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Canon imageCLASS MF5550 Software Manual
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Canon imageCLASS MF5550 Software Manual

Canon imageCLASS MF5550 Software Manual

Canon imageclass mf5550: software guide
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Summary of Contents for Canon imageCLASS MF5550

  • Page 1 imageCLASS MF5500 Series Software Guide...

  • Page 2: Manuals For The Machine

    Only for the MF5550 model. • Software Installation and Instructions • Troubleshooting Model Name • H12294 (imageCLASS MF5530) • H12295 (imageCLASS MF5550) The guide with this symbol is a PDF manual included on the CD-ROM accompanying CD-ROM. Set-Up Sheet Basic Guide Facsimile Guide...

  • Page 3: How This Manual Is Organized

    How This Manual Is Organized Chapter 1 Installation Chapter 2 Printing Chapter 3 Scanning Chapter 4 Faxing (Only for the MF5550 model.) Chapter 5 Troubleshooting Chapter 6 Appendix • Considerable effort has been made to make sure that this manual is free of inaccuracies and omissions.

  • Page 4: Table Of Contents

    Contents Preface ............vii How to Use This Manual .
  • Page 5 Chapter 2 Printing Printing a Document ..........2-1 Changing Print Settings .
  • Page 6 Chapter 4 Faxing Sending a Fax........... 4-1 Changing Fax Settings .

  • Page 7: Preface

    Thank you for purchasing the Canon imageCLASS MF5500 Series. Please read this manual thoroughly before operating the product in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

  • Page 8: Abbreviations Used In This Manual

    Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: ® Microsoft Windows ® Microsoft Windows Windows Me. ® Microsoft Windows ® Microsoft Windows viii ® 98 operating system is referred to as Windows 98. ®...

  • Page 9: Legal Notices

    Notice The information in this manual is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.

  • Page 11: Chapter 1 Installation

    Installation This chapter explains the procedure to install drivers and software component(s) on your computer. Once the corresponding drivers are installed, you can make printing, scanning, and PC faxing* from your computer. * Only for the MF5550 model. System Requirements The drivers for Windows 98/Me/2000/XP can be used in the following system environments.
  • Page 12 ■ Hardware Environment - IBM or IBM-compatible PC - CD-ROM drive or network environment with the access to CD-ROM - PC equipped with a USB port and the USB class driver installed Windows 98 Windows Me Windows 2000* Professional Windows XP* * Log on as a user with administrator privileges is recommended.

  • Page 13: Where To Find Help

    - Select the desired item ➞ press [F1]. ■ Canon Authorized Service Facilities or the Canon Customer Care Center If the Help does not provide the information you need, contact Canon Authorized Service Facilities or the Canon Customer Care Center.

  • Page 14: Installing Software On Your Computer

    Installing Software on Your Computer This section provides installation procedures of drivers to use the Canon imageCLASS MF5500 Series machine as a local printer, scanner, or fax (connected directly to your computer). When installing printer and scanner drivers and other software component(s), use the user software first. Then use the install wizard to install the fax driver.
  • Page 15 Click [Install Software]. The [InstallShield Wizard] dialog box appears. Click [Next]. Installing Software on Your Computer...
  • Page 16 After confirming the contents of the license agreement, select [I accept the terms of the license agreement] ➞ click [Next]. Select the software component(s) you want to install ➞ click [Next]. Installing Software on Your Computer...
  • Page 17 Select the location where you want to install the software component(s). ● To specify in the default location: ❑ Go to step 7. ● To change the location: ❑ Click [Change]. ❑ Select the location where you want to install the software component(s) ➞ click [OK].
  • Page 18 Click [Install]. The installation starts. Installing Software on Your Computer...
  • Page 19 When the installation is complete, click [Finish]. The message dialog box for connecting the machine to your computer appears. NOTE The InstallShield Wizard will start for each application you selected in step 5. Follow the instructions on the screen to complete the installation. Connect the machine to your computer with a USB cable.
  • Page 20 Click [OK] on the message dialog box. The [InstallShield Wizard] dialog box closes. The printer driver icon is added to the [Printers and Faxes] (Windows 98/Me/2000: [Printers]) folder, and the scanner driver name or icon is added to the [Scanners and Cameras] folder (Windows 98/Me/2000: the [Scanners and Cameras Properties] dialog box).

