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Incorrect handling could cause serious hazard, such as death, serious injury, etc. with a high probability.
Incorrect handling could cause serious hazard depending on the conditions.
Do not connect the power cord to an intermediate point, use an extension cord, or connect multiple devices to a single AC outlet.
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Make sure the power plug is free of dirt and insert it securely into the outlet.
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Do not bundle, pull, or modify the power cord, and do not apply heat or place heavy objects on it.
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Do not turn the breaker OFF/ON or disconnect/connect the power plug during operation.
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Do not expose your body directly to cool air for a prolonged length of time.
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The unit should not be installed, relocated, disassembled, altered, or repaired by the user.
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When installing, relocating, or servicing the unit, make sure that no substance other than the specified refrigerant (R410A) enters the refrigerant circuit.
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Do not touch the air inlet or the aluminum fins of the indoor/outdoor unit.
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Do not use insecticides or flammable sprays on the unit.
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Do not expose pets or houseplants to direct airflow.
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Do not place other electric appliances or furniture under the indoor/outdoor unit.
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Do not leave the unit on a damaged installation stand.
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Do not step on an unstable bench to operate or clean the unit.
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Do not pull the power cord.
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Do not charge or disassemble the batteries, and do not throw them into a fire.
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Do not operate the unit for more than 4 hours at high humidity (80% RH or more) and/or with windows or outside door left open.
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Do not use the unit for special purposes, such as storing food, raising animals, growing plants, or preserving precision devices or art objects.
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Do not expose combustion appliances to direct airflow.
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Never put batteries in your mouth for any reason to avoid accidental ingestion.
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Before cleaning the unit, switch it OFF and disconnect the power plug or turn the breaker OFF.
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When the unit will be unused for a long time, disconnect the power plug or turn the breaker OFF.
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Replace all batteries of the remote controller with new ones of the same type.
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If the battery fluid comes in contact with your skin or clothes, wash them thoroughly with clean water.
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Ensure that the area is well-ventilated when the unit is operated together with a combustion appliance.
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Turn the breaker OFF when you hear thunder and there is a possibility of a lightning strike.
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After the air conditioner is used for several seasons, perform inspection and maintenance in addition to normal cleaning.
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: Be sure not to do.
: Be sure to follow the instruction.
: Never insert your finger or stick, etc.
: Never step onto the indoor/outdoor unit and do not put anything on them.
: Danger of electric shock. Be careful.
: Be sure to disconnect the power supply plug from the power outlet.
: Be sure to shut off the power.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. | |
Children should be supervised to ensure that they do not play with the appliance. | |
Do not insert your finger, a stick, or other objects into the air inlet or outlet. • This may cause injury, since the fan inside rotates at high speeds during operation. | |
In case of an abnormal condition (such as a burning smell), stop the air conditioner and disconnect the power plug or turn the breaker OFF. • A continued operation in the abnormal state may cause a malfunction, fire, or electric shock. In this case, consult your dealer. | |
When the air conditioner does not cool or heat, there is a possibility of refrigerant leakage. In this case, consult your dealer. If a repair involves recharging the unit with refrigerant, ask the service technician for details. • The refrigerant used in the air conditioner is safe. Normally, it does not leak. However, if refrigerant leaks and comes in contact with a heat source such as a fan heater, kerosene heater, or cooking stove, it will create a harmful gas. | |
The user should never attempt to wash the inside of the indoor unit. Should the inside of the unit require cleaning, contact your dealer. • Unsuitable detergent may cause damage to plastic material inside the unit, which may result in water leakage. Should detergent come in contact with electrical parts or the motor, it will result in a malfunction, smoke, or fire. | |
Do not operate switches with wet hands. • This may cause electric shock. | |
Do not clean the air conditioner with water or place an object that contains water, such as a flower vase, on it. • This may cause fire or electric shock. | |
Do not step on or place any object on the outdoor unit. • This may cause injury if you or the object falls down. |
Dirty filters cause condensation in the air conditioner which will contribute to the growth of fungi such as mold. It is therefore recommended to clean air filters every 2 weeks.
