Page 1 User's Guide Product Features Scanner Basics Specifications of Originals and Placing Originals Preparing to Scan over a Network Scanning Maintenance Solving Problems NPD6292-01 EN...
Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 3 Trademarks ❏ EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks or trademarks of Seiko Epson. ❏ Microsoft ® ® and Windows are registered trademarks of Microsoft Corporation. ❏ Apple, macOS, and OS X are registered trademarks of Apple, Inc.
Page 4: Table Of Contents
Contacts Configuration Comparison..85 (Epson ScanSmart)..... . 25 Registering a Destination to Contacts using Application for Scanning Documents from a Web Config.
Page 5 Scanning from a Computer....120 Updating Applications and Firmware..149 Scanning Using Epson ScanSmart... 120 Updating the Scanner's Firmware using the...
Page 6 Connecting to the Network from the Control Contacting Epson Support....241 Panel....... . 189 Before Contacting Epson.
Page 7 Help for Users in Thailand....242 Help for Users in Vietnam....243 Help for Users in Indonesia.
Page 8 About This Manual Introduction to the Manuals......... . . 9 Marks and Symbols.
Page 9: About This Manual
Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems. As well as the manuals above, see the help included in the various Epson applications. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.
Page 10 About This Manual > Operating System References ❏ Microsoft ® ® Windows 8.1 operating system ❏ Microsoft ® ® Windows 8 operating system ❏ Microsoft ® ® Windows 7 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra, OS X El Capitan, and OS X Yosemite.
Page 11: Important Instructions
Important Instructions Safety Instructions..........12 Restrictions on Copying.
Page 12: Safety Instructions
❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Place the product and options on a flat, stable surface that extends beyond the base of the product and options in all directions.
Page 13: Restrictions On Copying
Important Instructions > Restrictions on Copying ❏ Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners except as specifically explained in the product’s guides. ❏ If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical outlet.
Page 14: Product Features
Product Features Three Elements of a Network Scanner that are Useful for Business....15 Paper Protection to Reduce Damage to the Originals......16 Notification of Dirt on the Sensor.
Page 15: Three Elements Of A Network Scanner That Are Useful For Business
❏ You can send the scanned image to a selected destination (such as network folder, email, cloud service, or external USB device) by operating the scanner's touch screen. ❏ You can also use the smart device application Epson Smart Panel to set the scanner settings, and scan and save the images to the device.
Page 16: Paper Protection To Reduce Damage To The Originals
Product Features > Notification of Dirt on the Sensor Paper Protection to Reduce Damage to the Originals This scanner comes with a paper protection feature. This feature reduces damage to originals by stopping scanning when it detects a feeding error, such as when scanning stapled documents by mistake. Notification of Dirt on the Sensor This scanner can detect dirt on the scanning sensor, and notifies you that you need to clean the sensor before dirt can cause lines in the scanned images.
Page 17: Scanner Basics
Scanner Basics Part Names and Functions..........18 Inserting and Removing an External USB Device.
Page 18: Part Names And Functions
Scanner Basics > Part Names and Functions Part Names and Functions Front Control panel Indicates the scanner’s status and allows you to make scanning settings. Edge guides Feeds originals straight into the scanner. Slide to the edges of the originals. Input tray Loads originals.
Page 19 Scanner Basics > Part Names and Functions Rear Security slot Inserts a security lock for theft prevention. USB port Connects a USB cable. External interface USB port Connects external USB devices. DC inlet Connects the AC adapter. Inside Scanner cover Pull the lever and open the scanner cover when cleaning inside the scanner and removing jammed paper.
Page 20: Inserting And Removing An External Usb Device
Scanner Basics > > Inserting and Removing an External USB Device Removing an External USB Device Inserting and Removing an External USB Device Inserting an External USB Device Insert an external USB device into the external interface USB port. Removing an External USB Device Remove the external USB device.
Page 21: Control Panel
Scanner Basics > > Control Panel Basic Screen Composition Control Panel Buttons and Light Power button/ light Turns the scanner on or off. Do not turn off the scanner while the light is flashing because the scanner is operating or processing a data. –...
Page 22 Scanner Basics > > Control Panel Basic Screen Composition Displays the list of setting items. Select each item to set or change the settings. Grayed out items are not available. Starts scanning using current settings. Icons Displayed on the LCD Screen The following icons are displayed on depending on the scanner’s status.
Page 23 Scanner Basics > > Control Panel Basic Screen Composition Touch Screen Operations The touchscreen is compatible with the following operations. Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around. Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on.
Page 24 Scanner Basics > > Control Panel Basic Screen Composition Switches the character type. : You can enter numbers and symbols. : You can enter letters. Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents. Enters frequently used email domain addresses or URLs by simply selecting the item.
Page 25: Information On Applications
Smart Panel) Epson Smart Panel is an application that allows you to scan documents using smart devices such as smart phones and tablet devices. You can save the scanned data in smart devices or cloud services, and send by e-mail.
Page 26: Application For Configuring Scanner Operations (Web Config)
❏ If the administrator password has not been set when accessing Web Config, you need to set a user name and password. Important: Do not forget the user name and the password. If you forget them, you will need to contact Epson service support. 3. If you want to change the scanner settings, you need to login as an administrator.
Page 27: Application For Setting Up The Device On A Network (Epsonnet Config)
If the administrator password has not been set when accessing Web Config, you need to set a user name and password. Important: Do not forget the user name and the password. If you forget them, you will need to contact Epson service support.
Page 28: Software For Managing Devices On The Network (Epson Device Admin)
Software for Managing Devices on the Network (Epson Device Admin) Epson Device Admin is a multifunctional application software that manages the device on the network. The following functions are available. ❏ Monitor or manage up to 2,000 printers or scanners over the segment ❏...
Page 29: Option Items And Consumables Information
Parts (the pickup roller and separation roller) should be replaced when the number of scans exceeds the service number. You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility. A: pickup roller, B: separation roller...
Page 30: Cleaning Kit Codes
Scanner Basics > > Option Items and Consumables Information Cleaning Kit Codes “Resetting the Number of Scans” on page 147 & Cleaning Kit Codes Use this when cleaning inside the scanner. This kit is composed of cleaning liquid and a cleaning cloth. Part name Codes Cleaning Kit...
Page 31: Specifications Of Originals And Placing Originals
Specifications of Originals and Placing Originals Specifications of Originals..........32 Placing Originals.
Page 32: Specifications Of Originals
Specifications of Originals and Placing Originals > > … Specifications of Originals General Specifica Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the ADF. General Specifications for Originals being Scanned Type of Original Thickness Size Plain paper...
Page 33 Specifications of Originals and Placing Originals > > … Specifications of Originals General Specifica Size Measurement Thickness Paper Type Loading Capacity Legal 215.9×355.6 mm 27 to 413 g/m2 Plain paper Thickness of the originals stack: under 12 mm (0.47 in.) (8.5×14 in.) Fine paper 80 g/m2: 80 sheets...
Page 34 ❏ 201 to 300 dpi : 5,461.0 mm ( 215.0 in.) ❏ 301 to 600 dpi : 1,346.0 mm ( 53.0 in.) Note: You cannot scan long paper using Epson Smart Panel on smart devices. Specifications of Plastic Cards The specification of plastic card you can load into the scanner.
Page 35 Carrier Sheet when you select Auto Detect as the Document Size setting in the application. Note: You cannot scan originals using the Carrier Sheet using Epson Smart Panel on smart device. Related Information “Carrier Sheet Codes” on page 29 &...
Page 36: Types Of Originals That Require Attention
Function) to On on the control panel before you resume scanning, or select Off in Detect Double Feed on the Main Settings tab in the Epson Scan 2 window. When you are using Epson ScanSmart, you can open the window by pressing the Settings button > Scanner Settings tab > Scan Settings.
Page 37: Placing Originals
Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals ❏ Ripped originals ❏ Heavily wrinkled or curled originals ❏ Transparent originals such as OHP film ❏ Originals with carbon paper on the back ❏ Originals with wet ink ❏...
Page 38 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals Size Measurement Thickness Paper Type Loading Capacity Legal 215.9×355.6 mm 27 to 413 g/m2 Plain paper Thickness of the originals stack: under 12 mm (0.47 in.) (8.5×14 in.) Fine paper 80 g/m2: 80 sheets Recycled paper...
Page 39 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals Placing Standard Size Originals 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. Note: ❏ For A4 size or larger originals, make sure you pull out and extend the input tray extension. ❏...
Page 40 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals 3. Fan the originals. Hold both ends of the originals and fan them a few times. 4. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge shape.
Page 41 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals 6. Slide the edge guides to fit the edge of the originals making sure there are no gaps between the originals and the edge guides. Otherwise, the originals may be fed skewed. Note: ❏...
Page 42: Long Paper
❏ 201 to 300 dpi : 5,461.0 mm ( 215.0 in.) ❏ 301 to 600 dpi : 1,346.0 mm ( 53.0 in.) Note: You cannot scan long paper using Epson Smart Panel on smart devices. Placing Long Paper 1. Slide out the output tray.
Page 43 Specifications of Originals and Placing Originals > > Placing Originals Long Paper 2. Slide the edge guides on the input tray all the way out. 3. Load the original straight into the input tray, facing down with the top edge facing into the ADF. Slide the original into the ADF until it meets resistance.
Page 44 · 301 to 600dpi : 1,346.0 mm ( 53.0 in.) ❏ You need to specify the paper size in the Epson Scan 2 window. When you are using Epson ScanSmart, you can open the window by pressing the Settings button > Scanner Settings tab > Scan Settings.
Page 45: Plastic Cards
> > Placing Originals Plastic Cards Related Information “Required Settings for Special Originals in Epson Scan 2 Window” on page 124 & Plastic Cards Specifications of Plastic Cards The specification of plastic card you can load into the scanner. Size...
Page 46 Specifications of Originals and Placing Originals > > Placing Originals Plastic Cards 2. Slide the edge guides on the input tray all the way out. 3. Load the plastic cards into the input tray facing down with the top edge facing into the ADF. Slide the plastic cards into the ADF until they meet resistance.
Page 47 See the Epson Scan 2 help for details. If Detect Double Feed in the Epson Scan 2 window is enabled and a double feed error occurs, remove the card from the ADF and then reload it, tap DFDS Function on the control panel's screen to set it to On which disables Detect Double Feed for the next scan, and then scan again.
Page 48: Laminated Cards
> > Placing Originals Laminated Cards Related Information “Required Settings for Special Originals in Epson Scan 2 Window” on page 124 & Laminated Cards Specifications of Laminated Cards The specification of laminated cards you can load into the scanner. Size...
Page 49 ❏ Select the Main Settings tab > Detect Double Feed > Off. See the Epson Scan 2 help for details. If Detect Double Feed is enabled in the Epson Scan 2 window and a double feed error occurs, remove the card from the ADF and then reload it, tap DFDS Function on the control panel’s screen to set it to On which disables Detect...
Page 50: Large Size Originals
> Placing Originals Large Size Originals Related Information “Required Settings for Special Originals in Epson Scan 2 Window” on page 124 & Large Size Originals Specifications of Large Size Originals By using the Carrier Sheet sold separately and folding the originals in half, you can scan originals larger than A4 size, such as A3 or B4 sizes.
Page 51 Specifications of Originals and Placing Originals > > Placing Originals Large Size Originals 2. Slide the edge guides on the input tray all the way out. 3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the carrier sheet by folding it in half so that the side to be scanned is facing out, with the right side at the front.
Page 52 297 mm long. Otherwise, the length of the scanned image may be longer than intended as the scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in the Epson Scan 2 window.
Page 53: Irregular Shaped Originals
Specifications of Originals and Placing Originals > > Placing Originals Irregular Shaped Originals Irregular Shaped Originals Specifications of Irregular Shaped Originals By using the Carrier Sheet sold separately, you can scan originals that are wrinkled, curled, very thin, or irregularly shaped.
Page 54 Specifications of Originals and Placing Originals > > Placing Originals Irregular Shaped Originals 3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the center of the Carrier Sheet with the side to be scanned facing down. 4.
Page 55: Photographs
❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list, select Auto Detect. When using Epson Scan 2, you can also select Customize to create a custom document size. ❏ When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically scanned by applying Paper Skew in the Correct Document Skew setting.
Page 56 Specifications of Originals and Placing Originals > > Placing Originals Photographs Placing Photographs 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3.
Page 57 Specifications of Originals and Placing Originals > > Placing Originals Photographs 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5. Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides.
Page 58: Envelopes
❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list, select Auto Detect. When using Epson Scan 2, you can also select Customize to create a custom document size. ❏ When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically scanned by applying Paper Skew in the Correct Document Skew setting.
Page 59 Specifications of Originals and Placing Originals > > Placing Originals Envelopes Placing Envelopes 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out.
Page 60 Specifications of Originals and Placing Originals > > Placing Originals Envelopes 3. Load the envelopes into the input tray facing down making sure that the opened edge (flap side) of the envelope is facing to the side. For envelopes with the opened edge (flap side) on the shorter side, you can load the envelope with the opened edge (flap side) facing up.
Page 61: Mixture Of Originals
Select Main Settings tab > Detect Double Feed > Off. See the Epson Scan 2 help for details. Detect Double Feed is enabled in the Epson Scan 2 window and a double feed error occurs, remove the envelope from the ADFand then reload it, tap DFDS Function on the control panel’s screen to set it to On which disables Detect Double Feed for the next scan, and then scan again.
Page 62 Specifications of Originals and Placing Originals > > Placing Originals Mixture of Originals Note: ❏ If originals are jammed or are not fed correctly, enabling Slow mode may improve feeding. ❏ Alternatively, you can scan originals of different paper sizes and types by loading them one by one using Automatic Feeding Mode.
Page 63 Specifications of Originals and Placing Originals > > Placing Originals Mixture of Originals 3. Load the originals at the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Important: Check the following points when setting different sizes of originals.
Page 64 Specifications of Originals and Placing Originals > > Placing Originals Mixture of Originals Related Information “Scanning Different Sizes or Types of Originals One by One Continuously (Automatic Feeding Mode)” on & page 125 You can scan different sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the scanner starts scanning automatically when originals are loaded into the scanner.
Page 65: Preparing To Scan Over A Network
Preparing to Scan over a Network Connecting the Scanner to the Network........66 Configuring a Mail Server.
Page 66: Connecting The Scanner To The Network
❏ Setting up from the website Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for models that come with a software disc and users with Windows computers with disc drives.)
Page 67: Mail Server Setting Items
Preparing to Scan over a Network > > Configuring a Mail Server Checking a Mail Server Connection Mail Server Setting Items Items Settings and Explanation Authentication Method Specify the authentication method for the scanner to access the mail server. Authentication is disabled when communicating with a mail server.
Page 68 Preparing to Scan over a Network > > Configuring a Mail Server Checking a Mail Server Connection Mail Server Connection Test References Messages Cause Connection test was successful. This message appears when the connection with the server is successful. SMTP server communication error. This message appears when Check the following.
Page 69: Setting A Shared Network Folder
Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder Messages Cause The connection is untrusted. Check the This message appears when the scanner does not have a root certificate following. - CA Certificate corresponding to the server or a CA Certificate has not been imported.
Page 70 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder Important: When a multi-byte character is included in the computer name, saving the file to the shared folder may fail. In that case, change to the computer that does not include the Multi-byte character in the name or change the computer name.
Page 71 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder Example of Configuration for File Servers This explanation is an example for creating the shared folder on the root of the drive on the shared computer, such as the file server under the following condition.
Page 72 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 5. Click Advanced Sharing on the Sharing tab.
Page 73 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Page 74 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or computer. This group is displayed only when the folder is created just below the root folder.
Page 75 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated Users, and then click OK.
Page 76 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the scanner. Please write it down.
Page 77 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder ❏ Folder path: C:\Users\xxxx\Desktop\scan_folder ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit access 1.
Page 78 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 5. Click Advanced Sharing on the Sharing tab.
Page 79 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Page 80 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 8. Click OK. 9. Select Security tab. 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in to this computer and the Administrator can access the shared folder.
Page 81 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the scanner. Please write it down.
Page 82 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 3. Click Edit.
Page 83 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name.
Page 84: Making Contacts Available
Preparing to Scan over a Network > Making Contacts Available 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK. 8.
Page 85: Contacts Configuration Comparison
You need to prepare the network folder beforehand. Contacts Configuration Comparison There are three tools for configuring the scanner's contacts: Web Config, Epson Device Admin, and the scanner's control panel. The differences between three tools are listed in the table below.
Page 86 Preparing to Scan over a Network > > … Making Contacts Available Registering a Destination to Contacts u Destination Setting Items Items Settings and Explanation Common Settings Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank.
Page 87: Registering Destinations As A Group Using Web Config
Preparing to Scan over a Network > > … Making Contacts Available Registering Destinations as a Group Usi Items Settings and Explanation SharePoint(WebDAV) Secure Connection Select HTTP or HTTPS according to the file transfer protocol the server supports. Select HTTPS to allow the scanner to communicate with security measures. Save to Enter the server name between 1 and 253 characters in ASCII (0x20-0x7E), omitting "http://"...
Page 88: Backing Up And Importing Contacts
You need the password to import the file. Leave this blank if you do not want to encrypt the file. 4. Click Export. Export and Bulk Registration of Contacts Using Tool If you use Epson Device Admin, you can back up just the contacts and edit the exported files, then register them all at once.
Page 89 You cannot edit the file. This can be used as the backup file of the information including the security items. 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu. 3. Select the device you want to configure from the device list.
Page 90: Cooperation Between The Ldap Server And Users
… Making Contacts Available Cooperation between the LDAP Server 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu. 3. Select the device you want to configure from the device list. 4. Click Device Configuration on the Home tab on the ribbon menu.
Page 91 Preparing to Scan over a Network > > … Making Contacts Available Cooperation between the LDAP Server Configuring the LDAP Server To use the LDAP server information, register it on the scanner. 1. Access the Web Config and select the Network tab > LDAP Server > Basic. 2.
Page 92 Preparing to Scan over a Network > > … Making Contacts Available Cooperation between the LDAP Server Kerberos Settings If you select Kerberos Authentication for Authentication Method of LDAP Server > Basic, make the following Kerberos settings from the Network tab > Kerberos Settings. You can register up to 10 settings for the Kerberos settings.
Page 93: Customizing The Control Panel Display (Presets/Edit Home)
Preparing to Scan over a Network > Customizing the Control Panel Display (Presets/Edit Home) Items Settings and Explanation Arbitrary Attribute 1 - Arbitrary You can specify other arbitrary attributes to search for. Enter between 0 and 255 Attribute 4 characters in Unicode (UTF-8). The first character should be a-z or A-Z. If you do not want to search for arbitrary attributes, leave this blank.
Page 94: Registering Presets
Preparing to Scan over a Network > > … Customizing the Control Panel Display (Presets/Edit Home) Regist Registering Presets Note: ❏ You can register the current settings by selecting on the scan settings screen. ❏ You can also register Presets in Web Config. Select the Scan tab >...
Page 95 Preparing to Scan over a Network > > … Customizing the Control Panel Display (Presets/Edit Home) Regist 4. Set each item, and then select 5. Make the preset settings. ❏ Name: Set the name. ❏ Set Icon: Set the image and color of the icon you want to display. ❏...
Page 96: Editing The Home Screen Of The Control Panel (Edit Home)
Preparing to Scan over a Network > > … Customizing the Control Panel Display (Presets/Edit Home) Editing Editing the Home Screen of the Control Panel (Edit Home) You can customize the home screen by selecting Settings > Edit Home on the scanner's control panel. ❏...
Page 97 Preparing to Scan over a Network > > … Customizing the Control Panel Display (Presets/Edit Home) Editing 3. Select to return and check the home screen. Add Icon 1. Select Settings > Edit Home >Add Icon on the scanner's control panel. 2.
Page 98 Preparing to Scan over a Network > > … Customizing the Control Panel Display (Presets/Edit Home) Editing 4. Select the blank space where you want to add the item. If you want to add multiple icons, repeat steps 3 to 4. 5.
Page 99 Preparing to Scan over a Network > > … Customizing the Control Panel Display (Presets/Edit Home) Editing 2. Select the icon you want to move. 3. Select the destination frame. If another icon is already set in the destination frame, the icons are replaced. 4.
Page 100 Scanning from a Computer......... . 120 Scanning from Smart Device (Epson Smart Panel)......127...
Page 101: Scanning Using The Scanner's Control Panel
“Scanning to a Memory Device” on page 114 & “Scanning Using WSD” on page 118 & Scanning Originals to a Computer Note: Before scanning, install Epson ScanSmart on your computer. 1. Place the originals. 2. Select Computer on the home screen of the scanner’s control panel.
Page 102: Scanning To A Network Folder
6. Tap Epson ScanSmart automatically starts on your computer, and scanning starts. Related Information “Application for Scanning from a Computer (Epson ScanSmart)” on page 25 & Scanning to a Network Folder You can save the scanned image to a specified folder on a network. You can specify the folder by entering a folder path directly, but it may be easier if you register the folder information in the contacts list first.
Page 103 Scanning > > Scanning Using the Scanner's Control Panel Scanning to a Network Folder 3. Specify the folder. ❏ To select frequently used addresses: Select the icons displayed on the screen. ❏ To enter the folder path directly: Select Keyboard. Select Communication Mode, and then enter the folder path as the Location (Required).
Page 104 Scanning > > Scanning Using the Scanner's Control Panel Scanning to a Network Folder Destination Menu Options for Scanning to a Folder Keyboard: Open the Edit Location screen. Enter the folder path and set each item on the screen. ❏ Communication Mode Select the communication mode for the folder.
Page 105 Scanning > > Scanning Using the Scanner's Control Panel Scanning to a Network Folder File Format: Select the format in which to save the scanned image. When you want to save as PDF, PDF/A, or TIFF, select whether to save all originals as one file (multi- page) or save each original separately (single page).
Page 106 Scanning > > Scanning Using the Scanner's Control Panel Scanning to a Network Folder ❏ Edge Enhancement: You can enhance the text edges (the border between the text and the background). When you increase the value, the edges of thin text become black. Decrease the value if there is too much noise in the scanned image.
Page 107: Scanning Originals To An Email
Scanning > > Scanning Using the Scanner's Control Panel Scanning Originals to an Email ❏ Add Date: Add the date to the file name. ❏ Add Time: Add the time to the file name. Clear All Settings Resets the scan settings to their defaults. Scanning Originals to an Email You can send the scanned image by email directly from the scanner.
Page 108 Scanning > > Scanning Using the Scanner's Control Panel Scanning Originals to an Email Note: ❏ The number of recipients you selected is displayed on the right of the screen. You can send emails to up to 10 addresses and groups. If groups is included in recipients, you can select up to 200 individual addresses in total, taking addresses in the groups into account.
Page 109 Scanning > > Scanning Using the Scanner's Control Panel Scanning Originals to an Email File Format: Select the format in which to save the scanned image. When you want to save as PDF, PDF/A, or TIFF, select whether to save all originals as one file (multi- page) or save each original separately (single page).
Page 110 Scanning > > Scanning Using the Scanner's Control Panel Scanning Originals to an Email ❏ Edge Enhancement: You can enhance the text edges (the border between the text and the background). When you increase the value, the edges of thin text become black. Decrease the value if there is too much noise in the scanned image.
Page 111: Scanning To The Cloud
Clear All Settings Resets the scan settings to their defaults. Scanning to the Cloud You can send scanned images to could services. Before using this feature, make settings using Epson Connect. See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
Page 112 Scanning > > Scanning Using the Scanner's Control Panel Scanning to the Cloud 5. Select Advanced, and then check settings, and change them if necessary. Note: Select to save your settings as a preset. 6. Select , check the Scanner Settings, and then change them if necessary. You can change the settings such as Slow or DFDS Function.
Page 113 Scanning > > Scanning Using the Scanner's Control Panel Scanning to the Cloud ❏ Crop Margins for Size "Auto": Adjust the cropping area when selecting Auto Detect. ❏ Scan laminated card: For laminated originals, transparent areas around the edges are also scanned. Note: The appropriate effects may not be achieved depending on the original.
Page 114: Scanning To A Memory Device
Scanning > > Scanning Using the Scanner's Control Panel Scanning to a Memory Device ❏ Surround: Remove the shadows at the edge of the original. Correct Document Skew: Correct skew in the scanned image. This feature may not be able to correct documents that have been over skewed. Skip Blank Pages: Skip blank pages when scanning if there are any in the originals.
Page 115 Scanning > > Scanning Using the Scanner's Control Panel Scanning to a Memory Device 4. Set items on Basic Settings tab, such as the save format. 5. Select Advanced, and then check settings, and change them if necessary. Note: Select to save your settings as a preset.
Page 116 Scanning > > Scanning Using the Scanner's Control Panel Scanning to a Memory Device ❏ Color/Grayscale: Converts the scanned image into 24-bit color or 8-bit gray. ❏ Color/Black & White: Converts the scanned image into 24-bit color or monochrome (black and white binary). File Format: Select the format in which to save the scanned image.
Page 117 Scanning > > Scanning Using the Scanner's Control Panel Scanning to a Memory Device Remove Background: Remove the background color of the originals from the scanned image. To use this feature, the background color of the originals should be the lightest color in the originals, and should be uniform.
Page 118: Scanning Using Wsd
Scanning > > Scanning Using the Scanner's Control Panel Scanning Using WSD ❏ Ultrasonic sensor: Detect a double feed using an ultrasonic sensor. ❏ Length: Detect a double feed by the length. When the length of the second original scanned is different from the first, this is identified as a double feed.
Page 119 Click Uninstall and start again if the Uninstall screen is displayed. Note: The scanner name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check a scanner’s name that was set on the network from the scanner’s control panel.
Page 120: Scanning Using Presets Settings
This application allows you to scan documents easily, and then save the scanned images in simple steps. See the Epson ScanSmart help for details on how to use the application. This section explains how to scan and save to a PDF file as a basic step.
Page 121 Scanning from a Computer Scanning Using Epson ScanSmart ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson ScanSmart. ❏ Mac OS Open the Applications folder and select Epson ScanSmart. 3. Click Scan double-sided or Scan single-sided.
Page 122 Scanning > > Scanning from a Computer Scanning Using Epson ScanSmart ❏ If you do not want to check scanned images each time, select Skip this screen next time. 5. Click Next.
Page 123 Scanning > > Scanning from a Computer Scanning Using Epson ScanSmart 6. On the Select Action screen, click Save. 7. Check or change the save settings as necessary.
Page 124 Required Settings for Special Originals in Epson Scan 2 Window You need to set certain items on the Main Settings tab in Epson Scan 2 window when scanning special originals. When you are using Epson ScanSmart, you can open the window by pressing the Settings button >...
Page 125: Scanning Different Sizes Or Types Of Originals One By One Continuously (Automatic Feeding Mode)
You can scan different sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the scanner starts scanning automatically when originals are loaded into the scanner. 1. Start Epson ScanSmart. 2. Click Settings. 3. Click Scan Settings on the Scanner Settings tab. The Epson Scan 2 window is displayed.
Page 126 Scanning Different Sizes or Types of Originals One by One Continuously (Au 4. Select Automatic Feeding Mode on the Main Settings tab. 5. Make other settings for scanning on the Epson Scan 2 window. Note: You can make timeout settings to finish Automatic Feeding Mode.