  • Page 21: Using Install Wizard

    Using Install Wizard Add Printer Wizard (Windows 2000/XP) The following is the installation procedure of [Add Printer Wizard] under Windows 2000/XP. The screen shots shown are from Windows XP. IMPORTANT • Before installing the fax driver, confirm that printer and scanner drivers and other software component(s) are installed.
  • Page 22 Click [Next]. Select [Local printer attached to this computer] (Windows 2000: [Local printer]) ➞ click [Next]. IMPORTANT Selecting [Automatically detect and install my Plug and Play printer] is not recommended. 1-12 Installing Software on Your Computer...
  • Page 23 Select the printer port you want to use ➞ click [Next]. Click [Have Disk]. The [Install From Disk] dialog box appears. Insert the CD-ROM into the CD-ROM drive. NOTE When the Main menu appears, click [Exit]. Installing Software on Your Computer 1-13...
  • Page 24 Select the location containing the fax driver. ● To specify in the default location: ❑ Go to step 9. ● To change the location: ❑ Click [Browse]. ❑ Select the location containing the fax driver ➞ click [Open]. For example, if your CD-ROM drive is "E:," the path name of the folder would be "E:\Drivers\WinXP2K."...
  • Page 25 Enter the name of the printer you want to use ➞ click [Next]. If you accept the default printer name, leave the edit box as it is ➞ click [Next]. If you want to use this printer as the default printer, select [Yes]. If you select [Yes], the fax function will be set as default.
  • Page 26 Select [No] ➞ click [Next]. If you select [Yes], the dialog box for sending a test page appears. Click [Finish]. The installation starts. When the installation is complete, the [Add Printer Wizard] dialog box closes. The fax driver icon is added to the [Printers and Faxes] (Windows 2000: [Printers]) folder.

  • Page 27: Add Printer Wizard (Windows 98/Me)

    Add Printer Wizard (Windows 98/Me) The following is the installation procedure of [Add Printer Wizard], under Windows 98/Me. The screen shots shown are from Windows 98. IMPORTANT Before installing the fax driver, confirm that printer and scanner drivers and other software component(s) are installed.
  • Page 28 Select [Local printer] Click [Have Disk]. The [Install From Disk] dialog box appears. Insert the CD-ROM into the CD-ROM drive. NOTE When the Main menu appears, click [Exit]. 1-18 Installing Software on Your Computer ➞ click [Next].
  • Page 29 Select the location containing the fax driver. ● To specify in the default location: ❑ Go to step 8. ● To change the location: ❑ Click [Browse]. ❑ Select the location containing the fax driver ➞ click [OK]. For example, if your CD-ROM drive is "E:," the path name of the folder would be "E:\Drivers\WinME9x."...
  • Page 30 Select the printer port you want to use Enter the name of the printer you want to use If you accept the default printer name, leave the edit box as it is ➞ click [Next]. If you want to use this printer as the default printer, select [Yes]. If you select [Yes], the fax function will be set as default.
  • Page 31 Select [No] ➞ click [Finish]. If you select [Yes], the dialog box for sending a test page appears. The installation starts. When the installation is complete, the [Add Printer Wizard] dialog box closes. The fax driver icon is added to the [Printers] folder. Installing Software on Your Computer 1-21...

  • Page 32: Checking Installation

    Checking Installation Check if the drivers are installed successfully and the machine is selected as the default printer. • You can check if your machine is set as the default printer when you open the [Print] dialog box in an application and your machine is selected in the printer box (see below for details).
  • Page 33 Open the [Scanners and Cameras] folder (Windows 98/Me/2000: the [Scanners and Cameras Properties] dialog box). ● On Windows XP: ❑ Click [Start] on the Windows task bar, select [Control Panel] ➞ [Printers and Other Hardware] ➞ [Scanners and Cameras]. ● On Windows 98/Me/2000: ❑...

  • Page 34: Uninstalling Drivers

    Uninstalling Drivers If the drivers are not working properly, it might help to remove the drivers and install them again. Before you remove the drivers, make sure the following. - You have the installation software available for installation. - No application is running on your computer. IMPORTANT Uninstallation in Windows 2000/XP needs to be done by a user with administrator privileges.
  • Page 35 Select [Remove] ➞ click [Next]. The confirmation message dialog box appears. Click [Yes] to start the uninstallation. Disconnect the USB cable from the machine. Uninstalling Drivers 1-25...
  • Page 36 Select [Yes, I want to restart my computer now.] ➞ click [Finish]. Your computer will be restarted. NOTE If you restart your computer without disconnecting the machine, the drivers are automatically installed again. 1-26 Uninstalling Drivers...