Consult your dealer for installing the air conditioner. • It should not be installed by the user since installation requires specialized knowledge and skills. An improperly installed air conditioner may cause water leakage, fire, or electric shock. | |
Provide a dedicated power supply for the air conditioner. • A non-dedicated power supply may cause overheating or fire. | |
Do not install the unit where flammable gas could leak. • If gas leaks and accumulates around the unit, it may cause an explosion. | |
Ground the unit correctly. • Do not connect the ground wire to a gas pipe, water pipe, lightning rod, or a telephone ground wire. Improper grounding may cause electric shock. |
Install a Ground Fault Interrupt (GFI) circuit breaker depending on the installation location of the air conditioner (such as highly humid areas). • If the Ground Fault Interrupt (GFI) breaker is not installed, it may cause electric shock. | |
Ensure that the drain water is properly drained. • If the drain passage is improper, water may drip down from the indoor/outdoor unit, wetting and damaging the furniture. |
In case of an abnormal condition
Immediately stop operating the air conditioner and consult your dealer.
Outdoor units may be different in appearance.
Only use the remote controller provided with the unit.
Do not use other remote controllers.
If two or more indoor units are installed in proximity to one another, an indoor unit that is not intended to be operated may respond to the remote controller.
Before operation: Insert the power supply plug into the power outlet and/or turn the breaker on.
Unit is preset with °F.
Press RESET while the temperature buttons are pressed.
The operation indicator lamp shows the operation state of the unit.
Indication | Operation state | Room temperature |
The unit is operating to reach the set temperature | About 4°F (2°C) or more away from set temperature | |
The room temperature is approaching the set temperature | About 2 to 4°F (1 to 2°C) from set temperature | |
Standby mode (only during multi system operation) | — |
Lighted Blinking Not lighted
Note:
Multi system operation
Two or more indoor units can be operated by one outdoor unit. When several indoor units are operated simultaneously, cooling and heating operations cannot be done at the same time. When COOL is selected with one unit and HEAT with another or vice versa, the unit selected last goes into standby mode.
AUTO mode (Auto change over)
The unit selects the operation mode according to the difference between the room temperature and the set temperature. During AUTO mode, the unit changes mode (COOL↔HEAT) when the room temperature is 4°F (2°C) away from the set temperature for more than 15 minutes.
Note:
Auto Mode is not recommended if this indoor unit is connected to a MXZ type outdoor unit. When several indoor units are operated simultaneously, the unit may not be able to switch operation mode between COOL and HEAT. In this case, the indoor unit becomes standby mode (Refer to table of Operation indicator lamp).
COOL mode
Enjoy cool air at your desired temperature.
Note:
Do not operate COOL mode at very low outside temperatures (less than 14°F [-10°C]). Water condensed in the unit may drip and wet or damage furniture, etc.
DRY mode
Dehumidify your room. The room may be cooled slightly.
Temperature cannot be set during DRY mode.
HEAT mode
Enjoy warm air at your desired temperature.
When the remote controller cannot be used...
Emergency operation can be activated by pressing the emergency operation switch (E.O.SW) on the indoor unit.
Each time the E.O.SW is pressed, the operation changes in the following order:
Operation indicator lamp
Set temperature: 75°F (24°C)
Fan speed: Medium
Horizontal vane: Auto
Note:
The first 30 minutes of operation is test run. Temperature control does not work, and fan speed is set to High.
If a power failure occurs or the main power is turned off during operation, "Auto restart function" automatically starts operation in the same mode as the one set with the remote controller just before the shutoff of the main power. When timer is set, timer setting is cancelled and the unit starts operation when power is resumed.
If you do not want to use this function, please consult the service representative because the setting of the unit needs to be changed.
Press to select fan speed. Each press changes fan speed in the following order:
Note:
Multi system operation
When several indoor units are operated simultaneously for heating operation, the temperature of the airfl ow may be low. In this case, it is recommended to set the fan speed to AUTO.
Press to select airflow direction. Each press changes airflow direction in the following order:
(AUTO).......... The vane is set to the most efficient airflow direction. COOL/DRY:horizontal position. HEAT:position (5).
(Manual)......... For efficient air conditioning, select the upper position for COOL/DRY, and the lower position for HEAT. If the position (4) or (5) is selected during COOL/DRY, the vane automatically moves to the upward position after 0.5 to 1 hour to prevent any condensation from dripping.
(Swing)........... The vane moves up and down intermittently.
To change the horizontal airflow direction.
Move the vertical vane manually before starting operation.
SMART SET operation
A simplified set back function enables to recall the preferred (preset) setting with a single push of the button. Press the button again and you can go back to the previous setting in an instance.
Example of use:
What is "ECONO COOL"?
