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Acer A315-53G Service Manual
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Acer A315-53G Service Manual

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A315-53G
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Summary of Contents for Acer A315-53G

  • Page 1 A315-53 A315-53G S E R V I C E G U I D E...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1. Hardware Specifications and Configurations Features ............1-2 Notebook Tour .
  • Page 3 SD Card Function Test Failure ........4-15 Units Thermal Failure.
  • Page 4 A315-53 / A315-53G ........

  • Page 5: Revision History

    Copyright Copyright © 2018 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 6 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.

  • Page 7: General Information

    For Acer-authorized service providers: Your Acer office may have a different part number code than those given in the FRU list of this printed service guide. The list provided by your regional Acer office must be used to order FRU...
  • Page 8 CHAPTER Hardware Specifications and Configurations Hardware Specifications and Configurations ....1-2 Features ............1-2 Notebook Tour .

  • Page 9: Chapter 1. Hardware Specifications And Configurations

    Hardware Specifications and Configurations Features The following is a summary of the computer’s features: Operating System • Windows Series/Linux • Windows 10 Platform ® • Intel Kabylake-U • Intel Kabylake-RU System Memory DDR4 1866/2133 SODIMM memory interface design: • Supported memory size per socket is up to 20GB •...

  • Page 10: Audio Subsystem

    Audio Subsystem • High-definition audio support • Two built-in stereo speakers • Dual digital microphone built-in camera module • Audio codec: Realtek ALC255 Storage Subsystem • Hard disk drive / Solid state drive M.2 SSD / 7.0mm co-lay (Support HDD Door) ...

  • Page 11: Power Adapter And Battery

    Power Adapter and Battery Power Adapter • 45W AC adapter (2.37A max.) • 65W AC adapter (3.42A max.) Battery • 4-cell Li-Polymer I/O Ports • One DC-in jack for AC adapter • One HDMI port • One LAN port • One USB 3.0 port •...
  • Page 12 Warranty • One-year International Travelers Warranty (ITW) Hardware Specifications and Configurations...

  • Page 13: Notebook Tour

    Notebook Tour Top View Figure 1-1. Top View Table 1-1. Top View Icon Item Description Webcam Web camera used for video communications. Receives audio input for sound recording or voice Microphone chatting. Display Screen Displays the screen output. Keyboard Use to enter data into the computer. Touch-sensitive pointing device that functions like a Touchpad computer mouse.

  • Page 14: Left View

    Left View Figure 1-2. Left View Table 1-2. Left View Icon Item Description Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable around an Kensington Lock immovable object such as a table or handle of a locked drawer.

  • Page 15: Right View

    Right View Figure 1-3. Right View Table 1-3. Right View Icon Item Description Audio Jack Connects to a headset. USB 2.0 Ports Connects to USB 2.0 USB devices. Indicates the computer power status: • Off: System is off. Power Indicator •...

  • Page 16: Base View

    Base View Figure 1-4. Base View Table 1-4. Base View Item Description Use for air flow. Air Vents CAUTION: Do not cover the air vents. RAM Door Covers the memory modules. Speaker Emits audio sound. HDD Door Covers the HDD compartment. Hardware Specifications and Configurations...

  • Page 17: Touchpad Basics

    Touchpad Basics Figure 1-5. Touchpad Table 1-5. Touchpad Item Description Move your finger across the touchpad to move the cursor. Touchpad Tapping on the touchpad is the same as clicking the left mouse button. Press the left button to perform selection and execution Left Button functions.

  • Page 18: Using The Touchpad

    Using the Touchpad NOTE: The touchpad is sensitive to finger movements; hence, the lighter the touch, the better the • response. Tapping too hard will not increase the touchpad sensitiveness. When using the touchpad, keep the touchpad and your fingers dry and clean. •...

  • Page 19: Keyboard Basics

    Keyboard Basics Figure 1-6. Keyboard Table 1-7. Keyboard Item Description When Caps Lock is on, all alphabetic characters are Caps Lock Key typed in uppercase. Use with other key combinations to perform special Function Key functions. • Press to launch the Start menu. Windows Key •...

  • Page 20: Windows Key

    Windows Key The table below shows the different functions that Windows key combinations can do: Table 1-8. Windows Key Combinations Key Combination Description Opens or closes the Start menu. Opens the Run dialog box. + <R> Minimizes all windows. + <M> Undo immunize all windows.
  • Page 21 Hotkeys Hotkeys or function key combinations can be used to access computer control functions such as screen brightness, volume, and multimedia playback controls. Table 1-9. Hotkey Combinations Function Key Combination Icon Description Sleep <F1> Puts the computer in Sleep mode. Communication Enables/disables wireless connectivity of <F2>...

  • Page 22: System Block Diagram

    System Block Diagram Figure 1-7. System Block Diagram (UMA) 1-15 Hardware Specifications and Configurations...
  • Page 23 Figure 1-8. System Block Diagram (Discrete) Hardware Specifications and Configurations 1-16...

  • Page 24: Specifications Table

    Specifications Table Computer specifications Item Metric Imperial Dimensions Length 381.6mm 15.00 inches Width 262.8mm 10.35 inches Height (front to rear) 21.6mm 0.85 inch Weight (equipped with optical 2200g 4.85 lbs drive, flash drive, and battery) Input power Operating voltage • 45W: 2.37A(MAX) Operating current •...
  • Page 25 System Board Major Chips Item Specification • Intel Kabylake-U Platform (Kabylake-U 2+2, PCH-LP) • Intel Kabylake-RU Platform (KBL-R U42, PCH-LP) Core logic • Intel Kabylake-U Platform (KBL U2+3e Fuse down, PCH-LP) Intel HD Graphics Family VGA (Discrete) NVIDIA N16S-GTR or N17S-G0 USB 2.0 USB 3.0 Audio codec...
  • Page 26 Processor Specifications Cache Speed Item Speed Cores Tech Size Package Voltage (FSB/ (GHz) (nm) (MB) DMI/QBI) I5-7200U 2.5G None BGA1356 0 ~ 1.5V I5-8250U 1.6G None BGA1356 0 ~ 1.5V I3-8130U 2.2G None BGA1356 0 ~ 1.5V I3-7020U 2.3G None BGA1356 0 ~ 1.5V I3-7020UF...
  • Page 27 CPU Fan True Value Table (Tj=100) UMA SKU CPU Temp Fan Speed (RPM) SPL Spec (dBA) 2000 2300 2700 3100 3500 3800 4600 5300 CPU TCC active at 98°C Prochot at 99°C OS shut down at 100°C H/W shut down at PH1=92°C Discrete SKU VGA Temp Fan Speed (RPM)
  • Page 28 System Memory Item Specification • Intel Kabylake-U Platform Memory controller • Intel Kabylake-RU Platform Memory size 4G DDR4 memory down DIMM socket number x1 DDR4-type socket Supports memory size per 2G/ 4G/ 8G/ 16G socket Supports maximum memory Total 20GB size Supports DIMM type DDR4 SO-DIMM...
  • Page 29 • DMI utility for BIOS serial number configurable/asset tag • Support PXE • Support WinFlash • Wake on LAN from S3 • Wake on LAN from S5 in AC mode • System information • Refer to Acer BIOS specification Hardware Specifications and Configurations 1-22...
  • Page 30 LAN Interface Item Specification LAN Chipset Realtek RTL8411B LAN connector type RJ45 LAN connector location JRJ45 at the left side Hardware • Integrated 10/100/1000M transceiver • Auto-Negotiation with Next Page capability • Supports PCI Express 1.1 • Supports 1-Lane 2.5Gbps PCI Express Bus •...
  • Page 31 Keyboard Item Specification Type LV5T_A80B Total number of keypads 103-US/104-UK /107-JP keys Windows logo key Internal & external keyboard Plug USB keyboard to the USB port directly: Yes work simultaneously • Phantom key auto detect • Support independent pgdn/pgup/home/end keys Features •...
  • Page 32 Item Specification Transfer rate 6.0Gbits/s 6.0Gbits/s 6.0Gbits/s (Mbits/sec, max) Media data 100MB/s 140MB/s 140MB/s transfer rate 1469.7Mb/s 130MB/s (Mbytes/sec max) 147MB/s DC Power Requirements Voltage +5V ± 5% +5V ± 5% +5V ± 5% tolerance Solid-State Drive (Listed items from AVL list) Item Specification Vendor &...
  • Page 33 LED 15.6” Item Specification Slim, eDP, FHD, TN: • B156HTN03.8 • N156HGA-EAB Vendor/Model Slim, eDP, HD, TN: name • B156XTN07.1 • NT156WHM-N42 • NT156WHM-N32 • N156BGA-EB2 • 394.87 mm (FHD) Screen Diagonal (mm) • 394.91 mm (HD) • 344.16 x 193.59 mm (FHD) Active Area (mm) •...
  • Page 34 Item Specification Slim, eDP, FHD, TN: • B156HTN03.8 • 3.7W • N156HGA-EAB • 3.84W Typical Power Slim, eDP, HD, TN: Consumption (watt) • B156XTN07.1 • 3.41W • NT156WHM-N42 • 3.25W • NT156WHM-N32 • 3.25W • N156BGA-EB2 • 3.4W Slim, eDP, FHD, TN: •...
  • Page 35 Graphics Controller and VRAM Item Specification • Intel Kabylake-U(intel integrate) Graphics Controller Chip • Intel Kabylake-RU(intel integrate) • Based on Gen 9 LP (generation 9 Low Power) graphics core architecture that enables substantial gains in performance and lower-power consumption over prior generations.
  • Page 36 Item Specification Graphics Controller Chip NVIDIA N16S-GTR • PCI Express 3.0 Interface • NVIDIA Optimus technology • DirectX* 11.2 support Supports • OpenGL* 4.4 or later support ® ® • NVIDIA PhysX , CUDA™ VRAM Chipset Hynix/Samsung/Micron Memory Size Interface GDDR5 Item Specification...
  • Page 37 Supported Resolution (GPU: Include all supported resolution) Resolution 16 bits 32 bits 36 bits 48 bits Others 640x480p/60Hz 800x600p/60Hz 1024x768p/60Hz 1152x864p/60Hz 1280x600/60Hz 1280x720/60Hz 1280x768/60Hz 1280x800/60Hz 1280x960/60Hz 1280x10240/60Hz 1360x768/60Hz 1366x768/60Hz 1400x1050/60Hz 1440x900/60Hz 1600x900/60Hz 1680x1050/60Hz 1920x1080/60Hz Legend: V = Supported; X = Not supported Hardware Specifications and Configurations 1-30...
  • Page 38 A2DP / AVCTP / AVRCP / BIP / BPP / DUN / Fax / FTP / GAVDP / HCRP / Headset / Hands Free / HID / OPP / PAN / supported protocols from SDAP / Serial / SYNC Acer specs) Intel3168 Wifi module Interface Item Specification...
  • Page 39 Wifi/Bluetooth combo Module Item Specification • Qualcomm Atheros NFA435A Controller • Intel 3168 • Mini USB module with built-in antenna Features • Bluetooth 4.0 Camera Item Specification • 6SF009N2 Vendor and Model • CNFG02321004970LH • 1YHJZZZ000 Type NGFF(M.2) Card Item Specification Number supported •...
  • Page 40 Audio Interface Item Specification Realtek ALC255-CG Audio Controller Audio onboard or optional On board Mono or Stereo Stereo Resolution Support 16/ 20/ 24bit PCM Compatibility High-Definition Audio Codec Sample rate up to 192Khz resolution VSR (Variable Sampling Sampling rate Rate) Internal microphone Internal speaker/quantity Yes (2W speakers x2)
  • Page 41 HDMI Port Item Specification Compliance level HDMI 1.4b Data thoroughput 16Gbps Number of HDMI port(s) Location JHDMI1 at the left side Supported HDMI 1.4b Timings Resolution Refresh Rate (Hz) Monitor 1024x768 P1283 1280x800 P1385W 1280x800 K132 1920x1080 G227HQL 1920x1080 H6517ST 1920x1200 P7505-HV 2560x1440...
  • Page 42 System Power Management Item Specification Mech. Off (G3) All devices in the system are turned off completely. OS initiated shutdown. All devices in the system are turned off Soft Off (G2/S5) completely. Individual devices such as the CPU and hard disk may be Working (G0/S0) power managed in this state.
  • Page 43 System LED Indicator Item Specification Lock • Blue color solid on: System on System state • Blue color and amber color off: System off • Amber color blinking: S3 state HDD access state Wireless state Power button backlight Charging • Amber solid on: Battery charging with AC •...
  • Page 44 CHAPTER System Utilities System Utilities ......... .2-2 BIOS Setup Utility .

