Starting a Scan from a Scanner Button..................37 Assigning Start Button Settings or Scan Jobs ................38 Starting a Scan Using the Epson Scan 2 Icon ................39 Starting a Scan from a Scanning Program..................41 Scanning with Document Capture Pro and Document Capture............43 Scanning in Epson Scan 2 .........................
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Characters are not Recognized During Conversion to Editable Text (OCR) ......... 98 Ripple Patterns Appear in an Image ....................99 Spots or Lines Appear in All Scanned Images................99 Scanned Image is Cropped ......................100 Resetting the Epson Scan 2 Settings ..................100...
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Safety and Approvals Specifications ....................108 Notices ..............................109 Important Safety Instructions......................109 Restrictions on Copying ........................111 Default Delay Times for Power Management for Epson Products............ 111 Binding Arbitration and Class Waiver ....................112 Trademarks ............................115 Copyright Notice..........................115 libTIFF Software Acknowledgment....................
Scanner Parts Locations Changing the Power Save Settings Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Parts and Accessories Parent topic: Scanner Basics Scanner Parts Input tray...
Scanner cover Pickup roller Separation pad AC adapter Power cord SuperSpeed USB 3.0 cable Parent topic: Scanner Parts Locations Scanner Buttons and Lights...
Scanner Parts Locations Changing the Power Save Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically. 1. Do one of the following to access the Epson Scan 2 Settings utility: •...
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3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Select a power off timer setting for the AC power or AC adapter and Battery or USB power settings. 5. Close the Epson Scan 2 Utility. Parent topic: Scanner Basics...
Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input Tray Loading Receipts in the Input Tray Loading Special Originals Loading Plastic Cards in the Card Slot Loading Originals in the Input Tray You can load originals that meet the document specifications in the input tray.
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2. Press the power button to turn on the scanner, if necessary. 3. Extend the paper guide.
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Note: If you are loading an original that is 14.5 inches (368.3 mm) or longer, do not extend the paper guide. 4. Raise the input tray edge guides and slide them all the way out. 5. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 14.5 inches (368.3 mm) or longer, load only one sheet at a time.
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6. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown. 7. Slide the mode selector to ADF and load standard originals into the input tray printed side down and top edge first.
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8. Slide the edge guides against the edges of the original. Note: If you are scanning originals that are 14.5 inches (368.3 mm) or longer, support the original as it enters into and ejects from the scanner as shown. Original Document Specifications Parent topic: Loading Originals Related references...
Related topics Scanning Original Document Specifications You can load original documents that meet these specifications in your scanner. Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 14 to 34 lb 17 lb (64 g/m²): 25 sheets [216 ×...
• Thermal paper • Coated paper • Glossy originals • Fabric or other non-paper originals • Originals with uneven surfaces, such as embossed documents • Originals containing staples or paper clips • Originals with carbon paper backing • Originals with wet ink •...
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Note: Do not extend the paper guide. 2. Press the power button to turn on the scanner, if necessary. 3. Start the Epson Scan 2 program, select the Automatic Feeding Mode checkbox on the Main Settings tab, then click Scan.
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The Automatic Feeding Mode light on the scanner turns on. Note: Make sure to specify the correct Document Size in Epson Scan 2. If the receipt length is 34 inches (863.6 mm) or less, select Auto Detect (Long Paper) to detect the size automatically. If the...
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4. Raise the input tray edge guides and adjust them to the width of the receipt.
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5. Slide the mode selector to ADF and load the receipt into the input tray printed side down and top edge first.
6. Guide the receipt into the ADF and support it as it enters automatically into the scanner. (You can continue feeding receipts into the scanner, one after another, while the scanner is in Automatic Feeding Mode.) 7. When you are finished scanning, press the stop button on the scanner to close Automatic Feeding Mode.
Note: When scanning special originals, turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2. 1. Slide the cover latch to open the scanner.
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2. Press the power button to turn on the scanner, if necessary. 3. Extend the paper guide.
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4. Raise the input tray edge guides and slide them all the way out. 5. Slide the mode selector to ADF.
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6. Do one of the following: • For an envelope, load it vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelope until it meets resistance and the Ready light becomes brighter.
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• For thick originals, load them vertically in the input tray printable side down and top edge first. Slide in the originals until they meet resistance and the Ready light becomes brighter.
7. Slide the edge guides against the edges of the original. Special Original Specifications Parent topic: Loading Originals Related references Special Original Specifications Related topics Scanning Special Original Specifications You can load envelopes or thick originals (such as post cards or business cards) that meet these specifications in your scanner.
