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P R E L I M I N A R Y (NOVEMBER 4, 2013) VE6_VE8_COVER.FM GE Healthcare Voluson E-Series BT15 / BT16 / BT17 / BT18 Service Manual English (English) • Voluson E6 / Voluson E8 / Voluson E10 with Software version EC300, 15.x.x (BT15) •...
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Revision History Revision Date Reason for change May 2014 Preliminary Release August 2014 Initial Release May 2015 General Update and Improvement, new parts August 2015 Implementation of EC310 (BT16) July 2016 Implementation of EC320 (BT17), general update August 2017 Implementation of EC330 (BT18), general update Voluson E-Series Service Manual i-ii 5539550APB Revision 6...
All packages should be closely examined at time of delivery. If damage is apparent write “Damage In Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by a GE representative or hospital receiving agent. Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier.
The service manual is divided into 10 chapters. In the beginning of the manual, before chapter 1, you will find the revision overview and the Table of Contents (TOC). The language policy for GE’s service documentation, the omission & errors and the legal information are included in the beginning of this chapter (chapter 1).
Introduction 1.3.3 System History - Hardware and Software Versions This manual applies to: Voluson E6 Systems • with Serial Number E00001 - E03000 (BT15) • with Software version EC300, Ext.x, 15.x.x (BT15) • with Serial Number E03001 - E06000 (BT16) •...
Introduction 1.3.3.1 How to identify the Systems Housing, Console and Monitor are the same. Logos on the Console and on the Monitor screen identify the 3 models Voluson E6, Voluson E8 or Voluson E10. 1.3.4 Purpose of Operator Manual(s) The operator manuals should be fully read and understood before operating the Voluson E-Series system and also kept near the system for quick reference.
Introduction 1.4 Important Conventions 1.4.1 Conventions used in this Manual MODEL DESIGNATIONS This manual covers the Voluson E-Series ultrasound systems listed in Models covered by this Manual ICONS Pictures, or icons, are used wherever they reinforce the printed message. The icons, labels and conventions used on the product and in the service information are described in this chapter.
Introduction Laser Radiation Hazard Indicates the risk of injury from laser radiation. Non-ionizing Hazard Indicates the risk of injury from non-ionizing radiation. Operating LED Indicates the risk of injury from light beams entering the eye. Do not stare into the light beam of the LED. Electrostatic Discharge (ESD) Hazard Describes precautions necessary to avoid static electricity that will or can damage integrated circuits.
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Introduction LABEL/SYMBOL PURPOSE/MEANING LOCATION Identification and Rating Plate Serial number (rear side of the system / on plug of each probe) Identification and Rating Plate Brand and model (reference number) (rear side of the system / on plug of each probe) Device Listing / Laboratory logo or labels denoting conformance with industry Certification...
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Introduction LABEL/SYMBOL PURPOSE/MEANING LOCATION Waste Electrical and Electronic Equipment (WEEE) Disposal. This symbol indicates that waste electrical and electronic equipment Identification and Rating Plate must not be disposed as unsorted municipal waste and must be collected separately. Please contact an authorized representative (rear side of the system / on plug of each probe) of the manufacturer for information concerning the decommissioning of your equipment.
Because of the limited access to cabinets and equipment in the field, placing people in awkward positions, GE has limited the lifting weight for one person in the field to 16 KG (35 LBS). Anything over 16 KG (35 LBS) requires 2 people.
Introduction 1.5.3 Mechanical Safety Moving the system on plains Moving the system on inclines Caution The Voluson E-Series systems weighs 150 kg or more, depending on installed peripherals, (330 lbs., or more) when ready for use. Be careful when moving the system. Two people are required when moving the Voluson E-Series on inclines or lifting more than 16 kg (35 lbs).
Do not attempt to use different peripherals and accessories (brand and model; connected via USB port) other than approved and provided by GE Healthcare Austria GmbH & Co OG! The Voluson E-Series ultrasound system is an extremely sensitive and complex medical system. Any unauthorized peripherals may cause system failure or damage.
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Introduction IEC XXX compliant devices (protection class I) may be connected with an additional safety measure. IEC 60601 compliant devices may be connected as such. For all situations 1 and 2, the additional device shall be installed outside the typical patient environment. Possible additional safety measures are additional protective earth connection between the 2 devices, or a safety isolation mains transformer for the other device.
Warning Do not substitute parts or modify the system. Because of the danger of introducing additional hazards, ONLY install GE Healthcare Austria GmbH & Co OG approved parts. DO NOT perform any unauthorized modification of the system. Voluson E-Series Service Manual...
Equipment being returned must be clean and free of blood and other infectious substances. GE policy states that body fluids must be properly removed from any part or equipment prior to shipment. GE employees, as well as customers, are responsible for ensuring that parts/equipment have been properly decontaminated prior to shipment.
Introduction 1.6 EMC, EMI and ESD 1.6.1 What is EMC? Electromagnetic compatibility describes a level of performance of a device within its electromagnetic environment. This environment consists of the device itself and its surroundings including other equipment, power sources and persons with which the device must interface. Inadequate compatibility results when a susceptible device fails to perform as intended due interference from its environment or when the device produces unacceptable levels of emission to its environment.
Introduction 1.7 Customer Assistance 1.7.1 Contact Information If the system does not work as indicated in this service manual or in the Basic User Manual, or if you require additional assistance, please contact the local distributor or appropriate support resource, as listed below. Prepare vital system information (see: Section 7.1 on page 7-2 ) before you call:...
Introduction 1.7.2 System Manufacturer Table 1-7 system manufacturer Manufacturer Telephone GE Healthcare Austria GmbH & Co OG Austria GmbH & Co OG Tiefenbach 15 +43 (0) 7682-3800-0 +43 (0) 7682-3800-47 A-4871 Zipf Austria - Europe Voluson E-Series Service Manual 1-27...
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These controls should be selected to minimize possible interference. 2.1.2 Electrical Requirements GE Healthcare Austria GmbH & Co OG requires a dedicated power and ground for the proper operation of Note its Ultrasound equipment. This dedicated power shall originate at the last distribution panel before the system.
2.1.2.5 System Power Plug If the Voluson E-Series arrives without a power plug, or with the wrong plug, you must contact your GE dealer or the installation engineer must supply what is locally required. 2.1.3 EMI Limitations Ultrasound systems are susceptible to Electromagnetic Interference (EMI) from radio frequencies, magnetic fields, and transients in the air or wiring.
Radio Frequency leakage. In case a label has been found in such a position, move it to touch metal. another more suitable location. Use GE- specified harnesses The interconnect cables are grounded and require ferrite beads and other shielding. Also, cable and peripherals.
Site Preparation 2.1.6 System Specifications 2.1.6.1 Physical Dimensions of Voluson E-Series Physical dimensions and weight (without peripherals) of the Voluson E-Series system are summarized in Table 2-4 Physical dimensions (especially height and depth) depend on control console and monitor positioning. Note For more details see Section 5.10.3 "Control Console Positioning"...
(and the accompanying electrical installations) are highly sophisticated and special engineering competence is required. All electrical work on these products must comply with the requirements of applicable electrical codes. The purchaser of GE equipment must only utilize qualified personnel to perform electrical servicing on the equipment.
All relevant preliminary network port installations at the prepared site must be performed by authorized Note contractors. The purchaser of GE equipment must utilize only qualified personnel to perform servicing on the equipment. Figure 2-1 recommended Floor Plan 4.3 m x 5.2 m (14 by 17 foot) 1 door –...
Site Preparation 2.2.3 Desirable Features • door is at least 92 cm (3 ft. / 36 in.) wide • circuit breaker for dedicated power outlet is easily accessible • sink with hot and cold water • receptacle for bio–hazardous waste, like used probe sheaths •...
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Chapter 3 Setup Instructions This chapter contains information needed to setup the Voluson E-Series ultrasound system. Included are procedures to receive, unpack and configure the equipment. A worksheet is provided (see: Section 3.14 on page 3-73 ) to help ensure that all the required information is available, prior to setup the system. Content in this chapter 3.1 Setup Reminders - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-2 3.2 Receiving and Unpacking the System - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-5...
Setup Instructions 3.1 Setup Reminders 3.1.1 Average Installation Time Once the site has been prepared, the average installation time required is shown in Table 3-1 below. Table 3-1 average installation time Description Average Installation Time Comments Unpacking the system 0.5 hours Installing the system / options / printers 0.5 to 1.5 hours depends on required configuration...
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Setup Instructions 3.1.2.2 System Acclimation Time After being transported, the Voluson E-Series system may be very cold or hot. It requires one hour for each 2.5°C increment if it's temperature is below 10°C or above 40°C. Caution Equipment damage possibility. Turning the system on without acclimation after arriving at site may cause the system to be damaged.
Setup Instructions 3.1.3 Safety Reminders Danger When using any test instrument that is capable of opening the AC ground line (i.e., meter's ground switch is OPEN), DO NOT touch the system! Caution To prevent electrical shock, connect the system to a properly grounded power outlet. DO NOT use a three to two prong adapter.
Setup Instructions 3.2 Receiving and Unpacking the System Please read this section carefully before unpacking the Voluson E-Series ultrasound system and its Note (optional) peripherals. The Voluson E-Series ultrasound system, together with peripherals, probes and accessories are shipped from the factory in a single durable shipping cardboard which is mounted on a raised wooden platform base. Caution Transport only with forklift or stacker truck.
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Unpack the system such a way that packaging can be reused. For warranty purposes, storage of the above is required for one year from date of purchase. If the shipping cardboard is damaged, please inform the GE Healthcare Austria GmbH & Co OG sales Note representative immediately.
Check the power cord for cuts, loose hardware, tire marks, exposed insulation, or any deterioration. Verify continuity. Replace the power cord, as required. Report any items that are missing, back-ordered, or damaged, to your GE Healthcare Austria GmbH & Co Note OG sales representative.
Setup Instructions 3.3.2 EMI Protection This system has been designed to minimize the effects of Electo-Magnetic Interference (EMI). Many of the covers, shields, and screws are provided primarily to protect the system from image artifacts caused by this interference. For this reason, it is imperative that all covers and hardware are installed and secured before the system is put into operation.
Use only the power cords, cables and plugs provided by or designated by GE Healthcare Austria GmbH & Note Co OG to connect the system to the power source.
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Setup Instructions Hold down the ON/OFF standby button (see: Figure 3-3 below ) on the control console for ~3 seconds. Note The mains outlet of the system for peripheral auxiliary equipment are commonly switched with the ON/OFF standby button. The power switch of any attached printer(s) needs to be in ON position before starting the system.
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Setup Instructions 3.4.1.1 During a normal boot, you may observe Power is distributed to peripherals, control console, monitor, FrontEnd and BackEnd processor. The BackEnd processor and rest of the system starts with the sequence listed in following steps: First of all, the BIOS version is shown on the monitor. Afterward the “Boot Screen”...
Setup Instructions 3.4.2 Power Off / Shutdown After turning off a system, wait at least 10 seconds before turning it on again. The system may not be able to Note boot if power is recycled too quickly. If not already in read mode, freeze the image. Press the ON/OFF Standby button on the control console.
Setup Instructions 3.4.3 Probe Connection When the probe is connected, it is automatically activated. Once connected, probes can be selected for Note different applications. Connect a probe to one of the three rightmost probe receptacle as follows: Inspect the probe and probe socket to verify that it is free of debris. Ensure that the probe locking lever is at horizontal position.
Setup Instructions 3.5.2 Connecting the OLED Monitor The OLED Monitor is only available for BT17 (EC320) and BT18 (EC330) Voluson E10 systems. Usually it Note comes pre-installed with the system. Figure 3-10 Connection Scheme - OLED Monitor Voluson E-Series Service Manual 3-16 5539550APB Revision 6...
