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Canon imageCLASS MPC190 Basic Manual
Canon imageCLASS MPC190 Basic Manual

Canon imageCLASS MPC190 Basic Manual

Canon imageclass mpc190: user guide
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Basic Guide
Basic Guide
Please read this guide before operating this equipment.
ENG
After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon imageCLASS MPC190

  • Page 1 Basic Guide Basic Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
  • Page 2 Copyright Copyright © 2003 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
  • Page 3: How To Use The Documentation Provided

    How to use the documentation provided Printed sheet This sheet includes instructions for setting up your machine and getting it ready for use. Follow all steps in this sheet before using your machine. Printed manual After following instructions in the Setup Sheet, refer to this guide for instructions on all functions of your machine.
  • Page 4: Type Conventions

    Software Refer to the MultiPASS Suite Software User’s Guide (included in the Guide CD-ROM) for more details. machine or printer General term used to represent the imageCLASS MPC190. default A setting that remains in effect unless you change it. document The original sheet(s) of paper you copy or scan with the machine.
  • Page 5: Table Of Contents

    Contents 1: Introduction What your machine can do... 1-1 Main components of the machine... 1-2 Operation panel of the machine ... 1-3 2: Document handling Document requirements ... 2-1 Loading documents ... 2-1 3: Print media handling Recommended print media and requirements ...
  • Page 6 9: Troubleshooting Problems installing and removing software... 9-1 Problems turning on the computer (when the MultiPASS Suite opens) ... 9-2 Problems printing from your computer... 9-3 Copying problems... 9-5 Problems scanning to a computer... 9-6 If nothing displays in the LCD (if there is no power)...
  • Page 7: Safety Information

    Safety information Read this safety information thoroughly before using your machine and keep it handy in case you need to refer to it later. WARNING • This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.
  • Page 8: Power Supply

    • To ensure proper ventilation, make sure the machine is approximately 10 cm (4 inches) away from walls and other equipment. Power supply WARNING • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it.
  • Page 9 Then contact your local authorised Canon dealer or the Canon help line. • Do not use any highly flammable sprays near the machine.
  • Page 10 If water etc. does spill inside the machine, turn off the power immediately, disconnect the power cord and contact your local authorised Canon dealer or the Canon help line. • Do not touch the high-voltage electrical parts as this may result in electrical shock.
  • Page 11 Legal limitation on usage of your product and the use of images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability.
  • Page 12 Preface...
  • Page 13: What Your Machine Can Do

    Printer ....Print crisp, clear colour or black & white documents from your Copier ....Make colour or black & white copies from your machine. Also, apply Scanner .
  • Page 14: Main Components Of The Machine

    Main components of the machine q Document cover w Multi-purpose tray e Tray extension r Paper output tray t Tray extension Introduction y Operation panel u Platen glass i Inner cover o Printhead holder !0 Paper thickness lever Chapter 1...
  • Page 15: Operation Panel Of The Machine

    Operation panel of the machine Scan ON/OFF Menu q [ON/OFF] key Turns the machine on and off (keep pressed for a brief interval). Before turning on the machine, make sure the document cover is closed. w [Scan] key Scans a document to your computer according to the action selected. e [Menu] ∞...
  • Page 16 NOTE • The power cannot be turned off when the machine is operating. • Your machine performs printhead cleaning every time you unplug and then plug in the machine. This ensures optimum print quality but also consumes a small amount of ink during the cleaning process. For this reason, it is recommended that you only turn the machine off and on with the [ON/OFF] key when instructed to do so in this guide.
  • Page 17: 2: Document Handling

