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Acer Swift Go 14 User Manual
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Acer Swift Go 14 User Manual

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  • Page 1 USER’S MANUAL...
  • Page 2 Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

  • Page 3: Table Of Contents

    Entering passwords ........46 Internal battery........10 Fingerprint Reader Taking care of your vision...... 10 How to use the fingerprint reader ..47 Your Acer notebook tour BIOS utility Screen view ..... 12 Boot sequence........51 Keyboard view ........13 Setting passwords .........
  • Page 4 • Where to find the power button, ports and connectors • Windows 11 interface overview • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer’s bundled software...

  • Page 5: First Things First

    First things first - 5 IRST THINGS F IR ST We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of...

  • Page 6: Taking Care Of Your Computer

    Taking care of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

  • Page 7: Taking Care Of Your Ac Adapter

    1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center.

  • Page 8: Guidelines For Safe Battery Usage

    • The charging port must be clean and free from debris and should only be used with Acer charging equipment. Use of a non-Acer battery or charging equipment can cause damage to the product and will void the warranty.
  • Page 9 • Device with removable battery: The battery should only be replaced with parts approved by Acer. Do not replace the battery with any parts other than approved ones. This notebook uses a Lithium-based battery. Do not use it in a humid, wet or corrosive environment.

  • Page 10: Internal Battery

    Please refer to www.acer.com for battery shipping documents. Internal battery • Do not attempt to replace a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility. • Recharge the battery by following the instruction included in the product documentation.
  • Page 11 First things first - 11 • Rest your eyes for 5 - 10 minutes every hour. • Give your eyes regular breaks by looking away from the monitor and focusing on a distant point. • Blink frequently to keep your eyes from drying out. •...

  • Page 12: 12 - Your Acer Notebook Tour

    12 - Your Acer notebook tour O UR CER N OTEBO O K TO U R After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view Icon Item...

  • Page 13: Keyboard View

    Your Acer notebook tour - 13 Keyboard view Icon Item Description For entering data into your computer. Keyboard See "Using the keyboard" on page Touch-sensitive pointing device. The touchpad and selection buttons form a single surface. Touchpad Press down firmly on the touchpad surface to perform a left click.

  • Page 14: Left View

    • Delivers up to 3 A at 5 V DC for USB charging. • DC-in: requires power adapter or power source providing 100 W at 20 V. For optimal performance, please use a certified Acer power adapter or USB Power Delivery device.
  • Page 15 • Delivers up to 3 A at 5 V DC for USB charging. • DC-in: requires power adapter or power source providing 65 W at 20 V. For optimal performance, please use a certified Acer power adapter or USB Power Delivery device.

  • Page 16: Right View

    16 - Your Acer notebook tour Right view 2 3 4 Icon Item Description Indicates the computer’s battery status. Battery indicator Charging: The light shows amber when the battery is charging. Fully charged: The light shows blue when in AC mode.

  • Page 17: Base View

    Your Acer notebook tour - 17 Base view Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. Simulates removing and reinstalling Battery reset the battery. pinhole Insert a paperclip into the hole and press for four seconds.

  • Page 18: Using The Keyboard

    18 - Using the keyboard SING TH E KEYBO A RD The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows, special keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off.
  • Page 19 Using the keyboard - 19 Icon Function Description Touchpad toggle Turns the built-in touchpad on and off. Keyboard Adjusts keyboard backlight brightness backlight control Snips a rectangle, freeform, window or full Snipping tool screen to your clipboard.

  • Page 20: Hotkeys

    Switches fan mode between Silent, Normal and Performance. For more information on how to achieve Fn + F optimal cooling efficiency in different scenarios, please launch Acer Quick Access application. Fn + delete Turns Insert on or off. home Scrolls to the beginning of a document.

  • Page 21: 20 - The Windows Os Desktop

    20 - The Windows OS Desktop O S D I NDOWS ESK T OP 2 3 4 5 Item Description Changes the apps settings for your Settings computer. Launches apps, through Pinned, Start Recommended, or All apps. Types in the texts to search on your Search computer and the Internet.

  • Page 22: Tips And Hints For Using Windows

    Press the Windows key or select the Windows Start button > Settings > Windows Update. Select Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: support.microsoft.com/Windows • Windows 11 information: • Support FAQs: support.acer.com...

