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D-Link DHP-W310 User Manual

D-Link DHP-W310 User Manual

Powerline av 500 wireless n mini extender

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Version 3.00 | 12/03/2015
User Manual
PowerLine AV 500 Wireless N Mini Extender
DHP-W310AV

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Table of Contents
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Summary of Contents for D-Link DHP-W310

  • Page 1 Version 3.00 | 12/03/2015 User Manual PowerLine AV 500 Wireless N Mini Extender DHP-W310AV...
  • Page 2: Preface

    Trademarks D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
  • Page 3: Table Of Contents

    LAN Settings - Static IP ..............18 Using Windows 10 ..................38 ® PLC Settings ..................19 Using Windows 8 ..................40 ® Advanced ......................20 Using Windows 7 ..................42 ® MAC Address Filter................20 Using Windows Vista ..................45 ® Advanced Wireless ................21 D-Link DHP-W310AV User Manual...
  • Page 4 Troubleshooting ................52 Wireless Basics ................54 What is Wireless? ...................55 How does wireless work? ..............55 Wireless Local Area Network (WLAN) ...........55 Networking Basics ................58 Check your IP address ..................58 Statically Assign an IP address ..............59 Technical Specifications ..............60 D-Link DHP-W310AV User Manual...
  • Page 5: Product Overview

    Section 1 - Product Overview Product Overview Package Contents D-Link DHP-W310AV PowerLine AV 500 Wireless N Mini Extender CAT5 Ethernet Cable CD-ROM with User Manual Wi-Fi Configuration Card Wi-Fi Configuration Note D-Link DHP-W310AV User Manual...
  • Page 6: System Requirements

    Internet access throughout the home. With Quality of Service (QoS) support, the performance of applications which require real-time communication, such as VoIP phonecalls and multiplayer online games, will not be compromised even while streaming Internet TV and music. D-Link DHP-W310AV User Manual...
  • Page 7 Power outlets and electrical wiring must all be part of the same electrical system. Certain electrical conditions in your home, such as wiring condition and configuration, may affect the performance of this product. Additional D-Link PowerLine AV adapters are required to add new devices to the network. A minimum of two D-Link PowerLine AV Network Adapters are required to create a network. Connecting this product to a power strip with a surge protector may adversely affect the performance of this product.
  • Page 8: Connections

    WPS button on your wireless client. RJ-45 10/100BASE-TX Ethernet Port Connects to Digital Media Devices, PCs, Game Consoles, Network Storage Devices Reset Button Press and hold the button for 5 seconds to reset to factory default. D-Link DHP-W310AV User Manual...
  • Page 9: Leds

    Wireless LED A solid light indicates that the wireless segment is ready. PowerLine LED A solid light indicates that a PowerLine connection is established. Ethernet LED A solid light indicates a connection to an Ethernet-enabled device. D-Link DHP-W310AV User Manual...
  • Page 10: Hardware Installation

    Note: Network connectivity is confirmed when the PowerLine LEDs indicators on both PowerLine devices are steadily lit. This will indicate that your network is now secure. ROOM A ROOM B ROOM C DHP-308AV iPad iPad Internet Router Notebook Notebook DHP-W310AV DHP-W310AV D-Link DHP-W310AV User Manual...
  • Page 11: Wireless Installation Considerations

    5. If you are using 2.4GHz cordless phones or wireless products such as ceiling fans, lights, and home security systems, your wireless connection may degrade dramatically or drop completely. Make sure your 2.4GHz phone base is as far away from your wireless devices as possible. The base transmits a signal even if the phone is not in use. D-Link DHP-W310AV User Manual...
  • Page 12: Powerline Installation Considerations

    4. Verify that your PowerLine devices are electrically rated to operate with the power available in your location. 5. To help prevent against electrical shock, be sure to plug the power cables into properly grounded electrical outlets. D-Link DHP-W310AV User Manual...
  • Page 13: Safety