Setup Instructions 3.5.3 Connecting the Black & White Printer Section 4.2.2 on page 4-4 Power Off/Shutdown the system as described in If your printer is UP-D898MD: Connect your printer to any power source. Note: If you connect the printer directly to an AC mains power outlet for auxiliary devices (provided by the Voluson E-Series system), DO NOT yet connect the USB cable! Press the Power ON button (1) on the printer.
Setup Instructions 3.5.4 Connecting the Color Printer Section 4.2.2 on page 4-4 Power Off/Shutdown the system as described in Figure 3-12 on page 3-20 Connect the Color printer according to connection scheme, see: When all cables are connected, press the Power ON button on the printer. Section 3.4.1 on page 3-9 Power ON/Boot up the Voluson E-Series system as described in All software drivers are pre-installed for the designated printer only.
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Setup Instructions 3.5.4.1 Connection Scheme: Color Printer Figure 3-12 Connection Scheme - Color Printer Voluson E-Series Service Manual 3-20 5539550APB Revision 6...
The Network Color Laser Printer automatically reconfigures signals to yield expected results. The Network Color Laser printer MUST NOT be installed by the user! For installation please contact your Note local distributor or GE service representative. Connection directly to the Voluson E-Series Physical connection: Connect the Color Laser Printer.
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Setup Instructions Connection to work within the Network Environment The Color Laser Printer can be connected to work within the network environment. Usually this will be the hospital network. Physical connection: Two network cables are needed. Connect the Color Laser Printer. Connect the first network cable to the Ethernet LAN connector on the Voluson E-Series system.
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Setup Instructions Connection for Wi-Fi Direct Communication Wi-Fi Direct Communication is only possible with printer type HP LaserJet M452nw, see Table 9-10. Note Physical connection: A WLAN network adapter is required. Connect the power cable of the printer to an external, non-isolated power source. Plug the proper WLAN adapter into an accessible USB port of the Voluson E-Series system.
Setup Instructions 3.5.6 Connecting the DeskJet Color Printer Caution Please observe that the complete Printer Assembly has to be located outside of the patient environment (according to IEC 60601-1). Caution The printer being used may not be a medical device. The (Bluetooth) Printer Set and the Power Supply is also not a medical device.
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Setup Instructions Connection directly to the Voluson E-Series The DeskJet Color Printer can be directly connected to any accessible USB port or the indicated USB port E on the RTB Distribution Board Bottom via an USB cable. If a DeskJet printer (e.g., HP Officejet 100) is connected directly via an USB-cable, use the AC mains power Note outlet provided by the Voluson E-Series system (auxiliary output).
Setup Instructions 3.5.7 Connecting the Cellular Modem Section 4.2.2 on page 4-4 Power Off/Shutdown the system as described in Insert a Standard SIM card from your local provider. Slide up the upper cover of the Cellular Modem Module to get access to the SIM card holder. Figure 3-18 open the Cellular Modem cover Insert the SIM card (see images below), fix it with the mounted clips and return the upper cover.
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Setup Instructions 3.5.7.1 Connection Scheme: Cellular Modem Figure 3-20 Connection Scheme - Cellular Modem Connection is always the same (no differences between PC-Motherboard version of the Voluson E-Series Note system). Voluson E-Series Service Manual 3-27 5539550APB Revision 6...
Setup Instructions 3.5.8 Connecting the Wireless Network Adapter Turn ON the power of the system and wait till the system has booted. Plug the Wireless Network adapter into an accessible USB port of the Voluson E-Series. All software drivers are pre-installed for the designated Wireless Network adapter only. The Wireless Network Adapter can be connected to any accessible USB port.
Setup Instructions 3.5.9 Connecting a Secondary "Patient" Monitor Caution A Secondary "Patient" Monitor MUST NEVER be connected to the Voluson E-Series systems mains supply Section 9.10.3 on page 9-42 directly! Always connect it to an appropriate Isolation Transformer (see Caution The secondary monitor is the only item to be connected to the isolation transformer.
Setup Instructions 3.5.10 Connecting the Footswitch The Footswitch should be directly connected to any accessible USB-port on the Voluson E-Series (e.g., on rear of the system). Connection is always the same (no differences between PC-Motherboard version of the Voluson E-Series Note system).
Setup Instructions 3.5.11 Connecting the Barcode Scanner The Barcode Scanner should be directly connected to any accessible USB-port on the Voluson E-Series (e.g., next to DVD drive). Connection is always the same (no differences between PC-Motherboard version of the Voluson E-Series Note system).
Setup Instructions 3.5.12 Connecting the ECG-preamplifier Connection is always the same (no differences between PC-Motherboard version of the Voluson E-Series Note system). Figure 3-25 Connection Scheme - ECG-preamplifier Voluson E-Series Service Manual 3-33 5539550APB Revision 6...
Setup Instructions 3.5.13 Connecting an USB Flash Memory Stick Before connecting an USB device, please read Section 3.5.15 "General Remarks when using external USB- Note Devices" on page 3-35 An USB Flash Memory Stick may be connected to an accessible USB port of the Voluson E-Series system (e.g., on back of control console).
Setup Instructions 3.5.15 General Remarks when using external USB-Devices Caution Do not connect or disconnect any external USB-devices to or from the system while scanning a patient! The appearing dialogs could distract you from the scan! 3.5.15.1 External USB-Devices - Connection When an external USB-storage device (such as an USB-memory stick or an external hard disk) is connected to the Voluson E-Series, Windows detects the device and automatically installs a driver.
The Network Color Laser printer and the Bluetooth printer connection set MUST NOT be installed by the Note user! For installation please contact your local distributor or GE service representative. If a DeskJet printer (e.g., HP Officejet 100) is connected directly via an USB-cable, use the AC mains power outlet provided by the Voluson E-Series system (auxiliary output).
Setup Instructions 3.6.4 Printer Installation manually EC330 (BT18) only: Whitelisting option is available and activated in System Setup - Administration , a password login If the window might appear during the installation procedure. Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen.
Setup Instructions 3.6.5 Adjustment of Printer Settings After system restart: Press the Utilities key on the control console. In the “Utilities” menu touch the Setup button to invoke the setup desktop on the screen. Connectivity and then click the Peripherals tab. On the right side of the screen select Edit button.
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Setup Instructions 3.6.5.2 UP-D25MD Printer Settings Section 3.6.5 "Adjustment of Printer Settings" on page 3-38 Call up the "Printer Preferences"; see Select the Paper page and select: Paper: UPC-...L (large) / UPC-...S (small) Orientation: Landscape (recommended when using large paper size) High Speed (check mark on) Settings for paper size must match with the used paper (large/small) and also the right color ink cartridge Note...
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Setup Instructions Lightness : Sharpness = 7, Dark = 0, Gamma = -6, Light = 2, Gamma Curve = Curve 1 Color Correction : check mark Printer Hardware Color Correction Figure 3-32 Graphic page (Lightness / Color Correction) Gray Balance : X = 50, Y = 50 Adjustment by Color : Color (region) = Magenta Red Figure 3-33 Graphic page (Gray Balance / Adjustment by Color) Apply and OK .
Setup Instructions 3.6.6 Remote Control Selection To assign an auxiliary device (e.g., printer) to the remote keys P1, P2, P3, P4, P5 and/or P6: Press the Utilities key on the control console. In the “Utilities” menu touch the Setup button to invoke the setup desktop on the screen. Connectivity and then click the Button Configuration tab.
Setup Instructions 3.7 System Configuration 3.7.1 Setup Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen. In the “Utilities” menu touch the Modifications of system setup parameters and settings are supported by 7 major groups. Each major group contains diverse dialog pages and sub windows.
Setup Instructions 3.7.1.3 How to enter Date and Time Section 3.7.1.1 on page 3-43 Invoke System Setup as described in On the right side of the screen select General Settings and then click the General tab. Figure 3-35 Setup - General Settings - GENERAL page Date and Time Display options change date and time...
Setup Instructions 3.7.1.6 How to change Video Norm Section 3.7.1.1 on page 3-43 Invoke System Setup as described in On the right side of the screen select Connectivity and then click the Peripherals tab. Figure 3-28 on page 3-37 Click the proper field: PAL (50Hz) or NTSC (60Hz); see Save&Exit and restart the system.
Without the Encryption Password or Recovery Key it will not be possible to access the Ultrasound device including emergency mode, scanning, patient information, images, or local archive. GE has no access to this information or the ability to undo encryption in the event that the Encryption Password and Recovery Key are lost.
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Setup Instructions 3.7.1.13.1 Disk Encryption Workflow Section 3.7.1.1 on page 3-43 Invoke System Setup as described in Administration and then click the Disk Encryption tab. On the right side of the screen select Figure 3-37 System Setup - Administration - Disk Encryption Start Encryption.
Setup Instructions The system has to be unlocked by one of the following possibilities: • Unlock . Enter the previously defined user Password (minimum of 8 characters) and click • Recovery key button, enter the key into the displayed dialog and click Unlock . Click the •...
Setup Instructions 3.8 On-board optional Peripherals AC mains power outlets (AUX) for auxiliary devices and peripherals are co-switched by the systems mains switch. Output voltage for AUX: 115V Caution The maximum power consumption of equipment (inclusive color LCD monitor) connected to these outlets must not exceed 200VA! Table 3-6 Approved Peripherals Device...
Setup Instructions 3.9 External I/O Connectors Figure 3-40 External I/O connectors - on rear of system (GES) Item Connector Name Table Number Description Table 3-7 HDMI OUT Connector for external monitor Table 3-8 VGA OUT Connector for external monitor Table 3-9 Network GES30: DICOM input/output, twisted pair RJ-45 10/100 megabit/s GES35: DICOM input/output, twisted pair RJ-45 10/100/1000 megabit/s...
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Setup Instructions Figure 3-43 External I/O connectors - on the left/right side of the Monitor Item Connector Name Table Number Description Table 3-11 USB 3.0 port Voluson E-Series Service Manual 3-51 5539550APB Revision 6...
Setup Instructions 3.9.1 External I/O Pin Outs Table 3-7 HDMI OUT connector Pin No Signal Pin No Signal TDMS Data2+ TMDS Clock Shield TDMS Data2 Shield TMDS Clock- TDMS Data2- TDMS Data1+ Reserved/HEC Data- TDMS Data1 Shield SCL (Serial Clock for DDC) TMDS Data1- SDA (Serial Data Line for DDC) TMDS Data0+...
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Setup Instructions Table 3-11 USB 3.0 connectors Pin No Output Signal Description VBus +5V Power USB D- USB 2.0 Data (-) USB D+ USB 2.0 Data (+) Ground for power return StdA_SSRX- SuperSpeed receiver StdA_SSRX+ SuperSpeed receiver GND_DRAIN Ground for signal return StdA_SSTX- SuperSpeed transmitter StdA_SSTX+...
Setup Instructions 3.9.2 Video Specification Video specifications may be needed to be able to connect laser cameras or other devices to the Voluson E- Series system. DVI-D/VGA-connector: • visible resolution ... 1280 x 1024 • screen refresh rate ... 60Hz S-Video connector: •...
Setup Instructions 3.12 Connectivity Setup The Voluson E-Series ultrasound system can be connected to various connectivity devices. The following sections describe how to connect the system to a remote archive/work station or a DICOM service, using a TCP/IP connection. 3.12.1 Connectivity Introduction This section describes communication and connection options between the Voluson E-Series ultrasound system and other devices in the hospital information system.
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Setup Instructions 3.12.1.2 Dataflow Examples The local database is used for patient archiving. Images are stored to internal hard drive. The local database is used for patient archiving. Afterwards images are stored to a DVD/CD or external USB device, etc. A remote database is used for patient archiving.
Setup Instructions 3.12.1.3 Stand-alone Voluson E-Series If digital images or 3D/4D data sets are stored, they should be saved in the Archive (Image Management System software). Note For further details refer to the Voluson E-Series Basic User Manual. To avoid loss of essential data, it is highly recommended to export/backup patient data as well as Note measurements at least once a month.