    Chapter Document handling Document requirements The documents you load on the platen glass for copying or scanning must meet these requirements: Document • All types of documents type • Photographs • Book Size (W × L) Max. 216 × 297 mm (8 Quantity •...
  • Page 18 Document handling Chapter 2...
  • Page 19 Paper thickness lever position: Right Use for: Printing from your computer • You may be able to load other envelope sizes, but Canon cannot guarantee consistent performance on these. • Do not use the following types of envelopes since they may cause problems: –Envelopes with windows, holes, perforations, cutouts, double flaps, pressure seals, and...
  • Page 20 Bubble Jet Paper LC-301 Developed for high quality printing with minimal or no smearing when in contact with water or damp surfaces. This specially coated paper produces bright and vivid colours and stands up to normal office highlighters. Size: A4, Letter Quantity: Approx.
  • Page 21: Matte Photo Paper Mp

    Use for: Printing from your computer • Load the paper with the glossy side facing up. • In the printer driver, select “Photo Paper Plus Glossy” as the print media type. • Remove each sheet as soon as it is printed.
  • Page 22 High Gloss Photo Film HG-201 A bright white finish film that lends striking visual power to charts, graphs, and photographic images. It creates a sharper and more vivid colour output than is possible with coated paper. Size: A4, Letter Quantity: 1 sheet Paper thickness lever position: Left Drying time: 2 minutes Use for: Printing from your computer/copying...
  • Page 23: General Print Media Guidelines

    –Be aware that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow. Chapter 3 or 17 lb.) or 28 lb. , except for Canon above). If the print media is curled, uncurl Print media handling p. 3-6).
  • Page 24: Setting The Paper Thickness Lever

    Setting the paper thickness lever The paper thickness lever adjusts the gap between the printhead and the print media to suit the print media’s thickness. Before printing, be sure to set the paper thickness lever. Follow this procedure to set the paper thickness lever: Open the inner cover.
  • Page 25: Setting The Print Media Size And Type

    Setting the print media size and type For copying, you need to set the size and type of print media loaded in the multi-purpose tray. NOTE • For documents printed from your computer, specify the print media size and type on your computer ( Software Guide).
  • Page 26: Loading Print Media

    Loading print media Loading paper Follow this procedure to load paper in the multi-purpose tray: Open the multi-purpose tray q, then the tray extension w. Place a stack of paper (print side up) in the multi-purpose tray q and adjust the paper guide A to the width of the stack w.
  • Page 27 Remove any curling by holding the edges diagonally and bending them gently. If the edges of the envelope are inflated or are curling up, place the envelope on a desk and with a pen press down on it moving from the centre towards the edges of the envelope.
  • Page 28: Loading Banner Paper

    Loading banner paper NOTE • Always leave an extra sheet at the end of the banner—just in case the type runs over. • Printing on banner paper may require considerable amounts of ink so use new ink tanks if necessary. •...
  • Page 29: Basic Operation

    The MultiPASS Suite Chapter software —Basic operation Installing the software If you have not already installed the software as explained in the Setup Sheet, please do so now. For instructions, see the Setup Sheet or the Software Guide. System requirements To successfully install and operate the MultiPASS Suite, your system must meet the following requirements: •...
  • Page 30 Software components of the MultiPASS Suite The following components are installed when you install the MultiPASS Suite software: Printer driver ( Chapter 5) Enables you to print from any Windows application that supports printing. Scan driver: ScanGear for MultiPASS (Windows 98/Me/2000/XP) or WIA Driver...
  • Page 31: My Multipass

    My MultiPASS My MultiPASS is a folder that contains the Scan to Save folder that stores scanned images. q Scan to Save folder—Stores scanned images in the My Pictures folder, or if not available, in the My Documents folder or Scan to Save folder. My MultiPASS works within Windows Explorer and thus has a similar structure.
  • Page 32: Multipass Viewer

    MultiPASS Viewer The MultiPASS Viewer allows you to open and view documents stored in the Scan to Save folder. Once open in the Viewer, if you want to edit your document, you can open it in the MultiPASS Photo Enhancer to make advanced image adjustments, such as applying filters or effects to your document.
  • Page 33: Multipass Status Monitor

