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Motorola ASTRO APX 4000 Series Quick Reference Card

Motorola ASTRO APX 4000 Series Quick Reference Card

Digital portable radios
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APX 4000 User Guide
Model 3
68012004058-A

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Summary of Contents for Motorola ASTRO APX 4000 Series

  • Page 1 APX 4000 User Guide Model 3 68012004058-A...
  • Page 3 Zones and Channels Battery • Zone – Zone scroll to desired zone. *PMLN6070A* • Channel – Channel scroll to desired channel. PMLN6070A ©2011 by Motorola Solutions, Inc. All Rights Reserved. 10/11 1303 East Algonquin Road, Schaumburg, English Illinois 60196, U.S.A.
  • Page 4 Sending an Emergency Call The vote scan feature is enabled. Blinks when the battery is low. Press the Emergency button. On = Secure operation. The more stripes, the stronger the Off = Clear operation. signal strength for the current site Press and hold the PTT button.

  • Page 5: Declaration Of Conformity

    This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303, East Algonquin Road, Schaumburg, Illinois 60196, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product:...
  • Page 6 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 7: Table Of Contents

    Disclaimer ......xi Contents Getting Started ......1 This User Guide contains all the information you need to use the APX™...
  • Page 8 Identifying Radio Controls ....9 Call Type Icons ......25 Top Lightbar and LED Indicators .
  • Page 9 Making an Enhanced Private Call (Trunking Only) .43 Removing a Contact from a Call List ... 56 Making a Telephone Call (Trunking Only) ..44 Editing a Contact in a Call List .
  • Page 10 Using the Emergency Keep-Alive Feature ..68 to a Text Message ......81 Removing a Priority Status and a Reply Request Man Down .
  • Page 11 Radio Lock .......92 Changing the Current Site ....103 Unlocking Your Radio .
  • Page 12 Using the Time-Out Timer ....116 Servicing Your Radio ..... .129 Setting the Time and Date .

  • Page 13: Important Safety Information

    RF energy exposure limits. Changes or modifications made to this device, not expressly For a list of Motorola-approved antennas, batteries, and approved by Motorola, could void the user's authority to operate this equipment. other accessories, visit the following website: http://www.motorola.com/APX...

  • Page 14: Informations Importantes Sur La Sécurité

    à utiliser cet numéro d'article 68012004065)) pour assurer le respect équipement. des limites d'exposition à l'énergie RF. Pour obtenir une liste d'antennes et d'autres accessoires approuvés par Motorola, consultez le site Web : http://www.motorola.com/APX Français Canadien...

  • Page 15: Computer Software Copyrights

    Laws in the written permission of Motorola. No part of this manual United States and other countries preserve for Motorola may be reproduced, distributed, or transmitted in any...
  • Page 16 Notes English...

  • Page 17: Getting Started

    Notations Used in This Manual Getting Started Throughout the text in this publication, you will notice the use of Take a moment to review the following: WARNING, Caution, and Note. These notations are used to How to Use This Guide ......page 1 emphasize that safety hazards exist, and the care that must be Notations Used in This Manual .

  • Page 18: Additional Performance Enhancement

    Additional Performance Enhancement The following special notations identify certain items: Example Description The following are some of the latest creations designed to enhance the security, quality and efficiency of APX radios. Home button Buttons and keys are shown in bold print or as an icon.

  • Page 19: Crosstalk Prevention

    • What optional accessories may suit your needs? SecureNet allows user to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. The MDC OTAR feature will allow users to perform OTAR activities on an MDC channel. English...

  • Page 20: Preparing Your Radio For Use

    Turning On the Radio ......page 7 For a list of Motorola-authorized batteries available for use Adjusting the Volume .

  • Page 21: Attaching The Battery

    Attaching the Battery To remove the battery, turn the radio off. Squeeze With the radio turned off, slide the battery into the radio’s frame the release latch at the until the bottom latch clicks into place. bottom of the battery until the battery releases from the radio.

  • Page 22: Attaching The Antenna

    Attaching the Antenna Attaching the Accessory Connector Cover With the radio turned off, set the antenna in its receptacle and turn clockwise to attach it to the radio. The accessory connector is located on the antenna side of the radio. It is used to connect accessories to the radio. Note: To prevent damage to the connector, shield it with the connector cover when not in use.

  • Page 23: Attaching The Belt Clip

    Attaching the Belt Clip Turning On the Radio Align the grooves of the belt clip Press the Control Knob until your radio display lights on, then with those of the radio and release the knob. press upward until you hear a click.
  • Page 24 Note: If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code). Turn off the radio, check the battery, and turn the radio back on. If the radio fails the power-up test again, record the Error XX/YY code and contact your dealer.

  • Page 25: Adjusting The Volume

    Adjusting the Volume Identifying Radio Controls To increase the volume, turn the MFK clockwise. The display Take a moment to review the following: shows volume bars and volume level when you change the volume. Radio Parts and Controls ..... . . page 10 Programmable Features .

  • Page 26: Radio Parts And Controls

    Radio Parts and Controls Top (Orange) Multi Button* Function Antenna Control Knob* Lightbar Microphone Microphone Bluetooth Pairing Indicator Top Side (Select) Button* Speaker Accessory Connector Push-to-Talk (PTT) Button Main Display Menu Select Buttons Side Button 1* Data Feature Button Side Button 2* Keypad Home Button Battery...

  • Page 27: Programmable Features

    Bluetooth Data Devices– Keys up the Bluetooth data devices. Programmable Features Bluetooth Clear All Pairing – Allows you to clear all pairing Any reference in this manual to a control that is info for Bluetooth. This is accessed by a long press of the “preprogrammed”...
  • Page 28 Location – Determines the current location (latitude, longitude, Private Call (Trunking Only) – Allows a call from an individual time and date), and also the distance and bearing to another radio to another individual radio. location. Or, turns the GPS functionality on or off for all location. Private Line Defeat (Conventional Only) –...