Setup Instructions 3.13.1 TCP/IP Configuration Following information must be provided by the customer or hospital engineer before you can start: Station Note name, AE Title, IP address and Port Number for the Voluson E-Series. The IP addresses for the default gateway and other routers at the site for ROUTING INFORMATION.
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Setup Instructions 3.13.2.3 Adding a WLAN Profile Press the Utilities key on the control console. On the right side of the screen select Connectivity and then click the Device Setup tab. WLAN Configuration button; see Figure 3-44 on page 3-58 Click the The Wireless Network Configuration tool with available Wireless Networks appear.
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Setup Instructions 3.13.2.6 Removing a WLAN Profile Press the Utilities key on the control console. On the right side of the screen select Connectivity and then click the Device Setup tab. WLAN Configuration button; see Figure 3-44 on page 3-58 Click the The Wireless Network Configuration tool with available Wireless Networks appear.
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Setup Instructions 3.13.2.8 Available WLAN Channels The available WLAN channels show availability of wireless connect point that the system can talk to. Each channel supports a finite number of users and has limited signal strength. This may effect the ability to connect, the throughput and the connection dropping out.
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Setup Instructions 3.13.2.10 WLAN Diagnostic Running diagnostics is good if you think the adapter might be bad. Diagnostics also tell you if the connection is behaving properly. Sometimes the system connects by accident to the DVR or another internal device which uses the TCP/IP protocol.
Setup Instructions 3.13.3 How to Setup the Cellular Modem By means of the Cellular Modem, it is possible to connect the Voluson E-Series to the Internet by using a SIM card. When to use the Cellular Modem The Cellular Modem is useful if no Internet connection is available via LAN or WIFI. Connecting the Voluson E-Series to the Internet allows the user to send images via e-mail and/or MMS to patients or physicians.
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Setup Instructions Modem Configuration Section 4.2.2 on page 4-4 Power Off/Shutdown the system as described in Insert the SIM card into the Cellular Modem. Connect the Cellular Modem as described in Section 3.5.7 on page 3-26 Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen.
Setup Instructions 3.13.4 How to Setup E-mail If Internet access is available via LAN, Wi-Fi or Cellular modem, it is possible to send images/cines via E- Mail to patients or physicians. Necessary information provided by the E-mail provider (SMTP settings) To enable E-mail, the SMTP (Simple Mail Transfer Protocol) settings from your provider are needed.
Setup Instructions 3.13.5 How to Setup E-mail to MMS Service If the Voluson E-Series is connected to the Internet (via LAN, Wi-Fi or Cellular modem) and E-mail service is configured properly, it is possible to send images as an MMS. MMS are sent by e-mail to a 3rd party provider (e.g.
Setup Instructions 3.13.6 How to enter Patient's Email address and Phone number in the PID screen Enter the “Patient ID” screen by pressing the Patient ID key on the control console. Click the @ icon (1). The Patient´s Email address and Phone number window appear. Figure 3-56 Patient ID screen Enter patient's information and adjust Email/MMS Options (2).
Setup Instructions 3.13.7 Map Network Drive Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen. In the “Utilities” menu touch the Connectivity and then click the Drives tab. On the right side of the screen select Figure 3-57 Setup - Connectivity - DRIVES page Map Network Drive button to open a dialog where the system can be connected to a shared Click the...
At EC330 (BT18) systems the trackball functions are displayed in the trackball status area of the screen. For fast access to the Configuration page move the cursor to GE icon at the right bottom of the display screen) the InSite link ( and then press the upper trackball key.
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An InSite permanent user is required for automatic system error reporting to the digital service network. Move the cursor to the InSite link (GE icon) at the right bottom of the display screen and press the left trackball key (= left-click). The “Contact GE” form is displayed.
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Setup Instructions In the next screen click Add User (3). Figure 3-61 Add User Add User (4). Fill in the required information and confirm with Figure 3-62 confirm with Add User Check mark the appropriate user and then click Set Default Machine Contact (5). Figure 3-63 set User as Default Color of the selected user turns from BLACK to RED (6).
3.15.2 User Manual(s) Check that the correct User Manual(s) for the system and software revision, is included with the installation. Specific language versions of the User Manual may also be available. Check with your GE Sales Representative for availability. Voluson E-Series Service Manual...
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Functional Checks 4.1 Required Equipments • An empty (blank) DVD/CD+R/RW and/or external USB device (stick or hard disk drive). • Section 9.12 "Probes" on page 9-49 At least one probe; see for an overview. Usually you should check all the probes used on the system 4.2 General Procedure Caution The system requires all covers.
Functional Checks 4.2.1 Power On / Boot Up After turning off a system, wait at least 10 seconds before turning it on again. The system may not be able to Note boot if power is recycled too quickly. Connect the main power cable to the back of the system. If not already done, screw on the pull-out protection of the mains power cable with the 2 screws.
Functional Checks 4.2.2 Power Off / Shutdown After turning off a system, wait at least 10 seconds before turning it on again. The system may not be able to Note boot if power is recycled too quickly. If not already in read mode, freeze the image. Press the ON/OFF Standby button on the control console.
Functional Checks 4.2.3 System Features 4.2.3.1 Control Console Figure 4-5 Control Console Tour Touch Panel screen Trackball and Trackball keys Touch Panel rotary/push/flip controls lamp on/off Mode keys on/off (push), Gain (rotate) button for control console rotation X,Y,Z rotary controls in 3D/4D Volume Mode Foc.Depth (flip), B-Image Angle (rotate), Foc.Zones (push) buttons for control console height adjustment Zoom Box on/off (push), Zoom Size (rotate), B-Image Depth...
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Functional Checks 4.2.3.2 Touch Panel Figure 4-6 Touch Panel - Main Menu 1 Main, Sub and Cine menu of the selected mode. 2 Shows all presets for the active application; the active one is highlighted. 3 Functions and display options supported by the selected Mode. 4 Settings which can be adjusted by the combination rotary/push/flip controls adjacent to the Touch Panel.
Functional Checks 4.3 Functional Checks For basic functional checks of different modes, measurements, calculations etc. refer to the Voluson E- Series Basic User Manual. It might be possible that some probes, options or features are NOT available • in some countries. •...
Functional Checks 4.3.1 Patient Archive (Image Management) The Voluson E-Series provides an Patient/Image Management System that allows fast and extremely easy patient, exam and image management. Current Patient: The entered patient data will be used in calculations, patient worksheets, DICOM settings and is displayed on the screen to identify images.
Functional Checks 4.3.2 Erasing DVD/CD Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen. In the “Utilities” menu touch the Connectivity and then click the Drives tab. On the right side of the screen select Figure 4-7 Setup - Connectivity - DRIVES page Erase CD button to displays the “Erase DVD/CD”...
Functional Checks 4.4 Backup and Restore Database, Preset Configurations and Images It is highly recommended to Backup the Full System Configuration (Section 4.4.3 on page 4-15 ) and the Note Image Archive (Section 4.4.6 on page 4-20 ) once a week. Press the Utilities key on the control console.
Functional Checks 4.4.1 Save Small Backup (Scan Settings) The Image/Scan Settings contain: • 2D Factory and 2D User Presets • 3D/4D Factory and 3D/4D User Presets • Annotation Presets • Scan Assistant Configuration • Measure Configuration • Biopsy Lines Insert a DVD/CD+R/RW into the drive or connect an external USB device. Press the Utilities key on the control console.
Functional Checks 4.4.2 Load Small Backup (Scan Settings) The loading procedure overwrites existing image/scan settings on the local hard drive. Make sure to insert the correct System DVD. Additionally you can load the image settings from “D: \UserSettings”. 4.4.2.1 Preparations Insert a DVD/CD+R/RW into the drive or connect an external USB device.
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Functional Checks 4.4.2.2 Load "Complete Backup" Note The "Complete Backup" contains factory default settings that are adapted for the installed Application Software version. "Preparations" on page 4-12 Perform [>>] button (2) to copy it into the Select the "Complete Backup" (1) (see figure below) and click the Load Data field.
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Functional Checks 4.4.2.3 Load only parts of the "Complete Backup" Note Following procedure should be used, if the user has saved own 2D/3D/4D Presets or Annotation entries, but new settings (presets) have to be added to match the installed Application Software version (e.g., 2D/3D/4D Factory Presets for new probe, etc.).
Functional Checks 4.4.3 Save Full System Configuration (Full Backup) A backup of the Full System Configuration always contains the following data • User Settings (databases and files containing User Programs, 2D/3D/4D Presets, gray curves etc.) • System Settings (general "Setup" settings such as Language, Time/Date format, Button configuration, Annotation settings, Biopsy lines, Peripheral data, Video Norm, Archive configuration, etc.) •...
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Functional Checks The sub folders have the names fbX where X is a number (e.g., Z:\fullbackup\fb1). The data resides within a directory structure within these sub folders. It is possible to move the fbX sub folders, even leaving gaps in the numeration sequence. However, NO change MUST be made to the contents of the fbX folders itself, otherwise the backup data cannot be restored! If the destination „Other drive“...
Functional Checks 4.4.4 Load Full System Configuration (Full Backup) Caution Section 4.4.3 on page 4-15 It is recommended to backup data before an upgrade; see The “Full Backup” loading procedure replaces (overwrites) ALL existing data (except Application Settings adapted for the used system software version) on the local hard drive of the Voluson E-Series system! It is neither required nor advisable to reload a previously stored “Full Backup”...
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Functional Checks Click on the backup to be restored (2). Additional information is displayed in the table. Next button (3). Select the The following window will be displayed. Figure 4-17 Select data to be restored Select the data to be restored to the Voluson E-Series system. For description of the check box names see Section 4.4.3 on page 4-15 Note...
Functional Checks 4.4.5 Delete Full System Configuration (Full Backup) Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen. In the “Utilities” menu touch the Backup and then click the System Configuration tab. On the right side of the screen select Delete button of the "Full System Configuration"...
Functional Checks 4.4.6 Archiving Images It is highly recommended to Backup the Full System Configuration (Section 4.4.3 on page 4-15 ) and the Note Image Archive (Section 4.4.6 on page 4-20 ) once a week. 4.4.6.1 Save Image Archive Note A backup of the Image Archive always contains the Patient Archive (database containing patient demographic data and measurements) + images of the selected exams.
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Functional Checks Select the Next button (4). Figure 4-22 Image Archive Save - choose destination Choose the destination (5). Enter the description of the backup (6). Note Voluson E-Series presets, configurations and image settings will not be backed up! To Backup the Full System Configuration see Section 4.4.3 on page 4-15 Next button (7).
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Functional Checks 4.4.6.2 Load Image Archive Press the Utilities key on the control console. In the “Utilities” menu touch the Setup button to invoke the setup desktop on the screen. Backup and then click the Image Archive tab. On the right side of the screen select Load button.
Functional Checks 4.5 Software Configuration Checks 4.5.1 Setup Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen. In the “Utilities” menu touch the On the right side of the screen select the desired major group. Each major group contains different pages to check.
Functional Checks 4.6 Peripheral Checks Check that peripherals work as described below: Table 4-1 Peripheral Checks Step Page + Task Expected Result(s) Press the Freeze key. Stop image acquisition. Press the remote key (P1, P2, P3, P4, P5 or P6), The image displayed on the screen is printed on the which is assigned to the BW printer.
Functional Checks 4.7 Mechanical Function Checks 4.7.1 Control Console Positioning The control console can be rotated, translated and adjusted in height (electronically only). Note For further details refer to Section 5.10.3 on page 5-46 and/or Section 6.3 on page 6-4 4.7.2 Brakes and Direction (Swivel) Locks Check the brakes and swivel locks function as described below.
Functional Checks 4.8 Site Log Table 4-4 Voluson E-Series - Site Log (Paper Documentation) Date Service Person Problem Comments Voluson E-Series Service Manual 4-26 5539550APB Revision 6...
Components and Functions (Theory) 5.1 General information Voluson E-Series is a digital beamforming curved-, linear- and phased array ultrasound imaging system. It has provisions for analog input sources like ECG and Phono. • EC300/EC310 (BT15/BT16): any 3 probes may be connected at the same time (+ 1 pencil CW probe) •...