  • Page 37: From The [Printers And Faxes] (Windows 98/Me/2000: [Printers]) Folder

    From the [Printers and Faxes] (Windows 98/Me/2000: [Printers]) Folder Open the [Printers and Faxes] (Windows 98/Me/2000: [Printers]) folder. ● On Windows XP: ❑ Click [Start] on the Windows task bar, select [Control Panel] ➞ [Printers and Other Hardware] ➞ [Printers and Faxes]. ●...

  • Page 38: From The [Scanners And Cameras] Folder (Windows 98/Me/2000: The [Scanners And Cameras Properties] Dialog Box)

    From the [Scanners and Cameras] Folder (Windows 98/Me/2000: the [Scanners and Cameras Properties] Dialog Box) Open the [Scanners and Cameras] folder (Windows 98/Me/2000: the [Scanners and Cameras Properties] dialog box). ● On Windows XP: ❑ Click [Start] on the Windows task bar, select [Control Panel] ➞ [Printers and Other Hardware] ➞...

  • Page 39: Printing

    Printing This chapter explains the procedure to print a document from a Windows application. If you want to change print settings, you can access the properties dialog box of the printer driver. Printing a Document The general steps for printing a document are set out below. Load paper in the cassette or the multi-purpose feeder.
  • Page 40 Select the command to print. In most cases, click [Print] from the [File] menu. The [Print] dialog box appears. From the [Select Printer] list box or the [Name] pull-down list in the [Print] dialog box, select the printer to be used. Click [Preferences] or [Properties].
  • Page 41 Click [Print] or [OK]. Printing starts. NOTE To cancel printing, click [Cancel]. Printing a Document...

  • Page 42: Changing Print Settings

    Windows applications. The printer printing preferences dialog box enables you to specify the default settings for the printing options available when you print with the Canon imageCLASS MF5500 Series. (Only for Windows 2000/ XP.) •...

  • Page 43: From The [Printers And Faxes] (Windows 98/Me/2000: [Printers]) Folder

    From the [Select Printer] list box or the [Name] pull-down list in the [Print] dialog box, select the printer to be used. Click [Preferences] or [Properties]. The [Printing Preferences] or [Canon MF5550 Printer Properties] ([Canon MF5530 Printer Properties]) dialog box appears. NOTE...

  • Page 44: Opening The Printer Printing Preferences Dialog Box (Windows 2000/Xp)

    You can also open the printer printing preferences dialog box by right-clicking the corresponding printer driver icon and selecting [Printing Preferences] from the pop-up menu. The [Canon MF5550 Printer Printing Preferences] ([Canon MF5530 Printer Printing Preferences]) dialog box appears. Changing Print Settings...

  • Page 45: Printer Properties And Printer Printing Preferences

    Printer Properties and Printer Printing Preferences The printer properties and printer printing preferences dialog box contains several tab sheets that enable you to set up the printer configuration and configure the print settings. The following is the description of each tab sheet. The screen shots shown are from Windows 98/XP.

  • Page 46: Details Tab (Windows 98/Me)

    Details Tab (Windows 98/Me) Specifies the printer port and time-out settings. Refer to your Windows operating system documentation for more information. Spool Settings (Windows 98/Me) The installer sets the following defaults. Printer Properties and Printer Printing Preferences...

  • Page 47: Sharing Tab

    Sharing Tab Specifies the printer sharing settings. This tab sheet is available only when the printer sharing is enabled. (See "Setting Printer Sharing," on p. 2-19.) Refer to your Windows operating system documentation for more information. Printer Properties and Printer Printing Preferences...

  • Page 48: Ports Tab (Windows 2000/Xp)

    Ports Tab (Windows 2000/XP) Specifies the port to which the printer is attached. Refer to your Windows operating system documentation for more information. 2-10 Printer Properties and Printer Printing Preferences...

  • Page 49: Advanced Tab (Windows 2000/Xp)

    Advanced Tab (Windows 2000/XP) Specifies the settings for print spooling. Refer to your Windows operating system documentation for more information. NOTE [Spool print documents so program finishes printing faster] and [Start printing immediately] are set automatically when you install the printer driver. Printer Properties and Printer Printing Preferences 2-11...

  • Page 50: Color Management Tab (Windows 2000/Xp)

    Color Management Tab (Windows 2000/XP) Associates color profiles with your color printer. Refer to your Windows operating system documentation for more information. 2-12 Printer Properties and Printer Printing Preferences...

  • Page 51: Security Tab (Windows 2000/Xp)

    Security Tab (Windows 2000/XP) Specifies security settings. Refer to your operating system documentation for more information. Printer Properties and Printer Printing Preferences 2-13...

  • Page 52: Page Setup Tab

    Page Setup Tab Specifies the page settings including the paper size, number of copies, orientation, and number of pages per sheet. The following screen shows the Page Setup tab in Windows XP. Default settings depend on the country/region of purchase. [Page Size] [Paper Type] [Page Layout]...

  • Page 53: Advanced Tab

    [Copies] Specifies the number of copies to be printed (1 to 999). [Collate] Sorts the printouts by copy. [Default] Resets all the current settings to their default values. Advanced Tab Specifies the page settings for scaling. The following screen shows the Advanced tab in Windows XP. [Match Page Size] Adjusts the output size to fit the page size.

  • Page 54: Using The Machine On Your Network

    Setting the Machine as a Shared Printer If you plan to share your Canon imageCLASS MF5500 Series machine on a network, install the print server locally, then make the following settings. For more information, see your print server system documentation.
  • Page 55 Right-click the [Local Area Connection] icon ➞ select [Properties] from the pop-up menu. The [Local Area Connection Properties] dialog box appears. Select [File and Printer Sharing for Microsoft Networks] ➞ click [OK]. The server service is added. Using the Machine on Your Network 2-17...
  • Page 56 ■ Adding Server Service (Windows 2000) Click [Start] on the Windows task bar, select [Settings] ➞ [Network and Dial-up Connections]. The [Network and Dial-up Connections] folder appears. Right-click the [Local Area Connection] icon ➞ select [Properties] from the pop-up menu. The [Local Area Connection Properties] dialog box appears.
  • Page 57 ■ Setting Printer Sharing Open the printer properties dialog box ➞ select [Share this printer] (Windows 2000: [Shared as]) in the [Sharing] tab sheet. NOTE On how to open the printer properties dialog box, see "Changing Print Settings," on p. 2-4. Enter a share name in the edit box as needed.

  • Page 58: Windows 98/Me Server Settings

    Windows 98/Me Server Settings The following is the procedure to make your machine available to your network users, under Windows 98/Me. The screen shots shown are from Windows 98. ■ Adding Server Service Click [Start] on the Windows task bar, select [Settings] ➞ [Control Panel].
  • Page 59 Select [Service] ➞ click [Add]. The [Select Network Service] dialog box appears. Select [File and printer sharing for Microsoft Networks] ➞ click [OK]. Using the Machine on Your Network 2-21...
  • Page 60 Click [File and Print Sharing]. The [File and Print Sharing] dialog box appears. Select [I want to be able to allow others to print to my printer(s).] ➞ click [OK]. 2-22 Using the Machine on Your Network...
  • Page 61 Select the [Access Control] tab ➞ [Share-level access control] or [User-level access control]. Click [OK]. The server service is added. If the confirmation message dialog box appears, click [Yes] to restart your computer. Using the Machine on Your Network 2-23...
  • Page 62 ■ Setting Printer Sharing ( Open the printer properties dialog box ➞ select [Shared As] in the [Sharing] tab sheet. NOTE On how to open the printer properties dialog box, see "Changing Print Settings," on p. 2-4. Enter a share name, comment, and password in each edit box as needed.
  • Page 63 ■ Setting Printer Sharing (User-level Access Control) Open the printer properties dialog box ➞ select [Shared As] in the [Sharing] tab sheet. NOTE On how to open the printer properties dialog box, see "Changing Print Settings," on p. 2-4. Enter a share name and comment in each edit box as needed. NOTE Do not enter a space or special character in the [Share Name] edit box.
  • Page 64 Click [Add] ➞ select the users allowed to access the printer. Click [OK] when you finish adding users. Click [OK]. The printer driver icon changes to indicate sharing. 2-26 Using the Machine on Your Network...

  • Page 65: Using The Shared Printer On Your Network

    Using the Shared Printer on Your Network When the imageCLASS MF5500 Series machine is already on your network and set as a shared printer, you can use it via network. The easiest way to make the machine available for your computer is using network download. If your operating system is Windows 2000/XP, you cannot download the driver from Windows 98/Me servers.

  • Page 66: Add Printer Wizard (Windows 2000/Xp)

    Add Printer Wizard (Windows 2000/XP) The following is the procedure to connect to the shared printer on your network using Windows 2000/XP. IMPORTANT Installation in Windows 2000/XP needs to be done by a user with administrator privileges. Open the [Printers and Faxes] (Windows 2000: [Printers]) folder. ●...

  • Page 67: Add Printer Wizard (Windows 98/Me)

    Select [Connect to this printer (or to browse for a printer, select this option and click Next)] (Windows 2000: [Type the printer name, or click Next to browse for a printer]) ➞ enter the name of the printer you want to connect to ➞ click [Next]. If you do not know the name of the printer, click [Next] without entering the name to proceed to the [Browse for Printer] dialog box.
  • Page 68 Enter the network path or print queue that you want to connect to, or select the location of the shared printer. ● To enter the location directly: ❑ Enter the path name or print queue in the edit box. ● To select the location: ❑...
  • Page 69 Select the location containing the printer driver. ● To specify in the default location: ❑ Go to step 9. ● To change the location: ❑ Click [Browse]. ❑ Select the location containing the printer driver ➞ click [OK]. You can also enter the path name directly in the edit box. Click [OK].
  • Page 70 2-32 Using the Machine on Your Network...

  • Page 71: Scanning

    Scanning This chapter explains the procedure to scan documents to your computer. IMPORTANT • When using [SCAN], the ADF is not available for scanning. • When using the WIA driver, the ADF is not available for scanning. • For better scanning quality, we recommend that you place documents on the platen glass.

  • Page 72: Setting The Scanning Function In The [Scanners And Cameras] Folder

    Follow the instructions on the screen of your computer to complete the scanning. For details, see "Scanning with the TWAIN Driver," on p. 3-5, or "Scanning with the WIA Driver (Windows Me/XP only)," on p. 3-8. Setting the Scanning Function in the [Scanners and Cameras] Folder (Windows 98/Me/2000: the [Scanners and Cameras Properties] Dialog Box) You can change the action for [SCAN] when start scanning.
  • Page 73 Specify an action for [SCAN]. ● On Windows Me/XP: ❑ Select the [Events] tab ➞ select [Scan] in the [Select an event] pull-down list ➞ select the operation for [SCAN] in [Actions] ➞ click [OK]. ● On Windows 98/2000: ❑ Select the [Events] tab ➞...

  • Page 74: Scanning An Image From An Application

    Scanning an Image from an Application You can scan an image from a TWAIN- or WIA- (Windows 98/2000: a TWAIN-) compliant application and use the image in that application. This procedure varies depending on the application. The following is only one example.

  • Page 75: Scanning With The Twain Driver

    Scanning with the TWAIN Driver With the TWAIN driver dialog box open, follow this procedure below: To display the TWAIN driver, see "Scanning an Image from an Application," on p. 3-4. Select the platen glass or the ADF (Automatic Document Feeder). ●...

  • Page 76: Setting Preferences In The Twain Driver

    Setting Preferences in the TWAIN Driver In the TWAIN driver dialog box, you can specify the following scan settings. [Use Automatic Document Feeder] [Paper Size] [Standard Preset] [Resolution] [Color Type] [Contrast] Scanning with the TWAIN Driver Uses the ADF to scan the document. Selecting this check box will make the maximum scanned area larger.
  • Page 77 [Brightness] Specifies the brightness (–60 to 60%). (Only for color or grayscale scanning.) NOTE You can also adjust the brightness in PageManager or OmniPage if it is not specified sufficiently in this dialog box. [Descreen] Reduces the moiré effect caused by scanning a printed material i.e., magazine or newspaper.

  • Page 78: Scanning With The Wia Driver (Windows Me/Xp Only)

