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Canon FAXPHONE L120 Advanced Manual
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Canon FAXPHONE L120 Advanced Manual

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Table of Contents

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Download this manual See also: Basic Manual
Advanced Fax
1
Features
Status Monitor
2
Advanced Guide
Reports and Lists
3
Troubleshooting
4
Appendix
5
Table of Contents
Please read this guide before operating this
equipment. After you finish reading this guide,
Index
store it in a safe place for future reference.
Things You Can Do
- Fax
- Copy
- Print
TOP
Back
Previous
Next
How to Use This Guide
ENG

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Summary of Contents for Canon FAXPHONE L120

  • Page 1 Advanced Fax Features Status Monitor Advanced Guide Reports and Lists Troubleshooting Appendix Things You Can Do - Fax - Copy - Print Table of Contents Please read this guide before operating this equipment. After you finish reading this guide, Index store it in a safe place for future reference.
  • Page 2 ● Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions. However, as we are constantly improving our products if you need an exact specification, please contact Canon. Table of Contents ●...
  • Page 3 Advanced Fax Features Things You Can Do Status Monitor Specify a recipient with a single button Reports and Lists Troubleshooting One-Touch Speed Dialing Appendix → Basic Guide Specify a recipient with a three-digit code Coded Speed Dialing → Basic Guide Specify multiple recipients with a single button Group Dialing...
  • Page 4 Advanced Fax Features Reject faxes from unregistered numbers Status Monitor Reports and Lists Reception Restriction Troubleshooting → p. 1-9 Send a fax to be relayed to Appendix other fax machines Relay Initiation → p. 1-14 Select a scan mode depending on the quality of image to be scanned Image Quality →...
  • Page 5 Advanced Fax Features Table of Contents Status Monitor Reports and Lists Troubleshooting 1 Advanced Fax Features... 1-1 Appendix Table of Contents Index Manuals for the Machine ...i Things You Can Do ... ii How to Use This Guide... vii Dialing Features ... 1-3 Directory Dialing ...
  • Page 6 Advanced Fax Features Status Monitor Reports and Lists 2 Status Monitor ... 2-1 Troubleshooting Appendix 3 Reports and Lists... 3-1 Table of Contents Index Relay Initiation... 1-14 Canceling Reservation ... 1-15 Canceling Jobs ... 1-16 Checking Job and Machine Status ... 2-2 Checking and Printing Transmission/Reception Results...

  • Page 7: Table Of Contents

    Advanced Fax Features 4 Troubleshooting... 4-1 Status Monitor Reports and Lists Troubleshooting Appendix 5 Appendix... 5-1 Table of Contents Index General Problems... 4-2 Paper Feeding Problems ... 4-3 Faxing Problems... 4-4 Sending Problems ... 4-4 Receiving Problems ... 4-6 Copying Problems ... 4-10 Telephone Problems ...
  • Page 8 Advanced Fax Features How to Use This Guide Status Monitor ■ Using the Top Page Reports and Lists Troubleshooting Appendix Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Table of Contents Index Back Advanced Guide Things You Can Do - Fax - Copy...
  • Page 9 Advanced Fax ■ Features Using the Chapter Topic List Status Monitor Reports and Lists Troubleshooting Advanced Fax Features Status Monitor Appendix Reports and Lists Troubleshooting Appendix Table of Contents Index Table of Contents Index Back 1 Advanced Fax Features Dialing Features... 1-3 Directory Dialing ...
  • Page 10 Advanced Fax Features The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should keep in mind when using the machine. Status Monitor WARNING Indicates a warning that may lead to death or serious injury if not observed. Reports and Lists CAUTION Explains how to avoid actions that could injure you or damage your machine.
  • Page 11 Advanced Fax Features 1 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Dialing Features... 1-3 Directory Dialing ... 1-3 Redialing... 1-4 Switching Temporarily to Tone Dialing... 1-5 Receiving Features... 1-6 Setting the Receive Mode ... 1-6 Memory Reception ...
  • Page 12 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Canceling Jobs ... 1-16 Back Previous Next...

  • Page 13: Dialing Features

    Advanced Fax Features Dialing Features Status Monitor The machine provides the following dialing features: directory dialing, redialing, and temporary tone dialing. Reports and Lists ■ Directory Dialing Directory dialing allows you to search for a particular recipient Troubleshooting registered in the machine. This is useful when you lost track of which one-touch speed dialing button or coded speed dialing code the recipient you want is registered under.

  • Page 14: Redialing

    Advanced Fax Features Use [Up/Down] to find the required recipient. Press [Start] to start dialing the displayed Status Monitor recipient. Press [Stop/Reset], then [Set] to cancel sending the fax. Reports and Lists ■ Redialing Redialing can be done manually or automatically. For automatic Troubleshooting redialing, you can set how many times the machine redials and the duration of interval between redials.