Swing airflow (change of airflow) makes you feel cooler than stationary airflow. So, even though the set temperature is automatically set at 4°F (2°C) higher, it is possible to perform cooling operation with keeping comfort. As a result, energy can be saved.
Note:
Instructions:
What is "Nano platinum filter"?
Nano platinum is a ceramic particle that includes a platinum nanoparticle. The particles are incorporated into the filter material, which results in providing semipermanent antibacterial and deodorizing characteristics for the filter. Nano platinum surpasses the catechin (a bioflavonoid that is found in green tea) in performance. Nano platinum filter uses this compound not only to improve air quality but also to eliminate bacteria and viruses. This air filter has a semi-permanent lasting effect even after washing it with water.
Back side of air filter
Every 3 months:
When dirt cannot be removed by vacuum cleaning:
Every year:
Pull to remove from the air filter
Even if these items are checked, when the unit does not recover from the trouble, stop using the air conditioner and consult your dealer.
Symptom | Explanation & Check points |
Indoor Unit | |
The unit cannot be operated. |
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The horizontal vane does not move. | • Are the horizontal vanes installed correctly? • Is the fan guard deformed? |
The unit cannot be operated for about 3 minutes when restarted. | • This protects the unit according to instructions from the microprocessor. Please wait. |
Mist is discharged from the air outlet of the indoor unit. | • The cool air from the unit rapidly cools moisture in the air inside the room, and it turns into mist. |
The swing operation of the HORIZONTAL VANE is suspended for a while, then restarted. | • This is for the swing operation of the HORIZON- TAL VANE to be performed normally. |
The airflow direction changes during operation. The direction of the horizontal vane cannot be adjusted with the remote controller. | • When the unit is operated in COOL or DRY mode, if the operation continues with air blowing down for 0.5 to 1 hour, the direction of the airflow is automatically set to upward position to prevent water from condensing and dripping. • In the heating operation, if the airflow temperature is too low or when defrosting is being done, the horizontal vane is automatically set to horizontal position. |
The operation stops for about 10 minutes in the heating operation. | • Outdoor unit is in defrost. Since this is completed in max.10 minutes, please wait. (When the outside temperature is too low and humidity is too high, frost is formed.) |
The unit starts operation by itself when the main power is turned on, but hasn't received sign from the remote controller. | • These models are equipped with an auto restart function. When the main power is turned off without stopping the unit with the remote controller and is turned on again, the unit starts operation automatically in the same mode as the one set with the remote controller just before the shutoff of the main power. Refer to "Auto restart function". |
The indoor unit discolors over time. | • Although plastic turns yellow due to the influence of some factors such as ultraviolet light and temperature, this has no effect on the product functions. |
Multi system | |
The indoor unit which is not operating becomes warm and a sound, similar to water flowing, is heard from the unit. | • A small amount of refrigerant continues to flow into the indoor unit even though it is not operating. |
When heating operation is selected, operation does not start right away. | • When operation is started during defrosting of outdoor unit is done, it takes a few minutes (max. 10 minutes) to blow out warm air. |
Outdoor Unit | |
The fan of the outdoor unit does not rotate even though the compressor is running. Even if the fan starts to rotate, it stops soon. | • When the outside temperature is low during cooling operation, the fan operates intermittently to maintain sufficient cooling capacity. |
Water leaks from the outdoor unit. | • During COOL and DRY operations, pipe or pipe connecting sections are cooled and this causes water to condense. • In the heating operation, water condensed on the heat exchanger drips down. • In the heating operation, the defrosting operation makes ice forming on the outdoor unit melt and drip down. |
White smoke is discharged from the outdoor unit. | • In the heating operation, vapor generated by the defrosting operation looks like white smoke. |
Remote controller | |
The display on the remote controller does not appear or it is dim. The indoor unit does not respond to the remote control signal. | • Are the batteries exhausted? • Is the polarity (+, -) of the batteries correct? • Are any buttons on the remote controller of other electric appliances being pressed? |
Does not cool or heat | |