  • Page 29: Assignable Settings Or Utility Functions

    Site Display/Search (Trunking Only) – Displays the current Assignable Settings or Utility Functions site ID and RSSI value; performs site search for AMSS Light/Flip – Press the button to toggle the display backlight on (Automatic Multiple Site Select) or SmartZone operation. or off.

  • Page 30: Accessing The Preprogrammed Functions

    Accessing the Preprogrammed Functions Using the Navigation Buttons Home Button You can access various radio functions through one of the following ways: button returns you to the Home (default) screen. In most • A short or long press of the relevant programmable buttons. cases, this is the current mode.

  • Page 31: Multi Function Knob (Mfk)

    The main display only shows the icon of secondary feature; the Multi Function Knob (MFK) main display does not show the icon of primary feature. MFK is the on/off button of your radio. See Turning On the Your radio by default is set to use the primary feature. Short Radio on page 7 for the procedure to power up and down the presses of MFK toggle it to work on either the secondary or radio.

  • Page 32: Using The Keypad

    Using the Keypad You can use the 3 x 4 alphanumeric keypad to access your radio’s features. The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits. When the keypad is used to edit a list, each key can generate different characters of the alphabet.

  • Page 33: Keypad Characters - Lowercase Mode

    Keypad Characters – Lowercase Mode Number of Times Key is Pressed & “ ‘ Toggle between mixed case mode, uppercase mode, and lowercase mode. Space Toggle between numeric and letter mode. English...

  • Page 34: Keypad Characters - Numeric Mode

    Keypad Characters – Numeric Mode Number of Times Key is Pressed & “ ‘ Space Toggle between numeric and letter mode. English...

  • Page 35: Keypad Characters - Hexadecimal Mode

    Keypad Characters – Hexadecimal Mode Number of Times Key is Pressed Not applicable Not applicable English...

  • Page 36: Push-To-Talk (Ptt) Button

    Push-To-Talk (PTT) Button Identifying Status Indicators The PTT button on the side Your radio indicates its operational status through the following: of the radio serves two basic purposes: Status Icons ....... . . page 21 Text Messaging Service (TMS) Icons .

  • Page 37: Status Icons

    Status Icons Direct • On = Radio is currently configured for direct The 160 x 90 pixel front liquid crystal display (LCD) of your radio radio-to-radio communication (during shows radio status, text entries, and menu entries. The top conventional operation only). display row contain color icons that indicate radio operating •...
  • Page 38 Scan Location Signal Radio is scanning a scan list. • On = Location feature is enabled, and location signal is available. Priority Channel Scan • Off = Location feature is disabled. • Blinking dot = Radio detects activity on • Blinking = Location feature is enabled, but no channel designated as location signal is available.

  • Page 39: Text Messaging Service (Tms) Icons

    Text Messaging Service (TMS) Icons Bluetooth On Bluetooth is on and ready for bluetooth This feature allows you to send and receive text messages. See connection. Text Messaging Service (TMS) on page 76 for more information. Status Icons Bluetooth Connected The following icons appear on the radio’s display when you Bluetooth is currently connected to the external bluetooth device.
  • Page 40 Read Message Priority Status and Request Reply The selected text message in the Inbox has been • User is composing a message with a priority read. status and a request for a reply. Normal Message • Messages in the Inbox folder are flagged with User is composing a message with normal priority “Priority”...

  • Page 41: Tms Menu Options

    Call Type Icons TMS Menu Options Menu Option Description/Function The following icons appear on the radio’s main display, when you make or receive a call, or view selected call lists, to indicate Back Brings you back to the previous screen. the different call types associated with an alias or ID.

  • Page 42: Top Lightbar And Led Indicators

    Top Lightbar and LED Indicators Landline phone number. The Top Lightbar and LED indicators show the operational status of your radio. Landline phone number added to a Call List. Top Lightbar Incoming call or data. Outgoing call or data. Incoming emergency call. English...

  • Page 43: Led Indications

    LED Indications Top Lightbar Indiations Solid red – Radio is transmitting. The lightbar blinks green when the MFK is using the secondary feature. See Multi Function Knob (MFK) on page 15 to Blinking red – Radio is transmitting at low battery condition. understand the functionality of MFK.

  • Page 44: Intelligent Lighting Indicators

    Intelligent Lighting Indicators This feature temporary changes the color of the Top Lightbar and adds a color bar to the main display screen to help signal that a radio event has occurred. Note: This feature must be preprogrammed by a qualified radio technician. Backlight and Bar Color Notification When...

  • Page 45: Alert Tones

    Alert Tones Your radio uses alert tones to inform you of your radio’s condition. The following table lists these tones and when they occur. You Hear Tone Name Heard Radio Self Test Fail When radio fails its power-up self test. Reject When an unauthorized request is made.
  • Page 46 You Hear Tone Name Heard Valid Key-Press When a correct key is pressed. Radio Self Test Pass When radio passes its power-up self test. Clear Voice At beginning of a non-coded communication. Short, Priority Channel Medium-Pitched When activity on a priority channel is received. Received Tone Emergency Alarm /Call...
  • Page 47 You Hear Tone Name Heard Short, High-Pitched Low-Battery Chirp When battery is below preset threshold value. Tone (Chirp) Fast Ringing When system is searching for target of Private Call. Ringing Enhanced Call Sent When waiting for target of Private Call to answer the call. Phone Call Received When a land-to-mobile phone call is received.
  • Page 48 You Hear Tone Name Heard Bluetooth Paired When Bluetooth accessory is paired with the radio. Incremental- Pitched Tone Bluetooth Connected When Bluetooth accessory is connected to the radio. Bluetooth Unpaired When Bluetooth accessory is unpaired from the radio. Decremental- Pitched Tone Bluetooth Disconnected When Bluetooth accessory is disconnected from the radio.

