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Cisco 7970G User Manual
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Cisco 7970G User Manual

Cisco 7970G User Manual

Unified ip phone (sccp) for cisco unified communications manager express 4.3
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Download this manual See also: Administration Manual, Installation Manual
U
G
SER
UIDE
Cisco Unified IP Phone Guide 7970G/7971G (SCCP) for
Cisco Unified Communications Manager Express 4.3
1
Overview
2
Operating Your Phone
3
Phone Features Index

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Summary of Contents for Cisco 7970G

  • Page 1 UIDE Cisco Unified IP Phone Guide 7970G/7971G (SCCP) for Cisco Unified Communications Manager Express 4.3 Overview Operating Your Phone Phone Features Index...

  • Page 2: Physical Layout

    Overview This guide provides phone, soft key, and features descriptions for the Cisco Unified IP Phone 7970G/7971G Skinny Client Control Protocol (SCCP)multi-line touch-screen phones. Physical Layout Your Cisco Unified IP Phone 7970 and Cisco Unified IP Phone 7971 provides touch-screen access, in addition to soft keys and...

  • Page 3: Display Button

    Display button Awakens the touch screen from sleep mode or disables it for cleaning. Messages button Auto-dials your voice message service (varies by service). Directories button Opens or closes the Directories menu. Use it to access call logs and directories. Help button Activates the Help menu.

  • Page 4: Connecting Your Phone

    Connecting Your Phone This section shows how to use the connectors on your Cisco IP phone. 9 10 10/100/1000 SW 10/100/1000 PC DC48V DC adapter port (DC48V) AC-to-DC power supply AC power cord Network port (10/100 Access port (10/100 1. Your phone may show 10/100/1000. Handset port Headset port Reserved for future use...

  • Page 5: Adjusting The Handset Rest

    Adjusting the Handset Rest When you connect your phone, you can adjust the handset rest so that the receiver will not slip out of the cradle. Use the following method to adjust the handset: 1. Set the handset aside and pull the square plastic tab from the handset rest. 2.

  • Page 6: Choosing Touch Screen Items

    Choosing Touch Screen Items To choose items on your phone’s touch screen, use one of the following methods: • By touch, press (or tap) touch-sensitive items on the touch screen with your fingertip. Use only your fingertip to press the touch screen, as using any other objects could damage the display.

  • Page 7: Line And Call Icons

    Line and Call Icons The difference between lines and calls is as follows: • Lines—Each corresponds to a directory number that others can use to call you. Your phone can support up to eight lines. To see your phone lines, look at the right side of your touch screen. You have as many lines as you have directory numbers and phone line icons: •...

  • Page 8: Placing A Call-Additional Options

    2. Press the listing on the touch screen. To dial on-hook, without a dial tone (predial), enter a number, then go off-hook by lifting the handset, pressing the number on the touch screen, or pressing Dial, When you predial, your phone tries to anticipate the number you are dialing by displaying matching numbers (if available) from your Placed Calls log.

  • Page 9: Ending A Call

    Ending a Call To hang up while using the handset, return the handset to its cradle. Or press EndCall. To hang up while using a headset, press To hang up while using the speakerphone, press To hang up one call, and preserve another call on the same line, press EndCall. If necessary, remove the call from hold first. Using Hold and Resume Engaging the Hold feature typically generates music or a beeping tone.

  • Page 10: Transferring Calls To Voice Mail

    Transferring Calls To transfer a call without talking to the transfer recipient, use the following method: 1. From an active call, press Transfer. 2. Enter the target number. 3. Press Transfer again to complete the transfer or EndCall to cancel. If your phone supports on-hook transfer, you can alternately complete the transfer by hanging up.

  • Page 11: Standard Conference Calls

    2. Press the DND soft key. A display text message indicates that the phone is in Do-Not-Disturb mode. Note Pressing the DND soft key immediately forwards the call to the call-forward destination set on the phone. If the call-forward destination is not set, pressing the DND soft key disables the ringer. To deactivate the Do-Not-Disturb feature, repeat Steps 1 and 2.

  • Page 12: Starting Or Joining A Meet-Me Conference Call

    To see who started the conference, while viewing the conference list, locate the person listed at the bottom of the list with an asterisk (*) next to the name. To drop the last party added to the conference, press RmLstC. You can remove participants only if you initiated the conference call.

  • Page 13: Speed Dialing

    To see who started the conference, while viewing the conference list, locate the person listed at the bottom of the list with an asterisk (*) next to the name. To drop the last party added to the conference, press RmLstC. You can remove participants only if you initiated the conference call.

  • Page 14: Using A Shared Line

    If the PickUp soft key is not available, go off-hook to display it, then press PickUp. – If your phone supports auto-pickup, you are now connected to the call. 2. If the call rings, press Answer to connect to the call. To answer a call that is ringing on another extension outside of your group, use the following method: 1.

  • Page 15: Making And Receiving Secure Calls

    You have a limited amount of time to retrieve a parked call before it reverts to ringing at the original number. See your Note system administrator for details. Making and Receiving Secure Calls Depending on how your system administrator has configured your phone system, your phone can support making and receiving secure calls.

  • Page 16: Using A Handset, Headset, And Speakerphone

    Line is in-use. Line is idle. BLF indicator unavailable for this line. To see the state of a line listed in a call log or directory, look for one of these indicators next to the line number: Line is in-use. Line is idle.
  • Page 17 To change the ring pattern per line (flash-only, ring once, beep-only, etc.), use the following method: 1. Log in to your User Options web pages. 2. Access your call ring pattern settings. Before you can access this setting, your system administrator needs to enable it for you. Note To adjust the volume level for the phone ringer, press speakerphone buttons are off.

  • Page 18: Customizing The Touch Screen

    Customizing the Touch Screen To change the touch screen brightness, use the following method: 1. Choose > User Preferences > Brightness. 2. To make adjustments, press Up, Down or 3. Press Save, or press Cancel. To adjust the touch screen to accommodate your viewing angle, use the following method: 1.
  • Page 19 Phone Features Index The following list is an alphabetical list of features and functions for your Cisco Unified IP phone. Adjusting the Handset Rest, page 5 Answering a Call, page 8 Choosing Touch Screen Items, page 6 Cleaning and Maintaining the Touch Screen, page 6 Conference Calls, page 11 Connecting Your Phone, page 4 Customizing Rings and Message Indicators, page 16...
  • Page 20 Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

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