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Components and Functions (Theory) The system can be used for: • 2D Mode Imaging and additional Operating Modes (B-Flow, XTD-View, Contrast Imaging, etc.) • Color Doppler Imaging (CFM, PD, TD and HD-Flow) • M Mode + MCFM Imaging • Doppler (PW, CW) •...
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Components and Functions (Theory) Figure 5-2 Basic Block diagram of Voluson E-Series *) there are 2 variants: RTT/RTH6x (2 boards) or RTH50 only (1 board) Note **) there are 2 variants: GES30/RTV30 (2 boards) or GES35 only (1 board) ***) EC320 (BT17) and EC330 (BT18) do not have RSX Extension board Voluson E-Series Service Manual 5539550APB Revision 6...
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Components and Functions (Theory) The Voluson E-Series used digital beamforming technology which provides high resolution and high penetration performance. It is a general purpose, mobile, software controlled diagnostic ultrasound system. Its function is to acquire ultrasound data and to display the data of different modes gives the operator the ability to measure anatomical structures and offers analysis packages that provide information that is used to make a diagnosis by competent health care professionals.
Components and Functions (Theory) 5.1.1 Description of Operating Modes 5.1.1.1 B-Mode or 2D-Mode B-Mode or 2D-mode is a two-dimensional image of the amplitude of the echo signal. It is used for location and measurement of anatomical structures and for spatial orientation during operation of other modes. In 2D-mode, a two-dimensional cross-section of a three-dimensional soft tissue structure such as the heart is displayed in real time.
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Components and Functions (Theory) 5.1.1.3 Color Doppler Modes Color Doppler is used to detect motion presented as a two-dimensional display. There are following applications of this technique: • Color Flow Mode (C) - used to visualize blood flow velocity and direction •...
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Components and Functions (Theory) 5.1.1.5 3D Imaging The Voluson E-Series Ultrasound System will be used to acquire multiple, sequential 2D images which can be combined to reconstruct a three dimensional image. These 3D images are useful in visualizing three- dimensional structures, and in understanding the spatial or temporal relationships between the images in the 2D sequence.
Components and Functions (Theory) 5.1.3 Data Flow Control Description This section describes the functions of the boards vs. different operation modes. • RFM - (RF-Interface & Beamformer) FE Mainboard • RSX - (Beamformer Receiver/Transmitter) Extension Board • RTV - Video Management Board 5.1.3.1 B-Mode IF-FPGA The RFM contains the Clock-Management and PRF-Generator.
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Components and Functions (Theory) 5.1.3.2 M-Mode IF-FPGA Section 5.1.3.1 "B-Mode" on page 5-10 see: RTV - Video section Section 5.1.3.1 "B-Mode" on page 5-10 see: 5.1.3.3 D-Mode (Pulsed Wave- and Continuous Wave Doppler) IF-FPGA Section 5.1.3.1 "B-Mode" on page 5-10 PRF-generator;...
Components and Functions (Theory) 5.1.4 Description of Software Options To activate the (purchasable) software options: Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen. In the “Utilities” menu touch the Administration and then click the Options tab. On the right side of the screen select It might be possible that some probes, options or features are NOT available •...
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Components and Functions (Theory) Table 5-1 Software Options at EC300/EC310 (BT15/BT16) BT15 BT16 (EC300) (EC310) HCat # Software Option Description Advanced 4D H48681FM Advanced 4D (incl. Real time 4D, RT-4D Biopsy, VCI "Basic" and TUI), H48691KK HD live HDlive live Silhouette HDlive Silhouette H48691XZ HD VOCAL II - Virtual Organ Computer-aided Analysis...
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Components and Functions (Theory) Table 5-2 Software Options at EC320/EC330 (BT17/BT18) BT17 BT18 (EC320) (EC330) HCat # Software Option Description Advanced 4D H48681FM Advanced 4D (incl. Real time 4D, RT-4D Biopsy, VCI "Basic" and TUI) H48691XZ live Silhouette and Studio HDlive Silhouette HDlive Studio live Silhouette...
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Components and Functions (Theory) 4) Optional Feature, requires software version EC320 Ext.4 (17.0.4) or higher R restricted, not yet released in all countries 5.1.4.1 Advanced 4D 5.1.4.1.1 Real Time 4D Real Time 4D mode is obtained through continuous volume acquisition and parallel calculation of 3D rendered images.
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Components and Functions (Theory) 5.1.4.4 HDlive Studio live Studio offers three independent light sources with three different light types (directional, point, spot) and contains a special render function to visualize the amniotic fluid. The "Light Menu" enables the user to switch the different light sources on/off, to select light types, change positions of the light sources and to define and use complete sets of adjustments with preset buttons.
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Components and Functions (Theory) 5.1.4.8.1 Elastography Analysis A selectable sequence of Elastography images are analyzed within a ROI (range of interest). The Strain % or the Elasticity Index is displayed as curves over the time. The mean value of the Strain % is measured within 1 or more ROI’s and Ratios are calculated. “Generic Elasto”...
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Components and Functions (Theory) 5.1.4.13 Advanced STIC (Spatio-Temporal Image Correlation) 5.1.4.13.1 STIC “Basic” (Spatio-Temporal Image Correlation) With this acquisition method the fetal heart or an artery can be visualized in 4D. It is not a Real Time 4D technique, but a post processed 3D acquisition. In order to archive a good result, try to adjust the size of the volume box and the sweep angle to be as small as possible.
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Components and Functions (Theory) 5.1.4.14 SRI Advanced - Speckle Reduction Imaging A type of image noise or interference is generally considered undesirable and can obscure the quality or interpretation of B-mode images. Although somewhat associated with the underlying echogenicity of tissue scatters, image speckle characteristics such as brightness, density or size have no apparent value in determining tissue structure or related properties.
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Without the Encryption Password or Recovery Key it will not be possible to access the Ultrasound device including emergency mode, scanning, patient information, images, or local archive. GE has no access to this information or the ability to undo encryption in the event that the Encryption Password and Recovery Key are lost.
Components and Functions (Theory) IOTA Simple Rules Simple rules algorithm for ovarian tumor risk evaluation in addition to already cleared LR2 model. The IOTA Simple Rules Worksheet contains a preoperative classification system for ovarian tumors consisting of five features typical for benign tumors (B-features) and five features typical for malignant tumors (M-features).
Components and Functions (Theory) 5.1.6 Data Location The Voluson E-Series Hard disk drive (HDD) is divided into 4 partitions: C: System partition: • Operating System (Windows 7 at EC300-EC320, Windows 10 at EC330) including all Windows settings (IP-address, Network Name, etc.) •...
Components and Functions (Theory) 5.3.1 PC-Motherboard Built in or external Components: • On Board VGA and Graphic Card • • USB 2.0 • USB 3.0 • Sound • CPU: 3.1 GHz at 4 cores Major Tasks: • System Control • 2D- / 3D- / 4D- Image processing and Rendering •...
Components and Functions (Theory) 5.4 Internal I/O Internal In/Out depends on • the currently installed PC Motherboard • the BT-version (BT15, BT16, BT17 or BT18) The “Mainboard type” can be read out in the Setup - Administration - SYSTEM INFO page (see Figure 7-1 Note on page 7-3...
Components and Functions (Theory) 5.5 Control Console (User Interface) Figure 5-14 Control Console (User Interface) - Block diagram The Voluson E-Series control console (User Interface) consists of the following electronic sub-assemblies and/or functional components: • Display/Touch screen module: WXGA display - 1280 x 800 pixels Integrated USB to Video converter with USB2.0 High Speed Interface projected capacitive touch screen •...
Components and Functions (Theory) 5.5.3 Control Console (UI) Figure 5-15 Voluson E-Series - Control Console Table 5-4 Voluson E-Series - key codes key code Description Functionality Power/Standby ON/OFF ON/OFF Standby button of the system opens the DVD menu Utilities opens the Utilities menu Patient Data (PID) opens the Patient data entry menu Probe...
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Components and Functions (Theory) key code Description Functionality Report opens the Patient report page Archive (Review) opens the Patient archive and/or exam review mode End Exam stores patient and measurement data and clears all temporary data Acquisition Mode XTD invokes XTD-View (Extended View) function Acquisition Mode BF invokes B-Flow function Exit...
Components and Functions (Theory) key code Description Functionality Trackball button 3 function depends on currently selected mode Trackball button 4 function depends on currently selected mode programmable key programmable key Joycoder Depth - UP B-Image Depth up (flip) Joycoder Depth - DOWN B-Image Depth down (flip) Joycoder Focus - UP Focal Depth up (flip)
Components and Functions (Theory) 5.7 External I/O Figure 5-16 External I/O connectors - on rear of system (GES) Item Connector Name Description HDMI OUT Connector for external monitor VGA OUT Connector for external monitor Network GES30: DICOM input/output, twisted pair RJ-45 10/100 megabit/s GES35: DICOM input/output, twisted pair RJ-45 10/100/1000 megabit/s USB 3.0 port USB 2.0 port (GES30 only)
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Components and Functions (Theory) Figure 5-19 External I/O connectors - on the left/right side of the Monitor Item Connector Name Description USB 3.0 port For further description of I/O connectors refer to Section 3.9 "External I/O Connectors" on page 3-50 Note Voluson E-Series Service Manual 5-41...
Components and Functions (Theory) 5.8 Peripherals 5.8.1 Recording Tools There are no recording tools available and released for the Voluson E-Series system. Note 5.8.2 Printers Black & White Digital Printer The B&W Digital Printer receives image data via the USB port. The print command is controlled by the keys P1, P2, P3, P4, P5 and/or P6 on the Voluson E-Series control console (depending on system configuration).
Components and Functions (Theory) 5.8.4 ECG-preamplifier (MAN - optional) The ECG-preamplifier is used for acquiring an ECG-signal to be displayed with the ultrasound image. This optional peripheral serves for gaining an ECG-signal to mark the systolic and end diastolic moments in M- Mode and Doppler evaluations.
Components and Functions (Theory) 5.9 Power Distribution 5.9.1 RSP - Power Supply Module Figure 5-20 Power Supply Module - RSP Circuit Breaker Auxiliary Output Fuses (2x T10A H/250V) Protective Earth connection connector for Main Power Cable Equipotential connection Lift system (12VDC) 5.9.1.1 Mechanical Concept and Overview The AC Power's main tasks are to supply the various internal subsystems with AC power and to galvanically isolate the system from the on site Mains Power System.
Components and Functions (Theory) 5.10.2 LCD Monitor The Voluson E-Series system has a free adjustable LCD Flat panel monitor in relation to the user interface. Monitor Arm MTD20 (DAEIL) Monitor Arm (Ergotron) • • tilt: + 40° / - 90° tilt: + 30°...
Components and Functions (Theory) 5.11 Air Flow Control 5.11.1 Air Flow Distribution Through the filter grid on the back of the system (Main Air Inlet), air flow into the Voluson E-Series system. • Air holes in the RSP power supply allow the air to pass through; the 3 fans inside the RSP suck in the air and spread it through the beamformer.
InSite is the connectivity to the Voluson E-Series system that allows GE to deliver remote diagnostics capability. InSite is your direct link with a GE Online Service Engineer or Applications Support Engineer, or a GE icon) at the right bottom of the display screen.
Components and Functions (Theory) 5.12.2.2 Remote Access Note Remote access is ONLY possible if the Service Platform is properly configured (either by the user or a GE technician at site). Operation see Section 3.13.8 "InSite Configuration" on page 3-70 This allows GE technicians to view the entire customer´s desktop and operation system. Using VCO (Virtual Console Observation) a service technician or the OLC (OnLine Center) can access and modify all settings and programs or run diagnostics on the customer's Voluson E-Series system.
Components and Functions (Theory) 5.14 Service Page 5.14.1 Introduction The Service Page contains specific software/hardware test modules, system setup,update, etc. for Voluson E-Series systems only. 5.14.2 Service Page - Access and Security The service page has different access and security user levels. Each user is only granted access to the tools that are authorized for their use.