  • Page 15: Switching Temporarily To Tone Dialing

    Advanced Fax ■ Features Switching Temporarily to Tone Dialing If your machine is set for pulse dialing, use the procedure below Status Monitor to switch to tone dialing to use information services (i.e., banks, airline reservations, and hotel reservations). Reports and Lists NOTE This feature is available only when using [Hook] or the handset.

  • Page 16: Receiving Features

    Advanced Fax Features Receiving Features Status Monitor You can set the receive mode that suits your needs. The machine also provides the following receiving features: memory reception, reception restriction, and remote Reports and Lists reception. ■ Setting the Receive Mode Troubleshooting For how to determine the right mode for you, see “Set the Machine for Receiving Faxes,”...

  • Page 17: Memory Reception

    Advanced Fax Features Press [Stop/Reset] to return to standby mode. Status Monitor FAX/TEL: Optional Settings If required, change the optional settings as follows: Reports and Lists <SET RING START TIME>: Use the numeric buttons to enter the duration (0 to 30 seconds) for which the machine listens for Troubleshooting the fax tone before it starts ringing.
  • Page 18 Advanced Fax Features Use the numeric buttons to enter the time (in 24-hour format) when memory reception Status Monitor starts, then press [Set]. If you do not want to set the time, press [Set] without entering any number and skip to step 7. Reports and Lists T I M E = 2 _ : Troubleshooting...

  • Page 19: Reception Restriction

    Advanced Fax ■ Features Reception Restriction You can restrict incoming fax calls from only the numbers Status Monitor registered in the machine for speed dialing. This can help eliminate unsolicited calls. Reports and Lists NOTE – The sender’s fax number must be registered in their machine and must match the number registered in your machine for speed dialing.
  • Page 20 Advanced Fax Features Receiving a Fax Remotely Status Monitor When you receive a call, pick up the telephone. Reports and Lists Enter the two-digit remote reception ID on the keypad to start reception. When the reception is complete, hang up the Troubleshooting telephone.

  • Page 21: Additional Fax Modes

    Advanced Fax Features Additional Fax Modes Status Monitor The machine provides the following additional fax modes: broadcasting, timer sending, polling sending, polling receiving, relay initiation, and canceling reservation. Reports and Lists ■ Broadcasting Troubleshooting Broadcasting allows you to send the same document to multiple recipients.

  • Page 22: Polling Sending

    Advanced Fax Features Use the numeric buttons to enter the time of transmission (in 24-hour format), then press Status Monitor [Set]. T I M E R = 2 0 : 0 0 Reports and Lists Y E S = S E T Use the numeric buttons to enter a recipient, Troubleshooting or press [Add.

  • Page 23: Polling Receiving

    Advanced Fax Features Use [Left/Right] to select <SINGLE> or <MULTI>, then press [Set]. Status Monitor <SINGLE>: The document will be deleted after it is sent to a recipient. <MULTI>: The document will be retained in memory until manually deleted. Reports and Lists Use the numeric buttons to enter the four-digit subaddress, then press [Set].

  • Page 24: Relay Initiation

    Advanced Fax ■ Features Relay Initiation Relay initiation allows you to send a document to a remote Status Monitor machine (relay station), which in turn sends the document to other destinations. How the document is handled after it reaches the relay station depends on what function is registered Reports and Lists in the station’s subaddress.

  • Page 25: Canceling Reservation

    Advanced Fax ■ Features Canceling Reservation You can cancel sending jobs reserved in memory. Status Monitor Press [Add. Mode] twice. Reports and Lists Use [Up/Down] to select <6 CANCEL RESERV.?>, then press [Set]. Troubleshooting Use [Up/Down] to select the job you want to cancel, then press [Set].

  • Page 26: Canceling Jobs

    Advanced Fax Features Canceling Jobs Status Monitor Cancel an ongoing job (sending, receiving, or copying) as follows. To cancel sending jobs reserved in memory, see “Canceling Reservation,” on p. 1-15. Reports and Lists Press [Stop/Reset]. Troubleshooting For sending or receiving jobs, press [Set] to confirm canceling the job.

  • Page 27: Checking Job And Machine Status

    Advanced Fax Features 2 Status Monitor Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Checking Job and Machine Status ... 2-2 Checking and Printing Transmission/Reception Results... 2-2 Printing Reports and Lists ... 2-3 Checking Print and Scan Counts... 2-3 Back Previous Next...

  • Page 28: Press [Stop/Reset] To Return To Standby Mode

    Advanced Fax Features Checking Job and Machine Status Status Monitor Status monitor allows you to view and print transmission and reception results, print reports and lists, and check print and scan counts. Reports and Lists ■ Checking and Printing Transmission/ Troubleshooting Reception Results Press [Status].