  • Page 49: Phone Call Display And Alert Prompts

    Phone Call Display and Alert Prompts The following appears on the radio’s display when you make and receive Phone calls. The radio also uses alert tones to indicate the current status. You Hear You See When Notes You press the PTT button and the No phone Press to hang up.

  • Page 50: General Radio Operation

    Selecting a Zone General Radio Operation A zone is a group of channels. Once you understand how your APX Portable is configured, you are ready to use your radio. Use this navigation guide to familiarize yourself with the basic Call features: Selecting a Zone .

  • Page 51: Selecting A Radio Channel

    Procedure: Selecting a Radio Channel Turn the preprogrammed Zone Change MFK to the required zone and proceed to Step 3. A channel is a group of radio characteristics, such as transmit/ receive frequency pairs. Follow the procedure below. < > to Zone.

  • Page 52: Using Channel Search Button

    Using Channel Search Button If Mode Change is secondary feature of MFK, see Multi Function Knob (MFK) on page 15 to toggle the This feature allows you to do a quick search for a specific function of MFK. channel in your radio by key in the alias of the channel. If the name matches, your radio prompts the first found matched Procedure: channel name.

  • Page 53: Using Mode Select Feature

    Using Mode Select Feature Press the Menu Select button directly below CSrh once the entry is done to initiate searching. Mode Select allows a long press to save your radio’s current Press the Menu Select button directly below Cncl to exit. zone and channel to a programmable button, keypad button or a softkey;...

  • Page 54: Saving A Zone And Channel To A Softkey

    Saving a Zone and Channel to a Softkey Saving a Zone and Channel to a Keypad Button Five softkeys are available for you to save the frequent used All the programmable buttons and keypad digit 0 to 9 buttons zone and channel. allow you to save the frequent used zone and channel.

  • Page 55: Receiving And Responding To A Radio Call

    Receiving and Responding to a Radio Call Receiving and Responding to a Talkgroup Call To receive a call from a group of users, your radio must be Once you have selected the required channel and/or zone, you configured as part of that talkgroup. can proceed to receive and respond to calls.

  • Page 56: Receiving And Responding To A Private Call (Trunking Only)

    Press the Menu Select button directly below Resp. Receiving and Responding to a Private Call (Trunking Only) Press the Call Response button within 20 seconds after the A Private Call is a call from an individual radio to another call indicators begin. individual radio.

  • Page 57: Receiving And Responding To A Telephone Call (Trunking Only)

    Making a Radio Call Receiving and Responding to a Telephone Call (Trunking Only) You can select a zone, channel, subscriber ID, or talkgroup by This feature allows you to receive calls similar to standard using: phone calls from a landline phone. •...

  • Page 58: Making A Private Call (Trunking Only)

    Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from Making a Private Call (Trunking Only) your mouth. Procedure: Press the PTT button to make the call. Press the preprogrammed Quick Access (One-Touch) Private Call button to dial the preprogrammed ID (number) and proceed ASTRO Conventional Only: to Step 5.

  • Page 59: Making An Enhanced Private Call (Trunking Only)

    Press the PTT button to initiate the Private Call. Making an Enhanced Private Call (Trunking Only) The display shows Calling... <Number>. This feature allows you to send an individual Call Alert page if there is no answer from the target radio. See Sending a Call Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from Alert Page on page 64 for more information.

  • Page 60: Making A Telephone Call (Trunking Only)

    Press the PTT button to initiate the Private Call. Follow the procedure below. The display shows Calling... <Number>. < > to Phon. Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from Press the Menu Select button directly below Phon. The your mouth.

  • Page 61: Repeater Or Direct Operation

    Repeater or Direct Operation Monitoring Features The REPEATER operation increases the radio’s range by Radio users who switch from analog to digital radios often connecting with other radios through a repeater. The transmit assume that the lack of static on a digital channel is an and receive frequencies are different.

  • Page 62: Monitoring A Channel

    Monitoring a Channel Conventional Mode Operation Procedure: ® Your radio may be preprogrammed to receive Private-Line Press the preprogrammed Monitor button and proceed to (PL) calls. Step 3. Procedure: Momentarily press the Monitor button to listen for activity. Follow the procedure below. The Carrier Squelch indicator appears on the display.

  • Page 63: Advanced Features

    Advanced Call Features Advanced Features Use this navigation guide to learn more about advanced Receiving and Making a Selective Call (ASTRO features available with your radio: Conventional Only) Advanced Call Features ..... . . page 47 This feature allows you to receive a call from or to call a specific Contacts .

  • Page 64: Making A Selective Call

    Release the PTT button to listen. Making a Selective Call Press to return to the Home screen. Procedure: Press the preprogrammed Quick Access (One-Touch) Selective Call button to dial the preprogrammed ID and Using the Talkgroup Call Feature (Conventional proceed to Step 4. Operation Only) This feature allows you to define a group of conventional Follow the procedure below.

  • Page 65: Sending A Status Call

    to Preset for the preset preprogrammed talkgroup. Sending a Status Call This feature allows you to send data calls to the dispatcher to the required talkgroup. about a predefined status. Each status can have up to a 14-character name. A maximum Use the keypad to enter the number of the corresponding of eight status conditions is possible.

  • Page 66: Using The Dynamic Regrouping Feature (Trunking Only)

    Procedure: When the dispatcher acknowledges, you hear four tones and the display shows Ack received. The radio returns to When your radio is dynamically regrouped, it automatically normal dispatch operation. switches to the dynamically regrouped channel. You hear a “gurgle” tone and the display shows the dynamically If no acknowledgment is received, you hear a low-pitched regrouped channel’s name.

