In USA: The Brother fax-back system number has been preprogrammed on One Touch key 1 . Frequently Asked Questions (FAQs) You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there.
. For the best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories...
The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
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BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first end- use purchaser of the accompanying product (referred to in this warranty as “this...
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MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces...
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Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of...
Roll Over Phone Lines... 2-6 Two-Line Phone System... 2-6 Converting Telephone Wall Outlets ... 2-6 Installing Brother Machine, External Two-Line TAD and Two-Line Telephone... 2-7 Multi-Line Connections (PBX) ... 2-7 If You Are Installing the Fax Machine to Work with a PBX: ...
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Connecting an External Telephone Answering Device (TAD) ... 2-9 Sequence ... 2-9 Connections... 2-10 Outgoing Message (OGM) on an External TAD ... 2-10 Connecting an External Telephone... 2-10 On-Screen Programming... 3-1 User-Friendly Programming... 3-1 Menu Selection Table... 3-1 Alternating Displays ... 3-1 Navigation Keys ...
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Recommended Reductions... 5-5 Setting Paper Size... 5-5 Advanced Receiving Operations... 5-6 Operation from External or Extension Telephone... 5-6 For FAX/TEL Mode Only ... 5-6 Changing Remote Codes... 5-6 To Change Remote Codes ... 5-6 Polling... 5-7 Setting Up Sequential Polling Receive... 5-7 Setting Up for Polled Transmit...
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Custom Features ... 8-1 Distinctive Ring... 8-1 What Does Your Telephone Company’s “Distinctive Ring” Do?... 8-1 What Does Brother’s “Distinctive Ring” Do? ... 8-1 Do You Have Voice Mail?... 8-2 Before You Choose the Ring Pattern to Register ... 8-2 Very Important... 8-3 Registering the Distinctive Ring Pattern...
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Listening to Outgoing Message (OGM) ... 9-3 Erasing Outgoing Message (OGM) ... 9-3 Activating Message Center Mode ... 9-3 Message Indicator... 9-4 Playing Voice Messages... 9-4 Printing a Fax Message ... 9-4 Backup Printing Option... 9-5 Erasing Messages ... 9-5 To Erase Voice Messages Individually...
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Important Information ... 12-1 Standard Telephone and FCC Notices... 12-1 International E Industry Canada Compliance Statement (For Canada Only)... 12-2 Federal Communications Commission Compliance Notice (For USA Only)... 12-2 Important ... 12-2 Important Safety Instructions ... 12-3 Troubleshooting and Routine Maintenance... 13-1 Troubleshooting ...
Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual.
FAX-1575mc Control Panel Overview Liquid Crystal Display (LCD) Displays messages to help you set up and operate your fax machine. Shift This key is used to access the "7" through "12" One Touch numbers. One Touch Dial Keys These six keys give you instant access to twelve previously stored phone numbers.
Dial Pad Dials phone and fax numbers, and can be used as a keyboard for entering information into the fax machine. Fax Keys Receive Mode Use to select how the fax machine will handle incoming calls. Resolution Sets the resolution when you send a fax or make a copy.
Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered.
After programming your Station ID, please fill out the TEST SHEET included with your fax machine, and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed. To get a response, you must have set up your Station ID.
Location and Connections Caution I Never install telephone wiring during a lightning storm. I We recommend that this product be used with a surge protection device to protect the product against lightning storms. I Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location.
If an item is missing, call Brother Customer Service at Note 1-800-284-4329 ( in USA ), 1-877-BROTHER ( in Canada ) or (514) 685-6464 ( in Montreal ). See Ordering Accessories and Supplies on page ii for the correct item numbers.
Assembly Attach the Document Support Attach the document support. Attach the Paper Wire Extension Attach the paper wire extension. Attach the Paper Support Attach the paper support. 2 - 3 L O C A T I O N A N D C O N N E C T I O N S Paper Wire Extension Paper Support...
Load the Paper The paper tray can hold up to 200 sheets of 20-lb paper. Open the paper tray cover. Place up to 200 sheets of paper in the tray. Do not allow the level of paper to pass the paper guide.
Connections Connecting the Machine Connect the handset, power cord and telephone line. Connect the handset. Connect the curled handset cord to the bottom of the handset and to the left side of the machine. Connect the power cord. Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine.
RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your Brother machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter.
TAD. The most common connection is to put the Brother machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.
If You Are Installing the Fax Machine to Work with a PBX: It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.
Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax.
Connections The external TAD must be plugged into the left of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. Plug the telephone line cord from the wall jack into the left side of the fax machine, in the jack labeled LINE.
On-Screen Programming User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine.
Navigation Keys You can access the menu mode by pressing Menu/Set. When you enter the Menu, the LCD scrolls: Then press 1 for Initial Setup Menu—OR— Press 2 for Setup Receive Menu—OR— Press 3 for Setup Send Menu Press 0 for TEL SERVICE —...
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To access the menu, press Main Menu Menu Selections 1. INITIAL SETUP 1. DATE/TIME 2. STATION ID 3. BEEPER 4. VOLUME AMPLIFY 5. TONE/PULSE 6. LOCAL LANGUAGE (For Canada Only) 3 - 3 O N - S C R E E N P R O G R A M M I N G Menu/Set.
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To access the menu, press Main Menu Menu Selections 2. SETUP RECEIVE 1. RING DELAY 2. F/T RING TIME 3. EASY RECEIVE 4. REMOTE CODE 5. REDUCTION 6. PAPER 7. POLLING RX Menu/Set. to accept Stop to Exit Options RING The number of rings before the fax machine DELAY...
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To access the menu, press Main Menu Menu Selections 3. SETUP SEND 1. COVERPG SETUP 2. COVERPAGE 3. CONTRAST 4. RESOLUTION 5. OVERSEAS MODE 6. CALL RESERVE 7. DELAYED 8. POLLED TX 3 - 5 O N - S C R E E N P R O G R A M M I N G Menu/Set.
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To access the menu, press Main Menu Menu Selections 4. CANCEL JOB 5. INTERRUPT 6. SET 1. ONE-TOUCH AUTO DIAL DIAL 2. SPEED-DIAL 3. SETUP GROUPS 7. SETUP REPORTS 1. TRANSMISSION 2. ACT.INTERVAL Menu/Set. to accept Stop to Exit Options —...
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To access the menu, press Main Menu Menu Selections 8. SETUP MSG CTR 1. MSG STORAGE 2. BACKUP PRINT 3. OGM 4. ICM MAX. TIME 5. ICM REC. MONITR 6. FAX FWD/PAGING 7. REMOTE ACCESS 0. TEL SERVICE 1. DISTINCTIVE 2.
Initial Setup Getting Started After you have assembled your machine using the Brother Quick Setup Guide, continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send.
Use the dial pad to enter your name (up to 20 characters), and then press Menu/Set. (You can use the chart below to help you enter letters.) Press Stop/Exit. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page...
Making Corrections If you entered a letter incorrectly and want to change it, press after the last correct letter. Then press Stop/Exit; the letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. You can also back up and type over incorrect letters.
Choosing the Handset Volume (For Volume Amplify) Before you begin to use the machine, you must decide if you need to set the handset volume to AMPLIFY:ON for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards. VOLUME AMPLIFY: OFF This default setting is appropriate if none of the users are hearing-impaired.
Setting Volume Amplify Please carefully read Choosing the Handset Volume (For Volume Amplify), page 4-4 before you do the following steps: Press Menu/Set, 1, 4. Press to select VOL AMPLIFY:OFF? if none of the users are hearing-impaired and go to Step 4—OR—If some or all of the users are hearing- impaired, select VOL AMPLIFY:ON? and then press Menu/Set.
Memory Storage In the event of a power failure, all settings in the INITIAL SETUP, SETUP RECEIVE and SET AUTO DIAL plus the COVERPG SETUP and COVERPAGE MSG (from SETUP SEND) operations are stored permanently. You may have to reset the date and time. Setting Tone/Pulse Dialing Mode Your fax machine comes set to accommodate Tone (multi-frequency) dialing service.
Setup Receive Basic Receiving Operations Select Receive Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Fax Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring, page 8-1.) FAX ONLY—The fax machine automatically answers every call as a fax call.
To select or change your Receive Mode Press Receive Mode. The LCD shows your current selection. Or, if Message Center mode is ON, it overrides your Receive Mode setting, so the LCD shows: Continue to press Receive Mode until your new selection appears. After two seconds, the LCD returns to the date and time, along with your new Receive Mode setting.
Setting Ring Delay The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, keep the Ring Delay default setting of 4. (See Easy Receive, page 5-4, Operation from External or Extension Telephone, page 5-6 and For FAX/TEL Mode Only, page 5-6.) Press Menu/Set, 2, 1.