    MultiPASS Status Monitor The MultiPASS Status Monitor shows the current status of the machine and any errors that need your attention. It cannot interrupt any activities. When the Status Monitor is open, it displays as a window on the Windows desktop and as an icon in the Windows taskbar.
  • Page 34 The MultiPASS Suite software —Basic operation Chapter 4...
  • Page 35: 5: Printing From Your Computer

    If not, see the Setup Sheet or the Software Guide. Is the machine selected as the default printer? You can check if your machine is set as the default printer when you open the Print dialogue box in an application and your machine is selected in the Printer box.
  • Page 36: Cancelling Printing

    On the Windows desktop, click [Start], point to [Settings], then click [Printers] (Windows XP: Click [Start], then click [Printers and Faxes]). In the Printers (Printers and Faxes) window, double-click the printer icon, right click the print job, then click [Cancel Printing] or [Cancel].
  • Page 37: Changing Print Settings Manually

    Changing print settings manually Follow this procedure to change print settings manually: With your document open in the Windows application, click the print command. • In most applications, the print command is on the File menu or toolbar. In the Print dialogue box, click [Properties]. In the Properties dialogue box, define your settings on the appropriate tabs or dialogue boxes.
  • Page 38 Printing from your computer —Basic operation Chapter 5...
  • Page 39: Documents You Can Copy

    Chapter Copying Documents you can copy For information on the types of documents you can copy, their requirements, and details on loading them, see Chapter 2. Making copies Follow this procedure to make colour or black & white copies: Load the document on the platen glass. •...
  • Page 40: Improving Copied Images

    Improving copied images Setting colour or black & white copying Refer to Making copies on p. 6-1 and in step 3, set colour or black & white copying as follows: For colour copying: Press [Colour/B&W] to turn on the Colour light. For black &...
  • Page 41: Reducing Or Enlarging A Copy

    Reducing or enlarging a copy You can reduce or enlarge copies in three different ways: using preset copy ratios, using custom copy ratios, or automatically reducing or enlarging an image to fit on the print media size selected. Using preset copy ratios Refer to Making copies on p.
  • Page 42: Copying An Image To Fit The Page

    Copying an image to fit the page If the document to be copied is on paper larger or smaller than the specified print media size p. 3-7), you can automatically reduce or enlarge the image to fit the selected print media size.
  • Page 43: Advanced Copy Features

    Advanced copy features Copying two pages on a single page This feature allows you to reduce two pages to fit onto one page. NOTE • If MEMORY FULL appears in the LCD when copying, set the image quality setting to <B&W TEXT> or <COLOUR NORMAL>...
  • Page 44: Borderless Copying

    Borderless copying This feature allows you to copy coloured images that fill the entire page without borders. NOTE • Use specialty papers with this feature ( • You can only use this feature when the print media size setting is set to <A4>, <LTR>, or <4" details on setting the print media size, see p.
  • Page 45: Repeating An Image On A Page

    Press [Copy/Start]. NOTE • You can select the width cropped from the borders of the original image ( <EXTENSION AMOUNT>, p. 10-3). Repeating an image on a page This feature allows you to copy an image several times onto a single page. You can set the machine to automatically select the number of times it repeats the image ( 6-8), or you can specify the number ( Preparing your image to repeat it manually...
  • Page 46 Copying your image Follow this procedure to automatically or manually repeat an image on a page: Load the document on the platen glass. 2 ] or [3 3 3 3 ] to select the number of copies. Use [2 2 Adjust any necessary settings for your document ( Press [Menu] five times.
  • Page 47: Creating A Mirror Image

    Creating a mirror image This feature allows you to make a mirror copy of a document. Use this feature when copying onto T-shirt transfers so that the image appears the right way when ironed onto fabric. Follow this procedure to make a mirror copy: Load the document on the platen glass.
  • Page 48: Shrinking An Image To Fit The Page

    Shrinking an image to fit the page If the image to be copied is larger than the output print media, this feature will automatically reduce the image to fit the print media size onto which it will be copied. NOTE •...
  • Page 49: 7: Scanning -Basic Operation