  • Page 67: Classifying Regrouped Radios

    Contacts The display shows Reprgrm rqst and Please wait. If you hear five beeps, the dispatcher has acknowledged the This feature provides “address-book” capabilities on your radio. reprogram request. The display shows Ack received and Each entry corresponds to an alias (name) or ID (number) that the radio returns to the Home screen.

  • Page 68: Making A Private Call From Contacts

    Your radio also supports a maximum of 50 call lists. Each list to select the call type. can store up to 100 IDs (numbers). Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from Note: Your radio is preprogrammed with a number of your mouth.

  • Page 69: Adding A New Contact Entry

    Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from Adding a New Contact Entry your mouth. Procedure: Press the PTT button to initiate the call. During the call, the < > to Cnts. display shows the subscriber alias. Press the Menu Select button directly below Cnts.
  • Page 70 Press the Menu Select button directly below Ok once you to Type 1 and press the Menu Select button directly have entered the name. below Edit. to the required mode and press the Menu Select Press the Menu Select button directly below Cncl to return button directly below Ok.

  • Page 71: Deleting A Contact Entry

    Deleting a Contact Entry Adding a Contact to a Call List Procedure: Procedure: < > < > to Cnts. to Cnts. Press the Menu Select button directly below Cnts. The Press the Menu Select button directly below Cnts. The entries are alphabetically sorted. entries are alphabetically sorted.

  • Page 72: Removing A Contact From A Call List

    Removing a Contact from a Call List Editing a Contact in a Call List Procedure: Editing an Entry Alias < > to Cnts. Procedure: Press the Menu Select button directly below Cnts. The < > to Cnts. entries are alphabetically sorted. Press the Menu Select button directly below Cnts.

  • Page 73: Editing As Entry Id

    Press the Menu Select button directly below Ok once you A blinking cursor appears. have finished. The display returns to the Edit Contact Use the keypad to edit the name. screen. < Press to move one space to the left. >...

  • Page 74: Editing A Call Type

    Viewing Details of a Contact Editing a Call Type Procedure: Procedure: < > < > to Cnts. to Cnts. Press the Menu Select button directly below Cnts. The Press the Menu Select button directly below Cnts. The entries are alphabetically sorted. entries are alphabetically sorted.

  • Page 75: Scan Lists

    Scan Lists Editing the Scan List This feature lets you change scan list members and priorities. Scan lists are created and assigned to individual channels/ Procedure: groups. Your radio scans for voice activity by cycling through the Long press the preprogrammed Scan List Programming channel/group sequence specified in the scan list for the current button (side button) and proceed to Step 3.

  • Page 76: Changing The Scan List Status

    to select more channels to be added or deleted. Changing the Scan List Status Procedure: Use the keypad to go directly to additional channels to be added or deleted. Long press the preprogrammed Scan List Programming button (side button). Press to exit scan list programming and return to the Home screen.

  • Page 77: Viewing And Changing The Priority Status

    Scan Viewing and Changing the Priority Status Procedure: This feature allows you to monitor traffic on different channels Below the Sel, Del, and Rcl screen, press the Menu Select by scanning a preprogrammed list of channels. button directly below Sel to view and/or change the priority status of the currently displayed channel.

  • Page 78: Making A Dynamic Priority Change (Conventional Scan Only)

    Making a Dynamic Priority Change (Conventional Deleting a Nuisance Channel Scan Only) If a channel continually generates unwanted calls or noise (termed a “nuisance” channel), you can temporarily remove the While the radio is scanning, the dynamic priority change feature unwanted channel from the scan list.

  • Page 79: Restoring A Nuisance Channel

    Call Alert Paging Restoring a Nuisance Channel Procedure: This feature allows your radio to work like a pager. To restore the deleted nuisance channel, do one of the following: Even if other users are away from their radios, or if they are unable to hear their radios, you can send them an individual •...

  • Page 80: Sending A Call Alert Page

    If the call alert page is sent successfully, you hear a tone Sending a Call Alert Page and the display shows Ack received. Note: The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle If the call alert page is not acknowledged, you hear a low and the timer expires.

  • Page 81: Emergency Operation

    Emergency Operation Press the Menu Select button directly below Yes to send the call alert page. The Emergency feature is used to indicate a critical situation. Press the Menu Select button directly below No to exit the If the Top (Orange) button is preprogrammed to send an screen without sending the call alert page.

  • Page 82: Sending An Emergency Alarm

    Sending an Emergency Alarm Sending an Emergency Call (Trunking Only) This feature allows you to send a data transmission, which This feature gives your radio priority access on a channel. identifies the radio sending the emergency, to the dispatcher. Note: The radio operates in the normal dispatch manner while in Emergency Call, except, if enabled, it returns Note:...

  • Page 83: Sending An Emergency Alarm With Emergency Call

    Press and hold the preprogrammed Emergency button for Press and hold the PTT button. Speak clearly into the about a second to exit the Emergency Call mode. microphone. Release the PTT button to end the transmission and wait for Sending an Emergency Alarm with Emergency a response from the dispatcher.

  • Page 84: Using The Emergency Keep-Alive Feature

    Note: For ALL Emergency signals, when changing channels: Man Down • If the new channel is also preprogrammed for Man Down condition is determined based upon the radio tilt Emergency, you can change channels while in Emergency operation. The emergency alarm or call angle or a combination of radio tilt angle and the lack of radio continues on the new channel.

  • Page 85: Pre-Alert Timer

    The Man Down feature has three phases: Note: Emergency must be set up for this feature to operate. For details on operating the Emergency alerts, please The radio senses the Man Down condition and Pre-Alert see Emergency Operation on page 65. Timer is initiated.