The room cannot be cooled or heated sufficiently. | • Is the temperature setting appropriate? • Is the fan setting appropriate? Please change fan speed to High or Super High. • Are the filters clean? • Is the fan or heat exchanger of the indoor unit clean? • Are there any obstacles blocking the air inlet or outlet of the indoor or outdoor unit? • Is a window or door open? • It may take a certain time to reach the setting temperature or may not reach that depending on the size of the room, the ambient temperature, and the like. |
The room cannot be cooled sufficiently. | • When a ventilation fan or a gas cooker is used in a room, the cooling load increases, resulting in an insufficient cooling effect. • When the outside temperature is high, the cooling effect may not be sufficient. |
The room cannot be heated sufficiently. | • When the outside temperature is low, the heating effect may not be sufficient. |
Air does not blow out soon in the heating operation. | • Please wait as the unit is preparing to blow out warm air. |
Airflow | |
The air from the indoor unit smells strange. | • Are the filters clean? • Is the fan or heat exchanger of the indoor unit clean? • The unit may suck in an odor adhering to the wall, carpet, furniture, cloth, etc. and blow it out with the air. |
Sound | |
Cracking sound is heard. | • This sound is generated by the expansion/contraction of the front panel, etc. due to change in temperature. |
"Burbling" sound is heard. | • This sound is heard when the outside air is absorbed from the drain hose by turning on the range hood or the ventilation fan, making water flowing in the drain hose to spout out. This sound is also heard when the outside air blows into the drain hose in case the outside wind is strong. |
Mechanical sound is heard from the indoor unit. | • This is the switching sound in turning on/off the fan or the compressor. |
The sound of water flowing is heard. | • This is the sound of refrigerant or condensed water flowing in the unit. |
Hissing sound is sometimes heard. | • This is the sound when the flow of refrigerant inside the unit is changed. |
In the following cases, stop using the air conditioner and consult your dealer.
When using the air conditioner again:
Avoid installing the air conditioner in the following places.
The installation location of the outdoor unit should be at least 10 ft. (3 m) away from the antennas for TV sets, radios, etc. In areas where the reception is weak, provide greater space between the outdoor unit and the antenna of the affected device if operation of the air conditioner interferes with radio or TV reception.
To prevent the effects of a fluorescent lamp, keep as far apart as possible.
Keep a space to prevent the picture distortion or the noise.
For the optimum efficiency and to extend the life time of using, the outdoor unit should be installed in a well-ventilated dry place.
If you have any questions, consult your dealer.
Guaranteed operating range
Indoor | Outdoor | ||
Cooling | Upper limit | 90°F (32.2°C) DB | 115°F (46.1°C) DB |
73°F (22.8°C) WB | — | ||
Lower limit | 67°F (19.4°C) DB | 14°F (-10°C) DB | |
57°F (13.9°C) WB | — | ||
Heating | Upper limit | 80°F (26.7°C) DB | 75°F (23.9°C) DB |
— | 65°F (18.3°C) WB | ||
Lower limit | 70°F (21.1°C) DB | -4°F (-20°C) DB | |
— | -5°F (-20.6°C) WB |
DB: Dry Bulb
WB: Wet Bulb
Note:
U.S. Product Warranty and Registration Information
Congratulations on the purchase of your new Mitsubishi Electric Trane HVAC US Cooling & Heating system and thank you for trusting us with your personal comfort.
Your installing contractor may have registered your products on your behalf. To check the registration status or to complete your product registration, please visit us at http://www.metahvac.com/.
Be sure to have the model and serial number for each of your indoor and outdoor units ready before starting the registration process.
If you need assistance registering your products, call or write to us at:
Mitsubishi Electric Trane HVAC US LLC
ATTN: Customer Care Center
1340 Satellite Boulevard
Suwanee, GA 30024
Phone: 1.800.433.4822
E-mail: CustomerCare@hvac.mea.com
Mitsubishi Electric
HVAC Warranty Registration (Canada)
Congratulations on the purchase of your new Mitsubishi Electric heat pump or air conditioning system.
In order to benefit from our extended warranty, your installing contractor must register your system's products on our website on your behalf within 90 days of installation. The extended warranty covers the system's parts and compressor for an extended period from the date of installation. Product model and serial numbers are required for online registration.
To register, please ask your installing contractor to visit the warranty registration page at www.mitsubishielectricmeq.ca, complete the registration and provide you with confirmation of registration.
If you require assistance, please contact: info@mitsubishielectric.ca
MITSUBISHI ELECTRIC CORPORATION
HEAD OFFICE: TOKYO BUILDING, 2-7-3, MARUNOUCHI, CHIYODA-KU, TOKYO 100-8310, JAPAN
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Mitsubishi MSZ-GL12NA Manual. Remote control, Specs etc.
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