  • Page 29: Summary Of Reports And Lists

    Advanced Fax ■ Features Printing Reports and Lists For information on each report or list, see “Summary of Reports Status Monitor and Lists,” on p. 3-2. Press [Status]. Reports and Lists Use [Up/Down] to select <PRINT REPORT?>, then press [Set]. Troubleshooting Use [Up/Down] to select the required report or list, then press [Set].
  • Page 30 Advanced Fax Features 3 Reports and Lists Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Summary of Reports and Lists ... 3-2 Printing Reports Automatically ... 3-3 TX RESULT REPORT ... 3-3 RX RESULT REPORT ... 3-4 ACTIVITY REPORT...

  • Page 31: Reports And Lists

    Advanced Fax Features Summary of Reports and Lists Status Monitor The machine can generate the following reports and lists. For how to manually print reports and lists, see “Printing Reports and Lists,” on p. 2-3. Reports and Lists Report/List TX RESULT REPORT Troubleshooting RX RESULT REPORT ACTIVITY REPORT...

  • Page 32: Printing Reports Automatically

    Advanced Fax Features Printing Reports Automatically Status Monitor TX RESULT REPORT, RX RESULT REPORT, and ACTIVITY REPORT can be set to print automatically. Reports and Lists ■ TX RESULT REPORT Troubleshooting Press [Menu]. Use [Up/Down] to select <REPORTING Appendix SETTING?>, then press [Set]. Use [Up/Down] to select <2 TX RESULT REPORT?>, then press [Set].

  • Page 33: Rx Result Report

    Advanced Fax Features ● RESULT: Result of transaction – OK: Transmission successful Status Monitor – NG: Transmission failed – STOP: Transmission manually canceled before completion Reports and Lists – MEM.FULL: Memory became full during transmission – JAM: Document jam occurred –...

  • Page 34: Activity Report

    Advanced Fax ■ Features ACTIVITY REPORT Status Monitor Press [Menu]. Use [Up/Down] to select <REPORTING Reports and Lists SETTING?>, then press [Set]. Use [Up/Down] to select <1 ACTIVITY REPORT?>, then press [Set]. Troubleshooting Use [Left/Right] to select <ON> or <OFF>, then press [Set].

  • Page 35: Troubleshooting

    Advanced Fax Features 4 Troubleshooting Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index General Problems ... 4-2 Paper Feeding Problems... 4-3 Faxing Problems... 4-4 Sending Problems ... 4-4 Receiving Problems... 4-6 Copying Problems ... 4-10 Telephone Problems... 4-11 Printing Problems...

  • Page 36: General Problems

    Use a different power cord, or test the cord for continuity using a voltmeter. Is the power cord plugged in securely? Unplug the machine and wait for five seconds, then plug it back in. If the LCD still remains blank, contact Canon Customer Care Center. Back Previous Next...

  • Page 37: Paper Feeding Problems

    Advanced Fax Features Paper Feeding Problems Status Monitor Paper does not feed properly. Reports and Lists Troubleshooting Appendix Multiple sheets feed together into the machine. Table of Contents Index Does the machine contain too many sheets? Make sure you load the correct quantity. (See Chapter 3, “Print Media,”...

  • Page 38: Faxing Problems

    Advanced Fax Features Faxing Problems Status Monitor ■ Sending Problems Reports and Lists Cannot send a fax. Troubleshooting Appendix Table of Contents Index Is the machine set for the correct telephone line type? Make sure the machine is set for the correct telephone line type.
  • Page 39 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Has an error occurred during transmission? Check the LCD for an error message. (See Chapter 9, “Troubleshooting,” in the Basic Guide.) Print an Activity Report and check for an error. (See “Printing Reports and Lists,”...
  • Page 40 Advanced Fax Features Errors occur frequently while sending. Status Monitor Reports and Lists ■ Troubleshooting Receiving Problems Cannot receive a fax automatically. Appendix Table of Contents Index Are the telephone lines in poor condition, or do you have a bad connection? Check if there is a device nearby that interferes with signal transmission (i.e., microwave oven).
  • Page 41 Advanced Fax Features No automatic switching between telephone and fax calls. Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Is the machine set to switch automatically between telephone and fax calls? For the machine to switch between fax and telephone calls automatically, the receive mode must be set to <FAX/TEL>, <AnsMode>, or <DRPD>.
  • Page 42 Advanced Fax Features Cannot receive a document manually. Status Monitor Reports and Lists Troubleshooting Print quality is poor. Appendix Table of Contents Index Have you disconnected the call by pressing [Start] or dialing the remote reception ID after hanging up? Always press [Start] or dial the remote reception ID before hanging up.
  • Page 43 Advanced Fax Features Received faxes print blotched or unevenly. Status Monitor Reports and Lists Troubleshooting Appendix Cannot receive using Error Correction Mode (ECM). Table of Contents Index Are the telephone lines in poor condition, or do you have a bad connection? Error Correction Mode (ECM) should eliminate such problems.

