Clinics, small branch office and smb back office/small office, smb, retail back office, infrastructure and
departmental applications/mid-sized-firm data center, infrastructure and departmental applications/database, compute and virtual solutions (14 pages)
Summary of Contents for Lenovo ThinkServer RD350G
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ThinkServer RD350G User Guide and Hardware Maintenance Manual Machine Types: 70D6, 70D7, 70D8, 70D9, 70QK, 70QL, 70QM, and 70QN...
Lenovo Partner Pack for Microsoft System Configuring RAID ..............50 Center Operations Management ......12 About RAID ..............50 Lenovo Partner Pack for VMware vCenter . . 13 Configuring RAID using the Lenovo Lenovo ThinkServer Deployment Manager . . 13 ThinkServer Deployment Manager program .
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Japan VCCI Class A compliance statement . . . Basic troubleshooting tables ........... 146 ENERGY STAR model information ..Lenovo ThinkServer Deployment Manager program problems ............ 146 Optical drive problems ..........146 Index ............. 167 Storage drive problems ..........147 ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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Ensure that you read and understand all caution and danger statements in this document before you perform the procedures. Read and understand any additional safety information that is included with the server or optional device before you install, remove, or replace the device. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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In addition, the device might have multiple connections to dc power. To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals. viii ThinkServer RD350G User Guide and Hardware Maintenance Manual...
Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations. Products that are not assessed Typical products that are not assessed include but not limited to the following: •...
The Lenovo Limited Warranty (LLW) contains the warranty terms that apply to the product you purchased from Lenovo. Read the LLW on the documentation disc that comes with your server. A printable generic version of the latest LLW also is available in more than 30 languages at http://www.lenovo.com/warranty/llw_01.
When you register your server, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your server with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
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Note: Lenovo maintains pages on the World Wide Web, where you can get the latest technical information and download documentation or device drivers and updates. Some information in the documents on the documentation disc might change without notice after the first release of the disc.
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ThinkServer RD350G User Guide and Hardware Maintenance Manual...
9. Configure Ethernet settings in the operating system by referring to the operating system help. This step is not required if the operating system was installed using the Lenovo ThinkServer Deployment Manager program. 10. Check for firmware and driver updates. See “Updating the firmware” on page 53.
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– You can install SATA hard disk drives, SAS hard disk drives, and solid-state drives into the same server. • Optical drive – One slim SATA optical drive in some models To locate the internal drives or drive bays, see “Server components” on page 23. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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Expansion slots • One PCI Express (PCIe) slot on the system board • One PCIe slot on each riser card • Two riser card assembly slots on the system board For detailed information, see “Rear view of the server” on page 21. Input/Output (I/O) features •...
Your server supports onboard SATA software RAID. If a required RAID card is installed, your server also supports advanced SATA/SAS hardware RAID configurations. For detailed information, see “Configuring RAID” on page 50. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
The advanced system management features are only available when the TSM detects the presence of a TSM Premium module. The TSM Premium module is a remote management module. You can purchase a TSM Premium module from Lenovo and install it on the system board to activate the advanced system management features.
BIOS and TSM update utilities The BIOS and TSM (also known as BMC) firmware keeps updating after the shipment of the server. Lenovo maintains pages on the Support Web site and provides the BIOS and TSM update utilities with instructions for download to help you update the BIOS and TSM firmware if needed.
• Ability to install the operating system and device drivers in an unattended mode to save time • Ability to create a reusable response file that can be used with similarly configured Lenovo servers to make future installations even faster •...
Diagnostics section at the bottom of the Web page. Then, click the desired link for more information. Lenovo ThinkServer Operating System-based Platform Update Tool The Lenovo ThinkServer Operating System-based Platform Update Tool is used to update the firmware in the operating system for your server.
Lenovo XClarity Administrator Information Lenovo XClarity Energy Manager The Lenovo XClarity Energy Manager (hereinafter referred to as Energy Manager) is a tool for data center power management. It monitors the power and temperature at the device level and the group level. By monitoring and analyzing power and temperature information, Energy Manager helps you increase power efficiency and improve business continuity.
