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Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts...
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CHAPTER 1 Hardware Specifications Features ..........1-5 Operating System .
Hardware Specifications and Configurations Features The following is a summary of the computer’s many features: Operating System Genuine Windows Platform generation Intel generation Intel generation Intel ® Intel H61 Express Chipset System Memory Up to 8 GB of DDR3 1333 MHz SDRAM (dual-channel support on two soDIMMs) Display ...
USB 2.0 port featuring power-off USB charging Audio line-out jack Ethernet (RJ-45) port TV-tuner Optional Items Acer wireless / USB keyboard and mouse Environment Temperature: Operating: +5°C to +35°C Non-operating: -20°C to +60°C (Unpacked: -10°C to +60°C) Humidity (non-condensing): ...
Computer Tour Front View Figure 1-1. Front View Table 1-1. Front View Icon Integrated Webcam Display Screen LED Light Bar Hardware Specifications and Configurations Item Web camera for video communication Also called Liquid-Crystal Display (LCD), displays computer output (configure may vary by model) Illuminates ambient LED light Description...
Left View Figure 1-2. Left View Table 1-2. Left View Icon Power Button/Indicator Turns the computer on and off. Indicates the Microphone Jack Headphones/Speaker Jack USB 2.0 Ports Multi-in-1 card reader 1-10 Item computer's power status Accepts inputs from external microphones Connects to audio devices (e.g., speakers, headphones) Connect to USB 2.0 devices (e.g., USB mouse,...
Right View Figure 1-3. Right View Table 1-3. Right View Icon LED Button Kensington lock slot Hardware Specifications and Configurations Item Turns on or off LED light bar under LCD screen Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer.
Base View Figure 1-4. Base View Table 1-4. Base View Icon IR Blaster Port TV Tuner Connector Audio Jack Ethernet (RJ-45) Port USB 2.0 Ports DC-IN Jack 1-12 Item Connects to a set-top box Connects to a TV cable Connects to external audio source Connects to an Ethernet 10/100/1000-based network.
Using the Keyboard The keyboard is powered by one (1) AAA battery. If battery power is low, the illuminate. (Figure 1-5) Figure 1-5. Keyboard The keyboard has three lock keys which can be toggled on and off. (Table 1-5) Table 1-5. Keyboard Lock Keys Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Table 1-7. Windows Keys Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.
Multimedia Keys The keyboard contains 11 multimedia keys which can be used to access most of the computer's controls like volume output and media controls. Figure 1-6. Keyboard Multimedia Keys Table 1-8 shows the function of each multimedia key. Table 1-8. Multimedia Keys Function Sleep Search...
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Table 1-8. Multimedia Keys (Continued) Function Next Volume decrease VOL- Volume increase VOL+ Speaker toggle 1-16 Description Plays the next media file in the play sequence Decreases the volume Increases the volume Turns the speakers on and off Hardware Specifications and Configurations...
System Board Major Chips (Intel® H61 Express Chipset) Item Core logic Cougar Point PCH package H61(Desktop Only) Integrated graphics controller RTL8111E-VC-CG USB 2.0 USB UHCI Host Controllers (D29:F1, F2, F3, F4 and D26:F1, F2 and F3) The PCH contains seven USB full/low-speed host controllers that support the standard Universal Host Controller Interface (UHCI), Revision 1.1.
Processor Item CPU type CPU package Core Logic Chipset Processor Specifications Item CPU Speed (GHz) i5-2500S 2.7 GHz i5-2400S 2.5 GHz i3-2120 3.3 GHz i5-2405S 2.5 GHz i3-2100 3.1 GHz i3-2105 3.1 GHz CPU Fan True Value Table (Tj=) CPU Temperature (Celsius) CPU Tj >= 78 CPU Tj >= 83 1-20...
Video Interface Item Chipset Package Interface Compatibility Sampling rate BIOS Item BIOS vendor BIOS Version BIOS ROM type Winbond (W25Q32BVSSIG) BIOS ROM size Features LAN Interface Item LAN Chipset LAN connector type LAN connector location Features Keyboard Item Type Total number of keypads Windows logo key Internal &...
Hard Disk Drive (AVL components) Item Vendor & Model HGST Name HDS721032CL A362 Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Gbits / sec, max) Media data transfer rate (Mbytes/sec max) DC Power Requirements...
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Hard Disk Drive (AVL components) (Continued) Interface Fast data transfer rate (Gbits / sec, max) Media data transfer rate (Mbytes/sec max) DC Power Requirements Voltage tolerance 5V ± 5% Item Vendor & Model Name WD10EADX-22 TDHB0 Capacity (GB) Bytes per sector Data heads Drive Format Disks...
Super-Multi Drive Item Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Hardware Specifications and Configurations Specification HLDS Super-Multi Drive GT32N/GT34N PLDS Super-Multi DRIVE DS-8A5SH with CD Diskette Sustained Max 3.6Mbytes/sec 2 MB...
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BD Drive Items Vendor & Model name Performance with CD Diskette Specification Transfer rate Sustained (KB/sec) Max 3.6Mbytes/sec Buffer Memory Interface Applicable disc format CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD &...
Bluetooth Interface (N/A) Item Chipset Data throughput Protocol Interface Connector type Supported protocol Bluetooth Module (N/A) Item Controller Features Camera Item Vendor and Model Type Mini Card Item Number supported Features 3G Card (N/A) Item Features Hardware Specifications and Configurations Specifications Specifications Specification...
Audio Codec and Amplifier Item Audio Controller Features Amplifier Features 1-30 Specification Realtek ALC272X-GR Two stereo DAC support 16/20/24-bit PCM for two independent playback (multiple streaming) Two stereo ADC supports 16/20/24-bit PCM format for two independent recording All DACs support independent 44.1k/48k/96k/192kHz sample ...
USB Port Item USB compliance level EHCI Number of USB port(s) Location Output Current HDMI Port (N/A) Item Compliance level Data throughput Number of HDMI port(s) Location AC Adapter Item Input rating Maximum input AC current Inrush current Efficiency 1-32 Specification The PCH contains seven USB full/low-speed host controllers that support the standard Universal Host Controller Interface...
System Power Management Item Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Card Reader Item Chipset Package Maximum supported size Features Hardware Specifications and Configurations Specification All devices in the system are turned off completely OS initiated shutdown.
System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state 1-34 Specification White color solid on: System on Amber color blinking: S3 state Reflects the activities of the HDD or Card reader access White - Power on ...
System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises.
Intel(R) Core (TM) i5-2500S CP @ 2.70GHz Core Frequency Count Memory Size Product Name System Serial Number Asset Tag Number System Date System Time Version 2.10.1208. Copyright (C) 2002-2011, Acer Inc. Figure 2-1. BIOS Main BIOS Setup Utility Security Boot Options Exit P01-A0 XX/XX/2011 R1.01 3/15/2011 2.70 GHz...
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Table 2-1 describes the parameters shown in Figure 2-1. Table 2-1. BIOS Main Parameter Version Build Date EC Firmware Processor Core Frequency Count Memory Size Product Name System Serial Number Asset Tag Number System Date System Time System Utilities Description BIOS version Creation date of BIOS System EC version...
RTC Wakeup Support Power On by Onboard LAN Wake Up by USB KB/Mouse Restore On AC Power Loss Version 2.10.1208. Copyright (C) 2002-2011, Acer Inc. Figure 2-3. BIOS Power Table 2-3 describes the parameters shown in Figure 2-3. Table 2-3. BIOS Power...
NOTE: NOTE: When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require computer be returned to dealer. Password on Boot must be set to Enabled to activate password feature. Passwords are not case sensitive. A password must be alphanumeric (A-Z, a-z, 0-9), not longer than 12 characters.
4. If new password and confirm new password strings match, the Setup Notice dialog screen is shown (Figure 2-6). If it is not, go to step 5. Figure 2-6. Setting a Password Confirmation Notice a. Press Enter to return to the BIOS Setup Utility Security menu. b.
2. Type current password in Enter Current Password field and press Enter. 3. Press Enter twice without Password fields. Computer will set Supervisor Password parameter to Clear. 4. Press F10 to save changes and exit the BIOS Setup Utility. Changing a Password 1.
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a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Clear. c. To try to change the password again, repeat steps 1 through 4. 7. If new password and confirm new password strings do not match, the Setup Warning dialog is shown (Figure 2-12).
Save Changes Discard Changes Load Default Settings Save as User Default Settings Load User Default Settings Version 2.10.1208. Copyright (C) 2002-2011, Acer Inc. Figure 2-14. BIOS Exit Table 2-5 describes the parameters in Figure 2-14. Table 2-5. BIOS Exit Parameter Save &...
BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before BIOS Flash utility is used.
Network Device Priority Quite Boot Halt On Version 2.10.1208. Copyright (C) 2002-2011, Acer Inc. Figure 2-15. Change BIOS Boot priority Order 4. Copy the BIOS file to USB HDD. 5. Insert the USB HDD and reboot computer to DOS mode.
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6. Go to the BIOS flash folder and type DOS. 7. Execute FBB to update BIOS. (Figure 2-16) Figure 2-16. Executing Batch File NOTE: NOTE: During update, do not press any keys. The BIOS flash process begins. (Figure 2-17) Figure 2-17. Flashing BIOS The EC firmware updates.
WinFBB Utility NOTE: NOTE: Two DOS batch files are included to flash system BIOS: WinFBB.BAT only updates system BIOS WinFBBME.BAT updates system BIOS and Intel ME firmware. To use the WinFBB Utility, perform the following: 1. Click on the Windows Start icon. 2.
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4. Right-click Command Prompt and select Run as administrator. 5. When Command Prompt opens, enter the name of the BIOS file. (Figure 2-21) Figure 2-21. Command Prompt 6. Type Win to access the file. (Figure 2-22) Figure 2-22. Command Prompt 7.
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8. Execute WinFBB to flash BIOS. (Figure 2-23) Figure 2-23. Flashing BIOS 9. Restart system after flash has completed. 10. Press DEL to enter setup when the splash screen displays. 11. Check to see if BIOS is correct. 12. Press F9 to load default settings. 13.
Clearing BIOS Passwords If a BIOS password (Supervisor Password and/or User Password) is set, the BIOS will prompt for the password at system POST or upon entering the BIOS setup menu. There are two methods for clearing the BIOS password. A hardware method and a software method. Hardware Method 1.
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Software Method If wrong supervisor password is entered three times, the System will halt! dialog is shown. (Figure 2-25) Figure 2-25. Supervisor Password Error 1. At a DOS prompt, enter ClearSuPw.exe. (Figure 2-26) Figure 2-26. Clear Supervisor Password Utility 2. When message Clear the SU Pws completely is shown, supervisor password has been removed.
Using DMI Tools The DMI (Desktop Management Interface) Tool is for multi-BIOS functionality. This tool is for switching the BIOS branding on multi-brand series. To update the DMI Pool, perform the following: 1. Insert bootable USB HDD into USB port. 2.
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During the flashing procedure, do press any key. (Figure 2-29) Figure 2-29. DMI Flash Procedure When the DMI flash procedure is completed, the following screen will appear, as shown in Figure 2-30. Figure 2-30. DMI Flash Completed 11. Restart system after flash has completed. 12.
Using the LAN MAC EEPROM Utility When the MAC Address is removed, the LAN MAC EEPROM Utility is required to rewrite the MAC address to the mainboard. 1. Insert a bootable USB HDD. 2. Copy the MACID file to the bootable USB HDD root directory. 3.
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8. The Mother Board Information Input screen will appear. (Figure 2-33) Copyright Quanta Computer Corporation 2006 Please Input MACID ----->[ _ _____________] Figure 2-33. Mother Board Information Input Screen 9. Enter the MAC ID number and the MAC ID process begins. NOTE: NOTE: There should be 128 bytes for remaining space.
Machine Maintenance Procedures Introduction This chapter contains general information about the computer, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the computer. General Information The product previews seen in the following procedures may not represent the final product color or configuration.
Maintenance Flowchart The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Figure 3-1. Maintenance Flowchart Machine Maintenance Procedures...
Getting Started The flowchart in Figure 3-1 identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: 1.
Dummy Card Removal 1. Open door (A) on side panel. (Figure 3-3) Figure 3-3. Door on Side Panel 2. Push in dummy card (B) to release. (Figure 3-4) Figure 3-4. Dummy Card 3. Remove dummy card (B). Dummy Card Installation 1.
Rear Door Removal 1. Locate rear door (A). (Figure 3-5) Figure 3-5. Rear Door Slot 2. Lift rear door from slot (B) to unlock and separate from rear cover. 3. Lift rear door in an angle, as shown in Figure 3-6. Figure 3-6.
Rear Stand Removal Prerequisite: Rear Door Removal 1. Remove screws (A) from rear stand (B). (Figure 3-11) Figure 3-11. Rear Stand 2. Remove rear stand from front cover. Rear Stand Installation 1. Install rear stand (A) to front cover. (Figure 3-11) 2.
3. Move along edges until rear cover is completely separated from front cover. 4. Remove rear cover. Rear Cover Installation 1. Align and install rear cover (B) with front cover. (Figure 3-11) 2. Press along edges until rear cover is secure to front cover. 3.
Camera Module Removal Prerequisite: Rear Cover Removal 1. Remove screws (A) from brackets (B) and (C). (Figure 3-18) Figure 3-18. Camera Module Brackets 2. Remove brackets (B) and (C). CAUTION: Camera cable is connected to mainboard. Use caution when lifting or removing camera.
Power Board Removal Prerequisite: Rear Cover Removal 1. Locate power board (C) on front cover. (Figure 3-21) Figure 3-21. Power Board 2. Disconnect power board cable (A) from power board connector (B). 3. Remove screw (D) from front cover. 4. Remove power board from guide pin (E) on front cover. Power Board Installation 1.
HDD Module Installation 1. Install HDD module into slots (J) on front cover. (Figure 3-26) Figure 3-26. Slots on Front Cover 2. Align ground cable (C) to screw hole on HDD module. 3. Install and secure screw (B) to ground cable and HDD module. 4.
LCD Stand Removal Prerequisite: Rear Cover Removal 1. Locate LCD stand (A) on front cover. (Figure 3-28) Figure 3-28. LCD Stand 2. Remove screws (B) from LCD stand. 3. Remove LCD stand from front cover. LCD Stand Installation 1. Install LCD stand (A) to slots (C) on front cover. (Figure 3-29) Figure 3-29.
Fan Module Removal Prerequisite: Mainboard Cover Removal 1. Locate fan module (A). (Figure 3-34) Figure 3-34. Fan Module 2. Disconnect fan cable (B) from mainboard connector (C). 3. Remove cable from guide (D) on front cover. 4. Remove screws (E) from fan module. 5.
Thermal Module Installation IMPORTANT: Apply approved thermal grease and make sure all heat pads are in place before replacing module. The following thermal grease types are approved for use: 1. Remove all traces of thermal grease from CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent.
CPU Removal Prerequisite: Thermal Module Removal 1. Locate CPU module (A) on mainboard. (Figure 3-38) Figure 3-38. CPU in Socket 2. Release lever (B) from latch (C). 3. Move lever until CPU holder (D) clears guide (E) and lifts open. (Figure 3-39) Figure 3-39.
CPU Installation 1. Align CPU marker (F) with socket marker (G) and install CPU to socket. (Figure 3-39) 2. Install CPU holder (D) until covering CPU. 3. Move lever (B) until CPU holder is inserted to guide (E). 4. Install and secure lever to latch (C). (Figure 3-38) 5.
Light Bar Module Removal Prerequisite: Light Bar Cover Removal 1. Locate left light bar module (A) inside light bar cover (B). (Figure 3-43) Figure 3-43. Left Light Bar Module 2. Move and hold latch (C) on light bar cover. 3. Remove left light bar module from guides. 4.
Mainboard Installation NOTE: NOTE: Make sure all cables are clear when installing mainboard. 1. Align and install mainboard (P) with guide pins (Q) on front cover. 2. Install and secure screws (N) to mainboard. 3. Connect the following cables: Touch board cable (G) to mainboard connector (g) ...
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Figure 3-47. Mainboard Recycling IMPORTANT: Follow local regulations for circuit board disposal. 3-46 Machine Maintenance Procedures...
NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.
Common Problems NOTE: NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Use the following procedure as a guide for computer problems. 1. Obtain the failing symptoms in as much detail as possible.
LCD Failure If the LCD Display fails, perform the following: Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following: 1. Make sure that internal display is selected. Switching between internal and external by pressing Fn+F5.
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2. Make sure the computer has power by checking for one of the following: Fans start up Status LEDs illuminate If no power, Refer to Power On Issues. 3. Drain stored power by removing the power cable and battery. Hold the power button for 10 seconds.
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6. Check the Device Manager to determine that: The device is properly installed. There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 7. If the Issue is still not resolved, refer to 8.
Wireless Function Failure If the WLAN fails, perform the following: function failure Check WLAN cable connection Check WLAN Figure 4-3. Wireless Function Failure START Wirelss Reconnect cable correctly Replace module WLAN module Replace Mainboard Close Close Close Troubleshooting...
Component Failure If a component fails, use the flowchart to perform the following: Touch Screen Failure Component pass Replace Mainboard Figure 4-4. Component Failure Sound Problems Perform the following: 1. Boot the computer. 2. Navigate to Start Manager. Check the Device Manager to determine that: ...
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NOTE: NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers. 8. Remove any recently installed hardware or software. 9.
Other Functions Failure Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected to the computer and the electrical outlet. 2. Remove all extension cables between the computer and the outlet. 3.
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4. Remove any recently added hardware and associated software. 5. Run the Windows Disk Defragmenter. For more information see Windows Help and Support. 6. Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see Windows Help and Support. 7.
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Discs Do Not Play If discs do not play when inserted into the drive, perform the following: 1. Check that the disc is correctly seated in the drive tray and that the label on the disc is visible. 2. Check that the media is clean and scratch free. 3.
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Playback is Choppy If playback is choppy or jumps, perform the following: 1. Check that system resources are not running low: Close some applications. Reboot and try the operation again. 2. Check that the ODD controller transfer mode is set to DMA. ...
Check for bent or broken pins on the drive, motherboard, and cable connections. Try a different cable. If the drive works with the new cable, the original cable should be replaced. 4. Replace the ODD. Refer to Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information, perform the following: 1.
1. Remove power from the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices ...
BIOS Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Table 4-2. POST Code Range Phase PostBDS Reserved...
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Table 4-4. PEI Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) PEI_CPU_AP_INIT PEI_CPU_HT_RESET PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING PEI_TPM_INIT PEI_SMBUS_INIT PEI_PROGRAM_CLOCK_GEN PEI_MEMORY_INIT PEI_MEMORY_INIT_FOR_CRISIS PEI_MEMORY_INSTALL PEI_SWITCH_STACK PEI_MEMORY_CALLBACK PEI_ENTER_RECOVERY_MODE PEI_RECOVERY_MEDIA_FOUND PEI_RECOVERY_MEDIA_NOT_FOUND PEI_RECOVERY_LOAD_FILE_DONE PEI_RECOVERY_START_FLASH PEI_ENTER_DXEIPL PEI_FINDING_DXE_CORE PEI_GO_TO_DXE_CORE 4-18 Phase Post Description Code Multi-processor Early Initial HyperTransport Initialization PCIE MMIO BAR Initialization North Bridge Early...
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Table 4-6. BDS Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) BDS_LEGACY_BOOT_EVENT BDS_ENTER_LEGACY_16_BOOT BDS_RECOVERY_START_FLASH Table 4-7. PostBDS POST Code Table Functionality Name (Include\PostCode.h) POST_BDS_NO_BOOT_DEVICE POST_BDS_START_IMAGE POST_BDS_ENTER_INTI9 POST_BDS_BOOT_SECTOR Table 4-8. S3 Functions POST Code Table Functionality Name (Include\PostCode.h) POST_BDS_NO_BOOT_DEVICE POST_BDS_START_IMAGE POST_BDS_ENTER_INTI9 POST_BDS_BOOT_SECTOR Table 4-9.
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Table 4-10. SMM Functions POST Code Table Functionality Name (Include\PostCode.h) SMM_IDENTIFY_FLASH_DEVICE SMM_SMM_PLATFORM_INIT SMM_ACPI_ENABLE_START SMM_ACPI_ENABLE_END SMM_S1_SLEEP_CALLBACK SMM_S3_SLEEP_CALLBACK SMM_S4_SLEEP_CALLBACK SMM_S5_SLEEP_CALLBACK SMM_ACPI_DISABLE_START SMM_ACPI_DISABLE_END Table 4-11. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\PostCode.h) Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger...
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CHAPTER Jumper and Connector Locations...
Jumper and Connector Locations Mainboard Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description Camera Connector Light Bar Right IR Connector Power Button Connector SATA HDD Connector Jumper and Connector Locations Item Description TV Mini PCIE Speaker Connector Light Bar Left HDD Power Connector Converter Connector...
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Table 5-1. Mainboard Top (Continued) Item Description Touch Panel Connector LED Switch Connector SATA ODD Connector Item Description WLAN Mini PCIE Fan Connector LVDS Connector Jumper and Connector Locations...
Clearing Password and BIOS Recovery This section provides users with the SOP (standard operating procedure) for clearing the BIOS password and recovering the BIOS for the Aspire Z3801. Clearing Password NOTE: NOTE: The following procedure is only for clearing BIOS Password (Supervisor Password and User Password).
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware if a previous BIOS flashing process has failed.
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3. Change name of desired BIOS ROM file to AMIBOOT.rom. 4. Copy AMIBOOT.rom file to USB HDD. 5. Press Power button. 6. After several minutes, BIOS Setup Utility screen will appear as shown in Figure 5-4. Figure 5-4. BIOS Recovery Screen 7.
Exploded Diagram ........6-4 Main Assembly ........6-4 FRU List .
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Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
Exploded Diagram Main Assembly Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Touch Board LCD Panel Description FRU (Field Replaceable Unit) List 55.SG407.006 6M.SG407.001...
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Table 6-1. Main Assembly Exploded Diagram (Continued) Front Cover Left Camera Bracket Camera Module Mainboard Fan Module ODD Bezel DIMM Door Rear Cover Rear Door Mainboard Cover ODD Module Infrared Board ODD Bracket HDD Bracket HDD Module LED Switch Board Power Button Board Right Camera Bracket Light Bar Cover...
FRU List Table 6-2. FRU List Category ADAPTER Adapter LITE-ON 135W 19V 2.5x5.5x12.5 Orange PA-1131-07AC, LV5 LED LF Adapter DELTA 135W-DE 19V 2.5x5.5x11 Orange ADP-135FB BFA, LV5+OBL LED LF MAINBOARD Mainboard Intel Cougar Point H61 Intel H61 LF BOARD POWER BUTTON BOARD LED BOARD - R LED BOARD - L LED SWITCH BOARD...
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Table 6-2. FRU List (Continued) Category Lite-On WN6605LH-AA WLAN Lite-On WN6605LH-AA, Realtek RTL8191SE 802.11b/g/n 1Tx1R WLAN(mini-card) Half Size Intel Centrino Wireless-N WLAN Intel Centrino Wireless-N 1000 (Condor Peak) 802.11b/g/n 1Tx2R WLAN(mini-card) Half Size CAMERA CNFA26621004170LH(COMS,2M) CAMERA FO20FF-232H-2(CMOS,2M) AverMedia A373-2D Kits TV Tuner Card TU.10500.089 + internal TV cable for Quanta AIO AverMedia A336-A Kits TV Tuner Card TU.10500.051 + internal TV cable for Quanta AIO...
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Table 6-2. FRU List (Continued) Category CABLE - TOUCH CONTROL/B TO MB HDD CABLE LVDS CABLE LED Cable - L CABLE - B-CAS/B TO MB CAMERA CABLE IR CABLE CASE/COVER/BRACKET ASSEMBLY FRONT BEZEL ASSY W/ SPEAKER, ANTENNA, ODD CABLE, LIGHT BAR CABLE, POWER CABLE, LED/B CABLE R, CONVERTER CABLE LIGHT BAR COVER ASSY REAR COVER ASSY...
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Table 6-2. FRU List (Continued) Category CAMERA BRACKET - L CAMERA BRACKET - R ACCESS DOOR ASSY MB SHIELDING W/TV CABLE-NTSC CABLE FOR MB SHIELDING W/TV CABLE-PAL CABLE FOR UMA MB SHILEDING FOR UMA MIDDLE FRAME ASSY HINGE ASSY ODD BEZEL ASSY HDD BRACKET ASSY ODD BRACKET SPEAKER ASSY...
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Table 6-2. FRU List (Continued) Category FAN MODULE HEATSINK - UMA FAN UMA Keyboard + Mouse Keyboard LITE-ON SK-9660 RF2.4 104KS Silver US Keyboard LITE-ON SK-9660 RF2.4 104KS Silver Traditional Chinese Keyboard LITE-ON SK-9660 RF2.4 104KS Silver Simplified Chinese Keyboard LITE-ON SK-9660 RF2.4 104KS Silver US International Keyboard LITE-ON SK-9660 RF2.4 104KS Silver Arabic/English...
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Table 6-2. FRU List (Continued) Category Keyboard PRIMAX KBRF33711 RF2.4 Standard Silver US International with touch pad Keyboard PRIMAX KBRF33711 RF2.4 Standard Silver Japanese with touch pad Keyboard Keyboard LITE-ON SK-9621 USB 104KS Silver US Keyboard LITE-ON SK-9621 USB 104KS Silver Traditional Chinese Keyboard LITE-ON SK-9621 USB 104KS Silver Simplified Chinese...
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Table 6-2. FRU List (Continued) Category Keyboard LITE-ON SK-9621 USB 105KS Silver Belgium Keyboard LITE-ON SK-9621 USB 105KS Silver Icelandic Keyboard LITE-ON SK-9621 USB 105KS Silver Norwegian Keyboard LITE-ON SK-9621 USB 104KS Silver Hebrew Keyboard LITE-ON SK-9621 USB 105KS Silver Polish Keyboard LITE-ON SK-9621 USB 105KS Silver Slovenian Keyboard LITE-ON SK-9621 USB 105KS Silver Slovak...
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Table 6-2. FRU List (Continued) Category Keyboard LITE-ON SK-9621 USB 105KS Silver Spanish Latin Keyboard PRIMAX KB36211 USB 104KS Silver US Keyboard PRIMAX KB36211 USB 104KS Silver Traditional Chinese Keyboard PRIMAX KB36211 USB 104KS Silver Simplified Chinese Keyboard PRIMAX KB36211 USB 104KS Silver US International Keyboard PRIMAX KB36211 USB 104KS Silver Arabic/English...
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Table 6-2. FRU List (Continued) Category Keyboard PRIMAX KB36211 USB 104KS Silver Hebrew Keyboard PRIMAX KB36211 USB 105KS Silver Polish Keyboard PRIMAX KB36211 USB 105KS Silver Slovenian Keyboard PRIMAX KB36211 USB 105KS Silver Slovak Keyboard PRIMAX KB36211 USB 104KS Silver Russian Keyboard PRIMAX KB36211 USB 105KS Silver Hungarian...
This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.