  • Page 45: Chapter 2. System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The BIOS utility is pre-configured and optimized so most users do not need to run this utility. However, if configuration problems occur, you may need to run the BIOS utility. To activate the BIOS Utility, press F2 during POST (power-on-self-test) when the “Press <F2>...

  • Page 46: Information Tab (Windows 10)

    HDD1 Serial Number: Z6FFW3EJT SATA Mode: AHCI Total Memory: 12288 MB Serial Number: 1234567890123456789012 Asset Tag Number: Product Name: Aspire A315-53 Manufacturer Name: Acer UUID: 49EA5C0D-AFF8-E611-9BD2-FC4596A347CB Help Select Item F5/F6 Change Values Setup Defaults Exit Select Menu Enter Select Sub-Menu Save and Exit ►...
  • Page 47 Should be same with SMBIOS Type 3 Offset Asset Tag Number 22 characters minimum 08h. Acer Brand, for example: • Should be same with SMBIOS Type 1 Offset 05h. • (Aspire) Aspire XXXX • Product Name is defined by project POR.

  • Page 48: Main Tab (Windows 10)

    Main Tab (Windows 10) The Main tab allows the user to set the system time and date, enable or disable boot option, and enable or disable recovery. InsydeH20 Setup Utility Rev. 5.0 Information Main Advanced Security Boot Exit Item Specific Help System Time : [19:10:49] System Date :...
  • Page 49 • This function enables/disables Acer disc-to- disc Recovery. D2D Recovery [Enabled] / [Disabled] • To do Acer disc-to-disc system recovery, press Alt+F10 key during POST. • None: Do nothing • Save: Choose to save the current GPT partition • Restore: Restore the GPT partition...

  • Page 50: Advanced Tab (Windows 10)

    Advanced Tab (Windows 10) The Advanced tab allows the user to enable or disable devices. InsydeH20 Setup Utility Rev. 5.0 Information Main Advanced Security Boot Exit Item Specific Help Intel VTX : [Enabled] Intel VTD : [Enabled] This is Intel VTX function switch SATA Configuration Help Select Item...

  • Page 51: Security Tab (Windows 10)

    Security Tab (Windows 10) The Security tab allows the user to configure and protect the computer from unauthorized use. InsydeH20 Setup Utility Rev. 5.0 Information Main Advanced Security Boot Exit Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Supervisor Password controls access HDD0 Password Is:...
  • Page 52 Product Information Example Remark This field indicates if HDD Password is set or not. By default the value is [Clear]. • [Frozen]: If HDD status is frozen. • [Set]: HDD Password is set HDD Password [Set] / [Clear] • [Clear]: User Password is not set For NVMe SSD that does not support HDD password, BIOS must display “HDDx:NVMe SSD does not support HDD password”.
  • Page 53 Product Information Example Remark This field shows always the default value [Enter]. If the Supervisor Password is not set then the User Password is grayed out. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press Enter.
  • Page 54 Product Information Example Remark This field shows always the default value [Enter]. HDD Password Security: This feature is available to the user if the HDD password is set. Password can be added to the HDD usage Set HDD Password [Enter] only when the HDD password is set.

  • Page 55: Selecting A Uefi File As Trusted

    Selecting a UEFI File as Trusted Perform the following to select a UEFI file as trusted for execution: ↑ ↓ keys to highlight the Select an UEFI File as trusted for Use the executing parameter and press Enter. This will open the page for you to select the location of the trusted file.

  • Page 56: Setting A Password

    Setting a Password Perform the following to set the supervisor password: ↑ ↓ keys to highlight the Set Supervisor Password parameter and press Use the Enter. The Set Supervisor Password dialog box appears. Figure 2-8. Set Supervisor Password Type the password in the Enter New Password field. NOTE: Passwords are not case sensitive and the length must not exceed 12 characters.

  • Page 57: Changing A Password

    Press F10 to save changes and exit BIOS Setup Utility. NOTE: The same procedures apply in setting the user password and HDD password. When the supervisor password is set, the Set User Password and Password on Boot parameters are enabled for users to configure. Changing a Password Perform the following to change a password: NOTE:...

  • Page 58: Removing A Password

    Removing a Password Perform the following to remove a password: NOTE: Below are the procedures for removing the supervisor password. The same procedures apply in removing the user and HDD passwords. When the supervisor password is removed, the user password is automatically removed. ↑...

  • Page 59: Boot Tab

    Boot Tab The Boot tab allows the user to configure the order of boot devices used to load the operating system. ↑ ↓ keys to select a device and press F5 or F6 to change the value. Boot Tab (Windows 7) InsydeH20 Setup Utility Rev.

  • Page 60: Boot Tab (Windows 10)

    Boot Tab (Windows 10) InsydeH20 Setup Utility Rev. 5.0 Information Main Advanced Security Boot Exit Item Specific Help Boot Mode [UEFI] Secure Boot: [Enabled] Set System Boot Mode Boot priority order: 1. Windows Boot Manager (HFS256G39TND-N210A) Help Select Item F5/F6 Change Values Setup Defaults Exit...
  • Page 61 Product Information Example Remark • If the default Boot Mode is [UEFI] then the default Secure Boot status is [Enabled] and CSM module can’t be loaded during boot. • If the user sets the Secure Boot to [Disabled], firmware will bypass secure boot verification.

  • Page 62: Exit Tab

    Exit Tab The Exit tab allows the user to save or discard changes and quit the BIOS Setup Uitility. InsydeH20 Setup Utility Rev. 5.0 Information Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and save your Load Setup Defaults changes.

  • Page 63: Boot Manager

    Boot Manager The Boot Manager allows users to select the boot device without accessing the BIOS utility. NOTE: Boot Manager is available only if the F12 Boot Menu parameter in Main menu is set to Enabled (refer to Main Tab (Windows 10) on page 2-5).

  • Page 64: Flash Utilities

    Flash Utilities BIOS Secure Flash Utilities BIOS Flash memory updates are required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted Use the Flash utility to update the system BIOS Flash ROM. Perform the following to run a BIOS Flash update: Prepare a bootable USB HDD/FDD.

  • Page 65: Shell Secure Flash Utility Sop (For Service Bios)

    Shell Secure Flash Utility SOP (For Service BIOS) NOTE: Plug the AC power adapter to a power source before performing the Shell Secure Flash Utility. In Windows OS, unzip the compressed file of BIOS ROM package “BIOS_V1.xxS_Shell_X64.zip” (V1.xxS = Version 1.xx), and then copy the “Shell” and “EFI” folder to the root of the USB HDD (formatted as FAT32).
  • Page 66 On the Exit menu, choose “YES” on Exit Saving Changes. The system will save changes and reboot. The system will reboot and enter Shell environment from the USB disk. Find the location of the “Removable HardDisk” in the device mapping table and open that path. In the following example, the “Removable HardDisk”...
  • Page 67 After the reboot, the system is ready to update Intel ME, BIOS, and EC firmware. _______________________Please do not remove the AC power! Insyde H2OFFT (Flash Fireware Tool) Version 1.3u Copyright © 2016, Insyde Software Corp. All Rights Reserved. _______________ Current BIOS Model name : C5V01 _______________ New_____BIOS Model name : C5V01 _______________________Current BIOS version: V1.XX...
  • Page 68 IMPORTANT: While flashing BIOS, do not remove the AC power source. If the warning message below • is shown, check if the AC power is plugged in. Insyde H2OFFT (Flash Firmware Tool) Version 1.3u _______________________Please do not remove the AC power! Copyright(C) 2016 Insyde Software Corp.

  • Page 69: Windows Secure Flash Utility Sop

    Windows Secure Flash Utility SOP NOTE: Plug the AC power adaptor to a power source before performing the Windows Secure Flash Utility. In Windows OS, unzip the compressed file of BIOS ROM package “BIOS_V1.xxS_W10X86X64.zip” (V1.xx = Version 1.xx), and copy the contents of the folder to your computer.
  • Page 70 If User Account Control is enabled, a “Do you want to allow the following program to make changes to this computer?” appears on the screen. Click Yes to continue. Figure 2-29. User Account Control Change to the path where “C5V01100.exe” is saved in step 1 (i.e. “C:\” in this case) with Command Prompt window.
  • Page 71 NOTE: Before flashing BIOS, make sure that the AC power source is plugged in. If the warning message below appears, check if the AC is properly plugged in. Figure 2-32. AC Detect Error CAUTION: If the warning message below is displayed, make sure the battery is not disconnected from the system.
  • Page 72 After the automatic reboot the system begins with secure flash. _______________________Please do not remove the AC power! Insyde H2OFFT (Flash Fireware Tool) Version 1.00.55.00 Copyright © 2016, Insyde Software Corp. All Rights Reserved. Loading New BIOS Image File: Done Loading New EC Image File: Done _____________ __Current BIOS Model name : C5V01 ______________...
  • Page 73 The flashing procedure is complete when the progress bar reaches 100%. _______________________Please do not remove the AC power! Insyde H2OFFT (Flash Fireware Tool) Version 1.00.55.00 Copyright © 2016, Insyde Software Corp. All Rights Reserved. Loading New BIOS Image File: Done Loading New EC Image File: Done _____________ __Current BIOS Model name : C5V01...

  • Page 74: Windows Secure Flash Utility Sop (For Service Bios)

    Windows Secure Flash Utility SOP (For Service BIOS) NOTE: Due to ESP(EFI System Partition) Winflash does not support Legacy mode. If the platform without windows OS, please use Shell Flash Utility package to flash Intel ME, BIOS and EC firmware. In Windows OS, unzip the compressed file of BIOS ROM package “BIOS_V1.xxS_W10X86X64.zip”...
  • Page 75 Figure 2-39. Open Command Prompt If User Account Control is enabled, a “Do you want to allow the following program to make changes to this computer?” appears on the screen. Click Yes to continue. Find "BIOS_V1.xxS_ W10X86X64\Win" folder with Command Prompt window. Microsoft Windows [Version 10.0.10586] (c) 2015 Microsoft Corporation.
  • Page 76 NOTE: Before flashing BIOS, make sure that the AC power source is plugged in. If the warning message below appears, check if the AC is properly plugged in. Figure 2-42. AC Detect Error CAUTION: If the warning message below is displayed, make sure the battery is not disconnected from the system.
  • Page 77 After the automatic reboot the system begins with secure flash. Insyde H2OFFT (Flash Fireware Tool) Version 1.00.55.00 Copyright © 2016, Insyde Software Corp. All Rights Reserved. Loading New BIOS Image File: Done Loading New EC Image File: Done __Current BIOS Model name : C5V01 _New_____BIOS Model name : C5V01 Current System BIOS version: V1.XX _____...
  • Page 78 The flashing procedure is complete when the progress bar reaches 100%. Insyde H2OFFT (Flash Fireware Tool) Version 1.00.55.00 Copyright © 2016, Insyde Software Corp. All Rights Reserved. Loading New BIOS Image File: Done Loading New EC Image File: Done __Current BIOS Model name : C5V01 _New_____BIOS Model name : C5V01 Current System BIOS version: V1.XX _____System BIOS version: V1.XX...

  • Page 79: Dmitools Utility Sop

    DMITools Utility SOP The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM and used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardware before sending it to the operating system (Windows, etc.). Using DMITools (x64) Filename: DMITOOLSx64.exe Usage Options:...
  • Page 80 COMPAL ELECTRONICS INC. V3. 0. 0. 7 Author : STD SID TEAM. WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved. ================================================================ Manufacturer : Acer Figure 2-50. Read Manufacture Name 2-37 System Utilities...
  • Page 81 2. Read Product Name from Memory [Instruction] DMITOOLSx64 /Rp C:\>DMITOOLSx64 /Rp ================================================================ COMPAL ELECTRONICS INC. V3. 0. 0. 7 Author : STD SID TEAM. WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved. ================================================================ Product Name : xxxx xx-xxx...
  • Page 82 WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved. ================================================================ Asset Tag String : Acer Asset TagD7-DC Figure 2-55. Read Asset Tag 7. Read LAN MAC from the Memory [Instruction] DMITOOLSx64 /RLM C:\>DMITOOLSx64 /RLM...
  • Page 83 8. Write Manufacturer Name to EEPROM [Instruction] DMITOOLSx64 /Wm Acer C:\>DMITOOLSx64 /Wm Acer ================================================================ COMPAL ELECTRONICS INC. V3. 0. 0. 7 Author : STD SID TEAM. WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved.
  • Page 84 11. Write M/B Serial Number to EEPROM [Instruction] DMITOOLSx64 /Wmbsn 01234567890123456789 C:\>DMITOOLSx64 /Wmbsn 01234567890123456789 ================================================================ COMPAL ELECTRONICS INC. V3. 0. 0. 7 Author : STD SID TEAM. WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved. ================================================================ Waiting………………………………...
  • Page 85 14. Write Asset Tag to EEPROM [Instruction] DMITOOLSx64 /Wasset Acer Asstag C:\>DMITOOLSx64 /Wasset Acer Asstag ================================================================ COMPAL ELECTRONICS INC. V3. 0. 0. 7 Author : STD SID TEAM. WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved.

  • Page 86: Using Dmitools (X86)

    Using DMITools (x86) Filename: DMITOOLSx86.exe Usage Options: ================================================================ COMPAL ELECTRONICS INC. V2. 0. 0. 7 Author : STD SID TEAM. WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright (c) 2013 COMPAL ELECTRONICS INC. All rights reserved. ================================================================ USAGE : DMITOOLSx86 [/Rm |/Rp |/Rfgsn |/Rmbsn |/RUUID |/Rasset |/RLM] [/Wm |/Wp |/Wfgsn |/Wmbsn |/GWUUID |/WUUID |/Wasset] [/WLM] [STRING]...
  • Page 87 COMPAL ELECTRONICS INC. V2. 0. 0. 7 Author : STD SID TEAM. WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved. ================================================================ Manufacturer : Acer Figure 2-67. Read Manufacture Name System Utilities 2-44...
  • Page 88 2. Read Product Name from Memory [Instruction] DMITOOLSx86 /Rp C:\>DMITOOLSx86 /Rp ================================================================ COMPAL ELECTRONICS INC. V2. 0. 0. 7 Author : STD SID TEAM. WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved. ================================================================ Product Name : xxxx xx-xxx...
  • Page 89 WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved. ================================================================ Asset Tag String : Acer Asset TagD7-DC Figure 2-72. Read Asset Tag 7. Read LAN MAC Address from Memory [Instruction] DMITOOLSx86 /RLM C:\>DMITOOLSx86 /RLM...
  • Page 90 8. Write Manufacturer Name to EEPROM [Instruction] DMITOOLSx86 /Wm Acer C:\>DMITOOLSx86 /Wm Acer ================================================================ COMPAL ELECTRONICS INC. V2. 0. 0. 7 Author : STD SID TEAM. WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved.
  • Page 91 11. Write M/B Serial Number to EEPROM [Instruction] DMITOOLSx86 /Wmbsn 01234567890123456789 C:\>DMITOOLSx86 /Wmbsn 01234567890123456789 ================================================================ COMPAL ELECTRONICS INC. V2. 0. 0. 7 Author : STD SID TEAM. WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved. ================================================================ Waiting………………………………...
  • Page 92 14. Write Asset Tag to EEPROM [Instruction] DMITOOLSx86 /Wasset Acer Asstag C:\>DMITOOLSx86 /Wasset Acer Asstag ================================================================ COMPAL ELECTRONICS INC. V2. 0. 0. 7 Author : STD SID TEAM. WARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY. Copyright c 2012 COMPAL ELECTRONICS INC. All rights reserved.

  • Page 93: Using Dmitools (Dos)

    Using DMITools (DOS) Filename: DMITOOLS.EXE Usage Options: *** Compal DMI String R/W Utility Ver1.59 for 2016/4/1 Usage: DMITOOLS [/Rm |/Rp |/Rfgsn |/Rmbsn |/Rasset |/RUUID |/GWUUID |/RLM] [/Wm |/Wp |/Wfgsn |/Wmbsn |/Wasset |/WUUID |/WLM][ STRING ] [/Rm] : Read Manufacturer Name. [/Wm] : Write Manufacturer Name to EEPROM.
  • Page 94 The following examples show the commands and the corresponding output information: 1. Read Manufacturer Name from Memory [Instruction] DMITOOLS /Rm C:\>DMITOOLS /Rm Manufacturer : Acer Figure 2-84. Read Manufacture Name 2. Read Product Name from Memory [Instruction] DMITOOLS /Rp C:\>DMITOOLS /Rp...
  • Page 95 Figure 2-88. Read UUID 6. Read Asset Tag from Memory [Instruction] DMITOOLS /Rasset C:\>DMITOOLS /Rasset Asset Tag String : Acer Asset Tag D7-DC Figure 2-89. Read Asset Tag 7. Read LAN MAC Address from Memory [Instruction] DMITOOLS /RLM C:\>DMITOOLS /RLM LAN MAC: B8-88-E3-42-6F-BF Figure 2-90.
  • Page 96 Successful,Please restart system to make this new DMI data effective. Figure 2-96. Write UUID 14. Write Asset Tag to EEPROM [Instruction] DMITOOLS /Wasset Acer Asstag C:\>DMITOOLS /Wasset Acer Asstag Waiting……………………………… Successful,Please restart system to make this new DMI data effective.
  • Page 97 15. Write LAN MAC Address to EEPROM (Atheros/ Realtek LAN only) [Instruction] DMITOOLS /Wlm B888E3426FBF C:\>DMITOOLS /Wlm B888E3426FBF Waiting……………………………… Successful,Please restart system to make this new DMI data effective. Figure 2-98. Write LAN MAC Address NOTE: After writing items (8)~(15), restart the system to get the latest DMI data. •...

  • Page 98: Lan Mac Address Modify Sop

    LAN MAC Address Modify SOP Extract “LAN EEPROM Utility” folder onto your desktop. Find and execute “DisableUAC.reg”. Click Yes and OK. Then restart your computer. Figure 2-100. Execute “DisableUAC.reg” After restart, find and execute “WINPG64.BAT”. It will automatically update your MAC address. Then press any key to check if the MAC address has already been updated.
  • Page 99 To manually specify your MAC address, find “WINPG64.BAT“. Right-click your mouse on the file and select “Edit” to edit the file. Add RTNicPgW64.exe/efuse/nodeid “MAC” as shown in the below illustration. Then save the file and repeat step 3. Figure 2-102. Add RTNicPgW64.exe/efuse/nodeid “MAC” System Utilities 2-56...

  • Page 100: Crisis Utility Sop

    Crisis Utility SOP When to Use the Crisis S.O.P? • When the system hangs while updating BIOS. • When power failure occurs and the system shuts down while updating BIOS. • When the system cannot boot normally after updating BIOS (i.e. a black screen appears without a POST logo, etc.).
  • Page 101 In the dialog shown below, set the following options: • File System: Select “FAT32” • Format Options: Select “Quick Format” Then, click Start to execute the formatting operation. Figure 2-104. Format USB Flash Disk (2 of 2) Click OK to confirm format when the following dialog box appears on the screen. Figure 2-105.
  • Page 102 In Windows OS, unzip the compressed Crisis utility package (i.e. in this case, “Crisis_Disk_v1.xx.zip”). Then copy the “C5V01x64.fd” file to the root directory of the USB flash disk made in the preceeding steps. Figure 2-107. Unzip and Copy Crisis Package NOTE: Make sure the size of “C5V01x64.fd“...

  • Page 103: Using The Crisis Utility Disk

    Using the Crisis Utility Disk Turn off the target machine and make sure that AC is plugged in. NOTE: Make sure the Power LED ( ) is off. Figure 2-109. Ensure Power is Off Plug in the USB flash disk. Figure 2-110.
  • Page 104 As the <Fn> and <Esc> keys are pressed, press the Power button to turn on the machine. Wait for 3~5 seconds to make sure the system fan is on full speed, and then you may release the <Fn> and <Esc> keys Figure 2-112.
  • Page 105 CHAPTER Jumper and Connectors Location Jumper and Connector Locations ......3-2 Mainboard Top View (UMA) ........3-2 Mainboard Top View (Discrete) .

  • Page 106: Chapter 3. Jumper And Connector Locations

    Jumper and Connector Locations Mainboard Top View (UMA) JRJ45 JUSB1 JSD1 Figure 3-1. Mainboard Top (UMA) Table 3-1. Mainboard Top Jumpers and Connectors (UMA) Item Description JRJ45 LAN Connector JUSB1 USB TypeA Connector JSD1 SD Connector U2, U3, U4, U5 On Board Memory Jumper and Connector Locations...

  • Page 107: Mainboard Top View (Discrete)

    Mainboard Top View (Discrete) JRJ45 JUSB4 JSD1 Figure 3-2. Mainboard Top (Discrete) Table 3-2. Mainboard Top Jumpers and Connectors (Discrete) Item Description JRJ45 LAN Connector JUSB4 USB Type C Connector (Reserved) JSD1 SD Connector U2, U3, U4, U5 On Board Memory Jumper and Connector Locations...

  • Page 108: Mainboard Bottom View (Uma)

    Mainboard Bottom View (UMA) JEDP1 JSSD1 JFAN1 JHDMI1 JNGFF1 JSPK1 JHDD1 JODD1 PJP101 SWG2 JUSB3 PJP201 JTP1 SWG1 JRTC1 JDIMM2 JKB1 JBL1 JFP1 JLID1 Figure 3-3. Mainboard Bottom (UMA) Table 3-3. Mainboard Bottom Jumper and Connectors (UMA) Item Description Item Description JFAN1 FAN Connector...

  • Page 109: Mainboard Bottom View (Discrete)

    Mainboard Bottom View (Discrete) UV13 UV15 UGPU1 JEDP1 JSSD1 JFAN1 JHDMI1 JNGFF1 JSPK1 JUSB1 JHDD2 JODD1 PJP101 SWG2 JUSB3 PJP201 JTP1 SWG1 JRTC1 JDIMM2 JKB1 JBL1 JFP1 JLID1 Figure 3-4. Mainboard Bottom (Discrete) Table 3-4. Mainboard Bottom Jumper and Connectors (Discrete) Item Description Item...

  • Page 110: Usb Board View

    USB Board View Top View Bottom View LED1 LED2 JUSB2 JUSB3 JHP1 JIO1 Figure 3-5. USB Board Connectors Table 3-5. USB Board Connectors Item Description LED1 Battery LED LED2 Power LED JUSB2 USB2.0 Connector JUSB3 USB2.0 Connector JHP1 Headphone / Line-in Connector JIO1 IO Board Connector Jumper and Connector Locations...

  • Page 111: Lid Switch Board View

    Lid Switch Board View Top View Bottom View JLID1 Figure 3-6. Lid Switch Board Connectors Table 3-6. Lid Switch Board Connectors Item Description Hall Sensor JLID1 LID Board Connector Jumper and Connector Locations...

  • Page 112: Clear Cmos Jumper

    Clear CMOS Jumper JCMOS1 Figure 3-7. Clear CMOS Table 3-7. Clear CMOS Jumper Item Description JCMOS1 Clear CMOS Jumper and Connector Locations...
  • Page 113 CHAPTER Troubleshooting Troubleshooting .........4-2 General Information .

  • Page 114: General Information

    The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype • cards, or modified options can give false errors and invalid system responses.

  • Page 115: Power On Issues

    Power On Issues If the system does not power on, perform the following: Start Check M/B SW1 Whether OK Check AC/Batt only Swap AC/Battery power on Check K/B Swap K/B Whether OK Swap M/B Figure 4-1. Power On Issues Computer Shuts Down Intermittently If the system powers off at intervals, perform the following.

  • Page 116: No Display Issues

    No Display Issues If the system does not display, perform the following: Start Go to no power Replace LCD LCD panel/ Trouble shooting Power on panel/cable cable ok step Replace M/B module well Connect it well connected Replace RAM RAM module OK module lcd cable well Connect it well...
  • Page 117 Remove any memory cards. Start the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. If the issue is still not resolved, refer to Online Support Information on page 8-2. Abnormal Video If the video appears abnormal, perform the following: Boot the computer.

  • Page 118: Lcd Picture Failure

    LCD Picture Failure If the LCD picture fails, perform the following: Start Check Swap LCD cable / LCD module LCD panel Swap M/B Figure 4-3. LCD Picture Failure Troubleshooting...

  • Page 119: Internal Keyboard Failure

    Internal Keyboard Failure If the internal keyboard fails, perform the following: Start Re-assemble Check KB FPC well insert the KB FPC to M/B Replace KB Is KB ok? material Swap M/B Figure 4-4. Internal Keyboard Failure Troubleshooting...

  • Page 120: Touch Pad Failure

    Touch Pad Failure If the touch pad fails, perform the following: Start Re-assemble the Check M/B T/P FFC T/P FFC to M/B Swap/Re-assemble the T/P board Check Logic Upper or T/P FFC Swap M/B Figure 4-5. Touch Pad Failure Troubleshooting...

  • Page 121: Internal Speaker Failure

    Internal Speaker Failure If the internal speaker function fails, perform the following: Start Re-assemble the Check M/B SPK cable to M/B SPK cable Swap Logic lower Check Logic lower Swap M/B Figure 4-6. Internal Speaker Failure Sound Problems Perform the following: Boot the computer.
  • Page 122 NOTE: If Speakers is not shown, right-click on the Playback tab and select Show Disabled Devices (clear by default). Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers. Remove any recently installed hardware or software. Restore system and file settings from a known good date using System Restore.

  • Page 123: Internal Microphone Failure

    Internal Microphone Failure If the internal microphone fails, perform the following: Start Change Camera Check Camera Change LCD cable Check LCD cable Swap M/B Figure 4-7. Internal Microphone Failure Troubleshooting 4-11...

  • Page 124: Usb Failure (Usb2.0/3.0)

    USB Failure (USB2.0/3.0) If the USB fails, perform the following: Start Check USB Re-assemble USB FFC to USB Connect Swap USB/B Check USB/B Replace USB Check USB CONN CONN is well Swap M/B Figure 4-8. USB Failure 4-12 Troubleshooting...

  • Page 125: Wireless Function Test Failure

    Wireless Function Test Failure If the wireless function fails, perform the following: Start Check W/L Re-assemble the antenna to antenna to W/L card W/L card Check antenna Swap The antenna Swap the W/L card Check W/L card Swap M/B Figure 4-9. Wireless Function Failure Troubleshooting 4-13...

  • Page 126: Bluetooth Function Test Failure

    Bluetooth Function Test Failure If the Bluetooth function fails, perform the following: Start Swap Check BT module BT module Swap M/B Figure 4-10. Bluetooth Function Failure 4-14 Troubleshooting...

  • Page 127: Sd Card Function Test Failure

    SD Card Function Test Failure If the SD card function fails, perform the following: Start Repair the Card read conn well Card read conn solder Swap M/B Card read card read Chip Chip ok Swap M/B Figure 4-11. SD Card Function Failure Troubleshooting 4-15...

  • Page 128: Units Thermal Failure

    Units Thermal Failure If the units thermal fails, perform the following: Start Fan cable Connect it well Well connected Replace fan Fan ok Insert is well Thermal well insert Replace M/B Figure 4-12. Units Thermal Failure 4-16 Troubleshooting...

  • Page 129: Cosmetic Failure

    Cosmetic Failure If the cosmestic fails, perform the following: Start LCD cover Swap LCD cover LCD bezel Swap LCD bezel Upper Swap Upper Lower Swap Lower Function Test Figure 4-13. Cosmetic Failure Troubleshooting 4-17...

  • Page 130: Other Functions Failure

    Other Functions Failure If other functions such as the CRT switch, HDMI switch, LAN connect, etc. fail, perform the following: Check if the Drive is working properly. Check if the test fixture is ok. Swap the mainboard. Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information, perform the following: If the computer is more than one year old, replace the CMOS battery.

  • Page 131: Intermittent Problems

    Remove power from the computer. Visually check FRUs for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Hard disk drive •...

  • Page 132: Post Codes

    Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions, and ACPI functions. Table 4-2. POST Code Range Phase POST Code Range 0x01 –...
  • Page 133 Table 4-3. SEC Phase POST Code Table Functionality Name Post Phase Description (Include\PostCode.h) Code CPU power on and switch to SEC_SYSTEM_POWER_ON Protected mode SEC_BEFORE_MICROCODE_PATCH Patching CPU microcode SEC_AFTER_MICROCODE_PATCH Setup Cache as RAM PCIE MMIO Base Address SEC_ACCESS_CSR* initial CPU Generic MSR SEC_GENERIC_MSRINIT* initialization SEC_CPU_SPEEDCFG*...
  • Page 134 Functionality Name Post Phase Description (Include\PostCode.h) Code Internal Graphic device early PEI_IGD_EARLY_INITIAL* Initialization PEI_HECI_INIT* HECI Initialization PEI_WATCHDOG_INIT* Watchdog timer Initialization PEI_MEMORY_INIT Memory Initial for Normal boot. Memory Initial for Crisis PEI_MEMORY_INIT_FOR_CRISIS Recovery PEI_MEMORY_INSTALL Simple Memory test PEI_TXTPEI* TXT function early Initialization PEI_SWITCH_STACK Start to use Memory PEI_MEMORY_CALLBACK...
  • Page 135 Functionality Name Post Phase Description (Include\PostCode.h) Code DXE_SMMACCESS* Setup SMM ACCESS service North bridge Middle DXE_NB_INIT* initialization DXE_SIO_INIT* Super I/O DXE initialization DXE_LEGACY_REGION* Setup Legacy Region service South Bridge Middle DXE_SB_INIT* initialization DXE_IDENTIFY_FLASH_DEVICE Identify Flash device DXE_FTW_INIT Fault Tolerant Write verification DXE_VARIABLE_INIT Variable Service initialization DXE_VARIABLE_INIT_FAIL...
  • Page 136 Functionality Name Post Phase Description (Include\PostCode.h) Code DXE_HECIDRV_INIT* HECIDRV Initialization Variable store garbage DXE_VARIABLE_RECLAIM collection and reclaim operation Do not support flash part DXE_FLASH_PART_NONSUPPORT (which is defined in SpiDevice.c) NOTE: * 3rd party relate functions - Platform dependence. Table 4-6. BDS Phase POST Code Table Functionality Name Post Phase...
  • Page 137 Functionality Name Post Phase Description (Include\PostCode.h) Code BDS_START_ISA_SEIRAL Serial device initialization BDS_START_IDE_BUS IDE device initialization BDS_START_AHCI_BUS AHCI device initialization BDS_CONNECT_LEGACY_ROM Dispatch option ROMs BDS_ENUMERATE_ALL_BOOT_OPTIO Get boot device information BDS_END_OF_BOOT_SELECTION End of boot selection BDS_ENTER_SETUP Enter Setup Menu BDS_ENTER_BOOT_MANAGER Enter Boot manager BDS_BOOT_DEVICE_SELECT Try to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_...
  • Page 138 Table 4-7. PostBDS POST Code Table Functionality Name Post Phase Description (Include\PostCode.h) Code POST_BDS_NO_BOOT_DEVICE POST_BDS No Boot Device POST_BDS_START_IMAGE POST_BDS UEFI Boot Start Image POST_BDS_ENTER_INT19 POST_BDS Legacy 16 boot entry POST_BDS_JUMP_BOOT_SECTOR POST_BDS Try to Boot with INT 19 Table 4-8. S3 Functions POST Code Table Functionality Name Post Phase...
  • Page 139 Table 4-9. ACPI Functions POST Code Table Functionality Name Post Phase Description (Include\PostCode.h) Code ASL_ENTER_S1 Prepare to enter S1 ASL_ENTER_S3 Prepare to enter S3 ASL_ENTER_S4 Prepare to enter S4 ASL_ENTER_S5 Prepare to enter S5 ASL_WAKEUP_S1 System wakeup from S1 ASL_WAKEUP_S3 System wakeup from S3 ASL_WAKEUP_S4 System wakeup from S4...
  • Page 140 Table 4-11. InsydeH20DDT Debugger POST Code Table Functionality Name Post Code Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger...
  • Page 141 CHAPTER Service and Maintenance Service and Maintenance ........5-3 Introduction .
  • Page 142 CHAPTER Service and Maintenance (cont.) Fan Module Removal ........5-55 Fan Module Installation .

  • Page 143: Chapter 5. Service And Maintenance

    Service and Maintenance Introduction This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components on the notebook computer. Recommended Equipment The following tools are required to perform maintenance on the notebook: •...

  • Page 144: Maintenance Flowchart

    Maintenance Flowchart The flowchart in Figure 5-1. Maintenance Flow provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. RAM Door HDD Door DIMM Module HDD Module Lower Case HDD Carrier...
  • Page 145 LCD Module LCD Bezel LCD Panel CMOS and LCD Panel Microphone Brackets Module WLAN Antenna WLAN Antenna eDP Cable (Aux) (Main) Figure 5-2. LCD Module Maintenance Flow Service and Maintenance...

  • Page 146: Getting Started

    Getting Started The flowchart (Figure 5-1, page 5-4) identifies sections illustrating the entire removal and installation sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface.

  • Page 147: Ram Door Removal

    RAM Door Removal Remove the screw securing the RAM door to the lower case. Figure 5-4. Removing the Screw Starting from the cut corner, lift to remove the RAM door. Figure 5-5. Removing the RAM Door Service and Maintenance...

  • Page 148: Ram Door Installation

    RAM Door Installation Align and insert the RAM door latches into the slots on the lower case. Then press firmly the RAM door until it is fully seated. Figure 5-6. Installing the RAM Door Attach the screw to secure the RAM door to the lower case. NOTE: Screw torque force = 2.55~3.0kgf.cm Figure 5-7.
  • Page 149 Table 5-9. RAM Door Screw Screw Name Screw Type Torque Quantity M 2.5 x 6.0 2.55~3.0kgf.cm Service and Maintenance...

  • Page 150: Dimm Module Removal

    DIMM Module Removal Prerequisite: RAM Door Removal on page  Lift the protective cover slightly to access the memory module. Then push the module clips outwards. Figure 5-8. Unclipping the Module Clips Pull to remove the memory module out from its slot. Figure 5-9.

  • Page 151: Dimm Module Installation

    DIMM Module Installation Lift the protective cover slightly to access the memory module slot. Then insert the memory module into the slot. Figure 5-10. Installing the DIMM Module (1 of 2) Push down the memory module until the clips lock in place. Figure 5-11.

  • Page 152: Hdd Door Removal

    HDD Door Removal Remove the screw securing the HDD door to the lower case. Figure 5-12. Removing the Screw Starting from the cut corner, lift to remove the HDD door. Figure 5-13. Removing the HDD Door 5-12 Service and Maintenance...

  • Page 153: Hdd Door Installation

    HDD Door Installation Align and insert the HDD door latches into the slots on the lower case. Then press firmly the HDD door until it is fully seated. Figure 5-14. Installing the HDD Door Attach the screw to secure the HDD door to the lower case. NOTE: Screw torque force = 2.55~3.0kgf.cm Figure 5-15.
  • Page 154 Table 5-10. HDD Door Screw Screw Name Screw Type Torque Quantity M 2.5 x 6.0 2.55~3.0kgf.cm 5-14 Service and Maintenance...

  • Page 155: Hdd Module Removal

    HDD Module Removal Prerequisite: HDD Door Removal on page 5-12  Remove the four (4) screws securing the HDD module to the lower case. Figure 5-16. Removing the Screws Lift to remove the HDD module out from the slot. Figure 5-17. Removing the HDD Module Service and Maintenance 5-15...
  • Page 156 Disconnect the HDD cable from the HDD module connector. Figure 5-18. Disconnecting the HDD Cable 5-16 Service and Maintenance...

  • Page 157: Hdd Module Installation

    HDD Module Installation Connect the HDD cable to the HDD module connector. Figure 5-19. Connecting the HDD Cable Align and install the HDD module into its slot on the lower case. Figure 5-20. Installing the HDD Module Service and Maintenance 5-17...
  • Page 158 Attach the four (4) screws to secure the HDD module to the lower case. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-21. Securing the Screws Install the HDD door (see HDD Door Installation on page 5-13). Table 5-11. HDD Module Screws Screw Name Screw Type Torque...

  • Page 159: Hdd Carrier Removal

    HDD Carrier Removal Prerequisite: HDD Module Removal on page 5-15  Remove the four (4) screws securing the HDD carrier to the HDD. Then lift to remove the HDD carrier. Figure 5-22. Removing the HDD Carrier Service and Maintenance 5-19...

  • Page 160: Hdd Carrier Installation

    HDD Carrier Installation Install the HDD carrier onto the HDD. Make sure the HDD and HDD carrier screw holes are properly aligned. Figure 5-23. Assembling the HDD Module Attach the four (4) screws to secure the HDD carrier to the HDD. NOTE: Screw torque force = 3.0~3.45kgf.cm Figure 5-24.
  • Page 161 Table 5-12. HDD Carrier Screws Screw Name Screw Type Torque Quantity M 3.0 x 3.0 3.0~3.45kgf.cm Service and Maintenance 5-21...

  • Page 162: Hdd Module Installation (For Non-Hdd Sku Only)

    HDD Module Installation (for non-HDD SKU only) Prerequisite: HDD Door Removal on page 5-12  NOTE: For non-HDD SKU, make sure to use the four screws (included in the package) to secure the HDD carrier to the HDD. Figure 5-25. Screws for non-HDD SKU Remove the four (4) screws securing the HDD carrier to the lower case.
  • Page 163 Lift to remove the HDD carrier out from the slot. Figure 5-27. Removing the HDD Carrier Detach the adhesive tape securing the HDD cable to the lower case. Figure 5-28. Detaching the Adhesive Tape Service and Maintenance 5-23...
  • Page 164 Attach the four (4) screws to secure the HDD carrier to the HDD. NOTE: Screw torque force = 2.5~3.0kgf.cm Figure 5-29. Securing the Screws Install the HDD carrier onto the HDD. Make sure the HDD and HDD carrier screw holes are properly aligned.
  • Page 165 Connect the HDD cable to the HDD module connector. Figure 5-31. Connecting the HDD Cable Align and install the HDD module into its slot on the lower case. Figure 5-32. Installing the HDD Module Service and Maintenance 5-25...
  • Page 166 Attach the four (4) screws to secure the HDD module to the lower case. NOTE: Screw torque force = 1.5~2.0kgf.cm Figure 5-33. Securing the Screws Install the HDD door (see HDD Door Installation on page 5-13). Table 5-13. HDD Module & HDD Carrier Screws Screw Name Screw Type Torque...

  • Page 167: Lower Case Removal

    Lower Case Removal Prerequisite: DIMM Module Removal on page 5-10  HDD Module Removal on page 5-15  Remove the seventeen (17) screws securing the lower case to the upper case. Figure 5-34. Removing the Screws Place the device on the surface. Then open the lid and push to the utmost position. Starting from the left side, pry to release the left side latches, following the direction arrow.
  • Page 168 Continue releasing the bottom side latches, following the direction of the arrow. Figure 5-36. Releasing the Lower Case (2 of 3) Release the right side latches. Figure 5-37. Releasing the Lower Case (3 of 3) 5-28 Service and Maintenance...
  • Page 169 Carefully flip the device with the lower case facing up. Then remove the lower case. Figure 5-38. Removing the Lower Case Service and Maintenance 5-29...

  • Page 170: Lower Case Installation

    Lower Case Installation Align and install the lower case on the upper case. Figure 5-39. Installing the Lower Case (1 of 2) Press firmly the side latches until they snapped into place. Figure 5-40. Installing the Lower Case (2 of 2) 5-30 Service and Maintenance...
  • Page 171 Attach the seventeen (17) screws to secure the lower case. NOTE: Screw torque force = 2.55~3.0kgf.cm Figure 5-41. Securing the Screws Install the memory module (DIMM Module Installation on page 5-11). Install the HDD module (HDD Module Installation on page 5-17). Table 5-14.

  • Page 172: Battery Removal

    Battery Removal Prerequisite: HDD Module Installation (for non-HDD SKU only) on page 5-22  Detach the mylar securing the keyboard FPC. Figure 5-42. Detaching the Mylar Disconnect the battery cable from the mainboard connector. Figure 5-43. Disconnecting the Battery Cable 5-32 Service and Maintenance...
  • Page 173 Remove the two (2) screws securing the battery to the upper case. Figure 5-44. Removing the Screws Lift the upper edge of the battery and slide to release the remaining latches from the slot on the upper case. Then remove the battery. Figure 5-45.

  • Page 174: Battery Installation

    Battery Installation Align and slide the bottom tabs to the slots on the upper case. Then push down the battery into its slot until it fully seated. Figure 5-46. Installing the Battery Attach the two (2) screws to secure the battery to the upper case. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-47.
  • Page 175 Connect the battery cable to the mainboard connector. Figure 5-48. Connecting the Battery Cable Attach the mylar to secure the keyboard FPC in place. Figure 5-49. Attaching the Mylar Install the lower case (see Lower Case Installation on page 5-30). Service and Maintenance 5-35...
  • Page 176 Table 5-15. Battery Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm 5-36 Service and Maintenance...

  • Page 177: Usb Board Removal

    USB Board Removal Prerequisite: Battery Removal on page 5-32  Release the latch and disconnect the USB board FFC from the mainboard connector. Then detach the conductive tape securing the USB board FFC on the upper case. Figure 5-50. Disconnecting the USB Board FFC Remove the screw securing the the USB board to the upper case.
  • Page 178 Lift to remove the USB board from the upper case. Figure 5-52. Removing the USB Board Release the latch and disconnect the USB board FFC from the USB board connector. Figure 5-53. Removing the USB Board FFC 5-38 Service and Maintenance...

  • Page 179: Usb Board Installation

    USB Board Installation Connect the USB board FFC to the USB board connector and secure the latch. Figure 5-54. Connecting the USB Board FFC (1 of 2) By aligning the USB board with the guide pins on the upper case, install the USB board onto its slot on the upper case.
  • Page 180 Attach the screw to secure the USB board to the upper case. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-56. Securing the Screw Connect the USB board FFC to the mainboard connector and secure the latch. Then attach the conductive tape to secure the USB board FFC in place. Figure 5-57.
  • Page 181 Table 5-16. USB Board Screw Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm Service and Maintenance 5-41...

  • Page 182: Dc-In Cable Removal

    DC-IN Cable Removal Prerequisite: Battery Removal on page 5-32  Detach the mylars securing the DC-IN cable, speaker cable, HDD cable, and WLAN antenna cables. Figure 5-58. Detaching the Mylars Disconnect the DC-IN cable from the mainboard connector. Figure 5-59. Disconnecting the DC-IN Cable 5-42 Service and Maintenance...
  • Page 183 Unroute the DC-IN cable from the guides and remove the cable connector from its slot on the upper case. Figure 5-60. Removing the DC-IN Cable Service and Maintenance 5-43...

  • Page 184: Dc-In Cable Installation

    DC-IN Cable Installation Install the DC-IN cable connector into its slot on the upper case. Then route the DC-IN cable through the guides as shown below. Figure 5-61. Installing the DC-IN Cable Connect the DC-IN cable to the mainboard connector. Figure 5-62.
  • Page 185 Attach the mylars to secure the DC-IN cable, speaker cable, HDD cable, and WLAN antenna cables in place. Figure 5-63. Attaching the the Mylars Install the battery (see Battery Installation on page 5-34). Service and Maintenance 5-45...

  • Page 186: Hdd Cable Removal

    HDD Cable Removal Prerequisite: Battery Removal on page 5-32  Detach the mylars securing the DC-IN cable, speaker cable, HDD cable, and WLAN antenna cables. Figure 5-64. Detaching the Mylars Release the latch and disconnect the HDD cable from the mainboard connector. Then carefully unroute the HDD cable from the guides on the upper case before removing the cable.

  • Page 187: Hdd Cable Installation

    HDD Cable Installation Connect the HDD cable to the mainboard connector and secure the latch. Then route the HDD cable through the guides on the upper case. Figure 5-66. Connecting the HDD Cable Attach the mylars to secure the DC-IN cable, speaker cable, HDD cable, and WLAN antenna cables in place.

  • Page 188: Wlan Module Removal

    WLAN Module Removal Prerequisite: Battery Removal on page 5-32  Disconnect the WLAN antenna cables. Figure 5-68. Disconnecting the WLAN Antenna Cables Remove the screw securing the WLAN module to the mainboard. Figure 5-69. Removing the Screw 5-48 Service and Maintenance...
  • Page 189 Pull to disconnect the WLAN module from the mainboard connector. Then remove the WLAN module. Figure 5-70. Removing the WLAN Module Service and Maintenance 5-49...

  • Page 190: Wlan Module Installation

    WLAN Module Installation Connect the WLAN module to the mainboard connector. Figure 5-71. Connecting the WLAN Module Connector Attach the screw to secure the WLAN module to the mainboard. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-72. Securing the Screw 5-50 Service and Maintenance...
  • Page 191 Connect the main antenna cable (black) to the connector closer to the screw and the auxiliary antenna cable (white) to the other connector on the board. Figure 5-73. Connecting the WLAN Antenna Cables Install the battery (see Battery Installation on page 5-34). Table 5-17.

  • Page 192: Ssd Module Removal

    SSD Module Removal Prerequisite: Battery Removal on page 5-32  Remove the screw securing the SSD module to the mainboard. Figure 5-74. Removing the Screw Pull to disconnect the SSD module from the mainboard connector. Then remove the SSD module. Figure 5-75.

  • Page 193: Ssd Module Installation

    SSD Module Installation Connect the SSD module to the mainboard connector. Figure 5-76. Connecting the SSD Module Connector Attach the screw to secure the SSD module to the mainboard. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-77. Securing the Screw Install the battery (see Battery Installation on page 5-34).
  • Page 194 Table 5-18. SSD Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm 5-54 Service and Maintenance...

  • Page 195: Fan Module Removal

    Fan Module Removal Prerequisite: Battery Removal on page 5-32  Detach the mylar to release the fan cable. Figure 5-78. Detaching the Mylar (Discrete) NOTE: This step is only applicable for Discrete type. Service and Maintenance 5-55...
  • Page 196 Disconnect the fan cable from the mainboard connector. Figure 5-79. Disconnecting the Fan Cable (Discrete) Figure 5-80. Disconnecting the Fan Cable (UMA) 5-56 Service and Maintenance...
  • Page 197 Remove the two (2) screws securing the fan module to the upper case. Figure 5-81. Removing the Screws Lift to remove the fan module from the upper case. Figure 5-82. Removing the Fan Module Service and Maintenance 5-57...