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Note: Depending on the model, your server might look slightly different from the illustrations in this topic. Figure 1. Label on server models with 3.5-inch-drive bays Figure 2. Label on server models with 2.5-inch-drive bays ThinkServer RD350G User Guide and Hardware Maintenance Manual...
Front view of the server The front view of the server varies by model. The illustrations in this topic show the server front views based on the supported internal drives: • “Front view of server models with 3.5-inch drives” on page 17 •...
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The number of the installed drives in your server varies by model. The vacant drive bays are occupied by dummy trays. When you install drives, follow the order of the drive bay numbers. Slim optical drive Some server models come with a slim SATA optical drive. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
Front panel The following illustration shows the controls, connectors, and LEDs on the front panel of the server. The front panel varies by model. Figure 5. Front panel Network status LED System health LED Power button with power status LED System ID button with ID LED USB 2.0 connectors (2) VGA connector...
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The voltage of the server reached the non-critical voltage Replace the system board. threshold. Note: This action must be performed only by Lenovo service personnel. See Chapter 8 “Getting information, help, and service” on page 151. A fan is running at low speed.
System ID button with ID LED When you press the system ID button, the ID LEDs on both the front and rear of the server are lit to help you locate the server among other servers. You also can turn on the ID LEDs using a remote management program for server presence detection.
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The hot-swap redundant power supplies help you avoid significant interruption to the operation of the system when a power supply fails. You can purchase a power supply option from Lenovo and install the power supply to provide power redundancy without turning off the server.
Ethernet status LED Color Status Description Left Amber The connection speed is 1000 Mbps. Green The connection speed is 100 Mbps. None The connection speed is 10 Mbps. Right The server is connected to a LAN. Green None The server is disconnected from a LAN. Blinking The LAN is connected and active.
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Rack handle (left) Slim optical drive (available on some models) System fans Heat sink(s) with microprocessor(s) underneath Riser card assembly 1 Secure digital (SD) module (available on some models) Riser card assembly 2 ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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FRU information, such as FRU part numbers and supported server models, go to: http://www.lenovo.com/serviceparts-lookup Notes: • Before servicing a Lenovo product, ensure that you read and understand “Safety information” on page iii. • Use only parts provided by Lenovo. * Available on some models...
This topic provides information to help you locate the connectors on a RAID card. If your server has a RAID card installed, the RAID card is seated on the riser card assembly 2. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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Used to connect a mini-SAS signal cable to the mini-SAS ports 4-7 on the backplane for 2.5-inch drives. TR 500 key connector Used to connect a Lenovo ThinkServer RAID 500 RAID 5 Upgrade Key for Advanced RAID. See “Installing or removing the Lenovo ThinkServer RAID 500 or 520i upgrade key” on page 75.
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Used to connect the mini-SAS signal cable connector on the backplane to support HDD 0-3. Connector 1 Used to connect the mini-SAS signal cable connector on the backplane to support HDD 4-7. J3 connector Used to connect to a ThinkServer RAID 520i upgrade key. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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ThinkServer RAID 710 Adapter The following illustration shows the connectors on the ThinkServer RAID 710 Adapter. Figure 11. ThinkServer RAID 710 Adapter Connector 1 Used to connect a mini-SAS signal cable to the mini-SAS ports 0-3 on the backplane. Connector 2 Used to connect a mini-SAS signal cable to the mini-SAS ports 4-7 on the backplane for 2.5-inch drives.
Hot-swap, SATA or SAS 3.5-inch Hard disk drive or 2.5-inch solid-state drive Hot-swap, SATA or SAS 2.5-inch Hard disk drive or solid-state drive To locate the backplanes, see “Server components” on page 23. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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Backplane for 3.5-inch drives The following illustrations show the slots and connectors on the backplane for 3.5-inch drives. Figure 13. Front view of the backplane for 3.5-inch drives Figure 14. Rear view of the backplane for 3.5-inch drives Slot 0-slot 3 Used to connect 3.5-inch drives.
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4 to hard disk drive 7. Mini-SAS ports 0-3 Used to connect the mini-SAS connector on one end of a mini-SAS to mini-SAS signal cable to support the hard disk drive 0 to hard disk drive 3. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
System board components The following illustration shows the component locations on the system board. Figure 17. System board components SATA connector (optical drive) Coin-cell battery SATA connector 1 (ports 4–7) Storage-drive power connector Front panel connector 1 SATA connector 0 (ports 0–3) Front panel connector 2 SD module connector Riser card assembly 1 slot...