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5.14.3.8 Request for Service (RFS) Fill out the “Request For Service” form and then send the problem description to GE Service/Application Section 7.2 "Request for Service (RFS)" on page 7-5 representatives.
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Components and Functions (Theory) 5.14.3.9 Delete all Patients Delete all Patients... button. Click the Following WARNING message appears on the screen. Figure 5-27 Warning message Warning YES button, all patients data, studies, images and measure report data will be deleted If you select the permanently from the hard disk and cannot be recovered! 5.14.3.10 Export System Data...
Components and Functions (Theory) OK and When the following WARNING message appears, press the [<-] (Arrow left) button to highlight then press Enter. Figure 5-30 Warning message After performing the rollback, the system reboots. The Ultrasound Application is started and finally the 2D screen is displayed on the monitor.
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Chapter 6 Service Adjustments This chapter describes how to test and adjust the mechanical capabilities of a system that may be out of specification. Although some tests may be optional they should only be performed by qualified personnel. Content in this chapter 6.1 Regulatory - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-2 6.2 LCD Monitor Adjustment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-2 6.3 Control Console Positioning - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-4...
Service Adjustments 6.1 Regulatory Verify, where applicable, that any regulatory information or tests required by national law are present and accounted for, and any regulatory tests required by national law are performed and documented. 6.2 LCD Monitor Adjustment The Voluson E-Series system has a free adjustable LCD Flat panel monitor in relation to the user interface. Monitor Arm MTD20 (DAEIL) Monitor Arm (Ergotron) •...
Service Adjustments 6.2.1 Preparing for Transport To ensure that no part of the monitor can be damaged when transporting or moving the system, the monitor has to be in a secure position. Lock all monitor parts. Incline the monitor to horizontal position. Figure 6-1 incline the monitor The system can now be safely transported.
Service Adjustments 6.3 Control Console Positioning The control console can be rotated, moved forward and backward and adjusted in height. 6.3.1 Translation/Rotation Adjustment Press the Brake button inside of the handlebar opening to rotate/translate the console to the desired position. Press the Brake button again in order to secure the console against uncontrolled movement.
Service Adjustments 6.3.2 Height Adjustment (Elevation) Height adjustment is done with the Lift UP / Lift DOWN button inside of the handlebar opening. As long as a button is pressed, the control console can be lifted / lowered. Caution Make sure that nothing would be jammed while moving! 6.3.2.1 Moving the Console without booting up the System If it is impossible to boot up the system, the user interface can be lowered and/or lifted by pressing 3 keys on the control console.
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Service Adjustments Keyboard Layout button. Click on the Keyboard Layout Modification procedure depends on the operating system (Windows 7 or Windows 10). Procedure at Windows 7 (EC300-EC320) Select the input language from the pull-down menu. Figure 6-5 input language If the desired language is not listed, click the Add button, choose the desired input language from the pull- Note down menu, as shown in Figure 6-6...
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Chapter 7 Diagnostics/Troubleshooting This chapter describes how to setup and run the tools and software that help maintain image quality and system operation. Basic host, system, and board level diagnostics are run whenever power is applied. Some Service Tools may be run at the application level.
Diagnostics/Troubleshooting 7.1 Collect vital System Information Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen. In the “Utilities” menu touch the Administration and then click the System Info tab. On the right side of the screen select The following information is necessary in order to properly analyze data or images being reported as a malfunction or being returned to the manufacturer: •...
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Diagnostics/Troubleshooting Figure 7-1 System Setup - Administration - SYSTEM INFO page Move the scroll bars downwards to view additional information about the installed software/hardware. Note Figure 7-1 System Setup - Administration - SYSTEM INFO page Serial Number Factory Settings: Date & Tune version System Type Hardware configuration (board versions) Software Version...
Diagnostics/Troubleshooting 7.1.1 Shortcuts List Press the Ctrl + H key simultaneous to display the shortcuts list and a description of what they do. Figure 7-2 Shortcuts list (Ctrl + H) Table 7-1 list of shortcuts + description of what they do Shortcut Description Shortcut...
There are 2 possibilities to contact GE: • by means of the GE “Remote Status Icon” that is displayed on the bottom of the screen Move the cursor to the InSite link (GE icon) at the right bottom of the display screen and press the left trackball key (= left-click).
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The request is saved in QUEUE for reviewing and/or resending. If the service platform is not configured an Error message is displayed. The request is NOT sent! Note Figure 7-5 Contact GE - Queue Voluson E-Series Service Manual 5539550APB Revision 6...
Diagnostics/Troubleshooting 7.3 Check Point Voltages 7.3.1 User Interface - Status LEDs The LED within the start key (ON/OFF button) on the User Interface is used to signal the status of the Voluson E-Series system. The following states are implemented: Orange System in standby mode.
Diagnostics/Troubleshooting 7.3.3 Boot Up Diagnostic Status LEDs Boot up diagnostic LEDs behind the right side door should help to diagnose system issues easier. 1 5V Standby 2 Configuration done 3 PC Power OK 4 HDD status Figure 7-7 LEDs behind right side door Table 7-2 Status LED´s Overview •...
Diagnostics/Troubleshooting 7.4 Screen Captures and Logs There may be times when the customer or field engineer will want to capture a presentation on the screen so it may be recovered by the OnLine Center. This is accomplished by saving the image(s): to archive and export them (as jpg, bmp or tiff) to DVD/CD or external USB drive as jpg and bmp to D:\export by pressing the Alt + P key on the alphanumeric keyboard Note: Successive Alt + P keystrokes (max.
Diagnostics/Troubleshooting 7.4.2 Export Log's and System Data There are two possibilities to export system data (and log´s): Section by pressing the Alt + D key to save a snapshot and “Full Backup” of the System state; see 7.4.2.1 on page 7-10 Export System Data button in the System Setup - Administration - Service page;...
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Diagnostics/Troubleshooting 7.4.2.2 Export Log's and System Data (via Service Page) Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen. In the “Utilities” menu touch the Administration and then click the Service tab. On the right side of the screen select Accept button to display the Service Tools page (see Figure...
When Voluson E-Series systems can be serviced remotely, service costs are minimized, and customers benefit from decreased costs and decreased downtime for their systems. Remote access is ONLY possible if the Service Platform is properly configured (either by the user or a GE Note technician at site).
Cancel respectively Disconnect to turn OFF “Disruptive Mode” and “VCO”. Select Visual information about GE remote status is shown in the status area on the right bottom of the screen. At Note EC330 (BT18) systems the trackball functions are displayed in the trackball status area of the screen.
Section 5.13 on page 5-49 , the service platform uses a web-based user interface to provide access to common service components. The Service platform is designed for GE personnel and as such is in English only. There is no multi-lingual capability.
Configuration page, you can view and modify different device informations. In the Figure 7-19 Common Service Desktop - Configuration Remote access is ONLY possible if the Service Platform is properly configured (either by the user or a GE Note technician at site). Operation see Section 3.13.8 "InSite Configuration"...
Diagnostics/Troubleshooting User Accounts Shows the internal account information that was provided and set up on the system by the OLC. Shared Resources Indicates the resources being shared by the system. Disk Defragmenter Shows how to execute a Disk Defragmentation. Gather Logs Utility This will gather up logs and presets.
Diagnostics/Troubleshooting 7.7 How to use the Auto Tester program Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen. In the “Utilities” menu touch the Administration and then click the Service tab. On the right side of the screen select Enter the password «...
Diagnostics/Troubleshooting The following screen appears. Figure 7-25 Autotester finished “Save” icon. The file will be saved in D:\Export\AutotesterScripts\*.*. Select the Section 7.4.2.1 "Export Press Alt + D to export system data and the needed logs. Operation see System Data (by pressing the ALT + D key)" on page 7-10 The standalone recorded "Auto Tester"...
Diagnostics/Troubleshooting 7.8.1 System does not boot up Figure 7-26 System does not start to boot up - Troubleshooting Voluson E-Series Service Manual 7-21 5539550APB Revision 6...
Diagnostics/Troubleshooting 7.8.2 Noise disturbs the Image Figure 7-27 Noise disturbs the Image - Troubleshooting Section 7.8.2.1 "How to analyze the EMC noise" on page 7-23 Voluson E-Series Service Manual 7-22 5539550APB Revision 6...
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Diagnostics/Troubleshooting 7.8.2.1 How to analyze the EMC noise Switch on the Voluson E-Series system and choose settings which show EMC noise in the ultrasound image.Typically the ultrasound probe must be contacted (hold in hand/apply to body) to observe EMC noise. Disconnect one by one all cords that are connected to the Voluson E-Series system like LAN/Ethernet, VGA, DVI, S-Video, USB, ...
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Diagnostics/Troubleshooting For reducing EMC noise consider following options • use WLAN instead of LAN-cable • use wireless video transmitter instead of VGA-cable, DVI-cable, S-Video-cable, ... If EMC noise does not depend on whether the ultrasound probe is contacted When the EMC noise does not depend on whether the ultrasound probe is contacted (hold in hand/apply to body), then do the following: Hold the ultrasound probe only at the cable and change the orientation of the ultrasound probe.
Diagnostics/Troubleshooting 7.8.3 Trackball Malfunction Figure 7-29 Trackball Malfunction Connect an USB-Mouse to one of the USB-Connectors of the Voluson E-Series system (the USB connectors beside the DVD-Drive are recommended). So the system remains operable until the trackball problems are solved. Voluson E-Series Service Manual 7-25 5539550APB Revision 6...
Diagnostics/Troubleshooting 7.8.5 Monitor Troubleshooting Fault symptom Check these items No image Check the power cord is properly connected. Check the video cable is properly connected. Check no pins of the video cable are bent. Check if video is present on backplane. Picture is fuzzy Adjust the picture contrast and picture brightness.
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Diagnostics/Troubleshooting Export images of the selected exam to DVD/CD+R/RW Figure 7-32 Export images to DVD/CD - *.4dv format Click on Export . If not already selected, choose “DVD/CD” resp. "DVD Rec" from the pull-down menu. Enter "File name". Select any Voluson Format (*.4dv) from the pull-down menu. Click the Save button.
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Diagnostics/Troubleshooting 7.8.6.2 Record Spectral Doppler display Note The option SW DVR (Software Digital Video Recording) is required to perform this test. Insert an empty, formatted DVD/CD+R/RW disc into the drive. Note If you use an unformatted DVD+RW, recording is impossible! To format the DVD, press the DVD key and then select the Format button.
Try to ping from system to IP address on PC. If OK, hardware connection inside the system is OK. 7.8.7.2 GE remote service connection Visual information about GE remote status is shown in the status area on the right bottom of the screen. At Note EC330 (BT18) systems the trackball functions are displayed in the trackball status area of the screen.
2. Make sure that the Voluson E-Series system is connected to the internet. 3. Contact your local IT department to make sure that inside your local network infrastructure activation servers of Microsoft are reachable. If needed, contact your GE service technician for further support. Voluson E-Series Service Manual...
Chapter 8 Replacement Procedures This chapter contains replacement procedures for different modules and their subsystems. The Manpower, time and Tools indicated in the Sub-sections include all requirements from Note Preparations to Installation Procedures. Warning: DO NOT touch any boards with integrated circuits prior to taking necessary ESD precautions.
Equipment being returned must be clean and free of blood and other infectious substances. GE policy states that body fluids must be properly removed from any part or equipment prior to shipment. GE employees, as well as customers, are responsible for ensuring that parts/equipment have been properly decontaminated prior to shipment.
MS patches, etc.) and installation time depend on contents of the used System DVD. If the currently installed software has to be upgraded to a newer version, a new software specific "Permanent key" is required. Please contact your local distributor or GE service representative. Software Update Package...
• if the currently installed software has to be upgraded by a newer version, calculate new software specific “Permanent key” in OKOS. Please contact your local distributor or GE service representative to get the necessary key. It is NOT necessary to save Full System Configuration (Full Backup) prior to the upgrade. All existing User...