  • Page 86: Post-Alert Timer

    Post-Alert Timer Triggering Emergency This timer sets the amount of time the radio needs to remain in When the user does not clear the Man Down condition and the the Man Down condition before the Emergency alarm is Post-Alert Timer comes to an end, Emergency Alarm or call is transmitted.

  • Page 87: Exiting Man Down Feature

    Exiting Man Down Feature Re-Initiating Man Down If you are not in a real Man Down situation, you should exit the After exiting the Emergency Operation when the radio is still in Man Down feature and prevent emergency from going off with Man Down condition (tilted achieving threshold angle or the following operation.

  • Page 88: Testing The Man Down Feature

    Testing the Man Down Feature Handling Man Down Functional Error Messages Procedure: Note: Enable the Emergency feature with Silent Alarm disabled, but not in Surveillance Mode before running If your radio display shows one of the following error this test on the radio. messages: Hardware board absent, Man-Down Hw error or Hw Board Mismatch.

  • Page 89: Automatic Registration Service (Ars)

    Advanced Automatic Registration Service (ARS) Selecting or Changing the ARS Mode Procedure: This feature provides an automated data application registration Turn the preprogrammed MFK, once the zone you want is for the radio. When you turn on the radio, the device displayed, to the desired mode.

  • Page 90: Accessing The User Login Feature

    Accessing the User Login Feature Logging In as a User This feature allows you as the user to be associated with the Procedure: radio. With this association, every data application (Example: Press the preprogrammed User Login button and proceed to Text Messaging Service) takes on a friendly username.

  • Page 91: Logging Out

    If the selected predefined username has more than eight (8) Wait for the logged in confirmation screen. If the login characters, or an invalid character in it, the display process is successful, the display shows the successful user momentary shows Invalid ID. Repeat Step 4. login indicator (IP indicator) icon and Logged in, with Logt and Exit.

  • Page 92: Text Messaging Service (Tms)

    Text Messaging Service (TMS) Accessing the TMS Features Note: The radio automatically exits the feature, if the feature This feature allows you to send and receive text messages. The inactivity timer is enabled, when the radio is left idle maximum length of characters for a text message is 200. and the timer expires.

  • Page 93: Composing And Sending A New Text Message

    A blinking cursor appears on the Compose screen. Composing and Sending a New Text Message Use the keypad to type or edit your message. Note: During the uppercase and lowercase mode, multi- < Press to move one space to the left. tapping the keys only scrolls through the letters.

  • Page 94: Sending A Quick Text Message

    Press to add a space. Sending a Quick Text Message Press to toggle between mixed case mode, uppercase Quick Text messages are messages that are predefined and mode, and lowercase mode. usually consist of messages that are used most frequently. Press to toggle between numeric and letter mode.
  • Page 95 The message appears on the Compose screen, with a Press to add a space. blinking cursor at the end of it. Press to toggle between mixed case mode, uppercase Use the keypad to edit the message, if required. mode, and lowercase mode. <...

  • Page 96: Using The Priority Status And Request Reply Features

    Using the Priority Status and Request Reply Removing a Priority Status from a Text Message Features Procedure: Before sending your message, you can append a priority status After the outgoing message is composed (see Composing and and/or a request reply to your message. Sending a New Text Message on page 77 for more information): Appending a Priority Status to a Text Message...

  • Page 97: Removing A Request Reply From A Text Message

    to Mark Important and press the Menu Select Removing a Request Reply from a Text Message button directly below Sel to indicate the message as Procedure: important. After the outgoing message is composed (see Composing and to Req Reply and press the Menu Select button Sending a New Text Message on page 77 for more directly below Sel to request for a reply.

  • Page 98: Managing Text Messages

    Managing Text Messages Viewing a Text Message from the Inbox The Inbox can hold up to thirty (30) messages. Receiving a Text Message Note: to read the message if fills more than one Note: When you receive a message that is flagged with the screen.

  • Page 99: Replying To A Received Text Message

    The display shows a list of aliases or IDs, with the sender of to Text Message and press the Menu Select the latest received message on top. button directly below Sel. to the required aliases or ID and press the Menu to Quick Text and press the Menu Select button Select button below Sel to view the message.

  • Page 100: Accessing The Drafts Folder

    Edit Del. Back Press the Menu Select button directly below , or The display shows the Send Message screen and to access the option. Sending msg. • Edit Select to edit the message before sending it. Back Press the Menu Select button directly below at any time to return to the previous screen.

  • Page 101: Sending A Sent Text Message

    Press the Menu Select button directly below TMS to access Sending a Sent Text Message the TMS feature screen. Procedure: to Sent and press the Menu Select button below Press the Menu Select button directly below Optn while Sel. viewing the message. The display shows a list of aliases or IDs, with the recipient to Send Message and press the Menu Select of latest sent message on top.

  • Page 102: Deleting A Text Message

    Press the Menu Select button below Send or the PTT Deleting All Text Messages button to send the message. Procedure: The display shows the Send Message screen and Press the preprogrammed Data Feature button or the TMS Sending msg. Feature button to access the TMS feature screen, and proceed Back Press the Menu Select button directly below at any time to...

  • Page 103: Secure Operations

    Note: If the selected channel is preprogrammed for secure- Unlike other forms of security, Motorola digital encryption only operation – when you press the PTT button, you provides signaling that makes it virtually impossible for others to hear an invalid mode tone and the display shows decode any part of an encrypted message.

  • Page 104: Using The Multikey Feature

    Select the required keys and press the Menu Select button Selecting an Encryption Key directly below LOAD on the KVL. This loads the encryption Procedure: keys into your radio. < > to Key. When the key has been loaded successfully, you hear a short tone for single-key radios.