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Used to install a supported PCIe card. For information about supported PCIe cards, see “Rear view of the server” on page 21. Riser card assembly 2 slot Used to install the riser card assembly 2. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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RAID upgrade key connector Used to connect a ThinkServer RAID 110i upgrade key. Power supply connector 2 Used to connect the power supply 2. Power supply connector 1 Used to connect the power supply 1. Intrusion switch connector Used to connect to an intrusion switch. Backplane power connector Used to connect to the 10-pin power connector on the backplane.
2. Prepare your server. See “Removing or extending the server from the rack cabinet” on page 57. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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3. Remove the server cover. See “Removing the server cover” on page 57. 4. Locate the BIOS default settings jumper on the system board. Then, remove any parts and disconnect any cables that might impede your access to the jumper. Note: Do not remove the memory modules or microprocessors.
User Guide. You can obtain the most up-to-date documentation for your server from the Lenovo Web site at: http://www.lenovo.com/UserManuals Blinking, green Blinking slowly (about The drive is being rebuilt. one flash per second), amber ThinkServer RD350G User Guide and Hardware Maintenance Manual...
Power supply status LEDs Each hot-swap power supply has three status LEDs. Figure 20. Power supply status LEDs Description Action Status Input status LED Off The power supply is No action is needed. disconnected from the ac power source. On, green The power supply is connected No action is needed.
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• For information about your specific operating system, refer to the related documentation or help system for the operating system. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
• “Save & Exit menu” on page 45 Lenovo provides the BIOS update utility on the Lenovo Support Web site. You can download the BIOS update utility to update the BIOS. See “Updating or recovering the BIOS” on page 49.
System Security menu You can set passwords and configure the TPM function on the System Security menu in the Setup Utility program. For each menu item, press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard. Some items are displayed on the menu only if the server supports the corresponding features.
• The Setup Utility program passwords are not case sensitive. • The server supports Setup Utility program passwords that consist of three to 32 characters. To set a strong password, use the following guidelines: ThinkServer RD350G User Guide and Hardware Maintenance Manual...
• Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Besides the alphabetic characters (a-z) and numeric characters (0-9), the server also supports characters typed using special keys on the keyboard for a password.
The TPM works as a hardware security solution to help you to encrypt data and protect the server. The TPM function is only available when there is a TPM installed in your server. See “Installing the TPM” on page 71. You can purchase a TPM from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server After installing a TPM, check if the TPM function is enabled in the Setup Utility program.
This topic provides instructions on how to update the BIOS and how to recover from a POST and BIOS update failure. Lenovo might make changes and enhancements to the BIOS and TSM firmware. When updates are released, they are available for download on the Lenovo Web site at http://www.lenovo.com/drivers. You can update the server firmware by downloading an update package and following the instructions on the Web page.
See “Using the Setup Utility program” on page 43. Note: If you cannot recover the BIOS after using the instructions in this topic, the BIOS read-only memory (ROM) might be damaged. You must replace the system board. Contact the Lenovo Customer Support Center.
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server as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited I/O performance, because several drives can be accessed simultaneously. RAID drive groups also improve data storage reliability and fault tolerance compared with single-drive storage systems.
• Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers See “Lenovo ThinkServer Deployment Manager” on page 13 and view the help system from the main interface of the program. Configuring the advanced SATA or SAS hardware RAID Your server comes with a RAID adapter to provide advanced SATA or SAS hardware RAID functions.
BIOS, the TSM firmware, and the FRU/SDR. To update the firmware, do one of the following: • Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to check for the latest level of firmware, such as the BIOS updates and device drivers.
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• Before using the product, be sure to read and understand the multilingual safety instructions and the Lenovo Limited Warranty (LLW) on the documentation disc that comes with the product. Reading and understanding the safety instructions reduces the risk of personal injury and damage to your product.