    Scanning with the WIA Driver (Windows Me/XP only) IMPORTANT When using the WIA driver, the ADF is not available for scanning. From the [Scanners and Camera Wizard] dialog box With the [Scanners and Camera Wizard] dialog box open, follow this procedure below: To display the [Scanners and Camera Wizard] dialog box, see "Scanning with [SCAN],"...
  • Page 79 Select a picture type. You can select from the following: - [Color picture] - [Grayscale picture] - [Black and white picture or text] - [Custom] (Windows Me: [Cusotm Settings]) NOTE When selecting [Custom], click [Custom settings] (Windows Me: When selecting [Custom Settings], click [Adjust the quality of the scanned picture]) to specify the settings in detail in the [Properties] (Windows Me: [Advanced Properties]) dialog box.
  • Page 80 Specify a name, a file format, and the location for saving the group of pictures. ❑ Enter a name for the group of pictures. When you save more than one picture in the same location, sequential numbers are automatically added at the ends of file names (e.g. numbers 001, 002, ... are added from the second picture on.) ❑...
  • Page 81 Click [Next] (Windows Me: [Finish]). The scanning starts. ● On Windows Me: The scanning procedure is completed. The location selected in step 5 will appear. NOTE To cancel scanning, click [Cancel]. Click [Next]. (Only for Windows XP.) If you want to publish these pictures to a Web site or order printouts online, select the corresponding option.
  • Page 82 Click [Finish]. (Only for Windows XP.) The location selected in step 5 will appear. 3-12 Scanning with the WIA Driver (Windows Me/XP only)

  • Page 83: Properties

    Properties The following screen shows the Advanced Properties tab in Windows XP. [Brightness] Specifies the brightness (–60 to 60). (Only for color or grayscale scanning.) NOTE You can also adjust the brightness in PageManager or OmniPage if it is not specified sufficiently in this tab. [Contrast] Specifies the contrast (–35 to 35).

  • Page 84: From An Application

    From an Application With the WIA driver dialog box open, follow this procedure below: To display the WIA driver, see "Scanning an Image from an Application," on p. 3-4. Select [Select an option below for the type of picture you want to scan.].

  • Page 85: Setting Preferences In The Wia Driver

    Setting Preferences in the WIA Driver In the WIA driver dialog box, you can specify the following scan settings. [Select an option below for the type of picture you want to scan.] Selects the type of picture you want to scan. ([Color picture], [Grayscale picture], [Black and white picture or text]), or [Custom Settings]).

  • Page 86: Advanced Properties

    Advanced Properties For details on scanning settings, see "Properties," on p. 3-13. 3-16 Scanning with the WIA Driver (Windows Me/XP only)

  • Page 87: Sending A Fax

    Faxing This chapter explains the procedure to fax documents from your computer. You can send faxes using the fax driver from applications that support document printing. (Only for MF5550 model.) Sending a Fax You can send a fax to multiple recipients in one operation. NOTE •...
  • Page 88 From the [Select Printer] list box or the [Name] pull-down list in the [Print] dialog box, select the fax to be used. Click [Preferences] or [Properties]. NOTE Depending on the application you are using, select the fax to be used in the [General] tab sheet in the [Print] dialog box, then specify the fax settings in the corresponding tab sheet.
  • Page 89 Click [Print] or [OK]. The [Fax Phone Number Entry] dialog box appears. Enter the fax/telephone number of the recipient in the [Fax recipient phone] edit box. NOTE • You can enter numbers (0-9), an asterisk (*), and a sharp (#) for the recipient's number, and a comma (,) for a pause.

  • Page 90: Changing Fax Settings

    Windows applications. The print to fax printing preferences dialog box enables you to specify the default settings for the faxing options available when you fax with the Canon imageCLASS MF5550. (Only for Windows 2000/ XP.) •...

  • Page 91: From The [Printers And Faxes] (Windows 98/Me/2000: [Printers]) Folder

    From the [File] menu, click [Printing Preferences] (Windows 98/ Me: [Properties]). You can also open the [Canon MF5550 Print To Fax Printing Preferences] or [Canon MF5550 Print To Fax Properties] dialog box by right-clicking the corresponding fax driver icon and selecting [Printing Preferences] (Windows 98/Me: [Properties]) from the pop-up menu.

  • Page 92: Printing Preferences Or Print To Fax Properties Dialog Box

    Printing Preferences or Print To Fax Properties Dialog Box Page Setup Tab Specifies the page settings including the paper size, number of copies, orientation, and number of pages per sheet. Default settings depend on the country/region of purchase. [Page Size] [Orientation] Changing Fax Settings Selects the original paper size to work with in an application.

  • Page 93: Print To Fax Printing Preferences (Windows 98/Me: Print To Fax Properties) Dialog Box

    Print To Fax Printing Preferences (Windows 98/Me: Print To Fax Properties) Dialog Box Page Setup Tab For details on print settings, see "Printing Preferences or Print To Fax Properties Dialog Box," on p. 4-6. Changing Fax Settings...
  • Page 94 Changing Fax Settings...

  • Page 95: Troubleshooting

    Troubleshooting If you have a machine problem, the problem might have one or a combination of causes, including a computer malfunction, software errors and the cable. Many problems are related how your software interacts with the machine. If you can print a self test, but the printer does not print other jobs or the output is not what you expected, the problem is with your computer, software or cable.
  • Page 96 Does your BIOS port setting need to be modified? See your computer's documentation concerning available ports. Is your computer working properly? Make sure your computer is turned on. If so, see your computer’s documentation for troubleshooting. No power is supplied. Is the power cord plugged in? Make sure the power cord is securely plugged into both the machine and the AC outlet.
  • Page 97 Printout is wrong. Is there a communication problem between the printer and your computer? Make sure your cable connections are secure. Make sure your USB cable is less than 16.5 feet (5.0 m) long. Make sure you are not using a switch box. Make sure you have selected the correct printer driver in Windows.
  • Page 98 Computer indicates a device time-out. Is the machine off, offline, or not connected to the computer? Make sure the machine is not paused. Make sure the machine's interface cable is securely connected to both the machine and the computer. Make sure paper is properly loaded from the cassette or multi-purpose feeder. Reset the machine and the computer.

  • Page 99: Driver Problems

    Driver Problems Driver is not working properly. Is the printer driver selected as the default printer driver? Specify the corresponding printer driver as the default printer driver for the imageCLASS MF5500 Series. Cannot print some fonts in a document correctly. Does the document contain Adobe Type Manager (ATM) fonts? Adobe Type Manager (ATM) is not supported.
  • Page 100 [Canon imageCLASS MF5500 Series], [Canon CARPS USB Printer], or [Unknown].) For Windows 2000/XP, select [USB Printing Support] or [Canon CARPS USB Printer] ➞ select [Uninstall] from the [Action] menu. For Windows 98, select [Canon imageCLASS MF5500 Series] ➞ click [Remove]. For Windows Me, select [Canon CARPS USB Printer] ➞...

  • Page 101: Scanning Problems

    Scanning Problems Cannot scan a document. Is there anything displayed in the LCD? If nothing is displayed in the LCD, see Chapter 9, "Troubleshooting," in the Basic Guide. Is the Alarm indicator blinking? If the Alarm indicator is blinking, see Chapter 9, "Troubleshooting," in the Basic Guide.
  • Page 102 [Scanners and Cameras]. (Windows 98/Me/2000: Double-click [Scanners and Cameras].) 3. If [Canon MF5550 Scanner Device 1.9] (Windows 98/Me/2000: [Canon MF5530/MF5550 Twain Driver]) is present in the [Scanners and Cameras] folder or dialog box, the machine is recognized. If not, remove the software (see "Uninstalling Drivers,"...
  • Page 103 Computer has hung up or frozen. Is enough memory loaded in your computer? Quit other opened applications and try again. Is enough space available in the hard disk? Check that hard disk has enough available space, in particular when scanning large documents at a high resolution.
  • Page 104 Scanned images looks dirty. Is the platen glass or the platen glass cover clean? Clean the platen glass or the platen glass cover. (See "Setting Preferences in the TWAIN Driver," on p. 3-6 or "Setting Preferences in the WIA Driver," on p. 3-15.) Is the image size too small? Some applications do not display an image properly at small sizes.

  • Page 105: Installing And Uninstalling Problems

    Installing and Uninstalling Problems Cannot install the software. Have you followed the instructions in the Set-Up Sheet to install the software? Try reinstalling the software. If an error occurred and installation was not complete, restart your computer and try reinstalling the software. Are any other applications open? Quit all of these and try reinstalling the software.
  • Page 106 5-12 Installing and Uninstalling Problems...

  • Page 107: Appendix

    Appendix Printer Specifications Hardware Printing Speed 19 pages per minute (LTR-size paper) Resolution Approx. 600 dpi Paper Sizes Cassette LTR, LGL, Executive, A4, B5, Envelope COM10, Envelope Monarch, Envelope DL, Envelope C5 Plain paper, transparencies, envelopes, labels, and heavy paper (up to 34 lb (128 g/m Maximum capacity: 250 sheets of 17 lb bond (64 g/m Multi-purpose...

  • Page 108: Software

    Software Printing Software Valid Printing Area Printer Specifications Canon Printer Driver for MF5500 Series Max. " (5 mm) blank margins at each edge...

  • Page 109: Glossary

    Glossary Alternating Current. The type of electrical current typically available from household wall outlets. Application Abbreviation of the phrase "application software." Software designed for a specific purpose such as word processing software, spreadsheet software, database software, or a combination of these. Bold A characteristic of a printed character with wider, and darker representation.
  • Page 110 The entire Windows screen that represents your work area in Windows. Icons, windows, and the taskbar are displayed on the Windows desktop. Dots per inch. A unit of measurement for indicating a printer's resolution. The Canon imageCLASS MF5500 Series prints at a resolution of 600 dpi.
  • Page 111 IBM and similar personal computers. Interface port The port through which the machine communicates with the computer. The Canon imageCLASS MF5500 Series have a USB port, located on the back of the machine. See also USB interface.
  • Page 112 Kilobyte (KB) A unit of measurement, representing the binary number 1024, used to describe machine or computer memory size in thousand-byte units. Landscape A horizontal print orientation. Text and graphics are printed across the longer axis of the page. Local printer A printer that is directly connected to your computer, using a USB cable.
  • Page 113 Paper jam A situation created when paper becomes caught along the paper path. You must remove jammed paper before you can continue printing. Paper path The route that paper travels through the machine. Paper source Source of paper feed. The machine has a cassette and a multi-purpose feeder. Paper type All kinds of paper (plain paper, heavy paper, transparencies, envelopes, labels, etc.) are grouped under several Paper types.
  • Page 114 Printer driver A program that controls how the computer and printer interact. The printer driver supplies Windows with information such as descriptions of fonts and features of the installed printer. Printers and Faxes folder (Printers folder) The container in which your printer and fax information is stored. Properties dialog box The dialog box that contains information about a particular device, such as a printer.
  • Page 115 Scalable fonts Scalable fonts allow characters to be printed in various sizes and rotation angles. This is different from bitmap fonts, which are printed in fixed sizes and angles. Scaling Enlarging or reducing the printed image. Scanner driver A program that controls how the computer and scanner interact. The scanner driver is provided with two drivers: The TWAIN and the WIA driver (Windows 98/2000: the TWAIN driver).
  • Page 116 Toner saver Because the black areas of print data are thinned, toner consumption is reduced. Transfer roller Presses the paper against the drum, to aid the transfer of toner to the paper. TrueType fonts Scalable fonts used for both screen display and printing. TrueType fonts can be sized to any height, and print exactly as they appear on the screen, but with higher resolution.
  • Page 117 Weight Refers to the thickness of a font: light, medium, or bold. Also refers to the thickness of paper. WIA (Windows Image Acquisition) Standard for downloading images from scanners or digital cameras. The machine includes a TWAIN-compliant driver and a WIA-compliant driver. The WIA driver can only be used with Windows Me/XP.

  • Page 118: Index

    Index Numerics × 600 dpi 600 dpi, 6-1 AC, 6-3 Add Printer Wizard Windows 2000/XP, 1-11 Windows 98/Me, 1-17 ADF (Automatic Document Feeder), 3-5 Advanced Properties, 3-16 Advanced tab, 2-15 Advanced tab (Windows 2000/XP), 2-11 Alarm indicator, 5-7 Application, 3-4, 6-3 Available space, 5-9 Brightness, 3-6, 6-3 Cannot install, 5-11...
  • Page 119 Import, 6-5 Install wizard, 1-11 Installation, 1-1 checking, 1-22 drivers, 1-4 install wizard, 1-11 problem, 5-11 user software, 1-4 Interface, 6-5 Interface port, 6-5 Landscape, 6-6 Local printer, 1-4 LTR paper, 6-1 Megabyte, 6-6 Multi-purpose feeder, 6-1 Network setting shared printer, 2-16 using shared printer, 2-27 Windows 2000/XP server settings, 2-16 Windows 98/Me server settings, 2-20...
  • Page 120 Random Access Memory, 6-8 requirements, 1-2 Resolution, 3-6, 3-13, 6-1, 6-8 Scaling, 6-9 Scanner driver, 6-9 Scanners and Cameras, 3-2 Scanning, 3-1 from an Application, 3-4 problems, 5-7 setting, 3-2 Security tab (Windows 2000/XP), 2-13 Sending fax, 4-1 Server, 6-9 settings Windows 2000/XP, 2-16 settings Windows 98/Me, 2-20 Shared printer, 2-16...

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