BPS in the other hand. The BPS easily slides into the chassis; however, a slow, firm pressure is needed to NOTE properly seat the connection.
Replaceable Parts Table A-1 HP Integrity rx8620 Server CRU List CRU Description Replace Part Number Exchange Part Number CABLES Power Cord, C19/unterminated 8120-6895 International-Europe Power Cord, C19/IEC-309 4.5m 8120-6897 Power Cord, C19/L6-20 4.5m 8120-6903 Power Cord, C19/GB 1002 4.5m 8121-0070 C19/C20 4.5m - Jumper...
Page 173
Replaceable Parts Table A-1 HP Integrity rx8620 Server CRU List (Continued) CRU Description Replace Part Number Exchange Part Number Bezel (graphite color) A6912-04009 rx8620 Nameplate A7026-40001 Snap Bezel Attach C2786-40002 TOOLS 24" x 36" Static Mat (with ground strap) A5201-68004...
System Specifications Dimensions and Weights Dimensions and Weights This section provides dimensions and weights of the server and server components. Table B-1 HP Integrity rx8620 Server Dimensions and Weights Stand-alone Packaged Height - Inches (centimeters) 29.55 (75.00) 86.50 (219.70) Width - Inches (centimeters) 17.50 (44.50)
The HP Integrity rx8620 Server contains four C20 power receptacles located at the bottom rear bulkhead. A minimum of two power cords must be used to maintain normal operation of the HP Integrity rx8620 Server. A second set of two cords can be added to improve system availability by protecting, for example, against power source failures or accidentally tripped circuit breakers.
Electrical Specifications System Power Specifications Table B-4 and Table B-5 list the AC power requirements for the HP Integrity rx8620 Server. These tables provide information to help determine the amount of AC power needed for your computer room. Table B-4...
Page 179
System Specifications Electrical Specifications 3. “Typical maximum power” is the input power measured at the AC input expressed in Watts and Volt-Amps, and the measured maximum worst case power consumption. This number represents the largest power consumption for the server under laboratory conditions, using aggressive software applications designed specifically to work the system at maximum loads and power consumption.
Environmental Specifications Environmental Specifications This section provides the environmental, power dissipation, noise emission, and air flow specifications for the HP Integrity rx8620 Server. Temperature and Humidity The cabinet is actively cooled using forced convection in a Class C1-modified environment. The recommended humidity level for Class C1 is 40 to 55% relative humidity (RH).
The fans within the power supply will operate at full speed during standby. Typical Power Dissipation and Cooling Table B-5 provides calculations for configurations as described in the table. Table B-5 Typical HP Integrity rx8620 Server Configurations Memory PCI Cards Hard...
Power Distribution Unit Power Distribution Unit The server may ship with a power distribution unit (PDU). There are two 60A PDUs available for the HP Integrity rx8620 Server. Each PDU is mounted horizontally between the rear columns of the server cabinet.
System Specifications Weight Weight To determine overall weight, follow the example in Table B-6, then complete the entries in Table B-7. Table B-6 Example Weight Summary Component Quantity Multiply By Weight (kg) Cell Board 27.8 lb. 107.20 lb. (12.16) (48.64) PCI Card (varies - 0.34 lb.
MP Commands Server Management Commands Server Management Commands Table C-1 lists the server management commands. Table C-1 Service Commands Command Description Boot a partition DATE Set the time and date Display FRU Information of an entity Return to Main Menu Power entities on or off PWRGRD Allows user to configure the power grid...
Page 187
MP Commands Server Management Commands Table C-3 lists the server system and access config commands Table C-3 System and Access Config Commands Command Description Only displays local rs232 parameters Initiate a Complex Configuration Set parameters for ups monitoring via SNMP SNMP Set SNMP daemon parameters Display partition cell assignments...
Page 188
MP Commands Server Management Commands Appendix C...
Templates This appendix contains blank floor plan grids and equipment templates. Combine the necessary number of floor plan grid sheets to create a scaled version of the computer room floor plan. Appendix D...
Templates Figure D-1 illustrates the overall dimensions required for an HP Integrity rx8620 Server. Figure D-1 HP Integrity rx8620 Server Space Requirements 23.5 in 59.7 cm 36.5 in 92.7 cm 78.8 in 1.96 m Site_14 04/12/01 Appendix D...
Templates Equipment Footprint Templates Equipment Footprint Templates Equipment footprint templates are drawn to the same scale as the floor plan grid (1/4 inch = 1 foot). These templates show basic equipment dimensions and space requirements for servicing. The service areas shown on the template drawings are lightly shaded. The equipment templates should be used with the floor plan grid to define the location of the equipment that will be installed in your computer room.
Templates Computer Room Layout Plan Computer Room Layout Plan Use the following procedure to create a computer room layout plan: Step 1. Remove several copies of the floor plan grid. Step 2. Cut and join them together (as necessary) to create a scale model floor plan of your computer room. Step 3.
Templates Computer Room Layout Plan Attach a reduced copy of the completed floor plan to the site survey. HP installation specialists NOTE use this floor plan during equipment installation. Figure D-2 HP Integrity rx8620 Server Cabinet Template 24.0 in 58.8 cm...
Index vfp (Virtual Front Panel) communications interference AC power component input power requirements ac power computer room layout plan voltage check computer system AC power inputs air ducts configuration console redirection controls AC power specifications cooling access core I/O commands core I/O card administrator air ducts...
Page 200
(HA) memory hot-plug subsystem defined monitoring hot-swap defined login name housekeeping power password HP-UX MP (Management Processor) humidity logging in powering on MP core I/O I/O bay MP network name I/O Subsystem MP/SCSI I/O subsystem iCOD...
Page 201
Index requirement system backplane system configuration, verifying sources power cords power requirements component power supplies processor temperature service states Processor Dependent Code troubleshooting fault LED processors self test turbocoolers PWRGRD pwrgrd (Power Grid) command unpacking inspecting for damage update firmware Reflection 1 ropes verifying system configuration...