• If your server has air ducts or air baffles, do not remove them while the server is running. Operating the server without the air ducts or air baffles might cause the microprocessor(s) to overheat. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
• For servers that support up to two microprocessors, ensure that the second microprocessor socket always contains a microprocessor or is protected by a microprocessor socket cover. Working inside the server with the power on when the halt, esult the loss when you inside the The server supports hot-swap devices and is designed to operate safely while it is turned on and the cover is...
Notes: • Use only parts provided by Lenovo. • Depending on the model, your server might look slightly different from the illustrations in this topic. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
The EMI integrity and cooling of the server are protected by having all drive bays and PCIe card slots covered or occupied. When you install an internal drive or a PCIe card, save the EMI shield or dummy tray from the drive bay or save the PCIe card slot bracket in case that you later remove the device. Attention: An unoccupied drive bay or PCIe card slot without a cover, shield, dummy tray, filler, or any other protection might impact the EMI integrity and cooling of the server, which might result in overheating or component damage.
2. Prepare your server. See “Removing or extending the server from the rack cabinet” on page 57. 3. Remove the server cover. See “Removing the server cover” on page 57. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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4. Insert a finger into each of the two holes in the cooling shroud and then lift the cooling shroud out of the server. Attention: For proper cooling and airflow, reinstall the cooling shroud before turning on the server. Operating the server for more than 30 minutes with the cooling shroud removed might damage server components.
16 memory slots). For more information about the memory modules in your specific server model, use the Setup Utility program. See “Viewing information in the Setup Utility program” on page 43. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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For a list of supported ThinkServer memory module options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server Before installing a memory module, ensure that you observe the following guidelines: • All memory modules to be installed must be the same type. Your server supports the following types of memory modules: –...
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The following table explains the memory module installation order for servers that have two microprocessors (CPU1 and CPU2) installed. Table 4. Memory module installation order in independent mode for servers with two microprocessors CPU1 DIMM CPU2 DIMM DIMM installation order ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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Memory module installation order in mirroring mode In mirroring mode, the server maintains two identical copies of all data in memory and the RAS features are available. For more information about the RAS features, refer to the related section in “Features” on page 7. Notes: •...
See “Memory module installation rules” on page 62. • Use any documentation that comes with the memory module and follow those instructions in addition to the instructions in this topic. To install a memory module, do the following: ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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1. Remove all external media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Prepare your server. See “Removing or extending the server from the rack cabinet” on page 57. 3.
5. Locate the memory slots on the system board and read the memory module installation rules. See “Memory module installation rules” on page 62. 6. Remove any parts or disconnect any cables that might prevent your access to the memory slots. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
Therefore, working as an integrated solution in your server, the TSM Premium provides an increased level of manageability over the basic server management available. You can purchase a TSM Premium module from Lenovo. For a list of ThinkServer options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
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• If you remove the TSM Premium module, the iKVM function for server remote management will be unavailable. • Depending on the model, your server might look slightly different from the illustration in this topic. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
Trusted Computing Group (TCG) to provide a hardware method of data encryption. It stores passwords, encryption keys, and digital certificates to help provide security solutions and protect the server. You can purchase a TPM option from Lenovo. Installing the TPM...
This topic provides instructions on how to remove the TPM if the server has one installed. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
SATA software RAID. As a result, the capability of the system board is expanded. You can purchase a RAID 110i key from Lenovo and install it to the RAID upgrade key connector on the system board. For a list of ThinkServer options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
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• To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 142. Removing the RAID 110i key your eading and page page ThinkServer RD350G User Guide and Hardware Maintenance Manual...
• To complete the removal procedure, go to “Completing the parts replacement” on page 142. Installing or removing the Lenovo ThinkServer RAID 500 or 520i upgrade The following two RAID upgrade keys activate RAID 5 and RAID 50 levels for advanced SATA or SAS...
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• Lenovo ThinkServer RAID 500 upgrade key (requires the Lenovo ThinkServer RAID 500 PCIe Adapter) • Lenovo ThinkServer RAID 520i upgrade key (requires the Lenovo ThinkServer RAID 520i PCIe Adapter) As a result, the capability of the installed ThinkServer RAID adapters is expanded. You can purchase a RAID upgrade key from Lenovo at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
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6. Locate the connector for the RAID 500 or 520i upgrade key on the Lenovo ThinkServer RAID 500 or 520i PCIe Adapter. Then, insert the RAID upgrade key into the connector. Ensure that the RAID upgrade key is securely seated.
MegaRAID SAS Software User Guide on the documentation disc that comes with your server. Installing or removing a Thunderbolt memory module This topic applies only to the Lenovo ThinkServer RAID 720i PCIe Adapter that supports the TMM. The following two types of TMM are available: •...
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4. Remove the Lenovo ThinkServer RAID 720i PCIe Adapter. See “Removing a PCIe card” on page 88. 5. Position the TMM above the Lenovo ThinkServer RAID 720i PCIe Adapter and align the two holes in the TMM with the two pins on the adapter. Then, lower the TMM straight down until it is securely seated.
5. Press the two release tabs and lift the TMM straight up and out of the Lenovo ThinkServer RAID 720i PCIe Adapter. Figure 39. Removing the TMM 6. If you are instructed to return the old TMM, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
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3. Remove the server cover. See “Removing the server cover” on page 57. 4. Remove the riser card assembly 1. See “Replacing the riser card assembly” on page 133. 5. Locate the SD module connector on the system board. See “System board components” on page 33. Remove any parts and disconnect any cables that might impede your operation.
Installing or removing the ThinkServer RAID Super Capacitor Module The ThinkServer RAID Super Capacitor Module protects the cache memory on the installed ThinkServer RAID Adapter. You can purchase a ThinkServer RAID Super Capacitor Module from Lenovo. For a list of ThinkServer options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
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Installing the ThinkServer RAID Super Capacitor Module your eading and page page Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • You can install two ThinkServer RAID Super Capacitor Modules in your server. •...
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2. Prepare your server. See “Removing or extending the server from the rack cabinet” on page 57. 3. Remove the server cover. See “Removing the server cover” on page 57. 4. Disconnect the cable of the ThinkServer RAID Super Capacitor Module from the RAID card. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
5. Gently lift the plastic tab that secures the ThinkServer RAID Super Capacitor Module. Then, slide the ThinkServer RAID Super Capacitor Module as shown to completely remove it from the chassis. Figure 44. Removing the ThinkServer RAID Super Capacitor Module 6.
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Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: The Lenovo ThinkServer RAID 520i PCIe Adapter and Lenovo ThinkServer RAID 720i PCIe Adapter only can be installed in PCIe slot 1.
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6. Remove the PCIe slot bracket from the riser card assembly. Store the bracket in case that you later remove the PCIe card and need the bracket to cover the place. Figure 47. Removing a PCIe slot bracket 7. Touch the static-protective package that contains the PCIe card to any unpainted surface on the outside of the server.
3. Remove the server cover. See “Removing the server cover” on page 57. 4. Remove the riser card assembly and lay it upside down on a flat, clean, and static-protective surface. See “Replacing the riser card assembly” on page 133. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
5. Pivot the card latch to the open position. Figure 50. Pivoting the card latch to the open position 6. Grasp the PCIe card by its edges and carefully pull it out of the PCIe slot on the riser card assembly. Note: The PCIe card might fit tightly into the PCIe slot.
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Then, take the optical module out of the package. 3. With the optical module handle in the open position, insert the optical module into one of the two holes in the PCIe card. Figure 52. Installing the optical module ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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4. Pivot the optical module handle to the closed position to secure the optical module in place. Figure 53. Pivoting the optical module handle to the closed position What to do next: • To work with another piece of hardware, go to the appropriate section. •...
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What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 142. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
Installing or removing the intrusion switch The intrusion switch informs you that the server cover is not properly installed or closed by creating an event in the system event log (SEL). You can purchase an intrusion switch from Lenovo. Installing the intrusion switch...
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Figure 57. Removing the intrusion switch 6. If you are instructed to return the old intrusion switch, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: ThinkServer RD350G User Guide and Hardware Maintenance Manual...
• To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 142. Installing or replacing a heat sink your eading and page page Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
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9. Remove any protective cover that protects the thermal grease on the bottom of the new heat sink. Then, place the new heat sink on the system board so that the four screws on the new heat sink are aligned with the corresponding mounting studs on the system board. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
1 and the microprocessor socket 2 is protected by a plastic socket cover. You can purchase a microprocessor option kit from Lenovo and install the second microprocessor to expand system capabilities.