    Chapter Scanning —Basic operation Before scanning Before scanning, check the following: Have you installed the MultiPASS Suite software? If not, see the Setup Sheet or the Software Guide. Does the document you want to scan meet the requirements for loading on the platen glass? For details, see Chapter 2.
  • Page 50: Customising Toolbar Buttons

    On the Windows desktop, on the MultiPASS Toolbar, click the appropriate scan button. q Scans the document and automatically attaches it to an e-mail message in your e-mail application. w Scans and saves the document in the My MultiPASS Scan to Save folder ( e Scans the document and automatically displays it in a graphic application (which you can specify).
  • Page 51: Scanning From Within An Application

    Follow this procedure to customise Toolbar buttons: On the Windows desktop, on the MultiPASS Toolbar, click [Settings]. Select the tab for the button you want and modify as necessary. Click [OK]. For details on each setting, refer to the online help or the Software Guide. Scanning from within an application You can scan documents directly from TWAIN or WIA (Windows XP) compliant Windows applications.
  • Page 52: Using The [Scan] Key On The Operation Panel

    Using the [Scan] key on the operation panel You can assign a scan action to the [Scan] key on the operation panel so that you only have to press this key to perform the action. For example, you can set it to display the toolbar, or to perform one of the actions of the Toolbar scan buttons.
  • Page 53: Replacing Ink Tanks

    –Colour ink tank: BCI-24 Color • To ensure optimum printing results and to avoid printing problems, Canon recommends using original Canon ink tanks only. Damage caused by using refilled ink tanks is not covered by Canon’s warranty. • Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block and the ink counter may not be accurate.
  • Page 54: Replacing An Ink Tank

    • Do not touch printed paper with wet hands or spill liquids on it as the ink may run. • Replace ink tanks quickly. Once installed, do not remove from the machine and leave out in the open. Doing so may cause the ink tank not to function when reinstalled in the machine. Replacing an ink tank This section describes how to replace an ink tank.
  • Page 55 CAUTION • Do not touch the ink port B. Insert the ink tank into the empty slot on the printhead. Press firmly on the ink tank’s tab until it clicks into place. If you need to replace the other ink tank, repeat steps 3 to 5.
  • Page 56: Resetting The Ink Counter

    Resetting the ink counter The ink counter keeps track of how much ink is left in the ink tanks allowing the machine to warn you when ink is running low. It also allows you to check the current ink level of the ink tanks at any time.
  • Page 57: Maintaining The Printhead

    If there is no improvement. Step 4 Replace the ink tank(s) ( If there is no improvement. The printhead may be damaged. Contact your local authorised Canon dealer or the Canon help line. Chapter 8 Step 1 p. 8-6). The printhead is misaligned.
  • Page 58: Printing The Nozzle Check Pattern

    Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is operating properly. NOTE • You can also print the nozzle check pattern from your computer ( Software Guide). Follow this procedure to print the nozzle check pattern from the machine: Load A4- or letter-size plain paper in the multi-purpose tray.
  • Page 59: Aligning The Printhead

    Aligning the printhead To align the printhead after you have just installed it, follow the procedure in the Setup Sheet. If you have printed the nozzle check pattern ( needs aligning, align it from the operation panel or from the MultiPASS Suite software. Aligning the printhead from the operation panel Follow this procedure to align the printhead from the operation panel: Load A4- or letter-size plain paper in the multi-purpose tray.
  • Page 60 In the Printers (Printers and Faxes) window, click the printer icon. On the File menu, click [Properties] or [Printing Preferences...]. In the Properties dialogue box, on the Maintenance tab, click the printhead alignment icon. Follow the on-screen instructions. In column A on the printout, note which box has the most solid image.
  • Page 61: Cleaning Your Machine

    Cleaning your machine This section describes the necessary cleaning procedures for your machine. CAUTION • Be sure to turn off the power and disconnect the power cord before cleaning the machine. • Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges.
  • Page 62 8-10 Maintenance Chapter 8...
  • Page 63: 9: Troubleshooting