  • Page 105: Selecting A Keyset

    Press the Menu Select button directly below Sel to save the Selecting a Keyset newly selected keyset. This feature allows you to select one or more groups of several The radio exits keyset selection and returns to the Home encryption keys from among the available keys stored in the screen.

  • Page 106: Requesting An Over-The-Air Rekey (Astro Conventional Only)

    At Erase single key?, press the Menu Select button Requesting an Over-the-Air Rekey (ASTRO directly below Yes to erase the displayed encryption key Conventional Only) OR No to return to the previous screen. This feature, also known as OTAR, allows the dispatcher to Press , the PTT button, or the Menu Select button directly reprogram the encryption keys in the radio remotely.

  • Page 107: Mdc Over-The-Air Rekeying (Otar) Page

    MDC Over-the-Air Rekeying (OTAR) Page Hear Clear This feature allows to view or define MDC Over-the-Air There are two components of Hear Clear. Rekeying (OTAR) features.It is applied only when operating in Companding: secure encrypted mode and only for conventional Reduces the channel noise, e.g.

  • Page 108: Security

    Security If the password is correct, the radio unlocks. If the password is incorrect, the display show Incorrect Radio Lock password and the radio remains locked. This feature changes your radio to a more robust security If you enter three incorrect passwords in a row, the display system that protects the use of the secure encryption keys.

  • Page 109: Enabling Or Disabling The Radio Lock Feature (Secure Radios Only)

    The Global Positioning System (GPS) Press the Menu Select button directly below Sel. Re-enter the new password. This feature uses information from the Global Positioning Press the Menu Select button directly below Sel. The System (GPS) satellites orbiting the Earth to determine the password is updated.

  • Page 110: Enhancing Gps Performance

    • Under any other metal or concrete roof or structure Enhancing GPS Performance • Between tall buildings or under dense tree-cover Sometimes, the GPS feature may be unable to complete a location calculation successfully. You then see a message • In temperature extremes outside the operating limits of your indicating that your radio cannot connect to enough visible radio...

  • Page 111: Accessing The Outdoor Location Feature

    The radio also stores four (4) preprogrammed waypoints. These Accessing the Outdoor Location Feature coordinates cannot be deleted. Note: An ON menu key may be present on the location menu if it is preprogrammed by the dealer or system Programmable Waypoints Preprogrammed Waypoints administrator.

  • Page 112: Saving A Waypoint

    Press the Menu Select button directly below Rfsh to obtain Saving a Waypoint a new location fix. Procedure: The top line temporarily displays Please wait while the new While in the current location display: location is being determined. Press the Menu Select button directly below Optn. While the new location is being determined, the location signal can be a solid or blinking icon.

  • Page 113: Viewing A Saved Waypoint

    Press the Menu Select button directly below Cncl to return Viewing a Saved Waypoint to the Location main screen. Procedure: Press the Menu Select button directly below Ok once you While in the current location display: are done. Press the Menu Select button directly below Optn. The display shows saved as <Waypoint name>.

  • Page 114: Editing The Alias Of A Waypoint

    Press the Menu Select button directly below Ok once you Editing the Alias of a Waypoint are done. Procedure: While in the current location display: Press the Menu Select button directly below Cncl to return to the Waypoints main screen. Press the Menu Select button directly below Optn.

  • Page 115: Editing The Coordinates Of A Waypoint

    A blinking cursor appears in the Edit Location screen. Editing the Coordinates of a Waypoint < Press to move one space to the left. Note: Only the preprogrammed coordinates of Home and > Press to move one space to the right. Destination are editable.

  • Page 116: Deleting A Single Saved Waypoint

    Deleting a Single Saved Waypoint Deleting All Saved Waypoints Procedure: Procedure: While in the current location display: While in the current location display: Press the Menu Select button directly below Optn. Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button to Waypoints and press the Menu Select button directly below Sel.

  • Page 117: Measuring The Distance And Bearing From A Saved Waypoint

    Measuring the Distance and Bearing from a Saved Using the Location Feature While in Emergency Waypoint Mode Procedure: When the Emergency feature is activated by pressing the While in the current location display: emergency button, the radio exits the Location menu and returns to the Home (default) screen so that you can see which Press the Menu Select button directly below Optn.

  • Page 118: Trunking System Controls

    Trunking System Controls Going Out of Range When your radio goes out of the range of the system, it can no longer lock onto a control channel. Using the Failsoft System Procedure: The failsoft system ensures continuous radio communications during a trunked system failure. If a trunking system fails You hear a low-pitched tone.

  • Page 119: Locking And Unlocking A Site

    Locking and Unlocking a Site Viewing and Changing a Site This feature allows your radio to lock onto a specific site and not This feature allows you to view the name of the current site or roam among wide-area talkgroup sites. This feature should be forces your radio to change to a new one.

  • Page 120: Mission Critical Wireless - Bluetooth

    Bluetooth fails to launch. This feature allows your radio to extend its functionality by Press the Menu Select button directly below Exit to return connecting to external proprietary Motorola Accessories. to the Home screen. The default setting for Bluetooth-enabled radio is Bluetooth ON.

  • Page 121: Turning The Bluetooth Off

    Turning the Bluetooth Off Re-Pair Timer Procedure: There are two options for configuring the radio’s Bluetooth pairing type. The type defines the duration the radio and the < > to BT. Press the Menu Select button directly below accessory retain the pairing information. BT to access the Bluetooth feature screen.

  • Page 122: Bluetooth Drop Timer

    Bluetooth Drop Timer Re-Pair Timer The Bluetooth Drop Timer has two different settings and Re-Pair Timer Scenarios Options functions, depending upon the selection of the Re-Pair Timer. • When the radio is powered OFF, pairing Re-Pair Timer Description key is lost immediately, and accessory Options attempts to pair again.