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Note: There are two marks on the microprocessor retainer. Open the small handle marked with first and then open the other small handle marked with . Always follow the correct sequence when you open the small handles. Figure 60. Opening the handles ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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7. Gently press the microprocessor retainer to open it. Ensure that the small handles and the microprocessor retainer are in the fully open position. Note: Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible.
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Note: Do not remove the socket cover until you install a microprocessor into the socket. If you remove the microprocessor, install the socket cover or a new microprocessor immediately. Figure 64. Removing the microprocessor socket cover ThinkServer RD350G User Guide and Hardware Maintenance Manual...
12. Close the microprocessor retainer. Then, close the small handle first and then close the small handle to lock the retainer into position and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer. Open the small handle marked with first and then open the other small handle marked with .
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Note: There are two marks on the microprocessor retainer. Open the small handle marked with first and then open the other small handle marked with . Always follow the correct sequence when you open the small handles. Figure 66. Opening the handles ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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7. Gently press the microprocessor retainer as shown to open it. Ensure that the small handles and the microprocessor retainer are in the fully open position. Figure 67. Opening the microprocessor retainer 8. Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket.
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The new microprocessor is in the correct orientation when this indicator faces the beveled corner of the microprocessor socket. Figure 70. Installing the microprocessor ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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12. Close the microprocessor retainer. Close the small handle first. Then, close the small handle lock the retainer into position and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first and then close the small handle marked with .
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. To install a hot-swap redundant power supply, do the following: ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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1. Touch the static-protective package that contains the new hot-swap redundant power supply to any unpainted surface on the outside of the server. Then, take the new hot-swap redundant power supply out of the package. 2. If you are installing a power supply, locate the bay for the power supply in the rear of your server. Insert your index finger and thumb into the holes in the metal shield that protects the bay and pull the shield out of the chassis.
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To replace a hot-swap redundant power supply, do the following: 1. Locate the failing hot-swap redundant power supply in the rear of your server. Then, disconnect the power cord from the failing hot-swap redundant power supply. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
2. Press the tab inward and carefully pull the handle to slide the hot-swap redundant power supply out of the chassis. Note: Do not use too much force. You can first carefully slide the hot-swap redundant power supply a little bit out to release it from the secured position. Then, completely slide it out of the chassis. Figure 75.
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Figure 76. Opening the handle of a hard disk drive Figure 77. Opening the handle of a dummy hard-disk-drive tray ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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3. Pull the handle and carefully slide the hot-swap hard disk drive or the dummy tray out of the front of the chassis. Figure 78. Removing the hot-swap hard disk drive or the dummy tray 4. Touch the static-protective package that contains the new hot-swap hard disk drive to any unpainted surface on the outside of the server.
3. Prepare your server. See “Removing or extending the server from the rack cabinet” on page 57. 4. Locate the appropriate easy-swap-drive bay. See “Front view of the server” on page 17. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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5. Use a screwdriver to turn the handle lock to the unlocked position. The handle opens automatically. Figure 80. Opening the handle of the easy-swap drive or the dummy tray 6. Pull the handle and carefully slide the easy-swap drive or the dummy tray out of the front of the chassis. Figure 81.
• To configure RAID, go to “Configuring RAID” on page 50. Installing or replacing a 2.5-inch drive You can install or replace a 2.5-inch drive without turning off the server, which helps you avoid significant interruption to the operation of the system. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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For a list of ThinkServer drive options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed drives in your server varies depending on the server model. The vacant bays are occupied by dummy drive trays.
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4. Touch the static-protective package that contains the 2.5-inch drive to any unpainted surface on the outside of the server. Then, take the 2.5-inch drive out of the package. Note: Do not touch the circuit board on the drive. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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5. Position the 2.5-inch drive into the 3.5-inch to 2.5-inch drive adapter as shown in the following illustration. Figure 87. Positioning the 2.5-inch drive into the drive adapter 6. Align the two screw holes in the 2.5-inch drive with the corresponding holes in the drive adapter. Then, install the two screws to secure the 2.5-inch drive to the drive adapter.
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• To work with another piece of hardware, go to the appropriate section. • To configure RAID, go to “Configuring RAID” on page 50. • To complete the installation, go to “Completing the parts replacement” on page 142. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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Replacing a 2.5-inch drive from a 3.5-inch hard-disk-drive bay your eading and page page Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. To replace a 2.5-inch drive from a 3.5-inch hard-disk-drive bay, do the following: 1.
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Figure 93. Removing the screws that secure the 2.5-inch drive and the drive adapter 5. Remove the two screws that secure the 2.5-inch drive. Figure 94. Removing the screws that secure the 2.5-inch drive ThinkServer RD350G User Guide and Hardware Maintenance Manual...
6. Lift the 2.5-inch drive up to remove it from the drive adapter. Figure 95. Removing the 2.5-inch drive from the drive adapter 7. Install a new 2.5-inch drive. See “Installing a 2.5-inch drive into a 3.5-inch hard-disk-drive bay” on page 115.
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Then, take the new optical drive out of the package. 7. Slide the new optical drive into the drive bay from the front until it is secured by the release button ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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Figure 97. Installing the optical drive 8. Connect the connector to the rear of the optical drive. Figure 98. Connecting the connector to the rear of the optical drive 9. If necessary, connect the other end of the signal cable to the SATA connector for the optical drive on the system board.
1. Remove all external media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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2. Prepare your server. See “Removing or extending the server from the rack cabinet” on page 57. 3. Remove the server cover. See “Removing the server cover” on page 57. 4. Remove the cooling shroud. See “Removing and reinstalling the cooling shroud” on page 60. 5.
2. Prepare your server. See “Removing or extending the server from the rack cabinet” on page 57. 3. Remove the server cover. See “Removing the server cover” on page 57. 4. Remove the cooling shroud. See “Removing and reinstalling the cooling shroud” on page 60. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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5. Locate the easy-swap-drive module. See “Server components” on page 23. 6. Remove all the installed easy-swap storage drives and dummy trays (if any) from the hard-disk-drive bays. See “Installing or replacing an easy-swap storage drive” on page 112. 7. Disconnect the signal cable and power cable from the system board. 8.
3. Remove the server cover. See “Removing the server cover” on page 57. 4. Remove the cooling shroud. See “Removing and reinstalling the cooling shroud” on page 60. 5. Locate the system fans. See “Server components” on page 23. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
6. Disconnect the cable of the system fan from the system fan connector on the system board. Grasp the top of the system fan with your index finger and thumb and then lift the system fan out of the server. Figure 104.
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7. Touch the static-protective package that contains the new front panel board to any unpainted surface on the outside of the server. Then, take the new front panel board out of the package. Note: Carefully handle the front panel board by its edges. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
8. Carefully position the new front panel board so that the two screw holes in the new front panel board are aligned with the corresponding mounting studs on the chassis. Then, install the screws to secure the front panel board in place. Figure 107.
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7. Touch the static-protective package that contains the new front VGA and USB module to any unpainted surface on the outside of the server. Then, take the new module out of the package. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
8. Carefully position the new front VGA and USB module on the chassis. Ensure that the VGA and USB connectors are inserted into the corresponding holes in the front bezel. Align the screw hole in the new module with the corresponding mounting stud on the chassis. Then, install the screw to secure the module.
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Figure 111. Removing the riser card 8. Touch the static-protective package that contains the new riser card to any unpainted surface on the outside of the server. Then, remove the new riser card from the package. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
9. Align the screw holes in the new riser card with the corresponding ones in the bracket. Then, install the two screws to secure the riser card to the bracket. Figure 112. Installing the riser card 10. Reinstall the PCIe card on the new riser card assembly. 11.
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In this case, you need to carefully lift the riser card assembly up so that you can access the coin-cell battery. You do not need to disconnect any cables from the riser card assembly or completely remove the riser card assembly. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
5. Remove the old coin-cell battery. Figure 114. Removing the coin-cell battery 6. Install a new coin-cell battery. Figure 115. Installing the coin-cell battery 7. If you have lifted up the riser card assembly, reinstall it into the chassis. See “Replacing the riser card assembly”...
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11. Remove the SD module if one is installed. See “Removing the SD module” on page 81. 12. Remove the coin-cell battery. See “Replacing the coin-cell battery” on page 135. 13. Remove the heat sinks. See “Installing or replacing a heat sink” on page 95. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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14. Disconnect all cables from the system board. 15. Lift the release pin and the lifting handle to disengage the system board from the chassis. Then, move the system board to the front of the server and carefully pivot the system board upward to remove it out of the chassis.
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Figure 118. Applying the thermal grease to the top of the microprocessor 21. Install the heat sinks on the new system board. See “Installing or replacing a heat sink” on page 95. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
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22. Reinstall all parts that you have removed one by one in the reversed sequence as you remove them. Connect all cables to the new system board. Refer to the information that you have noted down and the related topics in “Installing, removing, or replacing hardware” on page 58. 23.
1. Start the Setup Utility program by pressing the F1 key, and then check the BIOS and BMC version. 2. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to download the latest version of firmware. Then, install the firmware to your server.
Attention: To avoid component damage, connect the power cords last. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
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• To use the Lenovo ThinkServer Deployment Manager program, see “Lenovo ThinkServer Deployment Manager” on page 13. • To update your system firmware, see “Updating the firmware” on page 53. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
6. View the system event log to diagnose problems. See “Viewing the system event log” on page 146. 7. Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages. 8. Download and use a diagnostic program to diagnose problems. See “Lenovo ThinkServer Diagnostics” on page 14.
• If an action step is preceded by “(Trained service technician only),” this action step is reserved for a trained service technician and must be performed only by a trained service technician. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
Action Symptom The optical drive is not recognized. 1. Ensure that: • The related cables and connectors are not damaged and the connector pins are not bent. • The optical drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program.
• If an action step is preceded by “(Trained service technician only),” this action step is reserved for a trained service technician and must be performed only by a trained service technician. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
Action Symptom The amount of system memory that is displayed is less 1. Ensure that: than the total capacity of the installed physical memory • All memory modules are the correct type modules and you suspect a memory module problem. supported by the server.
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• The device drivers are installed correctly. • The USB controller is enabled in the Setup Utility program. See “Using the Setup Utility program” on page 43. 2. Restart the server. 3. Replace the USB device. ThinkServer RD350G User Guide and Hardware Maintenance Manual...
Using the documentation Information about your Lenovo system and installed software, if any, or optional devices is available in the documentation that comes with the product. The documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your server is on the documentation disc provided with your server.
• Check the power switches to ensure that the system and optional devices are turned on. • Use the troubleshooting information in your system documentation on the documentation disc that comes with your product. • Check for the updated information, new device drivers, and hints and tips on the Lenovo Support Web site at: http://www.lenovo.com/support •...
Service availability and service names might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
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Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
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If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
A Lenovo possui um canal especí fico para auxiliá-lo no descarte desses produtos. Caso você possua um produto Lenovo em situaç ão de descarte, ligue para o nosso SAC ou encaminhe um e-mail para: reciclar@lenovo.com, informando o modelo, número de série e cidade, a fim de enviarmos as instruç ões para o correto descarte do seu produto Lenovo.
For additional WEEE information, go to: http://www.lenovo.com/recycling WEEE information for Hungary Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12. Appendix A. Notices...
Restriction of Hazardous Substances (RoHS) Directive This topic provides statements about the Restriction of Hazardous Substances (RoHS) Directive. The latest environmental information is available at http://www.lenovo.com/ecodeclaration. China RoHS ThinkServer RD350G User Guide and Hardware Maintenance Manual...
Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
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Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
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Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. Some models of the following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computer servers at the time of manufacture: 70D6, 70D7, 70D8, 70D9, 70QK, 70QL, 70QM, and 70QN.
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Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your servers have been used: • Processor- or core-reduced power states •...
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LEDs 145 system event log 146 troubleshooting procedure TSM Premium module installing removing 70 TSM Settings menu Setup Utility program 45 turning off the server 41 turning on the server TÜV gloss statement ThinkServer RD350G User Guide and Hardware Maintenance Manual...