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If the currently installed software has to be upgraded to a newer version, and the system is updated via the Note FMI from DVD button, a new software specific “Permanent key" is required. Please contact your local distributor or GE service representative. Voluson E-Series Service Manual 5539550APB Revision 6...
Replacement Procedures 8.2.2 System Software - Installation Procedure (FMI from DVD) The system software installation procedure starts with saving and recording the settings present on the system (silent “Rollback”). Then the new software is written to the hard disk using the System DVD. Application Settings are automatically updated, to match with new Software version.
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Replacement Procedures Enter the appropriate “Permanent Key” (calculated in OKOS; http://3.187.187.9/OKOS), select OK and confirm with Enter. Figure 8-5 enter Permanent key If the entered Permanent key is correct, following window appears, confirm with Enter. Figure 8-6 confirm key At EC310 the format of the Permanent key has been changed. New Format from EC310 onwards: Previous Format still valid until EC300: e.g.,...
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Replacement Procedures Booting auto ..Figure 8-8 Boot screen - auto Updating will take some time ..Figure 8-9 Please wait ... Please wait until all processes are finished (100 percent completed). The system is rebooting into windows (Boot screen - Voluson). An automated process was developed to install the required software parts, perform check disk, remap drive Note letters and match settings.
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Replacement Procedures If the Touch panel is not working after first boot up, please shutdown the system; then boot up again. Note After turning off a system, wait at least 10 seconds before turning it on again. The system may not be able to boot if power is recycled too quickly.
Replacement Procedures 8.2.3 Software Update Package - Download/Installation Procedure Overview This icon (at right bottom of the screen) indicates that a new Software Update Package is available for download and installation. An InSite permanent user is required for automatic system error reporting to the digital service network; see Section 3.13.8.1 "How to create an InSite permanent User"...
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Replacement Procedures After clicking Install , the SW update procedure starts. The system saves Full Backup in silent mode on R:, then it reboots into LINUX. Figure 8-13 installation in progress Check disk is performed automatically - restart. Figure 8-14 Check disk is performed automatically A silent “Rollback”...
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Replacement Procedures Updating will take some time ..Saving NTSF to image ..); then the image is restored from R:\ First the image is saved to R:\ ( Restoring NTFS from image ..). Figure 8-16 Please wait ... Please wait until all processes are finished (100 percent completed).
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Replacement Procedures Finally the 2D screen with the "New Software Verification" report is displayed on the monitor. Figure 8-18 New Software Verification Reconnect the external devices, install all the printers and adjust the printer settings as described in Section 3.6 "Printer Installation" on page 3-36 Setup - Connectivity - Button Configuration Check and match Printer Remote Control selection in the page.
Replacement Procedures 8.3 Software and Functional Checks after Installation/Upgrade procedure Press the Utilities key on the control console. Setup button to invoke the setup desktop on the screen. In the “Utilities” menu touch the Administration and then click the Options tab. On the right side of the screen select Verify the correct settings of the Options page;...
Replacement Procedures 8.7 Replacement or Activation of Options For a list of available SW options and detailed description, refer to Section 5.1.4 "Description of Software Note Options" on page 5-12 It might be possible that some probes, options or features are NOT available •...
Replacement Procedures 8.8.2 Replacement of the Front Frame Manpower One person, 5 minutes Tools none Preparations Power Off/Shutdown the system as described in Section 4.2.2 on page 4-4 8.8.2.1 Front Frame - Removal Procedure Gently remove the Voluson covering (A) and the rectangular covering strip (B). Figure 8-22 remove covering strips 8.8.2.2 Front Frame - Installation Procedure Stick the rectangular covering strip and the Voluson covering back on the Front Cover.
Replacement Procedures 8.8.3 Replacement of the Air Filter Cover Manpower One person, 1 minute Tools none Preparations Power Off/Shutdown the system as described in Section 4.2.2 on page 4-4 8.8.3.1 Air Filter Cover - Removal Procedure Pull the Air Filter Cover up. Figure 8-23 pull the Air Filter Cover up 8.8.3.2 Air Filter Cover - Installation Procedure Place the (new) Air Filter Cover on its original position.
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Replacement Procedures 8.8.3.3 Replacement of the Printer Flap Manpower One person, 1 minute Tools Phillips screwdriver PH1 and PH2 Preparations Section 4.2.2 on page 4-4 Power Off/Shutdown the system as described in 8.8.3.3.1 Printer Flap - Removal Procedure Open the Side Cover Doors on both sides of the system. Use a screwdriver and press the hinges inside.
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Replacement Procedures 8.8.3.4 Mounting/Replacing the Printer Box Manpower One person, 3 minutes Tools Phillips screwdriver PH1 and PH2 Preparations Section 4.2.2 on page 4-4 Power Off/Shutdown the system as described in Section 8.8.3.3.1 on page 8-20 Remove the Printer Flap as described in Section Remove the Voluson covering and rectangular covering strip (Front Frame) as described in 8.8.2.1 on page 8-18...
Replacement Procedures 8.9 Replacement of the Cable Holder Manpower One person, 3 minutes Tools Phillips screwdriver PH1 and PH2 8.9.1 Cable Holder - Replacement Procedure Loosen 2 screws below the control console and then remove the Cable Holder. Figure 8-26 loosen 2 screws and remove cable holder Place the new Cable Holder at its original position and fasten it with 2 screws.
Replacement Procedures 8.11 Replacement of the Probe Holder for Endocavity probes Manpower One person, 5 minutes Tools Phillips screwdriver PH1 and PH2 8.11.1 Probe Holder (endocavity) - Replacement Procedure Loosen 3 screws and then remove the Probe Holder for Endocavity probes. Figure 8-28 loosen screws and then remove probe holder Place the new Probe Holder at its original position and fasten it with 3 screws.
Replacement Procedures 8.13 Replacement of Key Caps (by special native language keys) The table in Section 9.8 "Options and Upgrades" on page 9-28 shows the available Key Cap Kits. Keys to Note be removed depend on the (special native) language kit. Manpower One person, 30 minutes Tools...
Replacement Procedures 8.14 Replacement of the Caps for Encoders and/or Joycoders Manpower One person, 10 minutes Tools none (poss. small-sized slotted screwdriver or tweezers) 8.14.1 Caps for Encoders and/or Joycoders - Replacement Procedure Remove the caps for Encoders and/or Joycoders. Do not loose integrated metal spring in each cap.
Section 8.15.1 on page 8-26 • If trackball buttons or mode key slices have to be replaced too, please contact your local distributor or GE service representative 8.15.1 Replacement of Circle Key Caps only Manpower One person, approx. 1 minute/cap...
Replacement Procedures 8.16 Replacement of Fuses at Power Supply Module (RSP) Manpower One person, 30 minutes Tools small-sized slotted screwdriver Preparations Section 4.2.2 on page 4-4 Power Off/Shutdown the system as described in 8.16.1 Fuses at Power Supply Module (RSP) - Replacement Procedure Open the fuse protection at the power inlet block (1) with a small-sized slotted screwdriver.
Replacement Procedures 8.17 Replacing optional Peripherals / How to mount Peripherals at a later date Normally auxiliary devices and peripherals come pre-installed with the Voluson E-Series system. Note Manpower One person, 30 - 60 minutes (depending on peripherals) Tools slotted screwdriver Preparations Content in this section 8.17.1 Mounting/Replacing a Secondary "Patient"...
Replacement Procedures 8.17.1 Mounting/Replacing a Secondary "Patient" Monitor A Secondary Monitor is NOT intended for diagnostic use. It is an additional device used to allow the patient Note to watch the proceedings. 8.17.1.1 Preparing the Isolation Transformer Figure 8-34 Isolation Transformer kit for Secondary Monitor Caution For changing the input/output voltage or fuses the isolation transformer should not be connected.
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Replacement Procedures 8.17.1.2 Connection of a Secondary Monitor and Isolation Transformer Note DO NOT connect a Secondary Monitor to the Voluson E-Series via USB cable. Use the supplied VGA cable. Caution A Secondary "Patient" Monitor MUST NEVER be connected to the Voluson E-Series systems mains supply Section 9.10.3 on page 9-42 directly! Always connect it to an appropriate Isolation Transformer (see Caution...
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Chapter 9 Renewal Parts This chapter gives an overview of replacement parts available for the Voluson E- Series system. It might be possible that some probes, options or features are NOT available • in some countries. • at the time of release of this Service Manual. Content in this chapter 9.1 List of Abbreviations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-2 9.2 Parts List Groups - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-3...
Renewal Parts 9.1 List of Abbreviations Alternating Current Analog to Digital Converter Asset Performance Tool ASIC Application Specific Integrated Circuit Assy Assembly BackEnd Processor Central Processing Unit Customer Replaceable Unit Common Service Desktop Digital to Analog Converter Direct Current Digital Signal Processing Digital Visual Interface ePAT Probe Assessment Tool (Probe Diagnostics)
Renewal Parts 9.2 Parts List Groups Figure 9-1 Console Views Table 9-1 Mechanical and user accessible parts Item Part Group Name Description 100 - "Housing - Mechanical Hardware Parts & Covers" on page 9-4 Housing Covers (except UI and Monitor), Caster Wheels, Handle "User Interface"...
Renewal Parts 9.3 Housing - Mechanical Hardware Parts & Covers Table 9-2 Housing - Mechanical Hardware Parts & Covers Item Part Name Part Number Description KTZ303564 Top Cover Top Cover EC300 KTZ303548 Side Cover incl. Door (left) Side Cover left (incl. Door for probe cables) EC300 KTZ303554 Side Cover incl.
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Renewal Parts Item Part Name Part Number Description KTZ303559 Front Cover Front Cover EC300 incl. Plug Support KTZ304042 Front Cover 2 KTZ303557 Front Frame Front Frame (Voluson covering + rectangular covering strip) EC300 Printer Flap incl. Hinges KTZ303815 Printer Flap (incl. Hinges) EC300 KTZ303932 Printer Box Extension (for Additional Printer Box for Color Printer A6, EC300...
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Renewal Parts Item Part Name Part Number Description KTZ303565 Footrest Footrest EC300 KTZ303567 Wheel Axis Cover Wheel Axis Cover EC300 KTZ303569 Back Cover Back Cover (Back Door) EC300 KTZ303568 Handle Base Handle Base EC300, replaced by KTZ304045 (Handle complete) KTZ303570 Handle Bar Handle Bar EC300, replaced by KTZ304045 (Handle complete)
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Renewal Parts Item Part Name Part Number Description KTZ304045 Handle complete EC300 Handle complete (Handle Bar + Handle Base) EC300, replaces KTZ303568 + KTZ303570 KTZ303826 Air Filter Cover Air Filter Cover EC300 Air-Flow parts KTZ304078 Air-Flow parts KTZ303563 Power Supply Cover Power Supply Cover EC300 Voluson E-Series Service Manual 5539550APB Revision 6...
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Renewal Parts Item Part Name Part Number Description KTZ303911 Caster front ("Steinco") Caster front (lockable, 2 pcs.) EC300 KTZ303912 Caster back ("Steinco") Caster back EC300 KTZ303913 Caster back, lockable Caster back (lockable) EC300 ("Steinco") KTZ304057 Caster front universal Caster front, 2 pcs. (lockable) incl. hexagon bolts, ("Tente") washers, lock-nuts and quick fastener KTZ304058...
Renewal Parts 9.4 User Interface Table 9-3 User Interface Item Part Name Part Number Description KTZ134656 Cable Holder Probe Cable Holder (1 pcs.) for Voluson E-Series KTZ303933 Probe Holder Set Probe holder Set RTU100 (Probe holder inlet left/right, Gel holder inlet and holder for Endocavity probe left) Probe Holder right KTZ304030 Probe Holder for Endocavity probe right)
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Renewal Parts Item Part Name Part Number Description KTZ303585 Bumper Set Bumper Set RTU100 KTZ303934 Edge Protector Set Edge Protector Set RTU100 KTZ303965 Caps Alphanumeric Keyboard Caps Alphanumeric Keyboard RTU100, English Hardkey Set RTU100 KTZ303936 Hardkey Set RTU100 KTZ304070 Hardkey Set RTU110 Hardkey Set RTU110 Voluson E-Series Service Manual 9-10...