Page 127: Scanning From Smart Device (Epson Smart Panel)
Follow the instructions of the Epson ScanSmart to save the scanned image. Scanning from Smart Device (Epson Smart Panel) To scan from your smart device, search for and install Epson Smart Panel from App Store or Google Play. Note: Connect the scanner to the smart device before scanning.
Page 128: Menu Options For Settings
Menu Options for Settings Basic Settings........... . 129 Scanner Settings.
Page 129: Basic Settings
Menu Options for Settings > Basic Settings Basic Settings LCD Brightness Adjust the brightness of the LCD screen. Sounds ❏ Button Press: Set the volume for tapping sounds on the control panel, or when authentication is successful on the login screen. ❏...
Page 130: Direct Power On
Menu Options for Settings > Scanner Settings Direct power on Turn on the scanner directly when the scanner is connected to the power source, without pressing the power button. Scanner Settings Slow Slows down the feeding speed whenever scanning. When set to On, the icon changes to Enable this in the following situations: ❏...
Page 131: Edit Home
Menu Options for Settings > Edit Home Important: ❏ This function does not always prevent damage of originals. ❏ Depending on the condition of the originals being fed, feeding errors cannot be detected. Note: Depending on the original, the condition of feeding, or the level you set, this feature may not work correctly. ❏...
Page 132: User Settings
Menu Options for Settings > Network Settings ❏ Restore Default Icon Display Restores the default display settings for the home screen. ❏ Wall Paper Change the wallpaper color of the LCD screen. User Settings You can change the default settings for following items. ❏...
Page 133: Network Status
Web Service Settings Epson Connect Services: Displays whether the scanner is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
Page 134: Contacts Manager
If you turn the power off while restart is in progress, data may be damaged and the scanner settings are restores to defaults. In that case, set password information again. Customer Research Select Approve to provide product usage information such as the number of scans to Seiko Epson Corporation.
Page 135: Wsd Settings
Menu Options for Settings > Device Information WSD Settings Enable or disable the WSD (Web Service for Devices) feature. Restore Default Settings ❏ Network Settings: Restore network related settings to their initial status. ❏ All Except Network Settings: Restore other settings to their initial status except for network related settings.
Page 136: Scanner Maintenance
Menu Options for Settings > Regular Cleaning Alert Settings Reset the Number of Scans Resets the number of scans. Select the function you want to reset from Number of Scans After Replacing Roller or Number of Scans After Regular Cleaning, and then press Yes. Scanner Maintenance Roller Cleaning Displays how to clean the roller inside the scanner.
Page 137: Maintenance
Maintenance Cleaning Outside the Scanner........138 Cleaning Inside the Scanner.
Page 138: Cleaning Outside The Scanner
You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility. If a surface is stained with a hard-to-remove material, use a genuine Epson cleaning kit to remove the stains. Use a small amount of cleaner on the cleaning cloth to remove the stains.
Page 139 3. Pull the lever and open the scanner cover. 4. Wipe off any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a soft cloth or a genuine Epson cleaning kit. Important: ❏...
Page 140 6. Open the cover, and then remove the separation roller. See “Replacing the Roller Assembly Kit” for more details. 7. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller.
Page 141 8. Open the cover, and then remove the pickup roller. See “Replacing the Roller Assembly Kit” for more details. 9. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller.
Page 142 15. Slowly rotate the rollers at the bottom by tapping anywhere on the LCD. Wipe the surface of the rollers using a genuine Epson cleaning kit or a soft cloth dampened with water. Repeat this until the rollers are clean.
Page 143: Replacing The Roller Assembly Kit
Maintenance > Replacing the Roller Assembly Kit Replacing the Roller Assembly Kit The roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans exceeds the life cycle of the rollers. When a replacement message is displayed on the control panel or your computer screen, follow the steps below to replace it.
Page 144 Maintenance > Replacing the Roller Assembly Kit 4. Open the cover of the pickup roller, and then slide and remove it. 5. Pull down the fixture of the roller axis, and then slide and remove the installed pickup rollers. Important: Do not pull out the pickup roller forcibly.
Page 145 Maintenance > Replacing the Roller Assembly Kit 6. While holding down the fixture, slide the new pickup roller to the left and insert it into the hole in the scanner. Press the fixture to secure it. 7. Put the edge of the cover of the pickup roller into the groove and slide it. Close the cover firmly.
Page 146 Maintenance > Replacing the Roller Assembly Kit Important: ❏ Make sure the pick up cover is closed correctly. ❏ Make sure the pickup rollers are installed correctly if the cover is hard to close. ❏ Do not install the cover while it is raised. 8.
Page 147: Resetting The Number Of Scans
Maintenance > Resetting the Number of Scans 9. Lift the left side of the separation roller, and then slide and remove the installed separation rollers. 10. Insert the new separation roller axis into the hole on the right side, and then lower the roller. 11.
Page 148: Energy Saving
Maintenance > Transporting the Scanner 1. Select Settings > Device Information > Reset the Number of Scans > Number of Scans After Replacing Roller from the home screen. 2. Tap Yes. Related Information “Replacing the Roller Assembly Kit” on page 143 &...
Page 149: Updating Applications And Firmware
Maintenance > Updating Applications and Firmware 4. Close the input tray extension and output tray. Important: Make sure you close the output tray securely; otherwise it may be damaged during transport. 5. Remove the input tray. 6. Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a sturdy box.
Page 150: Updating The Scanner's Firmware Using The Control Panel
Select Finder > Go > Applications > Epson Software > EPSON Software Updater. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications on your local Epson website.
Page 151: Updating Firmware Using Web Config
You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. It is useful when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details.
Page 152: Solving Problems
Solving Problems Scanner Problems..........153 Problems when Preparing Network Scanning.
Page 153: Scanner Problems
Open the application list on your computer, and then check use this feature. See your documentation for more details. the Epson Software folder to find Epson ScanSmart. If Epson ScanSmart is not installed on your computer, install the application by following the instructions on the website below.
Page 154: The Scanner Does Not Turn On
Solving Problems > > Problems when Preparing Network Scanning Hints to Solving Problems The Scanner Does Not Turn On ❏ Make sure the AC adapter is securely connected to the scanner and an electrical outlet. ❏ Check that the electrical outlet is working. Plug another device into the electrical outlet and check that you can turn the power on.
Page 155: Problems Starting Scanning
Solving Problems > > Problems Starting Scanning Cannot Start Scanning from Computer ❏ 192bit: AES256 ❏ 256bit: AES256 CA-signed Certificate is expired. Solutions If there is a problem with the expiration date of the certificate, "The certificate has expired" is displayed when connecting to Web Config with SSL/TLS communication (https).
Page 156 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 Utility. 2. On the Epson Scan 2 Utility screen, open the Scanner list, and then click Settings to open the Scanner Settings screen.
Page 157 Solving Problems > > Problems Starting Scanning Cannot Start Scanning from Computer 4. Click the icon, and then add your scanner on the Add Network Scanner screen. If you cannot search for the scanner or cannot scan even if the correct scanner is selected, see the related information.
Page 158 Solving Problems > > Problems Starting Scanning Cannot Start Scanning from Computer Connect the computer or smart device to the same SSID as the scanner. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
Page 159: Cannot Start Scanning From Smart Device
The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status (Smart Device) You can use Epson Smart Panel to check the connection status for the smart device and the scanner.
Page 160 If a message is displayed saying that the scanner is not selected, a connection has not been established between the smart device and the scanner. Follow the instructions on the Epson Smart Panel to connect to the scanner. If you cannot connect to the scanner over a network, check the Related Information.
Page 161 Solving Problems > > Problems Starting Scanning Cannot Start Scanning from Smart Device The SSIDs connected from the computer or smart device and computer are different. Solutions When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs and devices are connected to different SSIDs, you cannot connect to the wireless router.
Page 162: Cannot Save Scanned Images To The Shared Folder
Solving Problems > > Problems Starting Scanning Cannot Save Scanned Images to the Shared Folder Also, wait until the status light stops flashing indicating that the scanner is ready to scan. Cannot Save Scanned Images to the Shared Folder Messages are Displayed on the Control Panel when Scanning to a Network Folder When error messages are displayed on the control panel, check the message itself or the following list to solve the problems.
Page 163: Cannot Send Scanned Images To The Cloud
Solving Problems > > Problems Starting Scanning Cannot Send Scanned Images to an Email Checking the Point where the Error Occurred When saving scanned images to the shared folder, saving process proceeds as following. You can then check the point where the error occurred. Items Operation Error Messages...
Page 164: Paper Feeding Problems
If an original has jammed inside the scanner, follow these steps to remove it. Note: Epson Smart Panel does not support scanning for long paper (393.8 mm (15.5 in.) or more). 1. Remove all originals remaining in the input tray.
Page 165 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner 3. Carefully remove any originals remaining inside the scanner. 4. If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the direction of the arrow.
Page 166: The Original Jams In The Scanner Frequently
Solving Problems > > Paper Feeding Problems Scanning Takes a Long Time The Original Jams in the Scanner Frequently If the original jams in the scanner frequently, try the following. ❏ Select Slow on the control panel to slow down the scanning speed. ❏...
Page 167: Scanned Image Problems
Select Settings on the home screen > Scanner Settings > Detect Glass Dirt, and then select On-Low or On- High. When an alert is displayed, clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or a soft cloth.
Page 168: Colors Are Uneven In The Scanned Image
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. 2. Select the Adjustments tab.
Page 169: Scanned Image Or Text Is Blurred
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window > Text Enhancement. Depending on the condition of your scanned image, click Settings and try setting a lower level for Edge Enhancement or a higher level for Noise Reduction Level.
Page 170: Moiré Patterns (Web-Like Shadows) Appear
Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution. The Edge of the Original is Not Scanned when Automatically...
Page 171: Character Is Not Recognized Correctly
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
Page 172: Uninstalling And Installing Applications
Uninstalling Your Applications 3. Click Reset. Note: If initialization does not solve the problem, uninstall and re-install the scanner driver (Epson Scan 2). Uninstalling and Installing Applications Uninstalling Your Applications You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your operating system.
Page 173: Installing Your Applications
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and you only want to delete some of the drivers, delete all of them first, and then install the necessary scanner drivers again.
Page 174: Adding Or Replacing The Computer Or Devices
Adding or Replacing the Computer or Devices Connecting to a Scanner that has been Connected to the Network....175 Connecting a Smart Device and Scanner Directly (Wi-Fi Direct)....176 Re-setting the Network Connection.
Page 175: Connecting To A Scanner That Has Been Connected To The Network
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 176: Using A Network Scanner From A Smart Device
Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Scanner Directly ( Using a Network Scanner from a Smart Device You can connect a smart device to the scanner using one of the following methods. Connecting over a wireless router Connect the smart device to the same Wi-Fi network (SSID) as the scanner.
Page 177: Connecting To A Smart Device Using Wi-Fi Direct
3. Select Start Setup. 4. Start Epson Smart Panel on your smart device. 5. Follow the instructions displayed on the Epson Smart Panel to connect to your scanner. When your smart device is connected to the scanner, go to the next step.
Page 178: Re-Setting The Network Connection
Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection When Repl Change Password Change the Wi-Fi Direct (simple AP) password for connecting to the scanner to your arbitrary value. You can set the password in ASCII characters that is displayed on the software keyboard on the control panel. You can enter 8 to 22 characters.
Page 179: When Changing The Computer
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 180: Changing The Connection Method To The Computer
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 181 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Note: If you are using an wireless router with its default settings, the SSID and password are on the label. If you do not know the SSID and password, contact the person who set up the wireless router, or see the documentation provided with the wireless router.
Page 182 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- 1. Tap on the home screen. 2. Select Router. 3. Tap Start Setup. If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi connection.
Page 183: Checking The Network Connection Status
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Checking the Network Connection Status You can check the network connection status in the following way. Checking the Network Connection Status from the Control Panel You can check the network connection status using the network icon or the network information on the scanner’s control panel.
Page 184: Checking The Network Of The Computer (Windows Only)
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec 2. Select Network Settings > Network Status. 3. To check the information, select the menus that you want to check. ❏ Wi-Fi Status Displays the network information (device name, connection, signal strength, and so on) for Wi-Fi connections.
Page 185 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec ❏ pathping command You can confirm the list of routers passing through the destination host and the routing of communication. ❏ Format : pathping xxx.xxx.xxx.xxx ❏...
Page 186: Administrator Information
Administrator Information Connect the Scanner to the Network Manually......187 Introduction of Product Security Features....... 190 Administrator Settings.
Page 187: Connect The Scanner To The Network Manually
For the following functions, the scanner directly connects to the internet . ❏ Epson Connect Services ❏ Cloud services of other companies ❏ Firmware updating ❏ Sending scanned images to SharePoint(WebDAV)
Page 188 Administrator Information > > … Connect the Scanner to the Network Manually Before Making Network Conn Divisions Items Note ❏ Port number to Port number Check the port number used by the scanner and computer, then information release release the port that is blocked by a firewall, if necessary. See the following for the port number used by the scanner.
Page 189: Panel
Administrator Information > > … Connect the Scanner to the Network Manually Connecting to the Network fr When you assign the scanner's IP address by using the DHCP function of the DHCP server or router, it is automatically set. The proxy server is placed at the gateway between the network and the Internet, and it communicates to the computer, scanner, and Internet (opposite server) on behalf of each of them.
Page 190: Introduction Of Product Security Features
Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection. ❏ When using a function in which a scanner directly connects to the Internet, such as Epson Connect service or another company's cloud services.
Page 191: Administrator Settings
When you set the administrator password, you can prevent the users from changing system management settings. You can set and change the administrator password using either Web Config, the scanner's control panel, or Epson Device Admin. When using Epson Device Admin, see the Epson Device Admin guide or help.
Page 192: Controlling The Panel Operation
Administrator Information > > Administrator Settings Controlling the Panel Operation Note: You can change or delete the administrator password when you select Change or Reset on the Admin Password screen and enter the administrator password. Configuring the Administrator Password from a Computer You can set the administrator password using Web Config.
Page 193 Administrator Information > > Administrator Settings Controlling the Panel Operation 2. Enter the user name and password, and then click OK. 3. Select the Device Management tab > Control Panel. 4. On the Panel Lock, select ON. 5. Click OK. 6.
Page 194 ✓ Memory Device ✓ Network Settings ✓ Wi-Fi Setup ✓ Network Status ✓ Advanced ✓ Web Service Settings ✓ Epson Connect Services Contacts Manager ✓ Register/Delete Frequent View Options Search Options ✓ System Administration ✓ Contacts Manager ✓ Admin Settings ✓...
Page 195: Logging On To The Scanner As An Administrator
Administrator Information > > Administrator Settings Logging on to the Scanner as an Administrator Settings menu Panel Lock Device Information Serial Number Current Version Total Number of Scans Number of 1-Sided Scans Number of 2-Sided Scans Number of Scans of Carrier Sheet Number of Scans After Replacing Roller Number of Scans After Regular Cleaning ✓...
Page 196: Disabling The External Interface
Administrator Information > Disabling the External Interface Logging on to the Scanner from a Computer When you log in to Web Config as an administrator, you can operate items that are set in the Lock Setting. 1. Enter the scanner's IP address into a browser to run Web Config. 2.
Page 197: Monitoring A Remote Scanner
Administrator Information > > Monitoring a Remote Scanner Receiving Email Notifications When Events Occur Open the device manager and keep it, connect the scanner to the computer using a USB cable, and then confirm that the device manager's display contents stays unchanged. Mac OS: Connect the scanner to the computer using a USB cable, and then confirm that you cannot add the scanner from Printers &...
Page 198: Backing Up The Settings
Administrator Information > Backing Up the Settings 1. Access Web Config and select the Device Management tab > Email Notification. 2. Set the subject of email notification. Select the contents displayed on the subject from the two pull-down menus. ❏ The selected contents are displayed next to Subject. ❏...
Page 199: Export The Settings
Administrator Information > > Backing Up the Settings Import the settings Export the settings Export the setting for the scanner. 1. Access Web Config, and then select the Device Management tab > Export and Import Setting Value > Export. 2. Select the settings that you want to export. Select the settings you want to export.
Page 200: Advanced Security Settings
For scanners that do not have access protection from the outside, it will be possible to read the contacts that are stored in the scanner from the Internet. In order to avoid this risk, Epson scanners have a variety of security technologies. Set the scanner as necessary according to the environmental conditions that have been built with the customer's environment information.
Page 201: Controlling Using Protocols
Administrator Information > > Advanced Security Settings Controlling Using Protocols Name Feature type What to set What to prevent IEEE802.1X Only allows authenticated Authentication setting to the Protect unauthorized access users to connect to the RADIUS server and use to the scanner. network.
Page 202 Administrator Information > > Advanced Security Settings Controlling Using Protocols Protocols you can Enable or Disable Protocol Description Bonjour Settings You can specify whether to use Bonjour. Bonjour is used to search for devices, scan, and so on. SLP Settings You can enable or disable the SLP function.
Page 203 Administrator Information > > Advanced Security Settings Controlling Using Protocols Items Setting value and Description Device Name Displays the WSD device name. Location Displays the WSD location name. LLTD Settings Items Setting value and Description Enable LLTD Select this to enable LLTD. The scanner is displayed in the Windows network map.
Page 204: Using A Digital Certificate
Administrator Information > > Advanced Security Settings Using a Digital Certificate Items Setting value and Description Algorithm Select an algorithm for an encryption for SNMPv3. Password Enter the password for an encryption for SNMPv3. Enter between 8 and 32 characters in ASCII (0x20-0x7E). If you do not specify this, leave it blank.
Page 205 Administrator Information > > Advanced Security Settings Using a Digital Certificate Configuring a CA-signed Certificate Obtaining a CA-signed Certificate To obtain a CA-signed certificate, create a CSR (Certificate Signing Request) and apply it to certificate authority. You can create a CSR using Web Config and a computer. Follow the steps to create a CSR and obtain a CA-signed certificate using Web Config.
Page 206 Administrator Information > > Advanced Security Settings Using a Digital Certificate CSR Setting Items Items Settings and Explanation Key Length Select a key length for a CSR. Common Name You can enter between 1 and 128 characters. If this is an IP address, it should be a static IP address.
Page 207 Administrator Information > > Advanced Security Settings Using a Digital Certificate ❏ A certificate of the PEM/DER format obtained from a computer ❏ Private Key: You need to set. ❏ Password: Do not configure. ❏ CA Certificate 1/CA Certificate 2: Optional ❏...
Page 208 Administrator Information > > Advanced Security Settings Using a Digital Certificate 1. Access Web Config, and then select the Network Security tab. Next, select SSL/TLS > Certificate or IPsec/IP Filtering > Client Certificate or IEEE802.1X > Client Certificate. 2. Click Delete. 3.
Page 209: Ssl/Tls Communication With The Scanner
Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Scanner Importing a CA Certificate Import the CA Certificate to the scanner. 1. Access Web Config and then select the Network Security tab > CA Certificate. 2. Click Import. 3.
Page 210 Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Scanner 2. Select a value for each item. ❏ Encryption Strength Select the level of encryption strength. ❏ Redirect HTTP to HTTPS Redirect to HTTPS when HTTP is accessed. 3.
Page 211: Encrypted Communication Using Ipsec/Ip Filtering
Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Encrypted Communication Using IPsec/IP Filtering About IPsec/IP Filtering You can filter traffic based on IP addresses, services, and port by using IPsec/IP Filtering function. By combining of the filtering, you can configure the scanner to accept or block specified clients and specified data. Additionally, you can improve security level by using an IPsec.
Page 212 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is connected to. ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
Page 213 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Remote Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the device that you want to authenticate.
Page 214 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other than Any for the other settings, the device may not communicate depending on the other device that you want to authenticate.
Page 215 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Permit Access Select this to permit configured IP packets to pass through. Refuse Access Select this to refuse configured IP packets to pass through. IPsec Select this to permit configured IPsec packets to pass through.
Page 216 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is connected ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
Page 217 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Settings and Explanation Local Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy.
Page 218 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Transport Mode If you only use the scanner on the same LAN, select this. IP packets of layer 4 or later are encrypted. Tunnel Mode If you use the scanner on the Internet-capable network such as IPsec-VPN, select this option.
Page 219 Epson Device Admin and the a scanner driver SNMP Any port Acquiring and configuring of MIB from applications such as Epson Device Admin and the Epson scanner driver Any port 5357 Controlling WSD WS-Discovery 3702 Any port...
Page 220 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Configuration Examples of IPsec/IP Filtering Receiving IPsec packets only This example is to configure a default policy only. Default Policy: ❏ IPsec/IP Filtering: Enable ❏ Access Control: IPsec ❏...
Page 221: Connecting The Scanner To An Ieee802.1X Network
Administrator Information > > Advanced Security Settings Connecting the Scanner to an IEEE802.1X Network Configuring a Certificate for IPsec/IP Filtering Configure the Client Certificate for IPsec/IP Filtering. When you set it, you can use the certificate as an authentication method for IPsec/IP Filtering. If you want to configure the certification authority, go to CA Certificate.
Page 222 Administrator Information > > Advanced Security Settings Connecting the Scanner to an IEEE802.1X Network Items Settings and Explanation EAP Type Select an option for an authentication method between the scanner and a RADIUS server. EAP-TLS You need to obtain and import a CA-signed certificate. PEAP-TLS PEAP/MSCHAPv2 You need to configure a password.
Page 223: Solving Problems For Advanced Security
Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Solving Problems for Advanced Security Restoring the Security Settings When you establish a highly secure environment such as IPsec/IP Filtering, you may not be able to communicate with devices because of incorrect settings or trouble with the device or server. In this case, restore the security settings in order to make settings for the device again or to allow you temporary use.
Page 224 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Security Methods Algorithms ESP encryption algorithm AES-CBC-128, AES-CBC-192, AES-CBC-256, AES-GCM-128, AES-GCM-192, AES-GCM-256, 3DES ESP authentication algorithm SHA-1, SHA-256, SHA-384, SHA-512, MD5 AH authentication algorithm SHA-1, SHA-256, SHA-384, SHA-512, MD5 *available for IKEv2 only Related Information “Encrypted Communication Using IPsec/IP Filtering”...
Page 225 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Cannot Access the Scanner after Configuring IEEE802.1X The settings of IEEE802.1X are incorrect. Disable IEEE802.1X and Wi-Fi from the scanner’s control panel. Connect the scanner and a computer, and then configure IEEE802.1X again.
Page 226 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Related Information “Updating a Self-signed Certificate” on page 208 & Cannot Create a CSR The Common Name has not been entered. The Common Name must be entered. Unsupported characters have been entered to Common Name, Organization, Organizational Unit, Locality, and State/Province.
Page 227 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Messages Cause/What to do Invalid password. Cause: The password set for CA certificate and entered password do not match. What to do: Enter the correct password. Invalid file. Cause: You are not importing a certificate file in X509 format.
Page 228 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Messages Cause/What to do Private key is required. Cause: There is no paired private key with the certificate. What to do: ❏ If the certificate is the PEM/DER format and it is obtained from a CSR using a computer, specify the private key file.
Page 229 Technical Specifications General Scanner Specifications........230 Network Specifications.
Page 230: General Scanner Specifications
Technical Specifications > General Scanner Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Sheet Feed, one pass duplex color scanner Photoelectric device Effective pixels 5,100×9,300 at 600 dpi 2,550×64,500 at 300 dpi Light source RGB LED Scanning resolution 600 dpi (main scan)
Page 231: Network Specifications
Technical Specifications > > Network Specifications Wi-Fi Specifications Network Specifications Wi-Fi Specifications See the following table for Wi-Fi specifications. Countries or regions except for those listed Table A below Australia Table B New Zealand China Taiwan South Korea Table A Standards IEEE802.11b/g/n Frequency Range...
Page 232: Network Functions And Ipv4/Ipv6
Wi-Fi Direct only supports WPA2-PSK (AES) . Complies with WPA2 standards with support for WPA/WPA2 Personal. Network Functions and IPv4/IPv6 Functions Supported Epson ScanSmart IPv4 Epson Connect (Scan to Cloud) IPv4 Security Protocol IEEE802.1X IPsec/IP Filtering SSL/TLS HTTPS Server/Client SMTPS (STARTTLS, SSL/TLS) SNMPv3 You need to use a connection device that complies with IEEE802.1X.
Page 233: Memory Device Specifications
❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) Epson cannot guarantee all operations of externally connected devices. Using Port for the Scanner The scanner uses the following port. These ports should be allowed to become available by the network...
Page 234 SNMP (UDP) from an application such as EpsonNet Config and scanner driver. Searching WSD scanner Scanner WS-Discovery (UDP) 3702 Forwarding the scan data from Epson Scanner Network Scan (TCP) 1865 ScanSmart Collecting the job information when Scanner Network Push Scan...
Page 235: Dimensions And Weight Specifications
❏ Sleep mode : Approx. 1.4 W ❏ Power off: Approx. 0.1 W Note: For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption AC Adapter Electrical Specifications Model A461H (AC 100-240 V) A462E (AC 220-240 V)
Page 236: Environmental Specifications
High Sierra macOS Sierra OS X El Capitan OS X Yosemite Fast User Switching on Mac OS or later is not supported. The UNIX File System (UFS) for Mac OS is not supported. Epson ScanSmart does not support OS X Yosemite.
Page 237: Standards And Approvals
Standards and Approvals Standards and Approvals for European Models......238 Standards and Approvals for U.S. Models....... . 238...
Page 238: Standards And Approvals For European Models
Manufacturer: Seiko Epson Corporation Type: J26H005 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 239 Standards and Approvals > Standards and Approvals for U.S. Models AC adapter (A461H) Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 FCC Part 15 Subpart B Class B CAN ICES-3 (B)/NMB-3 (B)
Page 240: Where To Get Help
Contacting Epson Support........
Page 241: Technical Support Web Site
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 242: Help For Users In Singapore
❏ Enquiries on repair service and warranty Repair service center: http://www.tekcare.com.tw/branchMap.page TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd. Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg...
Page 243: Help For Users In Vietnam
Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...
Page 244 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Province Company Name Address Phone E-mail NORTH ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor (+6261) 42066090 / 42066091 SUMATERA A-4, Medan - North Sumatera mdn-adm@epson-indonesia.co.id...
Page 245: Help For Users In Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
Page 246: Help For Users In India
Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

Epson ES-580W User Manual

Trademarks

About this Manual

Important Instructions

Product Features

Scanner Basics

Specifications of Originals and Placing Originals

Preparing to Scan over a Network

Scanning

Menu Options for Settings

Maintenance

Solving Problems

Adding or Replacing the Computer or Devices

Administrator Information

Technical Specifications

Standards and Approvals

Where to Get Help

Quick Links

Related Manuals for Epson ES-580W

Summary of Contents for Epson ES-580W

Table of Contents