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Troubleshooting
If you experience any of the following
difficulties while using the receiver, use this
troubleshooting guide to help you remedy the
problem.
There is no sound, no matter which
component is selected, or only a very
low-level sound is heard.
• Check that the speakers and components
are connected securely.
• Check that both the receiver and all
components are turned on.
• Check that MASTER VOLUME is not set
to "VOL MIN".
• Press MUTING to cancel the muting
function.
• Check that you have selected the correct
component with the input buttons on the
remote or INPUT SELECTOR on the
receiver.
• The protective device on the receiver has
been activated. Turn off the receiver,
eliminate the short-circuit problem, and
turn on the power again.
There is no sound from a specific
component.
• Check that the component is connected
correctly to the audio input jacks for that
component.
• Check that the cord(s) used for the
connection is (are) fully inserted into the
jacks on both the receiver and the
component.
• Check that you have selected the correct
component with the input buttons on the
remote or INPUT SELECTOR on the
receiver.
There is no sound from one of the front
speakers.
• Make sure you have connected to both the
L and R jacks of an analog component, and
not only to either the L or R jack. Use an
audio cord (not supplied).
54
GB
The source sound input to the HDMI
jack on the receiver is not output from
a)
the TV speaker.
• Check the HDMI connection.
• You cannot listen to the Super Audio CD
by connecting HDMI.
• Depending on the playback component,
you may need to set up the component.
Refer to the operating instructions
supplied with each component.
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the balance parameters using the
LEVEL menu (page 34).
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
3 m away from a TV set or fluorescent
light.
• Move your audio components away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround speakers.
• Select a CINEMA STUDIO EX mode
(page 42).
• Adjust the speaker level (page 26).
There is no sound from the sub woofer.
• Check that the sub woofer is connected
correctly and securely.
The surround effect cannot be
obtained.
• Make sure you have selected a sound field
with MOVIE or MUSIC button.
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
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