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Renewal Parts Item Part Name Part Number Description KTZ303937 Caps for Encoder and Caps for Encoder and Joycoder RTU100 Joycoder Bottom Housing RTU100 KTZ303583 Bottom Housing RTU100 RTU100 Console KTZ303935 RTU100 Console EC300 KTZ304071 RTU110 Console RTU110 Console EC320 Voluson E-Series Service Manual 9-11 5539550APB Revision 6...
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Renewal Parts Item Part Name Part Number Description KTZ303938 Top Cover RTU100 Top Cover RTU100; incl. 3 Voluson logo stickers KTZ303939 Trackball Kit Trackball Kit RTU100 Trackball Ring KTZ303940 Trackball Ring RTU100 (2 pcs.) KTZ303941 Encoder Mechanic Encoder Mechanic RTU100 (5 pcs.) Joycoder Mechanic KTZ303942 Joycoder Mechanic RTU100 (7 pcs.)
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Renewal Parts Item Part Name Part Number Description Console Cable Set KTZ303943 Console Cable Set RTU100 Disk Drive3 DVD+(R)W - KTZ303258 DVD+(R)W Writer internal (no own cabinet) SATA RTH6b.Px - Distribution USB- KTZ304007 RTH6x - Distribution Board USB-Hub Hub Board KTZ280290 RTT3.P3 - Distribution Board RTT3 - Distribution Board Top...
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Renewal Parts Item Part Name Part Number Description KTZ304040 RTH50 - Distribution Board RTH50 - Distribution Board "complete" KTZ304048 USB3.0 Cable RTU100 Cable USB3.0 (from RTH50 to external USB connectors beside DVD Drive at Top Console) 2 pcs. USB3.0 Hub - 1 Port KTZ304012 USB3.0 Hub (1 Port) RTU100 Loudspeaker Top Console...
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Renewal Parts Item Part Name Part Number Description KTZ303945 Console Main Board Console Main Board RTU100 Console Sub Board KTZ303946 Console Sub Board RTU100 Labels UI, VE6, VE8, VE10 KTZ304103 Labels for User Interface (Voluson logo stickers, 3 pcs. each for VE6, VE8 and VE10) KTZ303947 Console Touchscreen Console Touchscreen complete RTU100...
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Renewal Parts Item Part Name Part Number Description KTZ303949 Display-Joycoder Board Display-Joycoder Board RTU100 KTZ303950 Front Key Board Front Key Board RTU100 KTZ303966 Front Key Board with cable Front Key Board with cable RTU100 Voluson E-Series Service Manual 9-16 5539550APB Revision 6...
Renewal Parts 9.5 Monitor + Monitor Replacement Parts Table 9-4 Monitor + Monitor Replacement Parts Item Part Name Part Number Description KTZ304059 Monitor OLED 22" (MDM300) 22" Color Image OLED Monitor complete complete Monitor Back Cover Set KTZ304102 Monitor Back Cover Set MDM3xx (22" OLED Monitor only) MDM3xx KTZ304101...
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Renewal Parts Item Part Name Part Number Description KTZ304069 Monitor Arm (Daeil) MDT30 - MDT30 Monitor Arm (Daeil) for 22” OLED Monitor 22" OLED KTZ303839 Monitor Color LCD 23” 23” Color Image LCD Monitor complete (MDM200) complete Monitor Color LCD 23” KTZ304047 (MDM210) complete KTZ303951...
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Renewal Parts Item Part Name Part Number Description KTZ303879 Monitor Arm (Daeil) MDT20 - MDT20 Monitor Arm (DAEIL) with trapezoidal mounting 23" LCD plate for 23” LCD Monitor KTZ304089 Monitor Arm (Ergotron) - 23" Monitor Arm (Ergotron) for 23” LCD Monitor Monitor Cable Set MDT20 KTZ303952 MDT20 Monitor Cable Set for 23”...
Renewal Parts 9.6 Main Power Modules Table 9-5 Main Power Modules Item Part Name Part Number Description KTZ303892 RSP3-3c - Power Supply Power Supply Module (RSP) EC300 Fuse Set KTZ280043 Fuses for Power Supply (T1.25A, T1.6A, T10A and T15A; 10 pcs. each = 40) 9.7 Main Board Module Content in this section 9.7.1 FrontEnd (US-Part) Components - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-21...
Renewal Parts 9.7.1 FrontEnd (US-Part) Components Table 9-6 FrontEnd (US-Part) Components Item Part Name Part Number Description KTZ303953 RTF100-EC300 Probe Probe Control Assembly (Voluson E6 only Control Board RTF200-EC300 Probe KTZ303954 Probe Control Assembly (Voluson E8 only Control Board KTZ303955 RTF300-EC300 Probe Probe Control Assembly ( Voluson E10, compatible to all Control Board...
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Renewal Parts Item Part Name Part Number Description KTZ304082 RTF441-EC320 Probe Probe Control Assembly ( compatible to all versions Control Board RSE10 Pencil Probe Board KTZ302856 Pencil Probe Board KTZ303916 RFM201 FE-Mainboard FE-Mainboard; without MUX without MUX KTZ303915 RFM221 FE-Mainboard + FE-Mainboard + CW-steerable;...
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Renewal Parts Item Part Name Part Number Description KTZ304074 RFM423-EC320 FE- FE-Mainboard + CW-steerable without MUX, compatible Mainboard without MUX to all versions RSX10 - Extension Board for KTZ303250 Extension Board for FE-Mainboard RFM RSX110 - Extension Board KTZ303759 Extension Board for FE-Mainboard RFM (Voluson E6 only for RFM RSX20 - Extension Board for KTZ303054...
Renewal Parts 9.7.2 BackEnd (PC-Part) Components Table 9-7 BackEnd (PC-Part) Components Item Part Name Part Number Description Graphic Card 5 EC300, KTZ304029 Graphic Card for PC-Motherboard GTX750 Graphic Card 6, EC320 KTZ304076 Graphic Card for PC-Motherboard GTX950 KTZ304106 Graphic Card 7 EC3x0, Graphic Card for PC-Motherboard GTX1050 KTZ208791...
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Renewal Parts Item Part Name Part Number Description KTZ134698 Fan Set (2 fan) for PC - Fan for PC-box (2 fan) - BackEnd BackEnd KTZ303830 Back End Processor (BEP) Kit contains ATX Motherboard "ADVANTECH", CPU Kit, EC300 (BT15/BT16), incl. cooler, RAM, Fan(s), housing + internal cables housing and cables premounted Back End Processor (BEP)
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Renewal Parts Item Part Name Part Number Description KTZ304107 Back End Processor (BEP) Kit contains Motherboard, CPU cooler, RAM, Fan(s), Kit, EC330 (BT18), incl. housing + internal cables premounted housing and cables PC-Cover plate for GES35 KTZ304108 PC-Cover plate for GES35 (I/O panel and Video Converter Board) RTB50.P1 - Distribution KTZ303930...
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Renewal Parts Item Part Name Part Number Description KTZ303517 RTV30 - Video Management Video Management Board Board KTZ303754 GES30 - External I/O External Rear Panel incl. VGA, USB, Network and S- Connection Panel Video cables to the Voluson E-Series system (internal) KTZ304105 GES35 - I/O Panel and Video External I/O Panel and Video Converter Board (RTV35)
Renewal Parts 9.8 Options and Upgrades Table 9-8 Software Options and Upgrades Item Part Name Part Number Description System/Boot DVD EC330 KTZ304119 bootable DVD for System HDD recovery (BT18 - Ext.0, 18.0.0) Contents: SP with newest MS patches, Linux rescue partition, System C: Image (Windows 10), UISApp, Backup, EUM, Database Repair Tool, etc.
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Renewal Parts Item Part Name Part Number Description VOCAL II - Volume H48681FN encrypted Software Option string (password) Calculation Advanced VCI - Volume H48681FP encrypted Software Option string (password) Contrast Imaging STIC “Basic” - Spatio- H48681FS encrypted Software Option string (password) Temporal Image Correlation Coded Contrast Imaging - H48681FT...
Renewal Parts Item Part Name Part Number Description Swiss Key Cap Kit KTZ304060 kit includes special native language keys South Slavic Key Cap Kit KTZ304086 kit includes special native language keys A sales order has to be obtained for item 605 - 635! Note Software Options (item 602 - 618): Once the order has been processed, the option string can be either entered by the customer, FE or Applications support.
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Renewal Parts Item Part Name Part Number Description KVX1 Network Cable - RoHS KTZ280284 Network Cable from external rear panel (GES) to the Voluson E-Series (internal) rear panel Cable DVI (M) to HDMI (M) KTZ303895 Cable DVI (M) to HDMI (M), 30 cm Cable HDMI (M) to HDMI (M) KTZ304110 Cable HDMI (M) to HDMI (M)
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Renewal Parts Item Part Name Part Number Description Power Cord - Europe 230V KTZ220388 Power Cord Europe 230V/240V used at Mains Input Connector C14 (10A type) Power Cord - USA (Hops. KTZ220389 Power Cord USA Hospital Grade used at Mains Input grade) Connector C14 (10A type) Power Cord - Japan (Hops.
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Renewal Parts Item Part Name Part Number Description Power Cord - United KTZ220476 Power Cord United Kingdom (UK) 240V used at Mains Kingdom (UK) Input Connector C14 (10A type) Power Cord - South Africa KTZ220477 Power Cord South Africa used at Mains Input Connector C14 (10A type) Power Cord - Argentina KTZ220478...
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Renewal Parts Item Part Name Part Number Description Power Cord - Denmark KTZ220481 Power Cord Denmark used at Mains Input Connector C14 (10A type) 2 pcs. Power Cord - Brazil KTZ280185 Power Cord Brazil used at Mains Input Connector C14 (10A type) Power Cord - Extension KTZ301990...
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Renewal Parts Item Part Name Part Number Description Console Cable Set RTU100 KTZ303943 Console Cable Set RTU100 cable LVDS cable Backplane -> Display cable USB-A -> USB-mini cable Main <-> Satellite cable Main -> Backplane cable USB-A <-> USB-B, white cable USB-A <->...
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Renewal Parts Item Part Name Part Number Description KTZ303754 GES30 External I/O External Rear Panel incl. VGA, USB, Network and S- Connection Panel Video cables to the Voluson E-Series system (internal) KTZ304077 Cable Harness 3 EC3xx Cable Harness 3 (Grounding, Console, Monitor DVI, USB3.0, USB UI and USB Hub cable), cable tube, tie- wraps, etc.
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Renewal Parts Item Part Name Part Number Description KTZ300182 DeskJet Color Printer DeskJet Color Line Printer Bluetooth incl. Ink, Bluetooth H48661MT Bluetooth (HP Officejet 100) Adapter(s) + power cable US and EU KTZ303932 Printer Box Extension (for Additional Printer Box for Color Printer A6, incl. mounting H48691WX Color Printer) plates and screws...
Renewal Parts Item Part Name Part Number Description 066E8922 Color Laser Printer (HP Color Laser Printer for 220V systems LaserJet M452dn) KTZ304096 Color Laser Printer (HP LaserJet M452nw), Wi-Fi H48701EZ Direct 066E8923 Color Laser Printer (HP Color Laser Printer for 110V systems LaserJet M452dn) KTZ304097 Color Laser Printer (HP...
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Renewal Parts Item Part Name Part Number Description 2411544 USB Stick USB Flash Memory Stick H48651TB Wireless Network Interface KTZ196269 Wireless Network Interface (“Netgear” WG111v3 WLAN H48671DT Adapter) obsolete, please order PNo 5737413 except for systems located in Brazil and (South)Korea USB-WLAN Stick Japan KTZ280076 USB-WLAN Stick Japan...