    3. Did you install an earlier version of the MultiPASS Suite software (version 4.3 or earlier)? (Is Canon MultiPASS registered as the startup item in the Start menu program?) Remove the old version of the MultiPASS Suite software following the instructions in the Software Guide of that version and try reinstalling the new version.
  • Page 64: Problems Turning On The Computer

    3. Is another printer connected to the USB port? You might have connected a different printer to the USB port allocated to the machine when the MultiPASS Suite was running. Reconnect the machine to the USB port.
  • Page 65: Problems Printing From Your Computer

    2. Is the server set up for printer sharing? Set up the server for printer sharing ( 3. Is the server set up to allow your system access to the shared printer? Set up the server to allow your system access to the shared printer.
  • Page 66: Paper Does Not Feed Properly

    2. Is intensity set too high? The paper may curl or rub if intensity is set too high in the printer driver. In the Properties dialogue box, on the Main tab, click [Manual] in Colour Adjustment, then click [Set]. In the Manual Colour Adjustment dialogue box, reduce the intensity with the Intensity slider.
  • Page 67: Copying Problems

    4. Is intensity set too high? The paper may curl or rub if intensity is set too high in the printer driver. In the Properties dialogue box, on the Main tab, click [Manual] in Colour Adjustment, then click [Set]. In the Manual Colour Adjustment dialogue box, reduce the intensity with the Intensity slider.
  • Page 68: Problems Scanning To A Computer

    1. On the Windows desktop, click [Start], then [Control Panel]. 2. In the Control Panel window, click [Printers and Other Hardware], then [Scanners and Cameras]. 3. If Canon MPC190 scanner is present, the machine is recognised. If not, remove the MultiPASS Suite and reinstall.
  • Page 69 When you click a button on the Toolbar, another application opens. When you click a button on the Toolbar, you want another application to open. 1. Set the application you want to open in Link To in the Toolbar Settings dialogue box ( Software Guide).
  • Page 70: If Nothing Displays In The Lcd

    If nothing displays in the LCD (if there is no power) When you connect the power cord to the machine and wall outlet, and press [ON/OFF], the machine powers up and a message is displayed in the LCD. While the Alarm light blinks, the machine is initialising and you will not be able to use it. Wait until the Alarm light stops blinking.
  • Page 71: Removing Jammed Paper

    Removing jammed paper If <CLEAR PAPER JAM> is displayed in the LCD, follow this procedure to clear the paper jam. Removing jams in the paper output tray Follow this procedure to remove jams from the paper output tray: Gently pull any jammed paper out of the paper output tray.
  • Page 72: If There Are Repeated Paper Jams

    If the problem has been resolved, the Alarm light will turn off. If the Alarm light still lights even after you have turned the power on again Contact your local authorised Canon dealer or the Canon help line. 9-10 Troubleshooting p.
  • Page 73: Lcd Messages

    [Resume], contact your local authorised Canon dealer or the Canon help line. Contact your local authorised Canon dealer or the Canon help line to have the waste ink tank replaced immediately. Clear the paper jam and reload paper in the multi-purpose tray.
  • Page 74 If <CHECK PRINTER> then appears, contact your local authorised Canon dealer or the Canon help line. Try to reinstall the printhead. If the message remains in the LCD, the printhead may be defective. Contact your local authorised Canon dealer or the Canon help line.
  • Page 75: Multipass Status Monitor Messages

    IMPORTANT • Attempting to repair the machine yourself may void the limited warranty. If you contact your local authorised Canon dealer or the Canon help line, make sure you have the following information ready: • Product name: imageCLASS MPC190 •...
  • Page 76 9-14 Troubleshooting Chapter 9...
  • Page 77: Accessing The Machine Settings

    Chapter Machine settings Accessing the machine settings Follow this procedure to change a setting: Refer to the lists on the following pages to find the setting you want to change. If there is a reference for the setting A, refer to that page for details.
  • Page 78: Settings

    Settings Menu: ENLARGE/REDUCE Name Description PRESET RATIO Makes enlarged or reduced copies at preset ratios. ZOOM Makes enlarged or reduced copies at ratios between 25% and 400%. FIT-TO-PAGE Automatically reduces or enlarges an image to fit on the specified print media size. Menu: PAPER SELECT For details, see p.
  • Page 79: Menu: Maintenance

    Menu: MAINTENANCE Name Description NOZZLE CHECK Prints the nozzle check pattern. HEAD CLEANING Performs normal printhead cleaning. HEAD REFRESHING Performs deep printhead cleaning. ALIGN PRINT HEAD Aligns the printhead. HORIZ. PATTERN Prints the horizontal pattern. CHANGE H VALUE Selects the horizontal value for columns A to F on the printout.
  • Page 80 10-4 Machine settings Chapter 10...
  • Page 81: General Specifications

    Appendix General specifications Power source Power consumption Weight (Components attached) Dimensions Environmental conditions Liquid Crystal Display (LCD) Display languages Applicable standards Multi-purpose tray capacity Appendix Specifications 200–240 V, 50/60 Hz • Maximum: Approx. 38 W • Standby: Approx. 5.8 W Approx.
  • Page 82 Printable areas Specifications Note on printing area illustrations: Printing area: Canon recommends that you print within (dark shade) this area. Printing area: The area where it is possible to print. (light shade) However, printing in this area can adversely affect print quality or paper feed precision.
  • Page 83 " ) ! / 8 A4: 3.4 mm ( " ) ! / 4 Letter: 6.3 mm ( ! / 8 " ) A4: 3.4 mm ( ! / 4 " ) Letter: 6.4 mm ( Appendix • Photo Paper Pro PC-101S printable areas: Photo Paper Pro PC-101S: 109.6 ×...
  • Page 84: System Requirements

    3-1 • Black printing: Fast: 14 pages/minute Standard: 10.5 pages/minute • Colour printing: Fast: 10 pages/minute Standard: 4.7 pages/minute (Based on Canon standard pattern) 203.2 mm (8 in.) 2400 (horizontal) × 1200 (vertical) dpi ! / 8 " Max. 4.5 mm "...
  • Page 85: Copy Specifications

    Scanning image processing Appendix • Black & white: <DRAFT> Approx. 14 pages/minute (A4 size) • Colour: <COLOUR FAST> mode approx. 10 pages/minute (A4 size) (Based on BJ printer specific speed test pattern.) Maximum 99 copies 9 levels 25%–400% TWAIN/WIA (Windows XP) •...
  • Page 86 Specifications Appendix...
  • Page 87 BLACK INK LOW message 9-11 Borderless copying 6-6, 6-7 Bubble Jet Paper LC-301 3-2 CANNOT START message 9-11 CARTRIDGE JAMMED message 9-11 CHECK PAPER SIZE message 9-11 CHECK PRINTER (PRESS RESUME KEY) message 9-11 Cleaning exterior 8-9 printhead 8-6 roller 8-9 scanning area 8-9...
  • Page 88 3-1 to 3-5 setting size 3-7 setting type 3-7 Print settings changing manually 5-3 changing with Print Advisor 5-2 Printer driver 4-2 selecting default 5-1 Printhead aligning from MultiPASS Suite 8-7, 8-8 aligning from operation panel 8-7 cleaning 8-6...
  • Page 89 SPECIAL COPY menu 10-2 Status Monitor. See MultiPASS Status Monitor Stop/Reset key 1-3 System requirements 4-1 Transparencies CF-102 3-4 Tray extension 1-2 T-Shirt Transfers TR-201 3-4, 3-5 USER DATA menu 10-3 Viewer. See MultiPASS Viewer WAIT COOLING message 9-12 WASTE INK NEAR FULL message 9-12 WIA Driver 4-2 WRONG CARTRIDGE message 9-12 Index...
  • Page 90: Index

    Index...
  • Page 91 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.

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