  • Page 198: Fan Module Installation

    Fan Module Installation Align and install the fan module onto its slot on the upper case. Figure 5-83. Installing the Fan Module Attach the two (2) screws to secure the fan module to the upper case. NOTE: Screw torque force = 2.55~3.0kgf.cm Figure 5-84.
  • Page 199 Connect the fan cable to the mainboard connector. Figure 5-85. Connecting the Fan Cable (Discrete) Figure 5-86. Connecting the Fan Cable (UMA) Service and Maintenance 5-59...
  • Page 200 Attach the mylar to secure the fan cable in place. Figure 5-87. Attaching the Mylar (Discrete) NOTE: This step is only applicable for Discrete type. Install the battery (see Battery Installation on page 5-34). Table 5-19. Fan Module Screws Screw Name Screw Type Torque Quantity...

  • Page 201: Speaker Removal

    Speaker Removal Prerequisite: Battery Removal on page 5-32  Detach the mylar securing the speaker cable, HDD cable, and WLAN antenna cables on the upper case. Figure 5-88. Detaching the Mylar Disconnect the speaker cable from the mainboard connector. Figure 5-89. Disconnecting the Speaker Cable Service and Maintenance 5-61...
  • Page 202 Unroute the speaker cable from the guides on the upper case. Figure 5-90. Unrouting the Speaker Cable Continue unrouting the speaker cable from the guides on the bottom side of the upper case. Then remove the left and right speakers from the upper case. Figure 5-91.

  • Page 203: Speaker Installation

    Speaker Installation Align and install the left and right speakers onto its respective slot on the upper case. Then route the speaker cable through the guides on the bottom side of the upper case. Figure 5-92. Installing the Speakers Continue routing the speaker cable through the guides on the upper case. Figure 5-93.
  • Page 204 Connect the speaker cable to the mainboard connector. Figure 5-94. Connecting the Speaker Cable Attach the mylar to secure the speaker cable, HDD cable, and WLAN antenna cables in place. Figure 5-95. Attaching the Mylar Install the battery (see Battery Installation on page 5-34).

  • Page 205: Rtc Battery Removal

    RTC Battery Removal Prerequisite: Battery Removal on page 5-32  Disconnect the RTC battery cable from the mainboard connector. Figure 5-96. Diconnecting the RTC Battery Cable Pry to detach the adhesive tape underneath the RTC battery. Then remove the RTC battery. Figure 5-97.

  • Page 206: Rtc Battery Installation

    RTC Battery Installation Align and install the RTC battery onto its slot on the upper case. Figure 5-98. Installing the RTC Battery Connect the RTC battery cable to the mainboard connector. Figure 5-99. Connecting the RTC Battery Cable Install the battery (see Battery Installation on page 5-34).

  • Page 207: Hall Sensor Board Removal

    Hall Sensor Board Removal Prerequisite: Battery Removal on page 5-32  Release the latch and disconnect the hall sensor FFC from the mainboard connector. Figure 5-100. Diconnecting the Hall Sensor FFC Pry to release the hall sensor board from its slot on the upper case. Figure 5-101.
  • Page 208 Slightly pull the hall sensor board backwards to release it from the latches on the upper case. Then remove the hall sensor board. Figure 5-102. Removing the Hall Sensor Board (2 of 2) Release the latch and disconnect the hall sensor FFC from the hall sensor board connector. Figure 5-103.

  • Page 209: Hall Sensor Board Installation

    Hall Sensor Board Installation Connect the hall sensor FFC to the hall sensor board connector and secure the latch. Figure 5-104. Connecting the Hall Sensor FFC (1 of 2) Slide the left side of hall sensor into the tabs until it is fully engaged. Figure 5-105.
  • Page 210 Firmly push down the hall sensor board into its slot until it is fully seated. Figure 5-106. Installing the Hall Sensor Board (2 of 2) Connect the hall sensor FFC to the mainboard connector and secure the latch. Figure 5-107. Connecting the Hall Sensor FFC (2 of 2) Install the battery (see Battery Installation on page 5-34).

  • Page 211: Touchpad Removal

    Touchpad Removal Prerequisite: Battery Removal on page 5-32  Release the latch and disconnect the touchpad FFC from the mainboard connector. Then disconnect the keyboard FPC from the mainboard connector. Figure 5-108. Diconnecting the Cables Lift the mylar slightly to access the screws on the upper part of the touchpad. Then remove the three (3) screws securing touchpad to the upper case.
  • Page 212 Place your four fingers underneath the touchpad, and then push touchpad upwards to remove it from the upper case. Figure 5-110. Removing the Touchpad Detach the adhesive tape securing the touchpad FFC. Figure 5-111. Detaching the Adhesive Tape 5-72 Service and Maintenance...
  • Page 213 Release the latch and disconnect the touchpad FFC from the touchpad connector. Then remove the touchpad FFC. Figure 5-112. Removing the Touchpad FFC Service and Maintenance 5-73...

  • Page 214: Touchpad Installation

    Touchpad Installation Connect the touchpad FFC from the touchpad connector and secure the latch. Figure 5-113. Connecting the Touchpad FFC Attach the adhesive tape to secure the touchpad FFC in place. Figure 5-114. Attaching the Adhesive Tape 5-74 Service and Maintenance...
  • Page 215 Slide the touchpad into the tabs to install it on the upper case. Figure 5-115. Installing the Touchpad Lift the mylar slightly to access the screw holes and attach the three (3) screws to secure the touchpad to the upper case. Then attach the mylar. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-116.
  • Page 216 Connect the touchpad FFC from the mainboard connector and secure the latch. Then connect the keyboard FPC to the mainboard connector. Figure 5-117. Connecting the Cables Install the battery (see Battery Installation on page 5-34). Table 5-20. Touchpad Screws Screw Name Screw Type Torque Quantity...

  • Page 217: Thermal Module Removal

    Thermal Module Removal Prerequisite: Fan Module Removal on page 5-55  Remove the six (6) screws (Discrete type) or the four (4) screws (UMA type) securing the thermal module to the mainboard. Figure 5-118. Removing the Screws (Discrete) Figure 5-119. Removing the Screws (UMA) Service and Maintenance 5-77...
  • Page 218 Lift to remove the thermal module from the mainboard. Figure 5-120. Removing the Thermal Module (Discrete) Figure 5-121. Removing the Thermal Module (UMA) 5-78 Service and Maintenance...

  • Page 219: Thermal Module Installation

    Thermal Module Installation Align and install the thermal module onto its slot on the mainboard. Figure 5-122. Installing the Thermal Module (Discrete) Figure 5-123. Installing the Thermal Module (UMA) Service and Maintenance 5-79...
  • Page 220 Attach the six (6) screws (Discrete type) or the four (4) screws (UMA type) to secure the thermal module to the mainboard. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-124. Securing the Screws (Discrete) Figure 5-125. Securing the Screws (UMA) Install the fan module (see Fan Module Installation on page 5-58).
  • Page 221 Table 5-21. Thermal Module Screws Screw Name Screw Type Torque Quantity 6 (Discrete) M 2.0 x 4.0 1.8~2.2kgf.cm 4 (UMA) Service and Maintenance 5-81...

  • Page 222: Mainboard Removal

    Mainboard Removal Prerequisite: WLAN Module Removal on page 5-48  SSD Module Removal on page 5-52  Thermal Module Removal on page 5-77  Detach the mylars securing the DC-IN cable, speaker cable, HDD cable, WLAN antenna cables, and eDP cable. Figure 5-126.
  • Page 223 Release the latch (if necessary) and disconnect the following cables from the mainboard connectors: • Speaker cable (A) • HDD cable (B) • DC-IN cable (C) • USB board FFC (D) • Keyboard FPC (E) • Touchpad FFC (F) • Hall sensor FFC (G) •...
  • Page 224 Figure 5-129. Disconnecting the Cables (UMA) 5-84 Service and Maintenance...
  • Page 225 Remove the three (3) screws securing the mainboard to the upper case. Figure 5-130. Removing the Screws (Discrete) Figure 5-131. Removing the Screws (UMA) Service and Maintenance 5-85...
  • Page 226 Slide the mainboard to release the I/O connectors from their slots and then remove the mainboard from the upper case. Figure 5-132. Removing the Mainboard (Discrete) Figure 5-133. Removing the Mainboard (UMA) 5-86 Service and Maintenance...

  • Page 227: Mainboard Installation

    Mainboard Installation Install the mainboard by aligning and inserting its I/O connectors into their slots on the upper case. Figure 5-134. Installing the Mainboard (Discrete) Figure 5-135. Installing the Mainboard (UMA) Service and Maintenance 5-87...
  • Page 228 Attach the two (2) screws M 2.0 x 4.0 (marked with red-white circle) and the screw M 2.5 x 3.0 (marked with blue-white circle) to secure the mainboard to the upper case. NOTE: Screw torque force: M 2.0 x 4.0 = 1.8~2.2kgf.cm ...
  • Page 229 Connect the following cables from the mainboard connectors and secure the latch (if necessary): • Speaker cable (A) • HDD cable (B) • DC-IN cable (C) • USB board FFC (D) • Keyboard FPC (E) • Touchpad FFC (F) • Hall sensor FFC (G) •...
  • Page 230 Figure 5-139. Connecting the Cables (UMA) 5-90 Service and Maintenance...
  • Page 231 Detach the mylars securing the DC-IN cable, speaker cable, HDD cable, WLAN antenna cables, and eDP cable. Figure 5-140. Attaching the Mylars (Discrete) Figure 5-141. Attaching the Mylars (UMA) Install the WLAN module (see WLAN Module Installation on page 5-50). Install the SSD module (see SSD Module Installation on page 5-53).
  • Page 232 Table 5-22. Mainboard Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm M 2.5 x 3.0 1.8~2.2kgf.cm 5-92 Service and Maintenance...

  • Page 233: Lcd Module Removal

    LCD Module Removal Prerequisite: Mainboard Removal on page 5-82  Detach the mylars securing the DC-IN cable, HDD cable, and main antenna cable. Figure 5-142. Detaching the Mylars Carefully unroute the main antenna cable from the guides on the upper case. Figure 5-143.
  • Page 234 Detach the mylar securing the auxiliary antenna cable. Figure 5-144. Detaching the Mylar Carefully unroute the auxiliary antenna cable from the guides on the upper case. Figure 5-145. Unrouting the Auxiliary Antenna Cable 5-94 Service and Maintenance...
  • Page 235 Open the lid in 90°and place the device on a raised surface. Then remove the four (4) screws securing the LCD panel bracket and LCD module to the upper case. Figure 5-146. Removing the Screws Lift to remove the LCD module from the upper case. Figure 5-147.

  • Page 236: Lcd Module Installation

    LCD Module Installation Align and install the LCD module. Make sure the screw holes of LCD panel bracket are properly aligned. Figure 5-148. Installing the LCD Module Attach the four (4) screws to secure the LCD panel bracket and LCD module to the upper case. NOTE: Screw torque force = 2.55~3.0kgf.cm Figure 5-149.
  • Page 237 Carefully route the auxiliary antenna cable through the guides on the upper case. Figure 5-150. Routing the Auxiliary Antenna Cable Attach the mylar to secure the auxiliary antenna cable in place. Figure 5-151. Attaching the Mylar Service and Maintenance 5-97...
  • Page 238 Route the main antenna cable through the guides on the upper case. Figure 5-152. Routing the Main Antenna Cable Attach the mylars to secure the DC-IN cable, HDD cable, and main antenna cable. Figure 5-153. Attaching the Mylars Install the mainboard (see Mainboard Installation on page 5-87).
  • Page 239 Table 5-23. LCD Module Screws Screw Name Screw Type Torque Quantity M 2.5 x 6.0 2.55~3.0kgf.cm Service and Maintenance 5-99...

  • Page 240: Lcd Bezel Removal

    LCD Bezel Removal Prerequisite: LCD Module Removal on page 5-93  Pry the LCD bezel from the bottom side to release latches. Figure 5-154. Removing the LCD Bezel (1 of 4) Pry the LCD bezel from the left side to release the latches. Figure 5-155.
  • Page 241 Pry the LCD bezel from the right side to release the latches. Figure 5-156. Removing the LCD Bezel (3 of 4) Continue to pry the top side latches and remove the bezel. Figure 5-157. Removing the LCD Bezel (4 of 4) Service and Maintenance 5-101...

  • Page 242: Lcd Bezel Installation

    LCD Bezel Installation Align and install the bottom side of the LCD bezel on the LCD panel. Figure 5-158. Installing the LCD Bezel (1 of 3) Making sure the cables would not get caught, press the bottom side latches to install the LCD bezel.
  • Page 243 Press to secure the left, right, and top sides of the LCD bezel latches. Figure 5-160. Installing the LCD Bezel (3 of 3) Install the LCD module (see LCD Module Installation on page 5-96). Service and Maintenance 5-103...

  • Page 244: Lcd Panel Removal

    LCD Panel Removal Prerequisite: LCD Bezel Removal on page 5-100  Remove the four (4) screws securing the LCD panel to the LCD cover. Figure 5-161. Removing the Screws Carefully flip the LCD panel to reveal the eDP cable connector. Then detach the conductive tape securing the eDP cable from the guides on the bottom of the LCD cover.
  • Page 245 Detach the mylar and disconnect the eDP cable to the LCD panel connector. Figure 5-163. Disconnecting the eDP Cable Service and Maintenance 5-105...

  • Page 246: Lcd Panel Installation

    LCD Panel Installation Connect the eDP cable to the LCD panel connector and attach the mylar to secure the cable connection. Figure 5-164. Connecting the eDP Cable Starting from the bottom side, carefully place the LCD panel on the LCD cover. Attach the conductive tape to secure the eDP cable through the guides on the bottom of the LCD cover.
  • Page 247 Attach the four (4) screws to secure the LCD panel to the LCD cover. NOTE: Screw torque force = 1.8~2.2kgf.cm Figure 5-166. Securing the LCD Panel Screws Install the LCD bezel (see LCD Bezel Installation on page 5-102). Table 5-24. LCD Panel Screws Screw Name Screw Type Torque...

  • Page 248: Cmos And Microphone Module Removal

    CMOS and Microphone Module Removal Prerequisite: LCD Panel Removal on page 5-104  Detach the mylar securing the auxiliary antenna cable and eDP cable. Figure 5-167. Detaching the Mylars Detach the mylar and disconnect the eDP cable from the CMOS and microphone module connector.
  • Page 249 Pry to detach the conductive tape underneath the CMOS and microphone module. Then remove the assembly from the LCD cover. Figure 5-169. Removing the CMOS and Microphone Module Assembly Carefully remove the the CMOS and microphone module to detach it from the conductive tape. Figure 5-170.
  • Page 250 Carefully remove the microphone and the protective sponge of the CMOS. Figure 5-171. Removing the Microphone and Protective Sponge 5-110 Service and Maintenance...

  • Page 251: Cmos And Microphone Module Installation

    CMOS and Microphone Module Installation Attach the protective sponge onto the CMOS. Then install the microphone onto its respective slot on the module. Figure 5-172. Installing the Microphone and Protective Sponge By aligning with the guide pins, attach the conductive tape into its slot on the LCD cover. Figure 5-173.
  • Page 252 Align and install the CMOS and microphone module into its slot on the top of the conductive tape. Figure 5-174. Installing the CMOS and Microphone Module Connect the eDP cable to the CMOS and microphone module connector. Then attach the mylar to secure the cable connection.
  • Page 253 Attach the mylars to secure the auxiliary antenna cable and eDP cable. Figure 5-176. Attaching the Mylars Install the LCD panel (see LCD Panel Installation on page 5-106). Service and Maintenance 5-113...

  • Page 254: Lcd Panel Brackets Removal

    LCD Panel Brackets Removal Prerequisite: LCD Panel Removal on page 5-104  Remove the eight (8) screws securing the LCD panel brackets to the LCD cover. Figure 5-177. Removing the Screws Lift to remove the LCD panel brackets from the LCD cover. Figure 5-178.

  • Page 255: Lcd Panel Brackets Installation

    LCD Panel Brackets Installation Align and install the LCD panel brackets onto its respective slot on the LCD cover. Figure 5-179. Installing the LCD Panel Brackets Attach the six (6) screws M 2.5 x 3.0 (marked with blue-white circle) and the two (2) screws M 2.0 x 3.0 (marked with red-white circle) to secure the LCD panel brackets to the LCD cover.
  • Page 256 Install the LCD panel (see LCD Panel Installation on page 5-106). Table 5-25. LCD Panel Brackets Screws Screw Name Screw Type Torque Quantity M 2.5 x 3.0 2.55~3.0kgf.cm M 2.0 x 3.0 1.8~2.2kgf.cm 5-116 Service and Maintenance...

  • Page 257: Edp Cable Removal

    eDP Cable Removal Prerequisite: LCD Panel Brackets Removal on page 5-114  Detach the mylar securing the auxiliary antenna cable and eDP cable. Then unroute the eDP cable from the guides on the top side of the LCD cover. Figure 5-181. Detaching the Mylars Detach the mylar and disconnect the eDP cable from the CMOS and microphone module connector.
  • Page 258 Unroute the auxiliary antenna cable from the guides on the bottom side first, and then following with the left and top sides of the LCD cover. Figure 5-183. Unrouting the Auxiliary Antenna Cable Continue to unroute eDP cable from the guides on the bottom side first, and then following with the left and top sides of the LCD cover.

  • Page 259: Edp Cable Installation

    eDP Cable Installation Route the eDP cable through the guides on the top side first, and then following with the left and bottom sides of the LCD cover. Figure 5-185. Routing the eDP Cable Continue to route the auxiliary antenna cable through the guides on the top side first, and then following with the left and bottom sides of the LCD cover.
  • Page 260 Connect the eDP cable to the CMOS and microphone module connector. Then attach the mylar to secure the cable connection. Figure 5-187. Connecting the eDP Cable Route the eDP cable through the guides on the top side of the LCD cover. Then attach the mylars to secure the auxiliary antenna cable and eDP cable.

  • Page 261: Wlan Antenna (Aux) Removal

    WLAN Antenna (Aux) Removal Prerequisite: LCD Panel Brackets Removal on page 5-114  Detach the mylar securing the auxiliary antenna cable and eDP cable. Then unroute the eDP cable from the guides on the top side of the LCD cover. Figure 5-189.
  • Page 262 Unroute the auxiliary antenna cable from the guides on the bottom side first, and then following with the left and top sides of the LCD cover. Figure 5-191. Unrouting the Auxiliary Antenna Cable Detach the auxiliary antenna from the LCD cover. Figure 5-192.

  • Page 263: Wlan Antenna (Aux) Installation

    WLAN Antenna (Aux) Installation Attach the auxiliary antenna onto its slot on the LCD cover. Figure 5-193. Attaching the Auxiliary Antenna Route the auxiliary antenna cable through the guides on the top side first, and then following with the left and bottom sides of the LCD cover. Figure 5-194.
  • Page 264 Connect the eDP cable to the CMOS and microphone module connector. Then attach the mylar to secure the cable connection. Figure 5-195. Connecting the eDP Cable Route the eDP cable through the guides on the top side of the LCD cover. Then attach the mylars to secure the auxiliary antenna cable and eDP cable.

  • Page 265: Wlan Antenna (Main) Removal

    WLAN Antenna (Main) Removal Prerequisite: LCD Panel Brackets Removal on page 5-114  Unroute the main antenna cable from the guides on the bottom side first, and then following with the right and top sides of the LCD cover. Figure 5-197. Unrouting the Main Antenna Cable Detach the main antenna from the LCD cover.

  • Page 266: Wlan Antenna (Main) Installation

    WLAN Antenna (Main) Installation Attach the main antenna from the LCD cover. Figure 5-199. Attaching the Main Antenna Route the main antenna cable through the guides on the top side first, and then following with the right and bottom sides of the LCD cover. Figure 5-200.
  • Page 267 CHAPTER Field Replaceable Unit List FRU (Field Replaceable Unit) List ......6-2 Exploded Diagram ..........6-3 Main Assembly .

  • Page 268: Chapter 6. Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List This chapter provides the FRU (Field Replaceable Unit) listing in global configurations for the A315-53 / A315-53G. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: When ordering FRU parts, check the most up-to-date information available on the regional web or channel.

  • Page 269: Exploded Diagram

    Exploded Diagram Main Assembly Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Description LID SWITCH BOARD FFC CABLE 50.GP4N2.001 LID SWITCH BOARD 55.GP4N2.001 FRU (Field Replaceable Unit) List...
  • Page 270 Table 6-1. Main Assembly Exploded Diagram Description DC-IN CABLE 45W FOR UMA 50.GP4N2.003 DC-IN CABLE 65W FOR DIS 50.GP5N2.001 SPEAKER L+R 23.GY3N2.001 IO BOARD FFC CABLE 50.GP4N2.002 IO BOARD 55.GP4N2.002 Mainboard A315-53_UMACkk_4U Intel i5-7200U UMA LF NB.H2B11.002 THERMAL MODULE W/O FAN - DIS 60.GP5N2.001 THERMAL MODULE W/O FAN - UMA 60.GP4N2.004...

  • Page 271: Upper Cover Assembly

    Description TOUCH PAD ASSY BLACK-ELANTECH 56.GY9N2.001 TOUCHPAD FFC CABLE 50.GP4N2.005 RTC BATTERY UPPER CASE ASSY - BLACK W/ Keyboard LV5T_A80B LV5T Internal 15 Standard 103KS Black US International 6B.H18N2.001 Acer Legend Win8, Power icon,Dish,Media Key(NK.I1513.0B5) FRU (Field Replaceable Unit) List...

  • Page 272: Lcd Assembly

    LCD Assembly Figure 6-3. LCD Assembly Exploded Diagram Table 6-3. LCD Assembly Exploded Diagram Description LCD BEZEL ASSY - BLACK 60.GY9N2.003 LED LCD Panel AUO 15.6'W FHD None Glare B156HTN03.8 H/W 1C LF 220nit 8ms 400:1 (eDP1.2/TN/ KL.15605.043 3.2mm/Low cost) EC, H/W 1C LCD EDP CABLE 50.GY9N2.005 ANTENNA - MAIN...
  • Page 273 Table 6-3. LCD Assembly Exploded Diagram Description Camera LITEON VGA Camera KS.VGA05.001 LT_HY708_RTS5806_AOET_KMM4030 (add Mic) LCD COVER ASSY - BLACK 60.GY9N2.002 FRU (Field Replaceable Unit) List...

  • Page 274: Fru List

    Adapter LITE-ON 65W_5.5phy 19V 1.7x5.5x11 KP.06503.017 PA-1650-86AL LF Black with acer logo Adapter Chicony Power 65W_5.5phy 19V KP.0650H.012 1.7x5.5x11 A065R078L LF Black with acer logo BATTERY Battery PANASONIC AP16M Polymer 2S1P PANASONIC 2 Cell 4810mAh Main COMMON Z KT.00205.006 height 5.5mm, w/ LEM+ship mode Battery LGC AC14B1 Prismatic 3S1P LGC 3 cell KT.0030G.017...
  • Page 275 CATEGORY Acer Description Acer PN CABLE LID SWITCH BOARD FFC CABLE 50.GP4N2.001 IO BOARD FFC CABLE 50.GP4N2.002 DC-IN CABLE 45W FOR UMA 50.GP4N2.003 DC-IN CABLE 65W FOR DIS 50.GP5N2.001 HDD CABLE 50.H18N2.001 TOUCHPAD FFC CABLE 50.GP4N2.005 FRU (Field Replaceable Unit) List...
  • Page 276 CATEGORY Acer Description Acer PN POWER CORD 1M BLACK BLACK SOUTH 27.Q28N2.001 AFRICA POWER CORD 1M BLACK BLACK AUSTRALIA 27.Q28N2.002 POWER CORD 1M BLACK EU 27.Q28N2.003 POWER CORD 1M BLACK DENMARK 27.Q28N2.004 POWER CORD 1M BLACK ISRAEL 27.Q28N2.005 POWER CORD 1M BLACK ITALIAN 27.Q28N2.006...
  • Page 277 CATEGORY Acer Description Acer PN CAMERA Camera LITEON VGA Camera KS.VGA05.001 LT_HY708_RTS5806_AOET_KMM4030 (add Mic) Camera CHICONY VGA Camera CH_HY708_RTS5806_AOET_KMM4030 (add KS.VGA06.001 Mic) Camera Tech-Front VGA Camera YHJH-1 (add KS.VGA0Q.003 Mic) CASE/COVER/BRACKET ASSEMBLY TOUCHPAD SUPPORT BRACKET 33.GP4N2.001 LOWER CASE ASSY - BLACK 60.H18N2.001...
  • Page 278 ST1000LM035 ,1RK172-190 ,Rosewood 1TB KH.01K01.065 ,7mmzh HDD - SATA III 128MB LF F/W:ACM2 HDD TOSHIBA 2.5" 5400rpm 1000GB MQ04ABF100 , 1TB/P, acer code SATA III 128MB KH.01K04.016 LF+HF F/W:JU001J HDD WD 2.5" 5400rpm 1000GB WD10SPZX- 21Z10T0 , 7mmzh 1D , 1TB/P , MN1000S SATA III KH.01K08.035...
  • Page 279 60.GP4N2.004 KB ASSEMBLY UPPER CASE ASSY - BLACK W/ Keyboard LV5T_A80B LV5T Internal 15 Standard 103KS 6B.H18N2.001 Black US International Acer Legend Win8, Power icon,Dish,Media Key(NK.I1513.0B5) UPPER CASE ASSY - BLACK W/ Keyboard LV5T_A80B LV5T Internal 15 Standard 103KS 6B.H18N2.002 Black Greek Acer Legend Win8, Power icon,Dish,Media Key(NK.I1513.0AZ)
  • Page 280 Acer Description Acer PN UPPER CASE ASSY - BLACK W/ Keyboard LV5T_A80B LV5T Internal 15 Standard 103KS 6B.H18N2.008 Black Korean Acer Legend Win8, Power icon,Dish,Media Key(NK.I1513.0B0) UPPER CASE ASSY - BLACK W/ Keyboard LV5T_A80B LV5T Internal 15 Standard 103KS 6B.H18N2.009 Black Ukrainian Acer Legend Win8, Power icon,Dish,Media Key(NK.I1513.0B3)
  • Page 281 Key(NK.I1513.0BN) UPPER CASE ASSY - BLACK W/ Keyboard LV5T_A80B LV5T Internal 15 Standard 104KS 6B.H18N2.022 Black US w/ Canadian French Acer Legend Win8, Power icon,Dish,Media Key(NK.I1513.0BT) UPPER CASE ASSY - BLACK W/ Keyboard LV5T_A80B LV5T Internal 15 Standard 104KS 6B.H18N2.023...
  • Page 282 6B.H18N2.032 Black Japanese Acer Legend Win8, Power icon,Dish,Media Key(NK.I1513.0BU) UPPER CASE ASSY - BLACK W/ Keyboard LV5P_A80BWL LV5P Internal 15 Standard 103KS Black US International w/ Canadian French Acer 6B.H18N2.033 Legend,Win8,White BL,PowerIcon,Dish,Media Key(NK.I1517.0AR) UPPER CASE ASSY - BLACK W/ Keyboard...
  • Page 283 CATEGORY Acer Description Acer PN MAINBOARD Mainboard A315-53_UMACkk_4U Intel i5-7200U NB.H2B11.002 UMA LF Mainboard A315-53_UMACkk_4U Intel i3-8130U NB.H2B11.001 UMA LF Mainboard A315-53_UMACkk_4U Intel i3-7020U NB.H2B11.003 UMA LF Mainboard A315-53 Intel i3-8130U MX130 LF NB.H1811.001 Mainboard A315-53 Intel i5-7200U MX130 LF NB.H1811.002...
  • Page 284 CATEGORY Acer Description Acer PN MISCELLANEOUS CAMERA SPONGE 47.GP4N2.002 MB RAM MYLAR 47.GP4N2.004 MB SPONGE A 47.GP4N2.006 MIC RUBBER 47.GY9N2.001 6-18 FRU (Field Replaceable Unit) List...

  • Page 285: Screw List

    Screw List CATEGORY Description Part No. SCREWS SCREW 2D 3L K 4.5D ZK NL CR3 0.4T 86.GCHN2.009 SCREW 2.5D 3.0L K 5.3D NI NL 86.MXRN2.005 SCREW 2.5D 6L K 4.6D ZK NL 86.GD0N2.007 SCREW 3.0D 3.0L K 4.9D NI 86.MXRN2.008 SCREW 2.0D 2.5L K 5D NI NL 86.GCHN2.010 SCREW 2D 4.0L K 4.6D NI NL...

  • Page 286: Chapter 7. Test Compatible Components

    A315-53 / A315-53G ........

  • Page 287: A315-53 / A315-53G

    Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its ® system functions are tested under Windows 10 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 288 Vendor Type Description Part No. BATTERY Battery PANASONIC AP16M Polymer 60001535 2S1P PANASONIC 2 Cell 4810mAh 2CELL4.8 KT.00205.006 PANASONIC Main COMMON Z height 5.5mm, w/ LEM+ship mode Battery LGC AC14B1 Prismatic 3S1P 60032811 LGC 3CELL3.22 LGC 3 cell 3246mAh Main COMMON KT.0030G.011 (low cost add SRS separator) Battery LGC AC14B1 Prismatic 3S1P...
  • Page 289 SEAGATE KS71D ,Rosewood 1TB ,7mmzh HDD - SATA III 128MB LF F/W:ACM2 HDD TOSHIBA 2.5" 5400rpm 1000GB 60001922 N1000GB5.4 MQ04ABF100 , 1TB/P, acer code SATA KH.01K04.016 TOSHIBA DIGI KS71D III 128MB LF+HF F/W:JU001J HDD WD 2.5" 5400rpm 1000GB N1000GB5.4 WD10SPZX-21Z10T0 , 7mmzh 1D , 60001994 WD KH.01K08.035...
  • Page 290 KH.50008.050 KS_4K 7mmzh HDD, 500G/P SATA III 16MB LF F/W:01.01A01 KEYBOARD Phantom KB CHICONY LV5T_A80B 10001044 LV5T Internal 15 Standard Black Acer LV5T_A80B NK.I1513.0AW CHICONY Legend Win8, Power icon,Dish,Media Phantom KB DARFON LV5T_A80B 60004864 LV5T Internal 15 Standard Black Acer LV5T_A80B NK.I1517.07S...
  • Page 291 Vendor Type Description Part No. LED LCD Panel AUO 15.6'W FHD None N15.6FHDS Glare B156HTN03.8 H/W 1C LF 220nit 60003316 AUO KL.15605.043 8ms 400:1 (eDP1.2/TN/3.2mm/Low cost) EC, H/W 1C LED LCD Panel CMI 15.6'W FHD None 10001022 N15.6FHDS Glare N156HGA-EAB LF 220nit 10ms KL.1560D.027 INNOLUX 500:1 Rev C1(eDP1.2) (TN) (3.2mm)
  • Page 292 Vendor Type Description Part No. 60024207 Memory KINGSTON SO-DIMM DDRIV KINGSTON-FAR SO4GBIV 2400 4GB ACR24D4S7S8MB-4 LF+HF KN.4GB07.034 EAST 512*8 Memory HYNIX SO-DIMM DDRIV 2400 60002045 SK KN.4GB0G.04 SO4GBIV 4GB HMA851S6AFR6N-UH LF+HF HYNIX 512*16 21nm Deneb Memory SO-DIMM DDRIV 8GB Dummy 10000981 MISC SO8GBIV KN.8GB00.010...
  • Page 293 Vendor Type Description Part No. 2G-GDDR5 VRAM GDDR5 2GB 2G-GDDR5 10000981 MISC (256*32*2) KN.2GB00.026 (256*32*2) 7Gbps LF+HF Dummy 7Gbps VRAM HYNIX GDDR5 5Gbps 8Gb 60002045 SK KN.8GB0G.04 VR8GbGV5 H5GC8H24MJR-T2C LF+HF 1.35V/ HYNIX 1.5V VRAM MICRON GDDR5 8Gb 60002050 VR8GbGV6 MT51J256M32HF-70:B LF+HF 7Gbps, KN.8GB04.035 MICRON SG Z11G...
  • Page 294 Table 7-2. A315-53 / A315-53G (Discrete SKU) Vendor Type Description Part No. A COVER Obsidian 10001012 Black 15 Compal A cover Obsidian Black 15 NC.21011.0JN COMPAL PC+ABS PC+ABS Texture Texture ADAPTER 60036752 LITE- Adapter LITE-ON 45W_5.5phy 19V 45W_5.5phy KP.04503.010 ON SINGAPORE 1.7x5.5x11 PA-1450-26AA LF Black...
  • Page 295 Vendor Type Description Part No. Battery SIMPLO AC14B Prismatic 4S1P 60002162 4CELL3.22 SAMSUNG 4 cell 3320mAh Main KT.00407.003 SIMPLO COMMON C COVER Obsidian 10001012 Black 15 Compal C cover Obsidian Black 15 NC.21011.0JP COMPAL PC+ABS PC+ABS Texture Texture CAMERA Camera LITEON VGA Camera 10001023 LITE- 0.3M KS.VGA05.00...
  • Page 296 SEAGATE KS71D ,Rosewood 1TB ,7mmzh HDD - SATA III 128MB LF F/W:ACM2 HDD TOSHIBA 2.5" 5400rpm 1000GB 60001922 N1000GB5.4 MQ04ABF100 , 1TB/P, acer code SATA KH.01K04.016 TOSHIBA DIGI KS71D III 128MB LF+HF F/W:JU001J HDD WD 2.5" 5400rpm 1000GB N1000GB5.4 WD10SPZX-21Z10T0 , 7mmzh 1D , 60001994 WD KH.01K08.035...
  • Page 297 KH.50008.050 KS_4K 7mmzh HDD, 500G/P SATA III 16MB LF F/W:01.01A01 KEYBOARD Phantom KB CHICONY LV5T_A80B 10001044 LV5T Internal 15 Standard Black Acer LV5T_A80B NK.I1513.0AW CHICONY Legend Win8, Power icon,Dish,Media Phantom KB DARFON LV5T_A80B 60004864 LV5T Internal 15 Standard Black Acer LV5T_A80B NK.I1517.07S...
  • Page 298 Vendor Type Description Part No. LED LCD Panel BOE 15.6'W WXGA 60038572 N15.6HDSU None Glare NT156WHM-N42 V8.0 LF KL.1560E.007 BOE(HK) 220nit 12ms 400:1 (Ultra-slim 3.2mm Max) LED LCD Panel CMI 15.6'W WXGA 10001022 NLED15.6W Glare N156BGA-EB2 LF 220nit 10ms KL.1560D.020 INNOLUX XGAGSUP 600:1 (eDP, 3.2mm Max)
  • Page 299 Vendor Type Description Part No. NB CHIPSET none NB NB Chipset none NB Chipset without 10000981 MISC KI.22600.054 Chipset NB Chipset PACKAGING 60059923 SEN 2017-Brown 2017 Brown Box SY Rev 1.0 NC.25811.0BU HSIN THERMAL EH Int 15W 10358242 AURAS UMA + AURAS EH Int 15W UMA + 70x70x65 NC.26111.00V TECH.
  • Page 300 Vendor Type Description Part No. WIFI ANTENNA 10000105 WNC PIFA 2017 WNC PIFA WiFi Antenna NC.23511.00L WIRELESS LAN 10000105 WNC 1x1 AC+BT Wireless LAN Bluetooth 1x1 AC Dummy KE.11A0N.006 Wireless LAN Liteon 802.11ac Bluetooth 10001023 LITE- 3rd WiFi 1x1 FM 3rd WiFi 1x1 AC+ BT M.2 KE.11A0L.001 AC+ BT M.2 QCA9377A QCA NFA435A, Rev 1.1...
  • Page 301 CHAPTER Online Support Information Online Support Information ....... .8-2 Introduction ........... . 8-2...

  • Page 302: Chapter 8. Online Support Information

    This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.

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A315-53

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