Paper type Paper size Paper thickness Loading capacity Thick originals 2 × 2.28 inches (50.8 × 34 to 61 lb (128 to 230 51 lb (190 g/m²): 8 70 mm) to 3.9 × 5.8 inches g/m²) sheets (vertical) (100 × 148 mm) 58 lb (220 g/m²): 6 sheets (vertical) Parent topic:...
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2. Press the power button to turn on the scanner, if necessary. 3. Slide the mode selector to card.
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4. Load the card into the card slot face up and top edge first until the leading edge of the card is pulled into the scanner. Make sure to insert the card according to the white guidelines on the card slot.
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Note: Do not load plastic cards horizontally or at an angle. When scanning starts, the card is taken into the scanner, protrudes slightly from the slot at the back, and then returns through the scanner and ejects from the card slot at the front. Do not touch the card until it is fully ejected or a malfunction may occur.
Related references Plastic Card Specifications Related topics Scanning Plastic Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner's card slot. Card type Card size Card thickness Loading capacity Plastic cards, 2.1 × 3.3 inches 0.04 inch (1.0 mm) or 1 card (vertical) standard (ISO7810 ID-...
This automatically starts Document Capture Pro (Windows) and Document Capture (Mac) and the scan job you have assigned to the button. Note: Make sure Epson Scan 2 and Document Capture Pro (Windows) or Document Capture (Mac) are installed on the computer connected to the scanner.
Note: You can view or change the scan settings using Document Capture Pro (Windows) or Document Capture (Mac). Assigning Start Button Settings or Scan Jobs Parent topic: Starting a Scan Assigning Start Button Settings or Scan Jobs You can view or change the default scan settings when you scan using the start button on your scanner.
Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All apps > EPSON > Epson Scan 2.
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You see an Epson Scan 2 window like this:...
Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.)
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You see an Epson Scan 2 window like this:...
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. • Mac: Open the Applications folder, open the Epson Software folder, and select Document Capture. 2. Select Switch to Standard View, if necessary.
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You see a window like this: 3. Click the Scan icon.
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• Windows: Click Detailed Settings. Select any displayed scan settings you want to use and click . • Mac: Close the Scan window. Open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon and select any displayed scan settings...
Scanning in Epson Scan 2 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
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3. Select the Scanning Side setting that matches the sides of the original that you want to scan. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
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Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 11. Reinsert your original into the ADF or card slot. 12. Select any additional settings that you want to use on the Main Settings tab.
Loading Originals in the Input Tray Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Stitch Images When scanning double-sided originals, lets you lay out images from both sides of the original one scanned page.
Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
Removes the shadows caused by holes on the edges of the original. Parent topic: Scanning in Epson Scan 2 Scanning Settings for Special Documents You need to select specific options on the Main Settings tab in Epson Scan 2 when scanning special originals. Type of original Required settings...
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
• You will scan the image at 100% or smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi •...
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8. Click Save. 9. Click Scan. The scanned image is displayed. Note: If the scanned images are not stitched together correctly, click Scanning Side on the Epson Scan 2 window, select Settings, and set the Binding Edge to Left or Top.
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6.
Scanning Using OCR - Windows You can use the ABBYY FineReader OCR program to convert scanned documents to editable text. 1. If you are scanning using the ADF, slide the mode selector to ADF. If you are scanning using the card slot, slide the mode selector to card.
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You see a window like this: 7. Select your scanner settings. 8. Click Preview and adjust the area you want to scan, if necessary. 9. Reload the ejected original in the scanner. 10. Click Scan to Document. 11. Select the program or format you want to scan to. You see the Save As window.
Your document is scanned and processed into editable text. The file is then saved and opened in an application associated with the file type you selected, if available on your system. 13. When you are finished scanning, close the ABBYY FineReader window. Parent topic: Convert Scanned Documents to Editable Text (OCR) Related tasks...
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You see a window like this: 7. Select your scan settings and click Scan. Then click Finish Import.
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You see your scanned image. 8. Click on the Export icon...
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9. Select the program or format you want to scan to and click Next.
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your scanner software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install the components if you want to perform OCR.
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2. Load your original in the scanner. 3. Start Epson Scan 2. 4. Select your scan settings. 5. Click Preview and adjust the area you want to scan, if necessary. 6. Reload the ejected original in the scanner. 7. Select Searchable PDF as the Image Format setting.
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
• Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. • Mac: Open the Applications folder, open the Epson Software folder, and select Document Capture.
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You see a window like this: 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5.
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• Google Drive • SugarSync You see the Transfer Settings window. 6. Enter any required information to set up the destination. If you have previously created a saved setting for the destination, select it from the drop-down list. 7. Adjust any save settings, then click OK or Send, depending on the destination. Your originals are scanned and uploaded to the indicated server.
Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
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3. Pull the edge of the scanner cover firmly at the arrow mark to open it.
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4. Use a soft, moist cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass.
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5. Squeeze the tabs on the sides of the separation pad and pull up to remove it. 6. Use a soft cloth to wipe off any dust or dirt on the separation pad.
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7. To replace the separation pad, slide it into the groove as shown and push it in until you hear it click into place.
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8. Press the pickup roller cover latch and pull up the cover to remove it.
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9. Slide the pickup roller to the right and lift up to remove it. 10. Wipe off any dust or dirt on the pickup roller using a soft, moist cloth. Caution: Use only a soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller.
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11. To replace the pickup roller, align the notch on the roller unit and slide it to the left. Press down to secure the roller.
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12. Align the left edge of the pickup roller cover into the notches as shown and press it down until you hear it click into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
button several times to rotate the rollers shown here. Use a soft, moist cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollers are clean. 15. Close the scanner cover. Press the edge of the scanner cover firmly at the arrow mark until the scanner cover clicks into place.
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Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4.
5. Close the Epson Scan 2 Utility screen. Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers when you see a replacement message displayed on your computer. Check the scanner roller counter to see when you need to replace the rollers.
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5. Press the pickup roller cover latch and pull up the cover to remove it.
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6. Slide the pickup roller to the right and lift up to remove it. 7. To install the new pickup roller, align the notch on the roller unit and slide it to the left. Press down to secure the roller.
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8. Align the left edge of the pickup roller cover into the notches as shown and press it down until you hear it click into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
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9. Squeeze the tabs on the sides of the separation pad and pull up to remove it.
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10. To install a new separation pad, slide it into the groove as shown and push it in until you hear it click into place. 11. Close the scanner cover. Press the edge of the scanner cover firmly at the arrow mark until the scanner cover clicks into place.
You see a screen like this: 4. Click Reset. The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility screen. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here.
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3. Close the input tray extension and the input tray. 4. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Parent topic: Cleaning and Transporting Your Scanner...
Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights. ! error light automatic feeding mode light Ready light...
• Turn the scanner off and then back on again. If the error continues, • ! error the scanner may be malfunctioning. Contact Epson for support. The ready light is off and any The firmware update has failed and the scanner is in recovery mode.
• Make sure you have assigned the correct job to the scanner button and change it, if necessary. • Check the status of the lights and make sure the scanner is ready to scan. • Make sure Epson Scan 2 and other applications are installed correctly. If necessary, uninstall and reinstall it.
• If you connected the scanner using a USB cable, make sure it is connected directly to your computer or through only one USB hub. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall all versions and install one version.
• Scan the originals one by one using the Automatic Feeding Mode setting in Epson Scan 2. • If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window, start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off.
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3. Pull the edge of the scanner cover firmly at the arrow mark.
4. Gently pull out any jammed originals from inside the scanner. 5. Close the scanner cover. 6. Carefully follow all loading instructions when you reload originals. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Scanning is Slow If scanning becomes slow, try these solutions: •...
Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2. Parent topic:...
• Operate the scanner on a flat, stable surface. • Make sure the originals are ejecting properly. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Text Enhancement setting. • Adjust the Threshold setting.
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting.
Note: The maximum paper length is 44 inches (1,117.6 mm); select Customize to create a custom paper size. • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
Select the scanner software program and click Change/Remove. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic:...
Uninstalling Scanner Software - Mac In most cases, you do not need to uninstall your scanner software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your scanner software as described here.
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You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Windows System Requirements...
Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 8 bits per pixel external Interface...
Rated input voltage DC 5 V Rated input current Power consumption Operating: 8 W (approximately) Ready mode: 2.5 W (approximately) Sleep mode: 0.9 W (approximately) Power off mode: 0.3 W or less AC Adapter AC adapter model 100 to 240 V model: A491H 220 to 240 V model: A492E Rated input current 0.6 A...
Safety and Approvals Specifications Scanner United States EMC: FCC part 15 Subpart B class B Canada EMC: CAN/CSA-CEI/IEC CISPR 22 Class B AC Adapter (A491H) United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B Parent topic: Technical Specifications...
Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Important Safety Instructions...
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• Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. Caution: Radio waves from this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as pacemakers, automatic doors, or fire alarms. When using this product near such devices or inside a medical facility, follow the directions from authorized staff members at the facility, and follow all posted warnings and directions on the device to avoid causing an accident.
Parent topic: Notices Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
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Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
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Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation.