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NEC Neax 2400 Manual
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NEC Neax 2400 Manual

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P r o c e s s i n g
M o d u l e
NEC Neax 2400
Analog Ports
Communications between the
Neax 2400 and the Smooth
Operator are through a RS-232
Connection to the serial port on
the PC.
Smooth Operator Ordering
Information
Smooth Operator Configuration Note
For Smooth Operator Family of Products
O c t e l
Configuration Note 77175
V o i c e
NEC Neax 2400 * with
Direct Serial Link
Revised 10/24/97
Voice Board(s)
1.0 METHOD OF INTEGRATION
RS-232 / Direct Serial Integration. Smooth Operator communicates with
the NEAX 2400 using Feature 2 of the Message Center Interface (MCI).
Call forward to personal greeting is achieved by call information being sent
over the MCI link to the RS232 port on Smooth Operator when calls are
forwarded to the Voice Mail UCD group. Message Waiting Lights are set
and canceled using the NEC message center feature. A hookflash followed
by the extension transfers the caller to the operator.
2.0 SMOOTH OPERATOR ORDERING INFORMATION
There are many options available for both kit and turnkey versions of this
product, depending on the application. Please consult with your sales
representative. TheRS-232 Serial Software for NEC NEAX 2400 diskette,
part number S-COM-1031, and Modem cable (BEL-ATHAY10), part
number H-COM-2215 must be used.
Disclaimer: Configuration Notes are designed to be a general guide reflecting Octel's experience
configuring its systems. These notes cannot anticipate every configuration possibility given the inherent
variations in all hardware and software products. Please understand that you may experience a problem not
detailed in a Configuration Note. If so, please notify Sales Engineering at (408)324-3066, and if
appropriate we will include it in our next revision. Octel accepts no responsibility for errors or omissions
MCI Link on NEC
RS 232 Connection
via Cable to the
serial port on the PC
Personal Computer
contained herein.

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Summary of Contents for NEC Neax 2400

  • Page 1 RS-232 / Direct Serial Integration. Smooth Operator communicates with Communications between the the NEAX 2400 using Feature 2 of the Message Center Interface (MCI). Neax 2400 and the Smooth Call forward to personal greeting is achieved by call information being sent...

  • Page 2: Supported Features

    3.1 SWITCH SOFTWARE REQUIREMENTS NEAX 2400 SIM or IMG 5200 Switch software requirements NEAX 2400 MMG or UMG 4200 or 5200 Note: Versions prior to 4200 may not provide overflow to UCD, also there may be problems passing caller information from the MCI to the Smooth Operator on internal transfers.
  • Page 3 Voice Mail. Single Line extensions to the Smooth Operator will be 100, 101, 102 and 103. 5.1 NEAX 2400 SYSTEM PROGRAMMING Refer to the Programming section in the NEC manual for information on entering, saving, and exiting database programming. To allow multiple call forward to personal greeting, enter system programming.
  • Page 4 O c t e l C o m m u n i c a t i o n s NEC Neax 2400 w/ Direct Serial Link C o n f i d e n t i a l P a g e 4 To allow blind transfer to the attendant(s) console, enter system programming.
  • Page 5 O c t e l C o m m u n i c a t i o n s NEC Neax 2400 w/ Direct Serial Link C o n f i d e n t i a l P a g e 5 Select Menu Item 6.
  • Page 6 O c t e l C o m m u n i c a t i o n s NEC Neax 2400 w/ Direct Serial Link C o n f i d e n t i a l P a g e 6 When programming a port, you may need to change the Tenant Number.
  • Page 7 O c t e l C o m m u n i c a t i o n s NEC Neax 2400 w/ Direct Serial Link C o n f i d e n t i a l P a g e 7 5.3 ASSIGNING SINGLE LINE PORTS TO A UCD GROUP...
  • Page 8 O c t e l C o m m u n i c a t i o n s NEC Neax 2400 w/ Direct Serial Link C o n f i d e n t i a l P a g e 8...
  • Page 9 O c t e l C o m m u n i c a t i o n s NEC Neax 2400 w/ Direct Serial Link C o n f i d e n t i a l P a g e 9...
  • Page 10 O c t e l C o m m u n i c a t i o n s NEC Neax 2400 w/ Direct Serial Link C o n f i d e n t i a l P a g e 1 0...
  • Page 11 O c t e l C o m m u n i c a t i o n s NEC Neax 2400 w/ Direct Serial Link C o n f i d e n t i a l P a g e 1 1...
  • Page 12 O c t e l C o m m u n i c a t i o n s NEC Neax 2400 w/ Direct Serial Link C o n f i d e n t i a l P a g e 1 2 DATA: Selecting 01 in the DATA field insures that the port is seen as a MCI port and not a MAT terminal interface, then press ENTER.
  • Page 13 Set up the MCI I/) port (P/N PAI002) to the same baud, parity, data bit and stop bit settings as the NEC.CFG file in the Smooth Operator system. If the MCI data link is configured for 2 stop bits it should be reconfigured for 1 stop bit.
  • Page 14 O c t e l C o m m u n i c a t i o n s NEC Neax 2400 w/ Direct Serial Link C o n f i d e n t i a l P a g e 1 4 Lift handset of phone to be forwarded, wait for dial tone.
  • Page 15 6.0 CONFIGURING THE SMOOTH OPERATOR programming During the install process, run the Integrator program and choose the NEC NEAX 2400. The Integrator will place appropriate feature codes into the Smooth Operator Setup. The following codes should be inserted by the integrator. Four digit extensions are assumed.
  • Page 16 DISCONNECT TYPE The NEC line card 16LC-Q provides a 128-194 millisecond Drop in Loop current. If you are not using the 16LC-Q card the NEC PBX will send a Fast Busy which must be “learned” by running CCA. © Copyright 1994, 1995, 1996, 1997 Octel Communications Corporation. All rights reserved.
  • Page 17 O c t e l C o m m u n i c a t i o n s NEC Neax 2400 w/ Direct Serial Link C o n f i d e n t i a l P a g e 1 7...

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Rs-232