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Renewal Parts Item Part Name Part Number Description KTZ304009 ECG-preamplifier (MAN30) consists of ECG-preamplifier and patient connection cable H48691LN ECG patient cable KTZ303297 ECG patient cable, IEC Type Illustrations may not correspond to the actual product! Note Voluson E-Series Service Manual 9-41 5539550APB Revision 6...
Renewal Parts 9.10.3 Optional Equipment Table 9-12 Optional Peripherals and Accessories - Optional Equipment Item Part Name Part Number Description H48671WN Isolation Transformer kit Isolation Transformer kit for Secondary Monitor incl. power cord set for US, EU and ROW (rest of world), monitor power cable, fuses, documentation, etc.
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Renewal Parts Item Part Name Part Number Description UPS (Uninterruptible Power H48691PD Medical-grade UPS protection with built-in line-interactive Supply) for 100-130V AC voltage regulation (corrects brownouts as low as 82V and countries overvoltages as high as 142V back to normal 120V levels).
Renewal Parts Part Name Part No. - Voluson E8 Part No. - Voluson E6 Part No. - Voluson E10 Basic User Manual - Korean H48691UK H48691TA H48691GZ Basic User Manual - Chinese H48691UL H48691TB H48691HN Basic User Manual - Indonesian H48691UM H48691TC H48691HA...
Renewal Parts Part Name Part No. - Voluson E8 Part No. - Voluson E6 Part No. - Voluson E10 Basic User Manual - Serbian H48701AM H48701CC H48701DN Basic User Manual - Japanese H48701AN H48701CD H48701DP Basic User Manual - Korean H48701AP H48701CE H48701DR...
Renewal Parts Part Name Part No. - Voluson E8 Part No. - Voluson E6 Part No. - Voluson E10 Basic User Manual - Estonian H48701KF H48701LT H48701HT Basic User Manual - Slovakian H48701KG H48701LU H48701HU Basic User Manual - Romanian H48701KH H48701LW H48701HW...
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Renewal Parts Part Name Part No. - Voluson E8 Part No. - Voluson E6 Part No. - Voluson E10 Basic User Manual - Turkish H48701SK H48701PR H48701TY Basic User Manual - Czech H48701SL H48701PS H48701TZ Basic User Manual - Hungarian H48701SM H48701PT H48701UA...
Renewal Parts 9.12.5 CW-Doppler - Pencil Probes Table 9-17 CW-Doppler - Pencil Probes Item Part Name Part Number Description KTZ280051 Continuous Wave (CW) Doppler pencil probe with a H4830JE center frequency of 2.0 MHz (no B-image), 2 Elements Applications: Cardiology (suprasternal), Peripheral Vascular, Neurology KTZ280050 Continuous Wave (CW) Doppler pencil probe with a...
Renewal Parts 9.13 Biopsy Needle Guides Table 9-18 2D Curved Array Transducers Item Part Name Part Number Description ****** E8385MJ disposable Biopsy needle guide for probe IC5-9-D needle diameter: 16-18GA (gauge); 1.2 - 1.6 mm (disposable) ****** H40412LN reusable Biopsy needle guide for probe IC5-9-D needle diameter: <...
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Renewal Parts Item Part Name Part Number Description eM6C Biopsy Starter Kit H48681MK Biopsy Starter Kit for Matrix probe eM6C needle diameter: 8.5FR, 14-23GA (gauge); > 0.6 mm - < 2.1 mm eM6C G2 Biopsy Starter Kit H48701MP Biopsy Starter Kit for Matrix probe eM6C G2 needle diameter: 8.5FR, 14-23GA (gauge);...
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Renewal Parts Item Part Name Part Number Description RAB6 Biopsy Starter Kit H48681ML Biopsy Starter Kit for UltraLight probe RAB6-D needle diameter: 8.5FR, 14-23GA (gauge); > 0.6 mm - < 2.1 mm 4C Multi-angle bracket E8385NA Non Sterile Multi Angle Bracket needle guide starter kit for probe 4C-D needle diameter: 8.5FR, 14-23GA (gauge);...
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Renewal Parts Item Part Name Part Number Description 9L Multi-angle bracket H4906BK Non Sterile Multi Angle Bracket needle guide for probe 9L-D needle diameter: 8.5FR, 14-23GA (gauge); > 0.6 mm - < 2.1 mm ML6-15D Biopsy kit H40432LJ Non Sterile Multi Angle Bracket needle guide for probe ML6-15-D needle diameter: 8.5FR, 14-23GA (gauge);...
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When covers are removed, EMI may be present. Caution To ensure the mutual protection and safety of GE service personnel and our customers, all equipment and work areas must be clean and free of any hazardous contaminants before a service engineer starts a repair.
Testing results, corrective action and the effects of corrective action must be documented and maintained on the site. Your GE service representative can help you with establishing, performing and maintaining records for a quality assurance program. Please contact us for coverage information and/or price for service.
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Care and Maintenance Table 10-1 customer care schedule Item Service at indicated Time D W M A Notes Air Filter Grid Remove the filter grid and clean the air filter grid with • more frequently depending on your vacuum cleaner from outside. environment Air Filter Grid Remove filter grid, back top cover and back cover and...
Care and Maintenance Item Service at indicated Time D W M A Notes Measurement Accuracy • Also after corrective maintenance or Checks as required by your facilities QA program. Probe/Phantom Checks Check gain changes, vary the focus and check • Also after corrective maintenance or reaction on screen.
Care and Maintenance 10.4 System Maintenance 10.4.1 Preliminary Checks The preliminary checks take about 15 minutes to perform. Refer to the Voluson E-Series user documentation whenever necessary. Table 10-3 system checks Step Item Description Ask and Listen Ask the customer if they have any problems or questions about the equipment. •...
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Care and Maintenance 10.4.2.2 Peripheral/Option Checks If any peripherals or options are not part of the ultrasound system configuration, the check can be omitted. Refer to Section 3.8 "On-board optional Peripherals" on page 3-49 for a list of approved peripherals. Table 10-5 approved peripheral/hardware option functional checks Step Item...
Care and Maintenance 10.4.3 Physical Inspection Table 10-7 physical checks Step Item Description Labeling Verify that all ultrasound system labeling is present and in readable condition. Covers Where applicable, verify all covers are secured in place and are properly aligned with other covers. Replace any covers that are damaged.
The Voluson E-Series system user manuals and various probe handling cards provide a complete description of probe care, maintenance, cleaning and disinfection. Ensure that you are completely familiar with the proper care of GE probes. Ultrasound probes can be easily damaged by improper handling. Review the Basic User Manual of Voluson E-Series for more details.
Care and Maintenance Caution Follow the Care Card instructions supplied with each probe (inside the probe boxes) for disinfectants and gels that are compatible with the surface material of the probes. For the latest list of compatible cleaning solutions and disinfectants refer to: http://www.gehealthcare.com/ Note transducers.
Compare all safety-test results with safety-test results of previously performed safety tests (e.g., last year ect). In case of unexplainable abrupt changes of safety-test results consult experienced authorized service personnel or GE for further analysis. Caution To avoid electrical shock, the Voluson E-Series system under test must not be connected to other electrical equipment.
Care and Maintenance 10.6.2 Leakage Current Limits The following acceptance limits and test conditions are summarized from IEC 60601 including national deviations and IEC 62353 and in some cases are lower than that specified by the standards. Table 10-10 leakage current limits Leakage Current Test System Power Grounding/PE Conductor...
Care and Maintenance Table 10-12 equipment type and test definitions Applied Parts (AP) Parts or accessories that contact the patient to perform their function. For ultrasound equipment, this includes transducers and ECG leads and e-TRAX Needle Sensor. Type BF Type BF Applied Part (man in the box) symbol is in accordance with IEC 60417-5333. e.g., ultrasound probes which are marked with the 'man in box' BF symbol Type BF Type BF defibrillation proof Applied Part (man in the box with paddle) symbol is in...
Care and Maintenance 10.6.4 Grounding Continuity Danger : Electric Shock Hazard! The patient or operator MUST NOT come into contact with the equipment during this test. Measure the resistance from the third pin of the attachment plug to the exposed metal parts of the case. The ground wire resistance should be less than 0.2 ohms.
Care and Maintenance 10.6.5 Chassis Leakage Current Test Warning: Electric Shock Hazard! When the meter's ground switch is OPEN, DO NOT touch the Voluson E-Series system! Caution: Equipment damage possibility! Never switch the Polarity and the status of Neutral when the Voluson E-Series system is powered ON. Power off the Voluson E-Series system, allow the stored energy to bleed down, and turn the circuit breaker off BEFORE switching the "POLARITY"...
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Care and Maintenance Follow the test conditions described for respective test points shown in the table below. Table 10-13 chassis leakage current test condition Test Condition Test Point (image) Potential equilibrium connector (rear of system, on power supply RSP) Monitor housing (mounting screw for LCD Monitor housing, rear of monitor) Probe connector (probe mounting receptacle on front of system) 10.6.5.3 Data Sheet for Enclosure/Chassis Leakage Current...
Care and Maintenance 10.6.6 Isolated Patient Lead (Source) Leakage-Lead to Ground Caution: Equipment damage possibility! Never switch the Polarity when the Voluson E-Series system is powered ON. Be sure to turn the Voluson E- Series system power OFF before switching the polarity using the POLARITY switch. 10.6.6.1 Definition This test measures the current which would flow to ground from any of the isolated ECG leads.
Care and Maintenance 10.6.7 Isolated Patient Lead (Source) Leakage-Lead to Lead This test is also known as Patient Auxiliary Current. Select and test each of the ECG lead positions (except ALL) on the LEAD selector, testing each to the power and ground condition combinations found in: •...
Care and Maintenance 10.6.8 Isolated Patient Lead (Sink) Leakage-Isolation Test Select the ALL position on the LEAD selector since the test is performed with mains applied to all ECG leads at the same time. Caution Line voltage is applied to the ECG leads during this test. To avoid possible electric shock hazard, the system being tested must not be touched by patients, users or anyone while the ISO TEST switch is depressed.
Care and Maintenance 10.6.9 Probe (Source) Leakage Current Test Warning Do not use the probe if the insulating material has been punctured or otherwise compromised. Integrity of the insulation material and patient safety can be verified by safety testing according to IEC60601-1. 10.6.9.1 Definition This test measures the current that would flow to ground from any of the probes through a patient who is being scanned and becomes grounded by touching some other grounded surface.
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Care and Maintenance The ultrasound probes imaging area is immersed in the Saline solution along with a grounding probe from the test meter to complete the current path. This test is also known as Patient Leakage Current. Turn the Voluson E-Series system OFF. Connect the Safety analyzer to an AC wall outlet.
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Care and Maintenance The actual location of the test probe may vary by system. Measurements should be recorded for each probe under the set of test conditions. Record all data and keep the record of the results with other hard copies of maintenance data. Table 10-17 Typical Data Format for recording Probe (source) Leakage Current Unit under Test: Date of Test:...
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Care and Maintenance 10.6.9.3 Isolated Probe (Sink) Leakage-Isolation Test Warning Do not use the probe if the insulating material has been punctured or otherwise compromised. Integrity of the insulation material and patient safety can be verified by safety testing according to IEC60601-1. Caution Line voltage is applied to the ultrasound probe during this test.
Care and Maintenance 10.7 When there's too much Leakage Current... 10.7.1 AC/DC fails Where applicable, check the AC/DC adapter and its cable. Replace a new one if any portion is defective. 10.7.2 Chassis fails Check the ground on the power cord and plug for continuity. Ensure the ground is not broken, frayed, or intermittent.
Care and Maintenance 10.8 Ultrasound Equipment Quality Check Contact your GE Service Representative to perform Equipment and Image Quality Checks. Voluson E-Series Service Manual 10-24 5539550APB Revision 6...
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