  • Page 44: Copying Problems

    Advanced Fax Features Copying Problems Status Monitor Cannot make copies. Reports and Lists Troubleshooting Appendix Table of Contents Index Have you removed the plastic seal from the toner cartridge? Make sure you remove the seal from the cartridge. (See “Install Cartridge,” in the Starter Guide.) Is the toner cartridge installed properly? Make sure the toner cartridge is installed properly.

  • Page 45: Telephone Problems

    Advanced Fax Features Telephone Problems Status Monitor Cannot dial. Reports and Lists Troubleshooting Appendix Table of Contents Index Is the telephone cable connected properly? Make sure the cable is connected properly. (See “Connect Telephone Cables and Install Handset,” in the Starter Guide.) Is the power cord plugged in securely? Check that the power cord is securely plugged into the machine and into the wall outlet.

  • Page 46: Printing Problems

    Advanced Fax Features Printing Problems Status Monitor Nothing prints. Reports and Lists Troubleshooting Appendix Printout does not match paper size. Table of Contents Index Is the power cord plugged in securely? Check that the power cord is securely plugged into the machine and into the wall outlet.
  • Page 47 Advanced Fax Features Paper jams occur. Status Monitor Reports and Lists Troubleshooting Printout is not clear. Appendix Table of Contents Index Is the correct type of paper loaded in the machine? Make sure you load paper that meets the requirements for use. (See Chapter 3, “Print Media,”...

  • Page 48: Glossary

    Advanced Fax Features 5 Appendix Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Glossary ... 5-2 Index ... 5-9 Back Previous Next...
  • Page 49 Advanced Fax Features Glossary Status Monitor Reports and Lists Alternating current. The type of electrical current available from a wall outlet. Troubleshooting Activity Report A journal of the machine’s fax transactions, both sent and received. Appendix Automatic Document Feeder (ADF) The device included in the machine that feeds the document being faxed or copied into the machine.
  • Page 50 Advanced Fax Features Dialing methods Status Monitor Ways of pressing one or more buttons to access a number to connect to an outside party or fax machine. Dialing methods include one-touch speed dialing, coded speed Reports and Lists dialing, group dialing, directory dialing, redialing, and regular dialing with the numeric buttons.
  • Page 51 Advanced Fax Features G3, Group 3 fax machine Status Monitor Defined by CCITT/ITU-T. Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted, thus reducing transmission time. G3 fax machines Reports and Lists can transmit one page in less than one minute.
  • Page 52 Advanced Fax Features Manual receiving Status Monitor A method of receiving faxes in which you answer all incoming calls using the handset. If you hear a slow beep it indicates an incoming fax transmission from another machine. Just press Reports and Lists [Start] to receive the incoming fax.
  • Page 53 Advanced Fax Features Paper feed Status Monitor Refers to guiding a sheet of paper into the machine’s paper path. Paper feeder The device in the machine that feeds recording media into the Reports and Lists machine for printing copied or faxed documents. Pause A timing entry required for registering certain long distance Troubleshooting...
  • Page 54 Advanced Fax Features Resolution The density of dots for any given output device. Expressed in Status Monitor terms of dots per inch (dpi). Low resolution causes font characters and graphics to have a jagged appearance. Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs.
  • Page 55 See Sending. See Sending. UHQ ™ (Ultra High Quality) An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity.
  • Page 56 Advanced Fax Features Index Status Monitor Symbols & Numerics Reports and Lists 1-TOUCH SPEED DIAL LIST 3-2 Troubleshooting ACTIVITY REPORT 3-2 Printing automatically 3-5 [Add. Mode] button 1-11 Appendix Additional fax modes 1-11 AnsMode 1-6 Optional settings 1-7 Broadcasting 1-11 Canceling Current job 1-16 Reserved jobs 1-15...
  • Page 57 Advanced Fax Features Reception restriction 1-9 Status Monitor Redialing 1-4 Automatically 1-4 Manually 1-4 Reports and Lists Relay initiation 1-14 Relay station 1-14 Remote reception 1-9 Troubleshooting Remote reception ID 1-9 Reports and lists 3-2 Printing automatically 3-3 Appendix Printing manually 2-3 RX RESULT REPORT 3-2 Printing automatically 3-4 Table of Contents...
  • Page 58 Reports and Lists Troubleshooting CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. Appendix CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S.

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