Record FAX/TEL Outgoing Message (F/T OGM) This is the announcement played by your FAX (not an external TAD) when someone calls and your machine is set to FAX/TEL mode. Although callers hear your announcement, they cannot leave a message. To erase the announcement, see Erasing Outgoing Message (OGM), page 9-3.
Printing a Reduced Incoming Fax You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your fax machine. If you choose AUTO, your machine chooses the level of reduction for you. Press Menu/Set, 2, 5.
Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code (See Easy Receive, page 5-4.) If the fax machine answers a voice call and double-rings for you to take over, use the...
Polling Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to “poll” other machines, or you can have someone poll your machine. All parties involved in polling need to set up their fax machines to accommodate polling.
Setup Send Before You Begin Before you begin sending faxes, make sure you read all the instructions and cautions for placing originals in the automatic document feeder. Automatic Document Feeder (ADF) I Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches long.
Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. Place the original face down in the ADF. Pick up the handset and listen for a dial tone —OR—press Speaker phone and listen for a dial tone. Enter the fax number you want to call.
Quick-Scan Fax Transmission You can scan a fax into the fax machine’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original. If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan.
Cover Page for Next Fax Only Make sure the Station ID is set up (See Setting Station ID, page 4-1). This feature does not work without the Station ID. You can set the fax to send a cover page with a particular original. This cover page will include the number of pages in your original.
If you selected ON, you must select a comment. Press to view possible selections. (You can select your custom comment.) Press Menu/Set when the LCD shows your selection. The LCD shows: Press 1 if you want to select additional settings. The LCD returns to the Setup Send menu—OR—Press 2 to exit if you are finished choosing settings.
Contrast If your original is very light or very dark, you might want to set the contrast accordingly. Use S.LIGHT to send a very light original. Use S.DARK to send a very dark original. Place the original face down in the ADF. Press Menu/Set, 3, 3.
Call Reservation / Call Back Message You can send a fax and let the other person know that you want to have a conversation after the fax transmission is complete. The receiving fax machine will ring as if it were receiving a telephone call and shows CALL PICKUP.
Delayed FAX You can use this setting to send a fax up to 24 hours later. Place the original face down in the ADF. You can press Quick-Scan/Reports to use memory transmission—OR— Leave the original in the ADF to be scanned at the specified time. Press Menu/Set, 3, 7.
Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. Press Menu/Set, 4. Any waiting jobs appear on the LCD. If there are no jobs waiting, the LCD shows NO JOB WAITING. If you have more than two jobs waiting, press cancel, and then press Menu/Set.
Press the One Touch key where you want to store a number. (USA Only) For your convenience, One Touch key 1 is pre-programmed for the Brother fax-back system. You can change this number if you wish. Enter a number (up to 20 digits), and then press Menu/Set.
Return to Step 2 to store another One Touch number—OR—Press Stop/Exit. When you dial an AUTO DIAL number the LCD shows the name you’ve stored, or if you haven’t stored a name, the number you’ve stored. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that place in the number by pressing Redial/Pause.
Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name or number stored there, then prompts you to either 1.
Dialing Options You can use your fax machine to make voice telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. You can use the handset to make and receive calls. When you dial an auto dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.
Speed Dialing Pick up the handset—OR—Press Speaker phone. When you hear a dial tone, press Search/Speed Dial, press #, and then press the two-digit Speed Dial number. To hang up a voice call, replace the handset. If you are sending a fax, press Fax Start after entering the Speed Dial number. If you picked up the handset, press Fax Start when the receiving machine answers with fax tones.
Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically or numerically. (See Storing One Touch Dial Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.) Press Search/Speed Dial. Press to search alphabetically and After you press Search/Speed Dial, you can do an alphabetical search by entering...
Broadcasting Using the numbers you have stored in Groups, One Touch and Speed Dial memory, you can “Broadcast” faxes automatically to a maximum of 112 different locations in a few simple steps. After the Broadcast is completed, a Broadcast Report will be printed automatically to let you know the results.
Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you’re sending. This could be useful if you’re sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to STANDARD after the fax is sent.
Tone/Pulse If you have pulse dialing service but need to send tone signals (for example, for telephone banking), follow the steps below. If you have touch tone service, you do not need this feature to send tone signals. Lift the handset. Press #.
Note What Does Brother’s “Distinctive Ring” Do? The Brother machine has a Distinctive Ring feature that allows you to use your fax machine to take full advantage of the telephone company’s Distinctive Ring service. You can dedicate the new phone number on your line to receive only faxes.
You can register only one Distinctive Ring pattern with the fax machine. Some ring patterns cannot be registered. Please refer to some popular ring pattern examples that will be provided from the telephone company in the USA and Canada that are shown in the Brother compatibility table below. Ring Pattern...
Very Important If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the Distinctive Ring feature. Here’s why: Manual mode will never pick up a call by itself, since it is «Neutral ».
Printing the Caller ID Log Press Hold/Caller ID. To print the Caller ID Log, press Fax Start. Viewing the Caller ID Log Press Hold/Caller ID. After two seconds, press through the Caller ID Log. When you want to see detailed information for a displayed ID (phone number and date and time call was received) press Menu/Set.
This feature may not be available in certain areas of the USA and Canada. If your dialing plan does not follow the standard 1 + area code + 7-digit number dialing system for calling outside your area code, you may experience problems returning calls automatically from the Caller ID Log.
Call Waiting Caller ID The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting callers on your fax machine’s LCD. To answer a Call Waiting signal while you’re talking on the phone, ask the other party if you can put them on Hold to catch the other call.
Message Center Message Center Mode Message Center mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 30 minutes of voice messages, or up to 20 pages of fax memory. Any voice or fax message can be retrieved remotely. Memory is shared between fax and voice messages, which are stored on a “first-come, first- served”...
Setting Up the Message Center You must set up the Message Center in the following order: Setting Message Storage. (See Setting Message Storage, page 9-2.) Record Message Center Outgoing Message (MSG CTR OGM). (See Recording Message Center Outgoing Message, page 9-2.) Activate Message Center mode.
Pick up the handset to record a message. For example: Hello. We are unable to take your call at this time. Please leave a message after the signal. If you wish to send a fax, please press tones, then press the Start button. Replace the handset.
Message Indicator light flashes when you have new messages or faxes waiting for your review. The LCD displays the total number of voice and fax messages stored in the Message Center memory. If you press the flashing Message Center before getting your new messages, they won’t be lost.
Backup Printing Option When you choose FAX: ON in the Message Center mode, all incoming fax messages are stored in the available memory for retrieval. To print a backup copy automatically, turn this option on. Press Menu/Set, 8, 2. Press to select ON (or OFF), and then press Menu/Set.
Setting Maximum Time for Incoming Messages Your fax machine comes set to receive voice messages up to 30 seconds long. You can change this setting to any length from 20 seconds to 60 seconds, in 5-second increments. Press Menu/Set, 8, 4. Press to select the maximum time setting for incoming messages, and then press...
Recording a Conversation You can record a telephone conversation by pressing Play/Record during the conversation. Your recording can be as long as the Incoming Message Maximum Time. You and the other party will hear a beep every 15 seconds while recording. To stop recording, press Stop/Exit.
Programming Paging Number Press Menu/Set, 8, 6. Press until the LCD shows PAGING?, and then press Menu/Set. Enter your pager phone number (up to 20 digits) followed by # #, and then press Menu/Set. For example, 1 8 0 0 5 5 5 1 2 3 4 # #. Do not include the area code if it is the same as that of your fax machine.
Remote Retrieval Using Remote Access Code Dial your fax number from a touch tone phone. When your fax machine answers, immediately enter your Remote Retrieval Access Code. The fax machine signals the kinds of messages received: 1 long beep—Fax message(s) 2 long beeps—Voice message(s) 3 long beeps—Fax and Voice message(s) No beeps—No messages...
Remote Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Retrieval Access Code (159 ), the system will signal you with two short beeps to enter a remote command. Remote Commands Playing Voice Messages (Skip to back) (Skip next)
Remote Commands Retrieve a Fax 1 Memory Status List 2 Retrieve all faxes 3 Erase fax in the memory Check the Receiving Status 1 FAX 2 VOICE Change Answer Mode 1 MSG CTR 2 FAX/TEL 3 FAX ONLY Exit Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages.
Retrieving Fax Messages Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ). As soon as you hear two short beeps, use the dial pad to press 9 6 2. Using the dial pad, enter the number of the remote fax machine (up to 20 digits) where you want your fax messages forwarded followed by # #.
Making Copies Copy Operations To make a single copy that is not reduced, enlarged or sorted, you have to press only the Copy key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Using the Fax Machine as a Copier You can use the fax machine as a copy machine, making up to 99 copies at a time.
Multiple Copies You can make multiple copies using your fax machine, and you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). The default resolution for multiple copies is Fine. Place the original face down in the ADF.
Printing Reports Fax Settings and Activity Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu/Set, 7, 1. —OR— Press Menu/Set, 7, 2. Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.
Using the Quick-Scan/Reports Key When you want to print a report, remove all paper from the ADF. Note Press Quick-Scan/Reports, press press Menu/Set. Seven reports are available: Don’t forget to set up the Fax Activity Report and Transmission Verification Note Report as explained on page 11-1.
If you experience trouble with this fax machine, please contact a Brother authorized service center for information on obtaining service or repair. The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
I Connect the fax equipment on a separate circuit. I Consult with the dealer or an experienced radio/TV technician for help. Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. ®...
This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.
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Refer all servicing to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been included for your convenience, or you may contact Brother Customer Service for your nearest Brother Authorized Service Center.
Routine Maintenance Troubleshooting If you can’t resolve a difficulty with your fax machine using the manual, see page i for Brother Numbers to call for assistance. The fax machine has a mechanical problem. Contact Brother Customer Service at In USA:...
The list below explains the most common error messages. You can correct most problems by yourself. If you need additional assistance, call the Brother fax-back system. ERROR MESSAGE T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...
(See Document Jams and Paper Jams, page 13-4.) Try cleaning the white roller and the glass strip under the roller. (We recommend that you unplug the AC power cord first.) If you still get a scanner error, call Brother Customer Service.
Document Jams and Paper Jams Document Jam The documents were not inserted or fed properly, or were too long. Open the front cover. Lift the two release levers to release the white roller. Pull the document toward the front of the machine. Lock the levers back in place.
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Press the OPEN button to open the top cover. Pull the jammed paper toward the back from the paper tray and remove it. If you can’t, pull the jammed paper toward the front and remove it. If you cannot see any jammed paper, take out the ribbon cassette and check underneath.
Replacing the Print Cartridge WARNING Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration. Push the OPEN button to open the top cover. Take out the used print cartridge. Remove the stopper from the printing cartridge. White shaft Blue shaft Turn the black spool on the right clockwise to tighten the ribbon.
Top and Bottom of Sentences Cut Off If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal).
Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either FAX ONLY, FAX/TEL or MSG CTR). Check for a dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection.
For Example : Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services. However, if you subscribe to another custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax data.
Routine Maintenance Cleaning the Scanner The scanner may be dirty. Before cleaning, unplug the power cord for safety. Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to release the white roller; be sure to lock them in place when you’re through.
Cleaning the Print Head Before cleaning, unplug the power cord for safety. To clean the fax machine print head, wipe the metal and plastic part with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol. WARNING Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration.
Remove the paper wire extension, document support, paper support, telephone line cord, print cartridge and handset, and pack them. If you are returning the fax machine to Brother as part of the Brother Exchange Note Service, pack only the fax machine. Keep all separate parts to use with your “Exchange”...
Specifications Type Compatibility Coding System Modem Speed Original Input Width Scanning/Printing Width Automatic Document Feeder (ADF) Paper Tray Printer Type Gray Scale Display Polling Types Contrast Control Resolution Memory Capacity Transmission Speed One Touch Dial Speed Dial Groups Automatic Redial Speaker Type Auto Answer Communication Source...
Delayed Fax Sends your fax at a later time that day. Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line. The Brother fax machine uses the new number to simulate a dedicated fax line.
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Fine mode Resolution is 196 gray scale The shades of gray available for copying and faxing photographs. Group number A combination of One Touch and/or Speed Dial numbers that are stored in a Group on a One Touch key for Broadcasting. Interrupt Temporarily puts a waiting job on hold while you perform another operation.
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Remote Activation allows you to transfer a fax call, answered at an extension phone, to the machine by pressing the Fax Receive Code. Resolution The number of vertical and horizontal lines per inch. See: Standard, Super Fine and Photo. Speed Dial A preprogrammed number for easy dialing. You must press the Search/Speed Dial key, press #, and then the two digit code to start the dialing process.
Remote Retrieval Access Card If you plan to retrieve voice or fax messages while away from your fax machine carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your wallet or organizer.
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EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.
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Brother International Corporation (Canada) Ltd. Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web These machines are made for use in the USA or CANADA only. We can not recommend using them Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries.