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Acer Aspire X1920 Service Manual
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Acer Aspire X1920 Service Manual

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Aspire AX1920
Desktop Computer Service Guide
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire X1920

  • Page 1 Aspire AX1920 Desktop Computer Service Guide PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Refer to the table below for changes made on this version of the Aspire AX1920 Desktop Computer Service Guide. Date Chapter Updates Aspire AX1920 Service Guide...
  • Page 3 Copyright Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following textual conventions are used in this service guide. Denotes actual messages that appear on screen. SCREEN MESSAGES NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.

  • Page 5: Fru Information

    FRU list of this printed service guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. Aspire AX1920 Service Guide...
  • Page 6 Aspire AX1920 Service Guide...

  • Page 7: Table Of Contents

    Features and Specifications ... 1 Audio ............. . 2 I/O Ports and LED Indicators .
  • Page 8 Table of Contents BIOS ............. . .93 Memory .

  • Page 9: Features And Specifications

    Features and Specifications This chapter lists the features and specifications of the Aspire AX1920 computer. NOTE The items listed in this section are for reference only. The exact configuration of your PC depends on the model purchased. Refer to the FRU list chapter on page 79 for a detailed list of models supported by each hardware component.

  • Page 10: Audio

    Component Card reader (optional) TV tuner (optional) Power supply Antivirus software System BIOS Power management Audio Item Audio codec Audio jacks I/O Ports and LED Indicators Component I/O ports LED display and buttons Description • Multi-in-1 card reader • The following memory cards are supported: –...

  • Page 11: Physical Specifications

    Physical Specifications Aspect Chassis dimension (W × D × H) System weight Mainboard form factor Mainboard dimensions (W × H) Environmental Requirements Aspect Operating temperature Operating humidity Aspire AX1920 Service Guide Description 100 mm (W) X 371 mm (D) X 265 mm (H) 5.808 Kg.

  • Page 12: System Tour

    Multi-in-1 optional card reader supporting Memory Stick (MS), xD-Picture Card (xD), Secure Digital (SD), MultiMediaCard (MMC), Reduced-Size MultiMediaCard (RS-MMC), CompactFlash (CF) Types I and II, and Memory Stick PRO (MS PRO) USB 2.0 ports Acer logo Aspire AX1920 Service Guide...

  • Page 13: Rear Panel

    Rear Panel Component Expansion slots Line-in jack Line-out jack Microphone jack USB 2.0 ports External monitor port PS/2 mouse connector PS/2 keyboard connector Fan aperture Voltage selector switch Power connector Kensington lock Key lock LAN connector NOTE The I/O ports on the upper chassis area are additional items made possible with the installation of an expansion card option.
  • Page 14 Aspire AX1920 Service Guide...

  • Page 15: System Utilities

    System Utilities CMOS Setup Utility CMOS Setup Utility is a hardware configuration program built into the system ROM. Since most systems are already properly configured and optimized, there is normally no need to run this utility. You will need to run this utility under the following conditions: •...

  • Page 16: Accessing The Setup Utility

    Accessing the Setup Utility Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. Use the Up/Down/Left/Right arrow keys to move between the menu options, then press Enter to execute that option.

  • Page 17: Navigating Through The Setup Utility

    Navigating through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Setup Utility. The table below lists these legend keys and their respective functions.

  • Page 18: Product Information

    Product Information The Product Information menu displays basic information about the system. These entries are for your reference only and are not user-configurable. Parameter Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of processor installed on the system...

  • Page 19: Standard Cmos Features

    Standard CMOS Features Field Description System Date Sets the system date. System Time Sets the system time. SATA Port 1–2 Your Aspire computer supports two SATA channels, each channel allows one SATA device to be installed. Press Enter to display the individual configuration screen of installed SATA drive(s).

  • Page 20: Advanced Bios Feature

    Advanced BIOS Feature Field Description Quick Boot When enabled, the system starts up more quickly be elimination some of the POST routines. Quiet Boot When enabled, BIOS will show a full screen logo when booting; if disabled, BIOS will show the diagnostic POST screen when booting.

  • Page 21: Advanced Chipset Features

    Advanced Chipset Features Field Description Intel EIST Select whether to enable the Enhanced Intel SpeedStep Technology. EIST allows a compliant OS to dynamically adjust the processor voltage and core frequency based on system usage. This can result in decreased average power consumption and decreased average heat production.

  • Page 22: Integrated Peripherals

    Integrated Peripherals Field Description Onboard SATA Controller Enables or disables the onboard SATA controller. Onboard SATA Mode Select an operating mode for the onboard SATA. Onboard USB Controller Enables or disables the onboard USB controller. Legacy USB Support Enables or disables support for legacy USB devices. USB Storage Emulation If Auto, USB device equal or less than 2GB will be emulated as Floppy and remaining as harddrive.

  • Page 23: Power Management Setup

    Power Management Setup Field ACPI Suspend Mode Deep power off mode Power On by RTC Alarm Power On by PCIE Devices Wake Up by PS/2 KB/ Mouse Wake Up by USB KB/Mouse Enables or disables the system to wake up from a power-saving Restore On AC Power Loss Aspire AX1920 Service Guide Description...

  • Page 24: Pc Health Status

    PC Health Status Field CPU Temperature (PECI Mode) System Temperature CPU Fan Speed System Fan Speed CPU Core +1.1V +3.30V +5.00V +12.0V 5VSB VBAT Smart Fan Description These items lets you monitor the parameters for critical voltages, temperatures and fan speeds. When enabled, fan speed will speed up or slow down depending on the system temperature.
  • Page 25 Frequency/Voltage Control Field Enable Clock to All DIMM/ Spread Spectrum Aspire AX1920 Service Guide Description When enabled, clock signals will be sent to the PCI and memory slots regardless of whether the slot is occupied or not. When the mainboard's clock generator pulses, the extreme values of the pulses creates EMI (electromagnetic interference).

  • Page 26: Bios Security Features

    BIOS Security Features Field Description Supervisor Password Displays the supervisor password status. When set to Installed, this password will allow the user to access and change all settings in the Setup Utility. User Password Displays the user password status. Only the following menus will be accessible when this password is set as Installed: •...
  • Page 27 To set a system password: Select Change Supervisor Password or Change User Password, then press Enter. The password box appears. Type a password then press Enter. IMPORTANT Be very careful when typing your password because the characters do not appear on the screen.

  • Page 28: Load Default Settings

    Load Default Settings Execute this menu to load the factory-default settings for all Setup parameters. Keyboard shortcut: F9 Perform the steps below to load the system default settings: Select Load Default Settings, then press Enter. You will be prompted to load the system defaults. Select OK, then press Enter.

  • Page 29: Exit Without Saving

    Exit Without Saving The Exit Without Saving menu allows you to discard changes made and close the Setup Utility. Aspire AX1920 Service Guide...
  • Page 30 Aspire AX1920 Service Guide...

  • Page 31: System Disassembly

    System Disassembly This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting. Disassembly Requirements In performing the disassembly process, you will need the following tools: • Wrist-grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 32: Disassembly Procedures

    Disassembly Procedures Removing the Side Panel Put the computer on a flat surface. Remove the two screws located on the rear edge of the side panel. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis.

  • Page 33: Removing The Front Bezel

    Removing the Front Bezel Release the front bezel retention tabs from the chassis interior. Pull the front bezel away from the chassis. NOTE: The power switch and LED cable from the front bezel is still connected to its connector on the mainboard.

  • Page 34: Removing The Heat Sink Fan Assembly

    Removing the Heat Sink Fan Assembly WARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. Loosen the four spring-loaded screws on the heat sink fan assembly in a diagonally opposite “X” pattern. Lift the heat sink fan assembly away from the mainboard.

  • Page 35: Removing The Processor

    Removing the Processor IMPORTANT: Before removing a processor from the mainboard, make sure to create a backup file of all important data. WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling. Release the load lever (1).

  • Page 36: Removing The Hdd-Odd Bracket

    IMPORTANT:If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. Removing the HDD-ODD Bracket Remove the two screws that secure the HDD-ODD bracket to the chassis. Lift up the HDD-ODD bracket.

  • Page 37: Removing The Optical Drive And The Hard Disk Drive

    Removing the Optical Drive and the Hard Disk Drive Disconnect the data and power cables from the rear of the optical drive. Disconnect the other end of the data cable from the mainboard. Aspire AX1920 Service Guide...
  • Page 38 Disconnect the data and power cables from the rear of the hard disk drive.  Disconnect the other end of the data cable from the mainboard. Aspire AX1920 Service Guide...
  • Page 39 Remove the screws that secure the optical drive to the HDD-ODD bracket. Pull the optical drive out of the drive bay. Aspire AX1920 Service Guide...
  • Page 40 Remove the four screws that secure the hard disk drive to the HDD bracket. Slide the hard disk drive out of the bracket. Aspire AX1920 Service Guide...

  • Page 41: Detaching The Front Bezel

    Detaching the Front Bezel Disconnect the power switch and LED cable from the mainboard. Pull out the power switch and LED cable from the chassis. Detach the front bezel. Aspire AX1920 Service Guide...

  • Page 42: Removing The Expansion Boards

    Removing the Expansion Boards Remove the screw from the expansion card bracket opposite the PCI_1 slot. Push to open the expansion slot lock in the direction indicated. Gently pull up the expansion board (1), move it slightly to the left and remove (2) from the slot. Aspire AX1920 Service Guide...
  • Page 43 Remove the screw from the expansion card bracket opposite the PCIEX2 slot. Gently pull up the TV tuner board (1), move it slightly to the left and remove (2) from the slot. Aspire AX1920 Service Guide...

  • Page 44: Removing The Memory Modules

    Removing the Memory Modules Press the holding clips (1) on both sides of the DIMM slot outward to release the DIMM. Gently pull the DIMM upward (2) to remove it from the chassis. Removing the Power Supply Unit Disconnect the 4-pin and 24-pin ATX power supply cables from the mainboard. Aspire AX1920 Service Guide...
  • Page 45 Remove the screw that secures the power supply to the chassis. Remove the screws that secure the power supply to the rear panel. Aspire AX1920 Service Guide...
  • Page 46 Push the power supply module (1) toward the front. Tilt the power supply module slightly to the right (2) and lift it out (3) of the chassis. Aspire AX1920 Service Guide...

  • Page 47: Removing The Front I/O And Optional Card Reader Assemblies

    Removing the Front I/O and Optional Card Reader Assemblies Disconnect the front I/O and optional card reader cables from their mainboard connectors. Open the plastic clip (1) and release the cables from the metal clip (2) in the direction indicated. Aspire AX1920 Service Guide...
  • Page 48 Detach the cables from the card. Remove the cables. Remove the screw that secures the bracket to the chassis. Pull the bracket out from the chassis. Aspire AX1920 Service Guide...
  • Page 49 Remove the two screws that secure the front I/O and card reader assembly to the bracket. Remove the front I/O and card reader assembly from the bracket. Aspire AX1920 Service Guide...

  • Page 50: Removing The Mainboard

    Removing the Mainboard Remove the six screws that secure the mainboard to the chassis. Note: Circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards. Aspire AX1920 Service Guide...
  • Page 51 Lift the mainboard from the chassis. Remove the RTC battery. Note: The RTC battery has been highlighted with a yellow circle as shown above. Please follow local regulations for disposal of used RTC batteries. Aspire AX1920 Service Guide...
  • Page 52 Aspire AX1920 Service Guide...

  • Page 53: Hardware Diagnostic Procedure

    System Check Procedures IMPORTANT The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Power System Check If the system can be powered on, skip this section.

  • Page 54: Checkpoints

    If the cause of the failure is still can not be determined, review the POST messages and BIOS checkpoints during the system startup. Checkpoints A checkpoint is either a byte or word value output to I/O port 80h. The BIOS outputs checkpoints during bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing.

  • Page 55: Bootblock Recovery Code Checkpoints

    Checkpoint Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. Bootblock Recovery Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt.
  • Page 56 Checkpoint Description Do R/W test to CH-2 count reg. Initialize CH-0 as system timer.Install the POSTINT1Ch handler. Enable IRQ-0 in PIC for system timer interrupt. Traps INT1Ch vector to "POSTINT1ChHandlerBlock." Fixes CPU POST interface calling pointer. Initializes the CPU. The BAT test is being done on KBC. Program the keyboard controller command byte is being done after Auto detection of KB/MS using AMI KB-5.

  • Page 57: Dim Code Checkpoints

    Checkpoint Description Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data Area from base memory. Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if needed. Initializes NUM-LOCK status and programs the KBD typematic rate.

  • Page 58: Post Error Indicators

    Checkpoint Description Initialize different buses and perform the following functions: Boot Input Device Initialization (function 3); IPL Device Initialization (function 4); General Device Initialization (function 5). Function 3 searches for and configures PCI input devices and detects if system has standard keyboard controller. Function 4 searches for and configures all PnP and PCI boot devices.
  • Page 59 Memory Message Description Gate20 Error The BIOS is unable to properly control the mainboard’s Gate A20 function, which controls access of memory over 1 MB. This may indicate a problem with the mainboard. Multi-Bit ECC Error This message will only occur on systems using ECC enabled memory modules. ECC memory has the ability to correct single-bit errors that may occur from faulty memory modules.

  • Page 60: Storage Device

    Storage Device Message Description Primary Master Hard The IDE/ATAPI device configured as Primary Master could not be properly Disk Error initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. Primary Slave Hard The IDE/ATAPI device configured as Primary Slave could not be properly initialized Disk Error...
  • Page 61 Message Description 3rd Slave Drive - The IDE/ATAPI device configured as Slave in the 3rd IDE controller failed an ATAPI ATAPI Incompatible compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. 4th Master Drive - The IDE/ATAPI device configured as Master in the 4th IDE controller failed an ATAPI Incompatible...

  • Page 62: System Configuration

    Virus-related Message Description BootSector Write!! The BIOS has detected software attempting to write to a drive’s boot sector. This is flagged as possible virus activity. This message will only be displayed if Virus Detection is enabled in AMIBIOS setup. VIRUS: Continue  If the BIOS detects possible virus activity, it will prompt the user.
  • Page 63 CMOS Message Displayed Description CMOS Date/Time Not The CMOS date and/or time are invalid. This error can be resolved by readjusting the system time in AMIBIOS Setup. CMOS Battery Low CMOS battery is low. This message usually indicates that the CMOS battery needs to be replaced.
  • Page 64 Index of Symptom-to-FRU Error Messages To use the information in this section to diagnose a problem: Find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU item listed in the right column is the most likely cause. NOTE If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”...
  • Page 65 Hard Disk Drive-related Symptoms Symptom/Error Hard disk drive test failed. Hard disk drive cannot format completely. Hard disk drive has write error. Hard disk drive LED fails to light, but system operates normally. NOTE Make sure the hard disk drive is configured correctly in CMOS Setup and that cable/jumper are set correctly before diagnosing any hard disk drive problems.
  • Page 66 Real-Time Clock-related Symptoms Symptom/Error Real-time clock is inaccurate. Audio-related Symptoms Symptom/Error Audio software program invoked but no sound comes from speakers. Modem-related Symptoms Symptom/Error Modem ring cannot wake up system from suspend mode. Data/fax modem software program invoked but cannot receive/send data/fax Fax/voice modem software program invoked but has no sound output.
  • Page 67 Printer-related Symptoms Symptom/Error Printing failed. Printer problems. Keyboard-related Symptoms Symptom/Error Some or all keys on keyboard do not work. Power Supply-related Symptoms Symptom/Error Pressing the power button does not turn off the system. (Only unplugging the power cord from electrical outlet can turn off the system.) Pressing the power button does not turn on the system...

  • Page 68: Beep Codes

    Beep Codes When no error message is displayed but the computer stops during POST, listen for beep codes. Boot Block Beep Codes Number of Beeps Description No media present. (Insert diskette in floppy drive A:) ‘AMIBOOT.ROM’ file not found in root directory of diskette in A: Insert next diskette if multiple diskettes are used for recovery Flash Programming successful File read error...

  • Page 69: Undetermined Problems

    Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU. Power off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Hard disk drive •...

  • Page 70: Creating Bios Crisis Recovery Disk

    BIOS Recovery An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS code, which will cause the system to go into an unbootable state. You need to access and execute the boot block program to reboot the computer and recover the regular BIOS code.

  • Page 71: Bios Update

    BIOS Update Updating the BIOS in DOS Mode Press the power button to turn on the computer and boot to DOS mode. Key in 'cd dostool'. (Go to BIOS path like "A:\DOSTOOL") Key in 'flash1M.bat' or 'flash1M'. Press Enter to flash the system BIOS. Reboot the computer.

  • Page 72: Updating The Bios In Windows Mode

    Updating the BIOS in Windows Mode This BIOS updating procedure is for a computer running a 32- or 64-bit Windows OS. Press the power button to turn on the computer. Click Start | Command Prompt | Run as administrator. Perform the steps below if your computer is running 32-bit Windows. Key in 'cd wintool\32'.
  • Page 73 Press Enter to flash the system BIOS. Perform the steps below if your computer is running 64-bit Windows. Key in 'cd wintool\64'. (Go to BIOS path like "D:\WinTool\64") Key in 'flash1M.bat' or 'flash1M'. Aspire AX1920 Service Guide...
  • Page 74 Press Enter to flash the system BIOS. Reboot the computer. Press Delete to run the CMOS Setup Utility. Press F9 to load the system default settings. Select Ok, then press Enter. Press F9 to save the default settings and close the Setup utility. 10.

  • Page 75: Clearning Cmos

    Clearning CMOS You may need to clear the Setup configuration values (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility caused error messages to be unreadable. This procedure will clear the BIOS supervisor password as well. Use the CLR_CMOS jumper to clear the CMOS data.
  • Page 76 Aspire AX1920 Service Guide...

  • Page 77: System Architecture

    System Architecture This chapter shows the block diagram and board layout of the Aspire AX1920 computer. Block Diagram The core subsystems of the Aspire AX1920 computer are depicted in the following block diagram. Aspire AX1920 Service Guide Chapter 5...

  • Page 78: Mainboard Layout

    Mainboard Layout This section shows the major mainboard components. Item Code LGA775 CPU_FAN DIMM1 DIMM2 ATX_POWER CLR_CMOS1 SATA1~2 F_PANEL1 F_USB1~3 SPDIF_OUT1 FP_AUDIO1 PCIE1 PCIEX1-1 Component Processor socket Heat sink fan cable connector 240-pin DDR3 SDRAM slot 240-pin DDR3 SDRAM slot 24-pin ATX power connector Clear CMOS jumper SATA cable connector...

  • Page 79: Jumper Setting

    Item Code AUDIO1 SYS_FAN1 ATX12V1 USBLAN1 VGA1 PSKBM2 Jumper Setting The section explains how to set jumper for correct configuration of the mainboard. Use the motherboard jumpers to set system configuration options. Jumpers withmore than one pin are numbered. When setting the jumpers, ensure that the jumpercaps are placed on the correct pins. The illustrations show a 2-pin jumper.When the jumper cap is placed on bothpins, the jumper is SHORT.

  • Page 80: Setting Jumper

    Setting Jumper Use the motherboard jumpers to set system configuration options. Jumpers with more than one pin are numbered. When setting the jumpers, ensure that the jumper caps are Placed on the correct pins.Pin 1 is label Jumper Type CLR_CMOS1 3-pin Description Setting (default)

  • Page 81: Connecting Optional Devices

    Connecting Optional Devices Refer to the following for information on connecting the main board’s optional devices: SATA1~2: Serial ATA connectors These connectors are used to support the new Serial ATA devices for the highest datatransfer rates  (3.0 Gb/s), simpler disk drive cabling and easier PC assembly. It elimi-nates limitations of the current Parallel ATA interface.
  • Page 82 F_USB1~3: Front Panel USB headers The motherboard has two USB ports installed on the rear edge I/O port array.Additionally, some computer cases have USB ports at the front of the case. If youhave this kind of case, use auxiliary USB connector to connect the front-mountedports to the motherboard.

  • Page 83: Connecting Case Components

    Connecting Case Components After you have installed the motherboard into a case, you can begin connecting themotherboard components. Refer to the following: Connect the CPU cooling fan cable to CPU_FAN. Connect the standard power supply connector to ATX_POWER. Connect the case switches and indicator LEDs to the F_PANEL. Connect the system cooling fan connector to SYS_FAN.

  • Page 84: Front Panel Header

    ATX_POWER: ATX 24-pin Power Connector Signal Name +3.3V +3.3V Ground Ground Ground PWRGD +5VSB +12V +12V +3.3V SYS_FAN: System Cooling FAN Power Connector Signal Name +12V Sense ATX12V: ATX 12V Power Connector Signal Name Ground Ground +12V +12V Front Panel Header The front panel header (F_PANEL) provides a standard set of switch and LEDheaders commonly found on ATX or micro-ATX cases.

  • Page 85: Field Replaceable Unit (Fru) List

    Service Guide. For Acer authorized service providers, your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service.

  • Page 86: Exploded Diagram

    Exploded Diagram Description Lowercase assembly HDD-ODD bracket Front I/O and card reader board bracket Front cover assembly Lowercase support Side cover Front I/O and card reader board Plastic cable clip Screw I #6-32 L5 Screw Pan, M3 L5 Screw Flat #6-32*3/16 NI Screw Pan #6-32 L6 NI Quantity Aspire AX1920 Service Guide...

  • Page 87: Ax1920 Fru List

    A01AC HD5450 512MB SDDR3 64BITS SAMSUNG DVI HDMI W/LP BRACKET ROHS VGA CARD ECS PCPARTNER 5450 512MB SDDR3 HDMI/DVI W/LP HYNIX Aspire AX1920 Service Guide Description Acer Part No. PHILIPS VISTA MCE RV.11000.007 RECEIVER REMOTE CTRL PHILIPS RT.11300.021 RC2604307/ F-IO BD USB 2.0 2 USB 55.NCM01.001...
  • Page 88 128BIT DDR3 DVI + HDMI HYNIX LP CABLES DVI TO VGA DONGLE CONNECTOR HDD SATA CABLE ODD CABLE SATA ODD CABLE SATA Description Acer Part No. RADEON HD5450 512MB VG.ECS54.511 DDR3 DVI/HDMI/VGA LP VGA CARD HD6450 1GB VG.APC64.521 SDDR3 SDI DVI-I/HDMI VGA CARD HD6450 VG.APC64.502...
  • Page 89 TELEPHONE CABLE 1500MM BLACK CASE/COVER/ FRONT IO BRACKET BRACKET ASSEMBLY HDD&ODD BRACKET CRT COVER Aspire AX1920 Service Guide Description Acer Part No. POWER CORD 110V UL 27.01518.0I1 POWER CORD 1800MM 27.01518.0J1 250V EURO POWER CORD 250V CCC 27.01518.0K1 1800MM PRC POWER CORD 250V 27.01518.0L1...
  • Page 90 E7500 2.93G 65W 1066M 3M PGA R-0 CPU INTEL CORE2DUAL E7600 LGA 3.06G 3M 1066 775 65W R-0 CPU INTEL CELERON 450 2.XG 512K 800FSB 35W HH80557RG049512 891507 SLAFZ Description Acer Part No. CAS UP BOXER X350 60.SE201.002 ASSY LCASE-ASM BOXER X1 ASSY MAIN-BEZEL BOXER X1...
  • Page 91 HDD 500G 7200RPM 3.5" SEAGATE ST3500418AS(PHARAOH PB) SATA II 16MB LF F/W:CC44 HDD 3.5" 500GB 7200RPM SATA WD XL320M WD5000AAKS-22M9A0 Aspire AX1920 Service Guide Description Acer Part No. DVD ROM HH HF+W7 KV.0160D.016 HLDS DH20N DVD ROM HH HF+W7 DH- KV.0160F.002 16D5SH ODD HH SM HF+W7 KU.0160D.049...
  • Page 92 KEYBOARD PS/2 105 KEY CHICONY KB- 07596CA25522V BLACK CANADIAN FRENCH KEYBOARD PS2 105 KEY LITEON SG- 30610-23W BLACK CANADIAN FRENCH W/O EKEY Description Acer Part No. HDD 500GB 3.5" SGT KH.50001.022 ST3500413AS 6G 7.2K HDD 500GB 3.5" WD KH.50008.022 WD5000AAKX-221CA0 7.2K...
  • Page 93 KEYBOARD PS2 104 KEY LITEON SG- 30610-XAW BLACK RUSSIAN W/O EKEY KEYBOARD PS/2 105 KEY BLACK HUNGARIAN W/O EKEY Aspire AX1920 Service Guide Description Acer Part No. KB CHICONY KB-0759 KB.PS203.293 PS/2 107K B KB CHICONY KB-0759 KB.PS203.294 PS/2 109K B KB CHICONY KB-0759 KB.PS203.295...
  • Page 94 BRAZILIAN PORTUGUESE W/O EKEY KEYBOARD PS/2 109 KEY BLACK JAPANESE W/O EKEY KEYBOARD PS2 105 KEY LITEON SG- 30610-2IW BLACK ITALIAN W/O EKEY Description Acer Part No. KB CHICONY KB-0759 KB.PS203.311 PS/2 104K B KB CHICONY KB-0759 KB.PS203.312 PS/2 105K B KB CHICONY KB-0759 KB.PS203.313...
  • Page 95 9611 BLACK US INTERNAL KEYBOARD 104KEY PS/2 LITE-ON SK- 9611 BLACK ARABIC/ENGLISH KEYBOARD 104KEY PS/2 LITE-ON SK- 9611 BLACK THAILAND Aspire AX1920 Service Guide Description Acer Part No. KEYBOARD PS2 SK-9620 KB.PS20B.083 SG-30600 KEYBOARD PS2 SK-9620 KB.PS20B.084 SG-30600 KEYBOARD PS2 SK-9620 KB.PS20B.085...
  • Page 96 KEYBOARD 104KEY PS/2 LITE-ON SK- 9611 BLACK GREEK KEYBOARD 105KEY PS/2 LITE-ON SK- 9611 BLACK DANISH KEYBOARD 104KEY PS/2 LITE-ON SK- 9611 BLACK CZECH Description Acer Part No. KB SK-9611 ?PS/2? KB.PS20B.121 ?105K? BLACK SPANISH KB?SK-9611 ?PS/2 ?105K KB.PS20B.122 BLACK PORTUGUESE KB?SK-9611 ?PS/2 KB.PS20B.123...
  • Page 97 KB36111 BLACK SWEDISH KEYBOARD 105KEY PS/2 PRIMAX KB36111 BLACK UK KEYBOARD 105KEY PS/2 PRIMAX KB36111 BLACK DUTCH Aspire AX1920 Service Guide Description Acer Part No. KB SK-9611 ?PS/2 ?105K? KB.PS20B.145 BLACK ?ROMANIAN KB SK-9611 ?PS/2 105K? KB.PS20B.146 BLACK TURKISH KB SK-9611 ?PS/2 ?105K? KB.PS20B.147...
  • Page 98 KEYBOARD 105KEY PS/2 PRIMAX KB36111 BLACK SPANISH LATIN KEYBOARD KIT 104KEY RF2.4 LITE-ON SK-9660B BLACK US WITH MOUSE W/ KB.RF40B.042 + MS.11200.073 Description Acer Part No. KB KB36211 PS2 105K KB.PS20P.090 BLACK SWISS/G KB KB36211 PS2 105K KB.PS20P.091 BLACK BELGIUM KB KB36211 PS2 105K KB.PS20P.092...
  • Page 99 SK-9660B BLACK DUTCH WITH MOUSE W/KB.RF40B.058 + MS.11200.073 KEYBOARD KIT 105KEY RF2.4 LITE-ON SK-9660B BLACK SWISS/G WITH MOUSE W/KB.RF40B.059 + MS.11200.073 Aspire AX1920 Service Guide Description Acer Part No. KB&MS PACK RF LITEON KB.RF40B.043 A1B TC KB&MS PACK RF LITEON KB.RF40B.044 A1B S-CHINESE KB&MS PACK RF LITEON...
  • Page 100 KEYBOARD KIT 104KEY RF2.4 LITE-ON SK-9660B BLACK TURKMEN WITH MOUSE W/KB.RF40B.077 + MS.11200.073 KEYBOARD KIT 105KEY RF2.4 LITE-ON SK-9660B BLACK NORDIC WITH MOUSE W/KB.RF40B.078 + MS.11200.073 Description Acer Part No. KB&MS PACK RF LITEON KB.RF40B.060 A1B BE KB&MS PACK RF LITEON KB.RF40B.061 A1B ICELANDIC KB&MS PACK RF LITEON...
  • Page 101 KBRF36211 BLACK JAPANESE WITH MOUSE W/KB.RF40P.011 + MS.11200.078 KEYBOARD KIT 105KEY RF2.4 PRIMAX KBRF36211 BLACK GERMAN WITH MOUSE W/KB.RF40P.012 + MS.11200.078 Aspire AX1920 Service Guide Description Acer Part No. KB&MS PACK RF LITEON KB.RF40B.079 A1B US/CA-FR KB&MS PACK RF LITEON KB.RF40B.080 A1B CZ(SK) KB&MS PACK RF LITEON...
  • Page 102 KEYBOARD KIT 104KEY RF2.4 PRIMAX KBRF36211 BLACK CZECH WITH MOUSE W/KB.RF40P.030 + MS.11200.078 KEYBOARD KIT 105KEY RF2.4 PRIMAX KBRF36211 BLACK ROMANIAN WITH MOUSE W/KB.RF40P.031 + MS.11200.078 Description Acer Part No. KB&MS PACK RF PRIMAX KB.RF40P.013 A1B IT KB&MS PACK RF PRIMAX KB.RF40P.014 A1B FR KB&MS PACK RF PRIMAX...
  • Page 103 0760 BLACK SIMPLIFIED CHINESE W/O EKEY KEYBOARD USB 104 KEY CHICONY KU- 07603U425522V BLACK INTERNATIONAL US W/O EKEY Aspire AX1920 Service Guide Description Acer Part No. KB&MS PACK RF PRIMAX KB.RF40P.032 A1B TR(F-TYPE) KB&MS PACK RF PRIMAX KB.RF40P.033 A1B TR(Q-TYPE) KB&MS PACK RF PRIMAX...
  • Page 104 07606B025522V BLACK BELGIUM W/O EKEY KEYBOARD USB 105 KEY LITEON SG- 30710-2JW BLACK BELGIUM W/O EKEY KEYBOARD USB 105KEY CHICONY KU- 0760 BLACK ICELANDIC W/O EKEY Description Acer Part No. KEYBOARD USB SK-9625 KB.USB0B.161 SG-30701 KB CHICONY KU-0760 KB.USB03.196 USB 104K BL KB SK-9625 104K AENO KB.USB0B.162...
  • Page 105 30710-79W BLACK NORDIC W/O EKEY KEYBOARD USB 109 KEY BLACK JAPANESE W/O EKEY KEYBOARD USB 109 KEY BLACK JAPANESE W/O EKEY Aspire AX1920 Service Guide Description Acer Part No. KB CHICONY KU-0760 KB.USB03.212 USB 105K BL KB CHICONY KU-0760 KB.USB03.213 USB 104K BL KB CHICONY KU-0760 KB.USB03.214...
  • Page 106 KEYBOARD USB 104 KEY BLACK CZECH W/O EKEY KEYBOARD USB 105 KEY BLACK ROMANIAN W/O EKEY KEYBOARD USB 105 KEY BLACK TURKISH W/O EKEY Description Acer Part No. KB CHICONY KU-0760 KB.USB03.311 USB 105K BLACK CZECH/ KB USB SK-9625 SG- KB.USB0B.043 30700-XUW US KEYBOARD USB SK-9625 KB.USB0B.164...
  • Page 107 9621B BLACK SWISS/G KEYBOARD 105KEY USB ITE-ON SK- 9621B BLACK BELGIUM KEYBOARD 105KEY USB LITE-ON SK- 9621B BLACK ICELANDIC Aspire AX1920 Service Guide Description Acer Part No. KB SK-9625 105K TR-Q KB.USB0B.191 EURO#NIW/ KEYBOARD USB SK-9625 KB.USB0B.192 SG-30700 KB SK-9625 105K KANO KB.USB0B.193...
  • Page 108 KEYBOARD 104KEY USB PRIMAX KB36211 BLACK SIMPLIFIED CHINESE KEYBOARD 104KEY USB PRIMAX KB36211 BLACK ARABIC/ENGLISH KEYBOARD 104KEY USB PRIMAX KB36211 BLACK THAILAND Description Acer Part No. KB SK-9621B USB 105K KB.USB0B.350 BLACK NORWEGIAN KB SK-9621B USB 104K KB.USB0B.351 BLACK HEBREW KB SK-9621B USB 105K KB.USB0B.352...
  • Page 109 KB36211 BLACK ROMANIAN KEYBOARD 105KEY USB PRIMAX KB36211 BLACK TURKISH KEYBOARD 105KEY USB PRIMAX KB36211 BLACK TURKISH-Q Aspire AX1920 Service Guide Description Acer Part No. KB PRIMAX KB36211 USB KB.USB0P.007 105KS BLACK SPANIS KB PRIMAX KB36211 USB KB.USB0P.008 105KS BLACK PORTUG KB PRIMAX KB36211 USB KB.USB0P.009...
  • Page 110 M378B5673EH1-CH9 MEMORY SAMSUNG DDR3 1333MHZ 2G M378B5673FH0-CH9 MEMORY UNIFOSA DDR3 1333MHZ 2G UNB-DIMM GU512303EP0202 LF 128*8 0.065UM Description Acer Part No. KB PRIMAX KB36211 USB KB.USB0P.034 105KS BLACK ARABIC KB PRIMAX KB36211 USB KB.USB0P.035 104KS BLACK KAZAKH KB PRIMAX KB36211 USB KB.USB0P.036...
  • Page 111 SCREW FLAT #6-32*3/16 NI SCREW MA HEX #6-32 5MM NI SCREW #6-32 L5 PAN NI SPEAKER SPEAKER CHIAMAW 9M-20A200-000 ACER LOGO LF 0810 SPEAKER JAZZ USB2.0 USB MS1238UA Aspire AX1920 Service Guide Description Acer Part No. MOUSE PS2 OPT 910- MS.11200.013...

  • Page 112: Processor

    Technical Specifications This appendix list the technical specifications of the Aspire AX1920 hardware components. Processor • Socket: LGA775 socket, 775 pin contacts Item Specification Model Q9550s CPU speed 2.83 GHz Bus speed 1333 MHz Bus/core ratio L2 cache size 12 MB Package type 45 nm Thermal design power...

  • Page 113: Chipsets

    Item Specification Model E3400 CPU speed 2.60 GHz Bus speed 800 MHz Bus/core ratio 13.0 L2 cache size 1 MB Package type 45 nm Thermal design power 65 W Dual-Core Chipsets Item Specification North bridge Intel South bridge Intel BIOS Item BIOS chip Setup utility...

  • Page 114: Hard Disk Drive

    Hard Disk Drive Item Specification Controller Integrated in the Intel Number of HDD bays Form factor 3.5-inch 25.4 mm Interface SATA 3.0 Supported capacities 160 GB • HGST Jupiter – HDS721016CLA382 • Seagate Pharoah – ST3160313AS 320 GB • HGST Jupiter – HDS721032CLA362 •...

  • Page 115: Gigabit Ethernet

    Gigabit Ethernet Item Specification Controller Realtek RTL8111DL Gigabit Ethernet Controller LAN protocol 10/100/1000 Mbit LAN connector type RJ-45 Audio Item Specification Controller • Realtek ALC662 5.1 Channel High Definition Audio Codec Audio jacks • Front panel: Headphone and microphone jacks •...
  • Page 116 Aspire AX1920 Service Guide...

  • Page 117: Index

    ACPI, see Advanced Configuration Power Interface 2 Advanced BIOS Feature 12 Advanced Configuration Power Interface checkpoints 50 specifications 2 antivirus software 2 asset tag number 10 audio microphone jack, rear 5 specifications 95 troubleshooting 58 beep codes 60 BIOS checkpoints 46 clear CMOS 67 crisis recovery disk 62 recovery 62...
  • Page 118 hardware exploded view 78 FRU list 77 specifications 92 Hardware Diagnostic Procedure 45 HDD, see hard disk drive 1 HDD-ODD bracket remove 28 heat sink fan cable connector 70 humidity 3 remove 39 I/O ports 2 Integrated Peripherals 14 jack line-in 5 line-out 5 LAN port...
  • Page 119 Load Default 20 side panel remove 24 slots expansion 5 software specifications antivirus 2 operating system 1 specifications audio 95 card reader 94 Ethernet 95 hard disk drive 94 memory 93 optical disc drive 94 power management 95 power supply unit 95 processor 92 system BIOS 93 system chipsets 93...

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