    Keep the device out of direct sunlight. Do not cover or block the vents on the device. Make sure that the device has adequate room for ventilation. Avoid placing the device near a heater or radiator. D-Link DHP-W310AV User Manual...
  • Page 14: Configuration

    By default, Admin will be the User Name . Leave the password blank. If you receive a “Page Cannot be Displayed” error, please refer to “Troubleshooting” on page 52 for assistance. You will automatically proceed to the Setup heading after logging in. D-Link DHP-W310AV User Manual...
  • Page 15: Setup Wizard

    Use the wizard’s on-screen incstructions to conveniently set up your network if you have not yet. You can also manually configure your network. Wi-Fi settings are covered at “Wireless Settings” on page 16 and PowerLine settings are at “PLC Settings” on page 19. D-Link DHP-W310AV User Manual...
  • Page 16: Wireless Settings

    32 characters. The SSID is case- sensitive. Enable Auto The Auto Channel Scan setting can be Channel Scan: selected to allow the DHP-W310 to choose the channel with the least amount of interference. Wireless Channel: By default the channel is set to 1. The...
  • Page 17: Lan Settings

    Internet access. Contact your ISP regarding such requirements. LAN IPv6 Address This shows the current IPv6 address of the Settings: DHP-W310AV on your network. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W310AV User Manual...
  • Page 18: Lan Settings - Static Ip

    This is the Domain Name Server that looks up addresses on the Internet, you may have a specific one you need to connect to. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W310AV User Manual...
  • Page 19: Plc Settings

    Section 3 - Configuration PLC Settings This section will show you how to configure your new D-Link PowerLine AV using the web-based configuration utility. Power Saving: Power save mode. Network You can set the name of your network and to make Name: it either public or private.
  • Page 20: Advanced

    Clear: Clear the rule from the list. Note you will have to save the settings in order for it to take effect. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W310AV User Manual...
  • Page 21: Advanced Wireless

    DHP-W310AV. HT20/40 Enabling this function allows compatibility with both 802.11n devices as well as 802.11b/g at the cost of speed. Disabling Coexistence: this will give higher speeds but only allow 802.11n devices to function. D-Link DHP-W310AV User Manual...
  • Page 22: User Limit

    Limit: limiting the number of devices that can connect to the DHP-W310AV. User Limit: Enter the maximum number of clients, between 1 and 32. Save Click Save Settings to save and activate the Settings: new changes. D-Link DHP-W310AV User Manual...
  • Page 23: Tools

    This feature is disabled by default. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W310AV User Manual...
  • Page 24: System

    Save button above. Reboot the Click to reboot the DHP-W310AV. Device: Clear Language Clears any language pack that is currently installed. For more about language packs, refer to “Firmware” on page 25. Pack: D-Link DHP-W310AV User Manual...
  • Page 25: Firmware

    You can upgrade the firmware of the DHP-W310AV from this page. Make sure the firmware you would like to use is on the local hard drive of your computer. Click Browse... to locate the firmware file to be used for the update. Please check the D-Link support site for firmware updates at http://support.dlink.com.
  • Page 26: Time

    Minute, and Second and then click Save Settings. You can also click the Copy Your Computer’s Time Settings button at the bottom of the screen. Save Settings: Click Save Settings to save and activate the new changes. D-Link DHP-W310AV User Manual...
  • Page 27: System Check

    Internet connectivity. If you ping several common websites and all result in a timeout then there is likely an issue with your Internet connection. If the result says a site is alive, then your Internet connection is working. D-Link DHP-W310AV User Manual...
  • Page 28: Status

    Displays the MAC address and the private (local) IP settings for the DHP-W310AV. Wireless LAN: Displays the wireless MAC address and your wireless settings such as SSID and Channel. PLC: Shows the DHP-W310AV’s PowerLine Connection settings. D-Link DHP-W310AV User Manual...
  • Page 29: Logs

    Last Page: Go to the last page of the log. Previous: Go to the previous page of the log. Next: Go to the next page of the log. Clear: This button clears all current log content. D-Link DHP-W310AV User Manual...
  • Page 30: Statistics

    The DHP-W310AV keeps statistics on the traffic that passes through it. You can view the amount of packets that pass through the LAN and wireless portions of the network. The traffic counter will reset if the DHP-W310AV is rebooted. D-Link DHP-W310AV User Manual...
  • Page 31: Wireless

    Shows how long that device has been connected to the DHP-W310AV. Mode: Shows the mode the device is using to connect to your DHP-W310AV. This should be 11b, 11g, or 11n. Rssi (%): This shows the strength of your device’s connection. D-Link DHP-W310AV User Manual...
  • Page 32: Ipv6

    Section 3 - Configuration IPv6 This section will display all of your IPv6 Internet and network connection details. D-Link DHP-W310AV User Manual...
  • Page 33: Support

    Section 3 - Configuration Support Click on a link in the Support heading for more information on each section of the firmware. D-Link DHP-W310AV User Manual...
  • Page 34: Wireless Security

    – alphanumeric characters) format. ASCII format is provided so you can enter a string that is easier to remember. The ASCII string is converted to HEX for use over the network. Four keys can be defined so that you can change keys easily. D-Link DHP-W310AV User Manual...
  • Page 35: What Is Wpa

    This key must be the exact same key entered on your wireless bridge or DHP-W310AV. WPA/WPA2 incorporates user authentication through the Extensible Authentication Protocol (EAP). EAP is built on a more secure public key encryption system to ensure that only authorized network users can access the network. D-Link DHP-W310AV User Manual...
  • Page 36: Configuring Wep

    3. Next to WEP Encryption, select 64-bit or 128-bit encryption. 4. Next to WEP Key 1, enter a WEP key that you create. Make sure you enter this key exactly on all your wireless devices. 5. Next to Authentication, select Both or Shared Key. D-Link DHP-W310AV User Manual...
  • Page 37: Configuring Wpa/Wpa2 Personal

    6. Click Save Settings at the top of the window to save your settings. If you are configuring the DHP-W310AV with a wireless adapter, you will lose connectivity until you enable WPA on your adapter and enter the same passphrase as you did on the DHP- W310AV. D-Link DHP-W310AV User Manual...
  • Page 38: Connecting To A Wireless Network

    To join an existing network, locate the wireless network icon in the taskbar, next to the time display and click on it. Wireless Icon Clicking on this icon will display a list of wireless networks which are within range of your computer. Select the desired network by clicking on the SSID. D-Link DHP-W310AV User Manual...
  • Page 39 You will then be prompted to enter the Wi-Fi password (network security key) for the wireless network. Enter the password into the box and click Next to connect to the network. Your computer will now automatically connect to this wireless network when it is detected. D-Link DHP-W310AV User Manual...
  • Page 40: Using Windows ® 8

    1. Click on the wireless computer icon in your system tray (lower- right corner next to the time). 2. A list of available wireless networks will appear. 3. Click the wireless network (SSID) you want to connect to and then click Connect. D-Link DHP-W310AV User Manual...
  • Page 41 If you get a good signal but cannot access the Internet, confirm the encryption by reviewing the profile or check the TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. D-Link DHP-W310AV User Manual...
  • Page 42: Using Windows ® 7

    1. Click on the wireless icon in your system tray (lower-right corner). Wireless Icon 2. The utility will display any available wireless networks in your area. D-Link DHP-W310AV User Manual...
  • Page 43 If you get a good signal but cannot access the Internet, check your TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. 4. The following window appears while your computer tries to connect to the router. D-Link DHP-W310AV User Manual...
  • Page 44 Additionally, you may connect using Wi-Fi Protected Setup (WPS) and Push Button Configuration (PBC). When the window to the right is displayed, press the Common Connect Button on the DHP-W310AV. D-Link DHP-W310AV User Manual...
  • Page 45: Using Windows Vista

    If you get a good signal but cannot access the Internet, check you TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. Click Connect Anyway to continue. D-Link DHP-W310AV User Manual...
  • Page 46 The utility will display the following window to indicate a connection is being made. The final window indicates the establishment of a successful connection. The next two pages display the windows used to connect to either a WEP or a WPA-PSK wireless network. D-Link DHP-W310AV User Manual...
  • Page 47: Configuring Wireless Security

    Wireless Utility by right-clicking on the wireless ® computer icon in your system tray (lower right corner of screen). Select Connect to a network. 2. Highlight the wireless network (SSID) you would like to connect to and click Connect. D-Link DHP-W310AV User Manual...
  • Page 48 It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the security settings are correct. The key or passphrase must be exactly the same as on the wireless router. D-Link DHP-W310AV User Manual...
  • Page 49: Using Windows Xp

    Configuration Card will list your device’s specific network, it will not be simply dlink. If you get a good signal but cannot access the Internet, check your TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. D-Link DHP-W310AV User Manual...
  • Page 50: Configuring Wpa-Psk

    XP Wireless Utility by right-clicking on the wireless ® computer icon in your system tray (lower-right corner of screen). Select View Available Wireless Networks. 2. Highlight the wireless network (SSID) you would like to connect to and click Connect. D-Link DHP-W310AV User Manual...
  • Page 51 It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the WPA-PSK settings are correct. The WPA-PSK passphrase must be exactly the same as on the wireless router. D-Link DHP-W310AV User Manual...
  • Page 52: Troubleshooting

    1. Why am I unable to access the web-based configuration utility? When entering the IP address of the D-Link DHP-W310AV (192.168.0.50), you are not connecting to a website on the Internet or have to be connected to the Internet. The device has the utility built-in from the factory. Your computer must be on the same IP subnet to connect to the web-based utility.
  • Page 53 • Close your web browser (if open) and open it. • Access the web management. Open your web browser and enter the IP address of your D-Link DHP-W310AV in the address bar. This should open the login page for your the web management.
  • Page 54: Wireless Basics

    D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard, the D-Link wireless family of products will allow you to securely access the data you want, when and where you want it.
  • Page 55: What Is Wireless

    D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products. D-Link delivers the performance you need at a price you can afford. D-Link has all the products you need to build your network.
  • Page 56 Section 4 - Troubleshooting Who uses wireless? Wireless technology has become so popular in recent years that almost everyone is using it. Whether it’s for home, or office D-Link has a wireless solution for it. Home • Gives everyone at home broadband access •...
  • Page 57 The wireless connection in public places is usually called “hotspots”. Using a D-Link Cardbus Adapter with your laptop, you can access the hotspot to connect to Internet from remote locations like: Airports, Hotels, Coffee Shops, Libraries, Restaurants, and Convention Centers.
  • Page 58: Networking Basics

    Check your IP address After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below.
  • Page 59: Statically Assign An Ip Address

    Windows® XP - Click on Start > Control Panel > Network Connections. Windows® 2000 - From the desktop, right-click My Network Places > Properties. Step 2 Right-click on the Local Area Connection which represents your D-Link network adapter and select Properties. Step 3 Highlight Internet Protocol (TCP/IP) and click Properties.
  • Page 60: Technical Specifications

    * Maximum wireless signal rate derived from IEEE Standard 802.11g and 802.11n specifications. Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Environmental factors will adversely affect wireless signal range. D-Link DHP-W310AV User Manual...
  • Page 61 • FCC • CE • RoHS • UL, CE LVD Dimensions • 39.35x58.2x105mm (1.55x2.30x4.14 inch) Weight • United States: 0.135 kg (0.30 lbs) • United Kingdom: 0.145 kg (0.33 lbs) • Europe: 0.142 kg (0.32 lbs) D-Link DHP-W310AV User Manual...

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