  • Page 23: Using The Precision Touchpad

    22 - Using the Precision Touchpad S ING T HE R ECISION O U C HP AD The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.
  • Page 24 Using the Precision Touchpad - 23 Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.

  • Page 25: Changing Touchpad Settings

    24 - Using the Precision Touchpad Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Network, Sound and Battery icon to open the Quick settings pane.

  • Page 26: Recovery

    This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, backup files/data or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select System and then click Recovery.
  • Page 27 26 - Recovery 3. Click Set up syncing for OneDrive folder syncing to continue. 4. Make sure the folders that you want to back up are selected and click Start back up to continue.
  • Page 28 Recovery - 27 5. You can select View sync progress to watch files sync until it completes. 6. To open the OneDrive folder, double click OneDrive icon in the notification area.

  • Page 29: Backing Up Your Wireless And Lan Drivers

    28 - Recovery Backing up your wireless and LAN drivers Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system. 1. From Start, select Care Center in all apps list then Recovery Management.
  • Page 30 Recovery - 29 3. Click Reset PC to Choose an option. 4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files.
  • Page 31 30 - Recovery 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows. (Ensure you are connected to the internet when using Cloud download.) 6. Click Change settings to open the Choose settings options.
  • Page 32 Recovery - 31 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue. Important If you have apps installed on your PC, they will be removed. 8. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files.

  • Page 33: Reset This Pc And Remove Everything

    32 - Recovery 12.When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files. Reset this PC and remove everything 1. From Start, select Care Center in all apps list then Recovery Management.
  • Page 34 Recovery - 33 3. Click Reset PC to Choose an option. 4. Select Remove everything to reset your PC back to its factory default.
  • Page 35 34 - Recovery 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows. (Ensure you are connected to the internet when using Cloud download.) 6. Click Change settings to open the Choose settings options. 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue.
  • Page 36 Recovery - 35 8. Click Reset to continue. 9. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 10.The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.

  • Page 37: 36 - Using A Bluetooth Connection

    36 - Using a Bluetooth connection S IN G A LUETOOTH C O N NE CT IO N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetooth- enabled devices include computers, cell phones, tablets, wireless headsets, and keyboards.
  • Page 38 Using a Bluetooth connection - 37 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.

  • Page 39: Connecting To The Internet

    Acer computers feature a Flight mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network.
  • Page 40 Connecting to the Internet - 39 To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary).
  • Page 41 40 - Connecting to the Internet 4. You will see a list of available wireless networks. Select the one you wish to use. 5. Once you select a wireless network, select Connect.
  • Page 42 Connecting to the Internet - 41 6. If required, enter the network’s password.

  • Page 43: Oled Screen

    42 - OLED Screen OLE D S C RE EN OLED screen is known for displaying near-perfect blacks and brilliant colors, which is delivers an incredible picture and doesn’t need a backlight compared to the LED panel. But OLED burn-in can occur if you use maximum settings for backlight, brightness, and contrast to display static images, and it might cause permanent burn-in damage to your OLED display.

  • Page 44: Bluelight Shield

    Bluelight Shield - 43 LUELIG HT HIE LD The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose from four different modes to fit your needs: No.
  • Page 45 Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...

  • Page 46: Securing Your Computer

    Securing your computer - 45 E CURI NG YOUR COMPU TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords.

  • Page 47: Entering Passwords

    46 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility.

  • Page 48: Fingerprint Reader

    In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your Acer notebook. In order to use the fingerprint reader, you must first configure the fingerprint reader to recognize your fingerprint to confirm your identity.
  • Page 49 48 - Fingerprint Reader 2. In the Windows Hello setup window, select Get started to begin the fingerprint configuration. 3. Enter your PIN to confirm your identity.
  • Page 50 Fingerprint Reader - 49 4. When the Windows Hello setup window appears, follow the onscreen directions. Press and hold your finger on the fingerprint sensor and then lift. Repeat this step until the fingerprint configuration is complete.
  • Page 51 50 - Fingerprint Reader 5. Once the fingerprint configuration is complete, you will be able to sign in or unlock your computer by placing your fingerprint on the fingerprint reader. You may select Add another finger to add another fingerprint to unlock the computer. Note If the notebook has multiple accounts, you can set up access separately and automatically switch between accounts.

  • Page 52: Bios Utility

    BIOS utility - 51 BI OS UTILIT Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.

  • Page 53: Power Management

    52 - Power management OWER MANAGE MEN T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.
  • Page 54 Power management - 53 3. Select Change settings that are currently unavailable. 4. Scroll down and disable Turn on fast start-up. 5. Select Save changes.

  • Page 55: Battery Pack

    54 - Battery pack ATTERY PACK The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer.

  • Page 56: Optimizing Battery Life

    Battery pack - 55 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.

  • Page 57: Checking The Battery Level

    56 - Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.

  • Page 58: Traveling With Your Computer

    Traveling with your computer - 57 R AV EL ING WI TH YOUR C OMPU TE R This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1.

  • Page 59: What To Bring

    58 - Traveling with your computer What to bring When you are just moving within short distances, you probably do not need to bring anything with you other than your computer. If your battery is not fully charged, you may want to bring the AC adapter with you to plug in your computer.
  • Page 60 Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...

  • Page 61: Universal Serial Bus (Usb)

    (High-speed USB) and USB 3.2 Gen 1 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.2 Gen 1 ports have a blue tongue. For best performance, USB 3.2 Gen 1 devices should always be plugged into USB 3.2 Gen 1 ports.

  • Page 62: Usb Type-C Port

    Note ® On Acer computers USB Type-C ports support up to USB4 (40 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such as Thunderbolt video support).

  • Page 63: 62 - Thunderbolt 4 Port

    62 - Thunderbolt 4 port HUNDERB OLT PO R T A Thunderbolt 4 port allows you to easily connect devices with a Type-C connector to your computer, such as additional storage (e.g. an external drive), displays, or any other compatible device. Up to six devices, including displays, can be connected in series to a single Thunderbolt port.
  • Page 64 64 - HDMI HD M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.

  • Page 65: Video And Audio Connectors

    Video and audio connectors - 63 IDE O AND AUDIO CON N EC TO RS Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration. Connecting a monitor 1. Check that the computer is powered off and the monitor power switch is turned off.
  • Page 66 66 - SD card reader CA RD R EAD ER SD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an SD card 1. Align the card so that the connector points towards the port, with the connectors facing down.
  • Page 67 Got a question? In this section you will find: • Frequently asked questions • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...

  • Page 68: Frequently Asked Questions

    66 - Frequently asked questions RE QUENTLY ASKED Q U EST ION S The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to the computer (if your computer has a power indicator, it will be off);...
  • Page 69 Frequently asked questions - 67 icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.

  • Page 70: Requesting Service

    68 - Frequently asked questions Note To access the BIOS utility, press F2 when you see the Acer logo during boot see Restoring your computer on page For more information, Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling.

  • Page 71: Troubleshooting

    Fr e qu e n tl y a s k ed qu e s ti on s Frequently asked questions - 69 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.
  • Page 72 70 - Frequently asked questions Error messages Corrective action Contact your dealer or an authorized service I/O parity error center. Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center.

  • Page 73: Internet And Online Security

    Internet and online security - 71 NTE RNET AND ONLINE SE C UR ITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 74).
  • Page 74 72 - Internet and online security internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’...

  • Page 75: Network Connections

    Internet and online security - 73 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection.

  • Page 76: Surf The Net

    Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!
  • Page 77 Internet and online security - 75 Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats. Learn more about how to stay safe online and how to stay protected after your introductory subscription ends.
  • Page 78 76 - Internet and online security company like Norton or Microsoft and that you have a virus. The main motive behind these scams is to extort money from the victim. Cybercriminals can also install malware such as keylogging software or backdoor Trojans in order to gain access to personal information. How to stay safe: Don't fall for phone calls that tell you your software or computer isn't working.
  • Page 79 Internet and online security - 77 tablet, or IoT device is entirely under the control of the person who created the botnet. Most people who are infected with botnets aren't even aware that their computer's security has become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet.
  • Page 80 78 - Internet and online security can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of the same connection. For more tips on how to stay safe Good security habits can reduce your exposure to online crime.

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