  • Page 123: Pairing Bluetooth Device With The Radio

    Procedure: Pairing Bluetooth Device with the Radio Note: Bluetooth tones, Bluetooth menu and preprogrammed buttons must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information. Bluetooth Pairing With your radio’s Bluetooth feature ON, and the Bluetooth tones Indicator enabled: Turn on the accessory, then place it close to your radio...

  • Page 124: Indicating Bluetooth Connection Is Lost

    If the device already have pairing records and the Indicating Bluetooth Connection is Lost connecting process fails, you hear a short, low-pitched tone. The display shows <Device Type> alternating with The radio shows when the devices have a Bluetooth connect failed. Repeat step 2 to reconnect the Bluetooth connection.

  • Page 125: Turning On The Bluetooth Audio (Routing The Audio From The Radio To The Headset)

    Turning On the Bluetooth Audio (Routing the Turning Off the Bluetooth Audio (Routing the Audio from the Radio to the Headset) Audio from the Headset to the Radio) Procedure: Procedure: < > < > to BT. Press the Menu Select button directly below to BT.

  • Page 126: Adjusting The Volume Of The Radio From Bluetooth Audio Device

    Adjusting the Volume of the Radio from Bluetooth Clearing All Pairing Information Audio Device Procedure: Procedure: Long press the preprogrammed Bluetooth On/Off button. You hear a short, medium-pitched tone. Proceed to step 3. With the Bluetooth audio device connected to the radio: Adjust volume up/down on the bluetooth audio device.

  • Page 127: Utilities

    Utilities Press the Menu Select button directly below Rcnt to access the Recent Calls feature screen. to scroll through the list. Viewing the Recent Calls Press the Menu Select button directly below Exit to return to This feature allows you to view the recent incoming and the Home screen.

  • Page 128: Selecting The Power Level

    Procedure: Selecting the Power Level Use the preprogrammed Transmit Power Level button to This feature enables you to reduce the transmit power level for toggle the power level between low and high power. specific case that require a lower power level. You can select the power level at which your radio transmits.

  • Page 129: Enabling And Disabling The Radio Alias

    Procedure: Enabling and Disabling the Radio Alias Use the preprogrammed Profile button and proceed to Step 3. This feature allows you to display or hide the radio alias (name). Follow the procedure below. Procedure: < > to Prfl. Press the Menu Select button directly below MyID. Press the Menu Select button directly below Prfl to access The display momentarily shows Radio ID off, and the radio the Profiles feature screen.

  • Page 130: Controlling The Display Backlight

    The secondary speaker also has a "whisper" mode with a Controlling the Display Backlight modified volume taper for quieter modes of operation. You can enable or disable the radio’s display backlight as Note: If an external speaker or microphone accessory is needed, if poor light conditions make the display or keypad attached to the radio, neither internal speaker is difficult to read.

  • Page 131: Locking And Unlocking The Keypad And Control

    Locking and Unlocking the Keypad and Control Turning Keypad Tones On or Off You can lock your radio’s keypad, programmable buttons and You can enable and disable keypad tones, if needed. MFK to avoid inadvertent key entry. Check with your dealer or Procedure: qualified technician for best selection to suite your usage.

  • Page 132: Turning Voice Mute On Or Off

    Turning Voice Mute On or Off Using the Time-Out Timer You can enable and disable voice transmission, if needed. This feature turns off your radio’s transmitter. You cannot transmit longer than the preset timer setting. Procedure: Press the preprogrammed Voice Mute button to turn the feature If you attempt to do so, the radio automatically stops your off or on.

  • Page 133: Setting The Time And Date

    Setting the Time and Date Editing the Time and Date You can set the time and date for your radio. Procedure: < > Settings: to Clck. • Press the Menu Select button directly below Clck. The The default time setting is a 12-hour clock.The display shows 12:00AM.

  • Page 134: Using The Conventional Squelch Operation Features

    Note: If a call arrives while the radio is in the clock-setting Digital Options menu, the radio exits clock setting and displays the call One or more of the following options may be preprogrammed in information. Any changes made before the call is NOT your radio.

  • Page 135: Using The Pl Defeat Feature

    Using the PL Defeat Feature Using the Smart PTT Feature (Conventional Only) This feature allows you to override any coded squelch (DPL or Smart PTT is a per-personality, programmable feature used in PL) that might be preprogrammed to a channel. The radio will conventional radio systems to keep radio users from talking also unmute to any digital activity on a digital channel.

  • Page 136: Impres™ Battery Annunciator

    Three variations of smart PTT are available: IMPRES™ Battery Annunciator Mode Description This feature displays the current capacity and charges cycles of your battery when a IMPRES Battery is powering your radio. Transmit Inhibit You cannot transmit if any traffic is This feature must be enabled in your radio to see the on Busy Channel detected on the channel.

  • Page 137: Accessing The General Radio Information

    Accessing the General Radio Information Accessing the Radio Information Your radio contains information on the following: This feature displays the following information of your radio: • Radio Information • • Host Version DSP Version • • • IP Display Secure Version KG (Secure Algorithm) •...

  • Page 138: Viewing The Ip Information

    Procedure: Viewing the IP Information Press the preprogrammed Info button and proceed to Step 3. This feature displays the device name, IP address, and status of your radio. Follow the procedure below. Note: The device name of your radio is preprogrammed. <...

  • Page 139: Viewing The Control Assignments

    Viewing the Control Assignments Editing the Soft ID This feature displays the programmable radio functions This feature allows you to change your username. assigned to the controls of your radio for the currently selected Note: Your radio must be preprogrammed to allow you to use channel.

  • Page 140: Voice Announcement

    A blinking cursor appears in the Edit Soft ID screen. Voice Announcement Use the keypad to edit the text. This feature enables the radio to audibly indicate the current < Press to move one space to the left. feature mode, Zone or Channel the user has just assigned. This >...
  • Page 141 Seek advice from your dealer or qualified technician for Note: Pressing this preprogrammed playback button will the best selection of this feature. always enable the voice feature to announce in High priority. The two options of priority for the Voice Announcement available are: All the three programmable buttons at the side of the radio support this feature.

  • Page 142: Helpful Tips

    Acoustic Safety Helpful Tips Take a moment to review the following: Exposure to loud noises from any source for Acoustic Safety ......page 126 extended periods of time may temporarily or permanently affect your hearing.

  • Page 143: Caring For Your Radio

    • Your radio casting headset or earpiece and have your hearing has a vent port that checked by your doctor. allows for pressure www.motorola.com/hearingsafety for more equalization in the information. C a u t i o n radio. Never poke...

  • Page 144: Cleaning Your Radio

    Apply the solution sparingly with a stiff, non-metallic, short- assure the watertight integrity of the radio. Motorola details the disassembly, test, and bristled brush, making sure excess detergent does not get reassembly procedures along with necessary entrapped near the connectors, controls or crevices.

  • Page 145: Handling Your Radio

    Proper repair and maintenance procedures will assure efficient Do not pound, drop, or throw the radio unnecessarily. Never operation and long life for this product. A Motorola maintenance carry the radio by the antenna. agreement will provide expert service to keep this and all other •...

  • Page 146: Taking Care Of The Battery

    Taking Care of the Battery LED and Sounds When your battery is low: Checking the Battery Charge Status • the LED blinks red when the PTT button is pressed. • Your radio can indicate the battery’s charge status through: you hear a low-battery “chirp” (short, high-pitched tone). •...

  • Page 147: Battery Recycling And Disposal

    Battery Recycling and Disposal Gauge Battery Charge In the U.S. and Canada, Motorola participates in the nationwide 76% to 100% full Rechargeable Battery Recycling Corporation (RBRC) program for battery collection and recycling. Many retailers and dealers participate in this program.

  • Page 148: Accessories

    Highlights for the Accessories Accessories Only the following programming cables are compatible with The accessory link below is for the family of products for APX. APX 4000 radios. Not all accessories are FCC certified for operation with all APX – APX DMR Port Programming Cable (PMKN4012B) models and/or bandsplits.

  • Page 149: Appendix: Maritime Radio Use In The Vhf Frequency Range

    State the position of the vessel in distress, using any Appendix: Maritime Radio Use in the information that will help responders to locate you, e.g.: VHF Frequency Range • latitude and longitude • bearing (state whether you are using true or magnetic Take a moment to review the following: north) Special Channel Assignments .

  • Page 150: Operating Frequency Requirements

    Table A-1: VHF Marine Channel List (Continued) Operating Frequency Requirements Frequency (MHz) Channel A radio designated for shipboard use must comply with Federal Number Transmit Receive Communications Commission Rule Part 80 as follows: 156.150 160.750 • on ships subject to Part II of Title III of the Communications Act, the radio must be capable of operating on the 156.800 156.200 160.800...
  • Page 151 Table A-1: VHF Marine Channel List (Continued) Table A-1: VHF Marine Channel List (Continued) Frequency (MHz) Frequency (MHz) Channel Channel Number Number Transmit Receive Transmit Receive 157.150 161.750 157.200 161.800 157.250 161.850 77** 156.875 – 157.300 161.900 156.925 161.525 157.350 161.950 156.975 161.575...

  • Page 152: Glossary

    Automatic Registration Service signal is being received so that the user does not have to listen to “noise”. ASTRO 25 Motorola standard for wireless digital Trunking trunked communications. A software-controlled, computer-driven ASTRO Motorola standard for wireless digital...
  • Page 153 Term Definition Term Definition Typically refers to radio-to-radio A feature that allows the dispatcher to Conventional communications, sometimes through a Dynamic temporarily reassign selected radios to a repeater (see Trunking). Regrouping single special channel so they can communicate with each other. Conventional A scan list that includes only conventional Scan List...
  • Page 154 It can also trigger Emergency Alarm the Network Access Code (NAC) operates on Post-Alert Timer is not cancelled. Network Access digital channels to reduce voice channel Motorola Data Communication Code interference between adjacent systems and sites. A software-activated feature shown at the bottom of the display –...
  • Page 155 Term Definition Term Definition Personality A set of unique features specific to a radio. A feature that allows you to call a select individual, intended to provide privacy and Personal Identification Number Selective Call to eliminate the annoyance of having to Refers to a software feature that has been listen to conversations of no interest to you.
  • Page 156 Term Definition Term Definition An organization or group of radio users Coordinated Universal Time. The Talkgroup who communicate with each other using international time standard (formerly the same communication path. Greenwich Mean Time, or GMT). Zero hours UTC is midnight in Greenwich, Text Messaging Service England, which is located at 0 degrees The automatic sharing of communications...

  • Page 157: Commercial Warranty

    Product manufactured by MOTOROLA. MOTOROLA assumes no Commercial Warranty obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA. Limited Warranty Unless made in a separate agreement between MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product.
  • Page 158 Product for which it and insurance prepaid, to an authorized warranty service location. is specified. Warranty service will be provided by MOTOROLA through one of its H)Freight costs to the repair depot. authorized warranty service locations. If you first contact the I) A Product which, due to illegal or unauthorized alteration of the company which sold you the Product (e.g., dealer or...
  • Page 159 VI. PATENT AND SOFTWARE PROVISIONS: MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or MOTOROLA will defend, at its own expense, any suit brought parts furnished hereunder with software, apparatus or devices not...
  • Page 160 English...
  • Page 162 Schaumburg, Illinois 60196, U.S.A. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2011 Motorola Solutions, Inc.

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